I ordered every meat & every side. I am dumbfounded. I don't know that I've ever had worse "bbq" & I NEVER write bad reviews. The service was great! Folks in their weren't very extraverted, but when they do communicate w/folks they do a wonderful job. You also eat in a room of windows, so their isn't much for decor except newspaper clippings telling you how wonderful they are. I always want to be overly nice when giving a review, but outside of the staff there is nothing I could remotely recommend. Heard another customer next to us look our way and say he "wouldn't even feed this to their dog" (pointing at us). How are they still opening locations? It was brutal, even for a chain bbq joint. read more

Tops Bar-B-Q - Barbeque Near Me - Marion, Arkansas

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If I could, I would give this restaurant a negative score! I received my order and noticed it was light. I went back and said I didn't get all my food. They said yes, we know, we're out of brisket. I asked why they didn't tell me this when they handed me the food, and she said I don't know then walked away. No bacon on the bacon cheeseburger!! Never again! read more

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Tops may not be one of everyone's favorite places but for some cheese fries, it's my go too!! I have never had any complaints about the establishment, the staff is always nice and friendly, no issues placing orders, the restitution is never busy but my food is always fresh. Clean-ish! However..stop by tops! read more

Tops Bar-B-Q - Pulled pork bbq nachos without the bbq sauce extra queso - Barbeque Near Me - Marion, Arkansas

I have been to this location before, but I had not left a review. I stopped during a long trip today and had their current special, a smoked chicken wrap. I chose their beans as a side. The flavors were wonderful. The counter service was excellent and the workers very friendly. I've had several of their entrees and you can't go wrong with any of them. If you're passing through West Memphis as I was today, stop by and try their barbecue. read more

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The food is usually pretty good but tonight as I sat in the drive thru line I watched one of the employees sit on the ground right outside the back door, smoking weed 10 feet away from me. I knew then that my order was likely going to be wrong. By the time I made it around to the window, my entire vehicle smelled like I had been hot boxing in it. I got home with my order and sure enough it was wrong and the food was cold. read more

The best fries in town! Always hot and fresh, not greasy. The bbq has really improved too. Burgers are always good.

Stopped here on a Friday night during a layover en route to Texas. We drove to another place - they were closed - I almost killed us on those stupid frontage roads that have no definitive lines and you take your life into your hands by merging onto the interstate. We went into the drive thru and ordered a couple of sandwiches and a plate of food. It was later in the night - and the meat was really dry and not that good. I didn't mind mine but overall it was old food from the day. read more

Tops Bar-B-Q - Barbeque Near Me - Marion, Arkansas

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Had a lot of hope. Read previous reviews and was hopeful - got pork sandwich and it was all fat. Bread was good and potato salad was good. Where am I ? West Memphis has NO FOOD OPTIONS read more

Tops Bar-B-Q - Barbeque Near Me - Marion, Arkansas

Tops is usually our go to place to stop on the way to the lake. We ordered cheeseburgers , fries and beans. Everything came out hot and tasty. Exceptionally good. Sherell was working the drive thru and she was fantastic. Tops you need to give that lady a raise! She was so pleasant and attentive. That is hard to find these days anywhere you go. read more

I stayed nearby and it was irregular to see people dining here. It is definitely not a local favorite.

Some of the best BBQ on God's green planet. This was yummy & a pure joy. If you never tried this stop on by and get a pulled pork sandwich and a side of skins. With a drink. Because you gatta get a drink it's so hot outside. read more

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Tops is a perfect fast food place to get some on bbq when you're outside of Memphis and on the road. That's about the only time you want to come here. My wife ordered their brisket sandwich, which was ok. Wasn't a big fan of it. I ordered their pork sandwich with Cole slaw and it was actually a pretty decent sandwich. The pork was very tasty and had good flavor. Service was friendly and quick and the restaurant was pretty clean. Not sure if I'd repeat this unless, like previously stated I'm on the road and not in Memphis. If I was bbq though, I would still make every effort to get into Memphis. But If you can't, then Tops really isn't a bad option. read more

