The worst customer service ever! I asked for a drink at the bar and a guy with a tattoo all around his neck refused. He was completely offensive and unprofessional. I will not be going back , and I would not advise folks to go either. It was very clear he didn't want to work and he had closed up early because of the holiday. read more

Wonderful place to eat, just depends whom is cooking that day, the meat can get a little skimpy. The staff works hard to get you serviced, the the environment is fun and chill for eating read more

Placed an order for pickup through DD this evening. My wife went to pick it up. Waited for almost an hour. (Busy, understandably) Then manager (Val) canceled our order when it did come up and blamed it on her cashier. (Who my wife had been in constant contact with checking on the order.) Once we asked about our order, Val was defensive and not apologetic in the slightest about the situation. In the end, she offered $20 in "burn cards" without an apology. Worst management I have experienced in a very long time. I do not recommend this location no matter how close you are. Your best bet is either going into Pflugerville or going to the one right off of 35. Avoid this location at all costs. (Especially if Val is managing) I will say, the food was as it always is. Can't blame the kitchen staff at all. read more

1: It took 45 minutes for the food to arrive (FYI, not their fault but notable since it's not a busy time) 2: Food was noticeably smaller in portions for this delivery than when I ate at the same location a few days ago --same tacos as last time. I an the same size so the food should be the same size ;) Won't do delivery there again. ---- Edit to add, after the owner nicely replied: I will happily eat at Torchy's again, just not by delivery, because the in-person experience was great. Thanks. read more

My family likes eating here For the most part. I felt the place is a bit overrated. I got the burrito and it was ok. The overall restaurant was packed and appeared dirty with ice ever y the sides machine and on the floor. The food took a while to come out and asked someone to check on my order. The queso we ordered was lackluster as well. I enjoyed my Dr Pepper drink. I would t recommended my friends from our area to drive to round rock but I know people will Still go based on their popular name. read more

Food was very greasy and left me with a stomachache honestly never had problems with torchys till I stopped at this location

My husband, and I have lived in Texas for a few years, and had heard alot of positive feed back regarding Torchy's, so we decided to give it a try. The location in Round Rock was so busy! So we waited in line for several minutes. It seemed like they might have been under staffed that day. However, my husband, and I perservered. When we finally ordered our food, my husband ordered a side of queso, along with 4 soft chicken tacos. I am not a fan of spicy food, so I ordered 2 chicken soft tacos (mild). I was assured by the guy taking my order that my order would be mild, and tasty. The soft tacos that we received we quite small, and expensive. My husband felt like he was eating a tasteless, spicy taco. More heat, witn very little flavor. My 2 tacos were too spicy too eat, with very little flavor. The only item that my husband liked was the queso (best queso that he has ever had!). Overall we were disappointed! My husband also felt like Taco Bell would have been a better choice over Torchy's (and I dislike Taco Bell...) read more

Food was served quickly and the portions were excellent. The flavors are what u expect and on par with the other Torchys I've eaten. The Diablo sauce has a heck of a kick, but doesn't skimp on the flavor.not the traditional Texmex fair, but it is well realized and executed for an Americanized version of a taco's read more

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Dinner last night was strictly first class. Mostly due to the management team. Every aspect of this place was humming with excellence. The manager in the photos went way out of her way to make sure everything we needed was perfect. I am used to people thanking our military for their service, but last night, we were thanking them for the service they provided. Truthfully It has been a while since we have been to Torchy's. Their success has meant long lines and poor service. Well they have fixed that! We will be back! read more

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Food is okay. Atmosphere not great. Little overpriced for what you get. I want to like this place. It's close to home. We've been three times. That will be all. read more

Sooo good. Torchys need no introduction. The location had super nice service...from counter to our server. She has us rolling in laughter! Great atmosphere, great tacos, SUPER GREAT QUESO. I tried the taco of the month - "The Scarecrow" which was pumpkin seed breaded chicken tenders with roasted poblano peppers, carrots, queso fresco, cilantro & chipotle ranch sauce - on flour tortilla. I was weary as I'm not too big a fan of pumpkins (sorry white people), but I'm glad I tried it out as it was delish!! My favorite though is "The Independent" which also happens to be vegetarian friendly! The Fried Avacado is a must try as well. This location also has a full bar with a setup that includes indoor, covered patio, and outdoor seating. Pretty neat. Glad to have this option nearby! read more

Torchy's Tacos - Green chile queso chips! - Tex-Mex Near Me - Round Rock, Texas

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I'm visiting from San Diego and put it this way these tacos are so amazing I'm considering moving here . The flavor is delicious and the quality and texture of the meat is perfection. All fresh ingredients. I'm gaga for the crossroads taco . Unbelievably good . I also really enjoyed the democrat . The place is so good that it was very crowded and parking was hard . But way worth the walk . Try the nookies . The order of 3 is plenty . They're super rich and good . read more

