horrible!!! waste of time!!!! jerk who works there will waste almost an hour of your life and then can't speak enough english to explain why he kept adding to the wait time to just give me $ back. by then it was too late to get food from a decent place. i hope they go under. read more

Server was great! Food was avail in sm-lg portions! Very tasty & quiet atmosphere, ℹclean restaurant always a reason to enter read more

Walked in and ordered a Gyro. Price was $9.99 plus $.70 for extra Tziki sauce. Finally got my gyro after waiting 25min. Pita was cold, meat was even colder. Let me say for $10 I expected a bigger gyro and for it to be atleast hot. I am planning to give it one more try and hopefully they listened to my criticisms. Will update. read more

They have these two teenage boys who work there and if I may say don't ever order food when there working like don't get me wrong it's a family business and when the mom is working the food is amazing but the amount times her sons have made my food and it was disgusting like they never know what there doing and they mess up on orders I've supported there business for a while now and it's starting to become unfortunate that the parents keep having there sons work there knowing its the reason why they lose customers read more

I am not a regular customer of this establishment and normally get decent service until today. I don't necessarily stray away from my normal order when I do come here. I would order a 6 piece chicken/6 piece fish combo (which comes with fries and drink) and of course we must add our own condiments. The meal/combo normals is $21.99 with taxes comes out to $23.20. I was charged $25 and change. I had advise him that doesn't sound right and to break down the charges for me. He proceeded to show me his cash register which proves and shows correct amount of $23.20 aa indicted. He says that because I wanted fries and a drink to come with this meal/combo that I would need an additional $2.00 and only comes with chicken and fish. This isn't a normal business practices to charge for additional $2.00 on a meal/combo as it already comes with it. This is normally charge for items not classified as a meal/combo. He says food will be done within in 20 minutes. During this time, I was reviewing my personal and joint bank account statements and notice that exact charge for the same item. I did a further search and seen that they had recently received a loan through the PPP Federal Loan Forgiveness program in upward of $9500. I am concerned with the current business practices of this establishment. I cannot speak for all the others they owned interesting enough in predominantly black neighborhoods and huge number of their customers are black. The current illegal business practice is knownly overly charging their minorities customer based. I am with deep sadness to the treatment of minorities and disregard to the minorities who has supported them from the beginning. It is a slap in the face as many more minorities, specifically experiencing racial discrimination, health and financial disparities. Since placing my review on their Facebook page, blocked me from seeing his review and I find it to be distasteful to try to bully a customer for writing a review and recommendation on a public forum. All this information and more has been sent over to the local news agencies to shed light and hopefully an investigation will be conducted as to their business practices. read more

Hmmm what to say here.....hubby was so excited to find a spot for catfish and chicken. We tried this and were totally underwhelmed. The food was not overly hot, took forever to get it even though we were waiting there to pick it up and we ate it immediately in the parking lot. There wasn't much fish in the fried catfish. Mostly breading. The chicken was so juicy that it made us wonder as we sat eating in the dark whether or not this stuff was fully cooked or not. There was such a rubbery texture. Fries were limp and unsalted. Just underwhelming. We probably won't bother getting food here again. Now the Thai place next door is the BOMB!!! read more

I've been to this place before and its a standard comfort food to-go spot. There's a TV to watch while you wait, they have a few chairs and tables if you want to eat in. What we from "Madison and places not in Chicago" or other places that specialize in Fish, Chicken, Gizzards and Pizza Puffs think this food tastes in those places. The customer service is great, in my experience I haven't seen anyone come back in the store after receiving their food complain about it being incorrect, I saw the server go over the bought items with the customer before releasing the food. They serve the food fresh, so there is a wait. Its piping hot, so be careful. The place appears clean, I haven't seen the bathroom. The server seems to also be one of the cooks, so sometimes service is slow as it appears they can't see people who are in the store waiting in line until they are bringing out cooked food. I bought 10 piece fish, Family fries and 4 piece chicken wings for our family...We ate it all, and loved it! We will be back! read more