Tops Bar-B-Q - Brisket sandwich - Barbeque Near Me - Marion, Arkansas

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First, our expectation was not very high seeing that this is more or less a "fast food" bbq place. That being said, the food was pretty good. The dining area and restrooms were in pretty bad shape, cleanliness wise, which is an automatic "scratch this one off the list" for my wife. Still, we both enjoyed our meals. The brisket was very tender and moist but did not have a smoked flavor nor coloring. I wouldn't eat in the dining room again, but would probably order take out next time we pass this way. read more

Tops Bar-B-Q - Sampler Plate - Barbeque Near Me - Marion, Arkansas

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Stopped here for a quick bite on a road trip in hopes of a quick decent meal. The inside was dirty and not well maintained. Staff were friendly but slow considering it wasn't busy. Food was meh-not terrible but not great. If it was cleaner inside it might be worth stopping for drive through. The highlight for us was the koolaid! read more

I was surprised to see so many bad reviews about this restaurant. Although we had to wait 30 min to get our food, we otherwise had a good experience. Staff was polite and patient with us as we struggled to understand the menu. Brisket had very minimal extra fat and had great sweet, tangy sauce. Beans were flavorful with pieces of pork. Coleslaw was fresh,creamy and delicious. Hopefully ,more people will give this place a try as they need more positive reviews. We would definitely return in the future! read more

The rib plate I got was way over cooked like they microwave them. I guess not all bbq can taste as good as KC BBQ. Tops BBQ was a waste of money read more

Tops Bar-B-Q - Ribs are dry and way over cooked. This was a waste of money, I ended up eating Sonic - Barbeque Near Me - Marion, Arkansas

2 1/2 stars is about right he for this place. Brisket sandwich had large chicks of fat in it. Coleslaw tastes like plain cabbage. I had heard that he food was hit or miss, so maybe next time will be a hit. read more

Tops is a local fast-food chain around Memphis offering up charcoal BBQ and burgers. I was told the burgers are the bomb...and I was told right. I got a nice 1/4 pound cheeseburger with all the fixings. Nice and juicy and seasoned well. Crinkle cut fries were nice too. Wish I stayed in town long enough to try some of their slow cooked stuff. Next time. Definitely a good burger. read more

Tops Bar-B-Q - Barbeque Near Me - Marion, Arkansas

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Cold lifeless nachos with nothing on them. Don't do it. Scary food temps... Arby's next door would be a better option. read more

Tops Bar-B-Q - Cold lifeless nachos... don't do it. - Barbeque Near Me - Marion, Arkansas

I don't know what happened to the service at Tops BBQ but I really wish they would go back to the old ways.. I can never get cook to order food anymore.. This is the main reason I come to Tops.. Fries are never fresh.. Always old or reheated food.. Tops once had the best burgers and now everything is precooked.. I'm very disappointed in Tops now.. Don't do any good to have reward points and do a online order because they will mess the order up every time.. I'm tired of precooked and old food from Tops!! Very disappointed regular customer.. read more

Not much to look at from the outside but the smell of meat smoking was a reason to stop. Nice clean place inside and we were greeted and our order was taken promptly. I had a pulled pork sandwich with beans and potato salad, the pork didn't really have much flavor and was a bit bland for my liking but the beans were delicious as was the potato salad. read more

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Would be nice if they could get my order correct! Cheeseburgers were great, would have better if they had put my lettuce, tomato and onions on it read more