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Torchy's has mostly done right by me all the times I've been here. In every location, it's been bustling and the quality of food is consistent, but let's talk more specifically about the Round Rock location. If you come when most people want to eat, expect this place to be packed. That's not a bad thing, but it is quite chaotic from people standing trying to figure out if there's a line to the people standing around waiting for their food. Both seating and parking end up being negatively impact by it. It does however, live up to the "you need to try it" mantra when though it's in Round Rock and not a food truck. It still feels very Austin in it's design aesthetic. The t-shirts are funny, the artwork and workers are often "weird" and they mix up the menu enough to keep it feeling fresh. I also enjoy that they craft things my way easily enough, since I always ask for my tacos in a bowl as of late. The tacos have their own reputation. Many locals have an absolute favorite and understandably so. It's good, and deserves a visit and will likely be talked about many years to come. When the president makes it a point to visit, people pay attention. #ianofaustin approved read more

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All the food we tried was amazing. Very flavorful! You order by the taco. The shrimp was not my favorite. The quest was excellent and the restaurant is very nice. One thing to mention is that they dong have coke or peso and the soda was $2.5 which is a bit pricey read more

Torchy's Tacos - Decor - Tex-Mex Near Me - Round Rock, Texas

My first time going to a Texas Torchys was honestly disappointing compared to a COLORADO Torchys. The Democrat tacos had no flavor, I ordered chips and queso but instead got flavorless salsa. The taco salsa couldn't even improve the flavor. The only thing with the most flavor was the chips read more

We ordered 2 burritos today, for carry out. We got home & there was 2-3 small pieces of meat in each burrito. Most of mine was bean & cheese, most of his was rice beans & cheese. We paid almost $30 for the 2 burritos, btw. We tried calling & were put on hold for a manager, who never picked up. Done with this place. read more

Torchy's Tacos - Brisket burrito, without the brisket - Tex-Mex Near Me - Round Rock, Texas

the food: Mr Pink: decent. I am a huge fan of sushi, and this seemed to be the best of both worlds, and it wasn't. For me it as too hot and very one dimensional taste. It was good but I wouldn't order it again with so many others to try and fall in love with The Democrat: OMG so freaking good. great flavor, not too greasy. cilantro: good, avocado: good. what's not to love? with the tomatillo salsa it was to die for! the bf ordered: the brushfire and loved it. I forgot the name of the other one he ordered. we didn't get anything else, no chips or queso, etc b/c we are on a wedding diet and 2 tacos was enough for our cheat night. Ive been told the queso is a must but till then I'll have to imagine for now. service was great. place was poppin at 6:30. from what I heard this place is an Austin institution and we've been here since Sept 11 and I just tried it last Friday. sorry I came late to the party but my jeans are not. LOL. oh and price? $19 for 4 tacos, comparable with cheddar's prices really. read more

I'm so done with this location. Four months ago I ordered a few things for carry out and one of them was the matador taco. When I got home and was eating the taco, two bites in, I pulled out a long, dark hair! It was all twisted and tangled up with the brisket. I was so disgusted, I trashed all the food we bought. Time passed and I completely forgot about that incident until tonight. Today, we were really craving their food and called in a curbside order. We pulled up and called them again and were told to drive up to one of the spots and text the location number located in the spot we were parked. I parked and we immediately texted the number. Instructions are given at each spot along with the number to text and the location number. It also states "don't leave your vehicle." Fifteen minutes went by and we started to wonder if maybe they didnt receive our info (the system never sent back any sort of confirmation). So, we started calling the main number and kept getting a busy signal. By then, it had been 30 minutes since we had placed the order. All of a sudden, we get a text stating "please pay inside" - what?! We didn't even bother replying back and just drove away. Ridiculous. read more

Who doesn't love tacos? Everyone does. Torchy's is some of the best next to Taco Deli. The only gripe is that I do tend to get some indigestion after a meal there. Of course every meal starts with chips and queso and that freaking great queso is vegan which sits well with me. Followed my a Mr.Orange (where available). Always perfectly prepared and paired with their i creditable sauce. I only gave them 4 stars due to the consistent indigestion after a meal there. Otherwise an super hit! read more

Torchy's on E Palm Valley in Round Rock. I picked up my online order yesterday & discovered that your cashier either can't understand English, or can't read English or just does not care about anything. She gave me the wrong order. My name starts with a M not an A! Just another badly proceeded order from this location. read more

Everytime I've been to a Torchy's Tacos, it is poppin! Be prepared for it to be busy. If you are trying to dine here it might be hard to find a table right away. Since it's a seat yourself kinda place, the turnaround for tables isn't too bad though. You order up at the counter, grab a placard with your number, and wait for your food to be brought out to you. Since I've had Torchy's a couple of times, I've made it a habit to try new tacos each time. The cool thing is that if you don't want a taco just because of the tortilla type or sauce - that can be changed! Just mention it during your order, the sauces actually come out in containers instead of on your tacos anyways. I don't think I really have anything negative to say about any of the tacos that I've tried. All of them are extremely flavorful and I love the variety. The biggest downside to Torchy's has to be the price. The tacos are a bit pricey - be prepared to shell out roughly around $5 for a taco. Even with the price, I'm a fan! Can't wait to try out some of the other tacos on the menu or whatever the taco of the month is the next time I drop by. read more

