It smells so good in the store! I like the comfy leather chairs. Sit and eat. Prompt and friendly staff and also super helpful. There was an issue with one of my order, so they quickly comp'd me another menu item. That was very nice of them to do that. And did I mention how good their pizzas are. Good quality cheese with a tangy sauce with just a bit of spice. The crust has just the right amount of crunch and char to it. It adds so much flavor. I'm trying the pan pizza now.(stay tuned) read more

Toppers Pizza - Pizza Near Me - Madison, Wisconsin

Delivery issues! Pizza was just left on the floor of the hallway. The HALLWAY!!! WHY would you leave food on a dirty hallway floor??!!! NO knock on the door Nothing. Our neighbor knock on the door and alerted us that the pizza was left on the hallway floor. Leaving food on a hallway floor is disgusting and unhygienic! That delivery person should be ashamed of themselves And Fired!!! Also, no plates and napkins as asked for. It was printed on the box too. Delivery persons Must knock on the door and Wait for an answer. Knock not tap on the door. read more

I took out a pizza for lunch on a weekday. This place was a take out place. They have deals regularly. With deal, the pizza price was reasonable. I went for a Medium pan loaded totza pizza and replaced bacon with buffalo chicken. It was good. Pizza base was more doughy bread kind of. But the flavor was good. read more

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I ordered a pizza and wings that I never received. I called twice; the first time I was told it had been delivered. After checking everywhere around my building, I called again. The man who answered recognized me and stated that he couldn't help me. So, at this point, I've paid $50 for pizza and wings that I never received. read more

This Toppers is right next door to me and I love them! I will still sometimes do delivery because they've ALWAYS gotten everything right. Delivery drivers are courteous, kind, and always come to my door instead of being lazy and just dropping it outside or at the entry of our apartment hallway. This is priceless to me because I'm recovering from a serious illness from six years back. Many other food chains have NOT gotten it right on delivery, so I simply won't order from them. Toppers DOES! Every single time and even with the COVID pandemic raging on 2+ years later. Keep it up guys - you're the best Madison has to offer! If I had one wish, it would be to add something like salads or other veggie-based options to the menu selection, but I know that's a corporate level decision and not just contingent on the individual store. One final mention - I absolutely LOVE the online order tracker. It lets me know when to expect the delivery driver buzzing to request me to let him/her in. read more

I ordered 24 stix online and rather than give me the $14.99 option the guy online ordered me 3 separate orders of 8 stix ($8.99) all because I asked for half pepperoni/half bacon (which cost exactly the same). When I got there and was shocked to hear about the $30+ order (for something that should just cost $14.99), I pretty much got no help from management/staff. It was basically a brush off the shoulder "too bad" vibe, rather than an apologetic sorry or maybe we can work around this in the system etc.. etc... I get that it's late at night, and don't expect everybody to be in the best mood, but it should have been obvious that they should have fixed the order and charged the proper price since nobody with a brain would ever choose "3 separate orders of 8.99" instead of the one obvious deal. Super scummy in my opinion. read more

Did an online order for a pickup here purely because I love my teenage kid who really wanted a cheeseburger pizza. I registered, ordered, paid the bill and got my confirmation number, but for some reason no estimated pickup time. No worries as it's a 20 minute drive for me, so I pop in my minivan and fight the lack of masses that are here to pick up pizza orders on a Saturday night. Wait. No one? There is a guy walking out with two pizzas who eyes me in an empathetic gaze. I confuse the employee when I tell him I have an online order for Michelle. (Usually a pretty common name that isn't stumbled over). The employee disappears into the false kitchen and proceeds to ignore my order and me as a matter of fact, but I can hear the other employees working on my TopperStix and gluten free. (And that bacon cheeseburger pizza. That thing better be worth this trip). Luckily I have enough phone battery to type this review and see I'm not the only one who hasn't been impressed. After all, this man is suffering over being at work. He wasn't supposed to be there today (next time, just stay home dude. You lack the ability to care about your customers). The other three or four employees haven't complained at least, but I'm not terribly surprised to see an "accepting applications" sign. After all, I am the only customer in the entire building and have waited 10 minutes for this order without another word. I will say the store is visibly clean (a plus), there are loads of folded boxes in preparation for some orders. An empty tip jar (yeah-sadly I didn't want to add either). A few more minutes and a kind delivery person actually acknowledged my presence. The original person assisting was called again and had completely forgotten any of my information. Perhaps another Michelle had called and confused them? In the end, the pizzas were ok. I had online deals and if you are in the delivery area you may have better luck, but I believe I'll pick up at a different location the next time someone wants TopperStix. On the bright side-the gluten free was not burned. Well, not too much... read more