I was dying for some local BBQ while on a road trip and pulled in here at Tops There was nobody at the customer service counter and I waited three or four minutes before I finally had to call for the attention of the girl just six feet away for me in the kitchen facing me. Another girl came to the counter and she was absolutely rude, wiping her nose and almost not even paying attention to me. I had to ask for customer service I had to ask her to take my order, her language and her manners were completely unprofessional. She never said please or thank you, barely spoke to me and was completely not interested. Cup for my beverage was handled by the same fingers she wiped her nose with. I was disgusted. When she wasn't looking, I reached for another cup. When my sandwich came out, I was very underwhelmed by only 4 oz of beef brisket slapped onto a McDonald's bun and already squirted haphazardly with mild BBQ sauce. It was wrapped in a paper wrapper and just thrown into the corner of a dine-in tray. The brisket itself was modestly warm, and a bit fatty. There wasn't much flavor the meat although at least it was moist. The barbecue sauce was underwhelming, so I had to add the spicy sauce. For an $8 sandwich, I hoped and expected a lot more than this. read more

Never had a disappointing experience here with the food! The burgers are always good the only thing they have small bacon so keep that in mind when ordering a bacon burger also they have one of the best loaded fries!!! read more

We waited a very long time for a fly to be at the bottom of my bag. I AM SO DISGUSTED!!! Dirty establishment. Will not return read more

Tops Bar-B-Q - A dead fly was at the bottom of my bag when I pulled my food out of it f****** gross. To be reported to the health inspectors office. - Barbeque Near Me - Marion, Arkansas

First time customer, had the BBQ Pork plate with baked beans, coleslaw! Asked for extra sauce, received none! The pork was dried out and the beans and cole slaw were packaged into 4 oz disposable cups! The baked bean taste like Campbell's out the can and the coleslaw was bland! The bun for sandwich was just out the package, no toasting, no heat! Lackluster, lukewarm meal! The old adage you pay for what you applies, I understand portions but considering the product involved cost are on the low end! First and last visit! read more

Stopped by while on a road trip and I would have had better service and food at the gas station. No one at the counter as we had a few questions and despite staring at the three employees and them staring back at us they never came to the counter. Had to use the self order and just hope for the best. After ordering we found the restaurant dirty and most of the tables had not even been wiped down. After 15 minutes finally had to go to the counter bc and physically yell for an employee to even get us cups. When we did get the food the order was wrong but the food was very dry and tough. The sides were also sparse and not real good. I heard one of the workers tell another to just stop taking orders because it was too busy. I turned and counted 8 people inside. Save yourself the aggravation of this lackluster staff and less than mediocre food and just grab something from a vending machine. read more

I love Tops. I stop here every time I'm in town. I always get a pork sandwich. Usually I buy the party pack. It's a great deal and the meat is great without sauce which is how you should get it. Sauce hides things. I like it on the side. I never buy ribs anywhere except Rendezvous. There's just too broad a range in what people think are good ribs. Brisket is for Texas. This is northeast Arkansas where hog is king. Get a large sweet tea while you're there too. I'll be back as long as they're around which if history means anything will be a long time to go. read more

We stopped here on a trip from Mississippi back home to Illinois. The smell of delicious smoked brisket lured us in. We went thru the drive-thru due to covid. We told them we were first timers to their establishment while we looked over the menu. My boyfriend and I each ordered a brisket sandwich combo, 1 with slaw and beans, the other with beans and potato salad. Each of the side items were delicious, thank goodness because the sandwiches were inedible!!!! The meat had been cut with the grain instead of against it and was full of fat! Now I expect a little fat with brisket but the 4 pieces of leathery meat were each about 50% fat and gristle! We were not impressed at all and will not be back. That was a waste of $21.00. read more

Tops Bar-B-Q - Fatty mis-cut brisket from Top's Bar-B-Q In Marion Arkansas. - Barbeque Near Me - Marion, Arkansas