Just picked up a 4 piece chicken dinner and a 4 piece chicken tender. This is my second time ordering this meal and both times my family has enjoyed. Absolutely Delicious! Will definitely order and return to this location. read more

Grabbed a four piece chicken combo and was very happy with the service and quality. Fresh, crisp and not overly seasoned. The menu looked like something you'd find in a Chicago establishment featuring the regular Italian Beef and Chicago Dog options in addition to the Chicken and Fish. After Harolds left it's great to have this place on the southwest side. read more

If your hungry, this might not be the place for you... Service takes a while because they cook from scratch. Food is almost too overdone. I got the cod fish and it was rubbery. However, the staff is really friendly though. The environment could use some help. read more

We ordered the Madtown Combo of 6 pieces of fish and 6 pieces of chicken off of their website and when we opened up the takeout box, we found that the 6 pieces of chicken were ALL wings. Their website does not say that, but Grubhub's apparently does (I went and checked both afterward). We were really disappointed because wings have hardly any meat on them. We felt a little ripped off. I found the chicken rather bland without the mild sauce. The sauce vastly improved them, but I still prefer KFC. I actually enjoyed the fish, especially when combined with the same mild sauce. Each piece was a good size. I wish they had more sides like coleslaw. My husband ended up going to the grocery store for a tub, so that added to our meal. We didn't bother with any fries. read more

Cant go here too often. Best Madison gyros I have found. $2 upgrade for fries and a can of Faygo soda is such a deal too. Personally. I dont like their chicken as the topping is too light and thin for me. But others seem to prefer it. read more

I was initially super happy when they came into the neighborhood, but service and quality has dwindled severely. Today was my LAST time... I called in an order for a gyro with fries. Easy peasy, right?! No, first attempt he dumped a bunch of nacho cheese over everything. Umm... No. He makes it again and it comes out as just the gyro meat on top of fries. Huh?! I finally had to specify that I wanted a gyro (pita, meat, onion, tomato, and sauce) alongside fries--zero cheese anywhere. Good god... ‍ read more

Very nice menu selection...the variety is impressive. Staff is friendly. Wait time is VERY dependent on the time of day.

Went back and it was just ok. Good, no complaints, but not mouth-wateringly delicious like it was under the previous ownership :( the hot sauces are the same, but the fries are different and no more coleslaw and potato salad for sides, only fries. The place itself is looking a lot better than when it was "Chicken Shack" but the new recipes are lackluster. read more

Best fried chicken I've ever had. Crispy, juicy, EXCELLENT flavor. I know it's a new location, so I hope they can keep the same quality. I'm planning on going back ASAP. read more

Had to wait 20min after calling my order a hr before pick up. Fish was hot and seasoned well but not enough fish in between the breading. For that price I will get fish fillets from Walmart and fry it up myself. Not really my taste read more

double cheeseburger The S the man at the counter to their real beef he said yes but what he gave me was to patties That was dry I couldn't eat it the burgle was horrible read more

Madtown Chicken N' Fish - Chicken Shop Near Me - Madison, Wisconsin

Great food for a good price. Got the fish, some chicken and a philly cheesesteak. All of which were delicious. Extremely friendly service and food is ready pretty quickly. read more

If I could give a negative star rating I would! Decided to try this place called to place our order for pick up. The guy answering the phone clearly does not speak good English and the language barrier made it hard to order. Feeling confident our order was placed and told 15 min. We arrive and no food ready. 45 min later and our food comes out. We ordered a gyro, cheeseburger, 2 chicken sandwiches, and fish and chicken all with fries. Well the food was all disgusting rubbery and no flavor. French fries make your teeth stick together! I have no clue how they are even in business anymore. After all of us trying to consume this food we all had stomachaches and about 95% of the food went straight to the garbage! Save your money and your gut you can get better food at kwik trip next door! read more