I ordered this online, and the expected delivery time was long. I was willing to wait though. The order FINALLY showed up an hour after the estimated delivery time. That didn't upset me too much because I know businesses are busy. However, the pizza was cold (not even a little warm), the toppings were thrown on the pizza, the toppings were incorrect, the pizza was cut haphazardly, the cheese was stuck to the top of the box, and the cinnamonstix tasted stale. The WORST part is that after ignoring all these other problems, I decided to try the pizza, and it tasted like bleach or some sort of cleaner. I had to immediately spit out my food and rinse my mouth. I attached photos of the product and the email confirmation to prove the toppings were wrong. read more

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My pizza and cheese sticks were both COVERED in hair. Not just one or two strands, but we'll into the double digits. There wasn't a single slice that didn't have hair on it. I called to tell the manager so they can prevent it from happening and he seemed very uninterested, I would be shocked if my complaint went past his ears. read more

Shift lead had quit and we had to go pick up the pizzas after waiting 2 hours of waiting and not knowing when they would come. Hot mess. Also the pizza is not worth the $17 read more

The pizza did not have toppings, was burnt. The wings had no sauce. I ordered online and it took them more than 1 hour and 30 mins to deliver. read more

I'd love to give a review regarding the food, but alas, I cannot. The rather overwhelmed person who answered the phone informed me that they were not taking orders for carry out OR delivery due to being "backed up". Said I could call back "in an hour or so" but he couldn't promise anything. Unbelievable. What's the point of owning a business if you can't take any orders? I understand everyone gets backed up but even back in Chicago I was able to a least order a few hours out at places like Giordanos near the convention center. I would have been okay waiting an hour or so since I called early! Note that is not a review on the food itself, just the service (since I couldn't order any food!) read more

The toppings were burnt and the rest of the "pizza" was raw dough. I don't really understand how you can mess up a pizza but you learn something new everyday. Oh, and the "chicken wings" weren't edible either. Step it up toppers, it's not that hard. read more

Living around the corner and down the way means Toppers has their ads up in my hood. The kid saw one while the sitter was here and proclamations of adoration for the Regent Street location Topperstix ensued. I was outnumbered and my feeble attempts to say "we have dinner here" were lost. We have carried out from this Toppers a few times in the few weeks since starting with them, so let it be stated this grub is good! Each pizza and stix has been delish! Thin, hand tossed, and stix style crust options. We stick to plain-ish toppings but exotic combos are here for the taking! All counter people are friendly. They offer plates and such too. Bottled beverages are in a case for you. The music has been late 80s metal each time. Nothing quite says "It's the weekend!" like getting off work on a Friday late night and walking in to the sounds of Skid Row cranked to 10! Or 11! You might raise your voice to talk to your peeps but you know what they say about if it's too loud... Pizza times may get quoted at 10 minutes but always ready in 7. Clean and rad comfy seats for waiting too! You can eat in gets also. Small groups up to 4 people in a party can dine in. Worth it if you want tasty treats fast! read more

great service even being only person! he also sold me some great chocolate shop ice cream (almost smores).

I'm just a big fan of the Original Cheese Topperstix with ranch. Always have and always will. I'm not a huge fan of their regular pizzas however. If I wanted a pepperoni pizza, i normally would go elsewhere. The pricing is a little higher than competitors. My rating is solely based on my latest triple order of Topperstix. One of my "pet peeves" when it comes to the triple order is: the first slice or two on the outsides barely have any cheese and its like crunchy crust. Once you get into the middle slices, the cheese is like heaven and it is well cooked! You just have to wait until you get to the good stuff. (Unless you cheat and go right for the good pieces). Anyone else agree with me on that? If Toppers can figure that out (and maybe lower their prices), then I would definitely give them 5 stars! read more

Toppers Pizza - a neon sign for a restaurant - Pizza Near Me - Madison, Wisconsin

The pizza order was delivered 2hrs after online submission (1hr:15m after estimated delivery), and was missing 2 of 4 sodas. I wasn't about to tell the delivery guy: if he had gone back to the store I'd have been up till 2AM waiting!! Of course the food was cold by this point. I tipped the guy $4, took the food inside, and threw it in the oven to reheat. Oh yeah, and I live two blocks away. I did call the store, they said they were down to 1 delivery person. read more