How about zero stars? These are the worst ribs I have ever seen or tasted--an absolute disgrace. It is impossible for me to imagine worse, other than poisoning or maybe driving over them with a truck. We had to pay before we saw them, else we would have walked out. Allow me to describe the ribs. They were matted, like what hair does when the blood dries following blunt force trauma to the head. I have never seen ribs so thin or nasty looking. It must have been a flat pig from whence they came--or maybe a flounder. The meat was so dry that I could have written this review on it with a pencil. These ribs were probably under a heat lamp for 10-12 hours. I think they were seasoned with ketchup and sand. The bones were soft and crumbling. We had to be careful that we didn't accidently chew the bones, partly because there was so little meat on them. While waiting to be served, I browsed their dining area, where many accolades are hanging--testaments to their ribs and pulled pork especially. Forced to believe that some of their food must have been good once upon a time, I resigned myself to thinking that they just had a bad day. But this fact remains: THEY WILLINGLY SERVED WHAT I GOT AT LEAST ONCE. If you go there, you risk the same. From their accolades, it appears that this company has a proud reputation in Memphis, but in Marion, Arkansas, Tops needs a new name. I suggest Bottoms, as in bottom of the barrel. You can get better ribs if you will catch a pig or even a rodent yourself and take a bite while it is still alive. This location has tainted my opinion of the entire company. Stupid me failed to photo these ribs for your disgust. You should thank me. Needless to say, my wife and I will not return to this location, not even for free food and our $17 refund. Perhaps another location would be willing to host us as I describe and for that I would be willing to update this review. However, if you are passing by on I-55 and craving ribs, do yourself a big favor: Starve. read more

So I usually stop at this location on my way through AR to TN. Was really disappointed in the service and how my order was handled. There doesn't seem to be much in the way of customer service here - will stop at others - this one is off my list... read more

I was told that this place has made improvements and service and quality was much better. Well.... That is not true. The people are rude and the place is still a crap hole! read more

All my food was Luke warm, got order wrong. Good thing just passing through. Brisket was fatty. Will mark this as one to not stop at again. read more

Terrible food. The bbq doesn't taste smoked which is the bare minimum for bbq. Overall low quality food.

This is my first taste of Memphis BBQ, so I doubt it's the best, but it was pretty tasty. I ordered a meal with three meats, and had the brisket, ribs, and pulled pork. The color of the brisket and pulled pork wasn't beautiful, but the meat was good. Of the three, the pulled pork was the best - very soft but not greasy, as some can be. The brisket was a bit fatty (I think I'm used to places cutting that off before serving). Ribs were pretty good; had more seasoning than the other two. I tried the sweet and medium sauces, but delicate palates be warned, both have a bit of a kick. I think KC sauces will always have my heart, but these weren't bad. I got potato salad and beans for sides. Potato salad was pretty standard; had eggs, which I like. The flavor of the brand wasn't show-stopping, but I was impressed with the amount of pork included. The venue itself looks like an old fast food stop. We got our food to go, and everything was nicely packed up. One thing, I think after certain hours they shut one of the doors - so trying walking around to the other side if you aren't doing drive-thru. read more

Tops Bar-B-Q - Barbeque Near Me - Marion, Arkansas

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Wow with the awesome (not) customer service that you have at the window, I want to go hang myself from the nearest tree. If you can't handle working with the public, if you don't have a smile, if you can't give me a freaking sandwich without being a douche find other work. Oh and I had to choke down the driest bbq sandwich I've ever eaten in my life. I can't even finish this it is so dry.. read more

Always made to order. The lady behind register is very nice. The service here is always fast...in and out lunch spot read more

Tops Bar-B-Q - My work day favorite lunch place. Memphis special at all tops bar-b-q are just $5 . Sandwich,fries n drink.... - Barbeque Near Me - Marion, Arkansas

Being from Marion , I want all restaurants in this area to be successful. However, I've tried over and over hoping the food at Too's would get better. Sadly, it hasn't. It's just bland and expensive. I had a jumbo sandwich with slaw that consisted of 3 small strips of bbq. Slaw was tasteless and beans tasted like they were right out of the can. Please do better!! read more

The food was room temperature, the bbq sauce tasted more of mustard than actual bbq sauce. My pulled pork sandwich tastes burnt. Baked potato was also room temperature and my knife kept bending when trying to cut the inside of the potato. My mom found a roach in the women's bathroom. Employees were very nice. Would not eat here again. read more

No brisket on a Friday at 5 pm at the beginning of the month on a holiday weekend. We just drove off.