May 14th - STORE CLOSED after I placed an order and PAID online. I was able to track the progress of my order-- and kept getting updates that my pizza was being made, followed by a message it was ready for pickup. I drove to the location (Mineral Point Rd) and the doors were locked and the lobby was dark. There is someone working in the back, so I continued to wait 25 more minutes. The person in the car waiting next to me called corporate and found out that this location was closed because of staffing issues. I get that there's unforeseen circumstances, but there was NO note on the door to apologize or explain the situation. I would've been more understanding if someone made an effort to notify me and the three other cars parked next to me! Based on the texts I received, and my email confirmation, the pizza was ready for pickup-- total waste of gas and my time. We've had so many problems with this location, but they are one of the only places we can get vegan pizza and breadsticks, so we've tried to just deal with it. read more

Toppers Pizza - Toppers closed- no note or reason. - Pizza Near Me - Madison, Wisconsin

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I'm not sure why that the employees can't get an order correct. This wasn't just once. The last three times I have ordered from this location, the order has been wrong in some way or the other. I called the manager of the store and was met with indifference. Sorry, guys, that's not how you keep customers. read more

Perhaps the most terrible pizza and boneless chicken wings I have ever had. The dough was RAW! How do you under cook dough if you're a pizza restaurant!? HORRIBLE. read more

Used to be great but lately been pretty abysmal... ordered pickup and loaded totza was missing the nacho cheese and green onion.. side sauce nacho cheese wasn't even heated up. Idunno what happened to these guys but probably won't be back for a while. read more

Such a great crew at toppers. They remade my pizza order when the grub hub delivery guy went there a whole hour later and my pizza was cold. Just absolutely great team at toppers read more

Tried for the first time tonight. My mouth is on f'ing fire. Legitimately had to get a glass of milk and stop eating fire. My husband likes his meaty pizza, the driver was very very nice, and easy ordering system.. However, if my hubby wouldn't have been so nice as to share his pizza I would have gone hungry tonight. My Buffalo Mac and cheese pizza was not even edible for me due to how spicy it was. I'm no stranger to spicy food. At all. But the level of heat in this pizza was absurd. read more

Terrible, it took hours to get my delivery. I ordered online, but had to call after I was waiting for over an hour. The person I spoke to had absolutely no clue how long it would take to deliver it, apparently the drive was an hour away. I have now clue why. If you can't deliver in a reasonable time, hire more drivers or don't offer the service. There are better options for late night pizza, use them instead. read more

They always take forever to make food at night, always wait til you get to the store to start making the food even when you order 30 mins ahead online. read more

If I could give a negative review, I would. We live less than a half a mile from this location and it took almost an hour longer than the quoted delivery time. Plus our toppers stix we're almost completely bare and we didn't get any of the dipping sauces we ordered. So disappointed. read more

Toppers Pizza - Pizza Near Me - Madison, Wisconsin

I have been waiting on my pizza and wings to be delivered for over 2 hours. At this point I'm just going to order from somewhere else. So disappointed. I won't be ordering from Toppers ever again. read more

So let's start out with the fact that it's my wife's birthday today and she wanted pizza. We looked at other pizza joints, but she wanted Toppers, so we ordered... 2.5 HOURS PRIOR TO OUR FOOD SHOWING UP! After an hour and a half of waiting, I finally called in. "Your food should be there in 20 minutes." said the guy on the phone. He apologized for the wait and then mentioned that they only had one driver on duty and had received multiple calls about late food. After a 50 minute wait, our food shows up... incorrect. We had ordered 2 pizzas and an order of single sticks, what we got at the door was an order of sticks and supposedly MY pizza. The driver checked his car for my wife's pizza and came back with a comp pepperoni pizza, (which wouldn't work as my wife is vegetarian), which we declined. We opened the boxes and found that we had received the topperstix and HER pizza, (dang, should have taken that pepperoni pizza). Oy vey, what a night. Long story short, this is poor management. I don't blame the driver. I don't blame the guys on the line. I blame a manager who didn't realize they were in the weeds and didn't call in or reallocate resources as needed. read more

Pizza took over two hours from online order to delivery and I live a mile away. By the time it finally got here it was cold enough that we had to reheat in the microwave. Only positive of the experience is they threw in two sodas. Even so, can't recommend. read more

If it was possible to give a negative rating... That's what it would get... Ordered 2 medium pizzas for delivery to the hotel (1.1 Mike's away) took 1 hour n 22 minutes.... Yay for ice cold pizza... Absolutely pathetic read more

If you want your pizza delivered 12 hours late and then thrown on your porch, then order from Toppers. Don't bother trying to get your money back either. I contacted corporate 3 times and the store manager numerous times to get a close to $40 refund and they never "delivered" (lol). In short, if you like flushing money down the toilet, order your pizza here. read more

This place is almost like a sham in the name of a pizza place. The delivery was made 50 minutes after expected time. Pizza was out completely cold. Didnt have the toppings or the drizzle sauce that i had ordered for. The dipping sauce I paid for was never delivered. It gave no concern or value for the customers money that was already paid. I will never order in the place again. read more

Toppers Pizza - slices of pizza in a box - Pizza Near Me - Madison, Wisconsin

I had a horrible experience at Toppers on mineral point I have not had the time in my day to write this so i'm going to write this now, last week I can't remember what day in my head I called to make a order first the music was so loud I couldn't even hear the guy on the phone and it was just as disgusting trash music not appropriate for us elderly gals the driver took forever I had to call back by the time i got my pizza it wasn't good it wasn't cooked I would say check THE job and the people who work there i mean how hard can a pizza job be I will go back to my favorite place pizza hut and i'll make sure people know about this because no one deserves this just trying to get pizza that's all and this is what I get i would talk to all the employees and it was around 9:30 at night read more

Great service, friendly staff ... good food, the garlic n parmezany sauce was "the bomb". No long wait & a Comfortable waiting area. Shout out to Toppers! I feel fed read more

Toppers Pizza - Pizza Near Me - Madison, Wisconsin

They messed up my friends order and had to remake both pizzas so it would take longer for me and my friend to be able to play roblox 0 STARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

For my fellow travelers. This is your go to pizza shop. They are good, they are consistent. This is a solid place to eat. We only got delivery. Never seen the place before. But it's the only good one around. Pizza was delicious. And they got here quick. read more

I am incredibly picky about my pizza. If the the crust isn't good, I don't even want to bother eating it. It's so frustrating to me when I pay money for a pizza and it just sucks. Toppers doesn't suck. It is the best pizza I've had in Madison WI so far. People kept talking about glass nickel, so I got it and, I didn't understand the hype, I was not impressed. Toppers is way better. The crust was flavorful and substantial, not thin and cardboard-like. Definitely recommend. read more

This place is horrible! Our order was 40 minutes late; the cashier was rude, lied to us about starting our pizza the first time we went to pick it up, and tried to make us pay for the pizza in the store even though we had already paid online; the order was wrong (we paid extra for thicker crust and didn't get it plus one of our dipping sauces was missing); and one of our pizzas was completely doughy. Seriously, don't waste your money! We threw almost a whole pizza away because we couldn't eat it. read more

I like Toppers. I like most of the Toppers locations I've ordered from. I try to judge businesses by how they handle mistakes, since everybody's going to mess up sometimes. That said, I will never order from this Toppers location again, even for pickup. Short as possible version: Order plain wings at 11:38 PM, delivery guy arrives 10 minutes sooner than predicted, yay. Sit down, open box, wings have TONS of sauce on them (I don't like it, and this stuff also causes me crazy heartburn). Not yay. Call, ask for redelivery because I tried to eat 'em and couldn't. Same guy shows up with new box, I open it, it's cheese sticks. He tore out of my driveway as soon as I took the box, but I managed to flag him down before he completely got away. Gave back the cheese sticks. He said he'd be back. Cut to 3:30 AM. No chicken, no sign of the guy, no phone call, no offer to refund. Called the next day, they told me they couldn't refund a credit card after the close of business the day of the purchase, which I have never heard of anywhere else. Can't help but notice they kept me from asking for a refund the night before by telling me they'd send me the right order and failing twice. They refunded me in cash. First, without the driver's tip that I'd originally written down included, then the rest when I pointed out how much my credit card had been charged. On a separate occasion, they sent my roommate a tallboy with no sauce in it. When she called to ask for a new one, they told her a tallboy typically only has sauce on top (no it absolutely does not), and sent a hand-tossed as an "apology." Not once have I ordered a tallboy and gotten what amounts to round Toppers Stix with a sauce drizzle on top, so I don't know what they were trying to pull there. I only order Toppers from work now, because the Regent St. location doesn't give me the runaround. read more

They used have fast service with awesome drivers. Now when it says an order will be ready for pickup in 15 minutes (even when the tracker says its ready) it can take an hour or more... you can imagine how delivery is!! read more