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My friend was eager to take a break from our smoke-laden tour of Austin barbecue joints, so we opted for some Mexican by way of delicious, fresh tacos from Torchy's this evening. I got the Brushfire, Green Chile Pork, and Baja Shrimp (grilled), all with flour tortillas, no substitutions. All three were A M A Z I N G. Normal people should probably go with two tacos, most days, not the glutinous three I opted for, as it did cause some pain. But, it was well worth it. My friend went with the Trailer Park and the Steak Fajita tacos, along with beans and rice. He reported that both tacos were incredible, and the beans and rice were FAR from ordinary - both were seasoned very well and quite tasty. Food = 5/5 Facility = 4/5 Service = 3/5 Ambiance = 3/5 Value = 4/5 read more

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Today I ordered using their online system. It doesn't give you the option to add things so I called immediately after I ordered and spoke to a woman to fix my order. She assured me that it would be done correctly. I knew I should've checked before I left bc they have messed up my order multiple times. I was wrong. I got home and 2 of my tacos were incorrect. I called and they offered to remake it or to refund me. I asked them to remake it. I went to pick it up and AGAIN one of my tacos is wrong. It wasn't worth arguing bc I'm hungry and now extremely pissed so I know I won't be very polite. I would recommend triple checking your order bc even if you place it with a manager, it will be wrong. read more

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I didn't want to like this place, it's theam is hell, literally. Little cupid Devils flying around everywhere... but oh my God, the food is good. And I'm apparently not the only one who thinks so, as no matter what time I come here, the place is packed. I mean, line out the door, every seat filled, packed. Your best bet if you're really hungry is to order online, skip the line and just pick it up. Vegetarian? You have a lot of options! They have dedicated meals for you and you can sub any meat meals with mushrooms. Also all of their beans are vegetarian as well. Don't leave without trying the chips and queso! read more

Torchy's Tacos - Tex-Mex Near Me - Round Rock, Texas

Amanda has to be one of the best bartenders I've ever had the pleasure of being served by. She was funny witty and compassionate. It was like being served by my best friend. As long as she is there I'll be returning. If she were to ever leave I'd follow her wherever she went. She needs a raise immediately! Or a promotion!!! She never made an excuse as to why our food was running late just reassured us that it was an unusual busier Saturday night for the season and her drinks were so spot on we didn't even realize we ordered food! read more

Damn good Salad. Tried the airstream salad today and it was good. It had avocado, chicken, cilantro, and pistachios. Loved the pistachios and the ranch dressing was good too. Wife had the Alabama shake and the Vagabond, both would recommend. read more

Torchy's Tacos - Tex-Mex Near Me - Round Rock, Texas

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10/10 love these tacos my favorite is the bush fire taco... it's a very spicy jerk chicken taco with mango the mango gives a soothing touch to the spiciness as well as the sour cream. The price is great for $5 u can actually be left satisfied.. I won't say full, two tacos would probably do it. The ambiance in the restaurant is very laid back with creative decor which make it very picturesque. read more

Torchy's Tacos - Bush fire taco - Tex-Mex Near Me - Round Rock, Texas

So the taco menu is so creative & executed very well. I had three different taco's all a great size for the price. Amazing flavors & ingredients. The service was excellent & atmosphere was very relaxed. Definitely will eat her again. read more

I LOVE Torchys. It's easily one of my favorite places to eat, and I ALWAYS go when I'm in Austin. I can't emphasize how much you should eat here (or any of the other locations). When you come here, get the queso. Seriously. If you only get one thing, get the queso. It's the thing of dreams for cheese lovers or foodies. All of their tacos are amazing, especially their breakfast tacos, the trailer park trashy, the democrat, or the shrimp taco. Torchy owners: please please open a store in DC. read more

Torchy's Tacos - Best queso! - Tex-Mex Near Me - Round Rock, Texas

They never have the orders prepared for delivery. They waste your time and money. I feel like it's a problem with this location only. I haven't had this experience at other Torchy's locations. But I've gone here twice and it was the old saying fool me once shame on you fool me twice shame on me. The staff is lacking here. Avoid this location. read more

i was sitting at the bar and Amanda served me. She was so kind and very friendly. We had such a great conversation and it was like talking to my friend I've known for ever. Thanks Amanda for a great time and conversation. Drinks were awesom. Stop by and hang out with Amanda. read more

Update from an old review: recent times that we have gone they seem consistently better about packing the correct items and not forgetting things, and generally have friendly service. read more

I eat here all the time via Favor. Yesterday. I ordered Black Beans. I ate half. No problem. Today, I ate the other half but stopped midway because I found a piece of metal in my beans. Seriously. And it was hard. Thankful, I didn't swallow it. I won't be eating here again. read more

Torchy's Tacos - Metal from my Black Beans - Tex-Mex Near Me - Round Rock, Texas

Edit: My non-white 33 weeks pregnant wife was denied ice for her water, during an active heat advisory, while staff provided ice to white patrons. Torchy's staff AND management attempted to justify this by claiming the ice machine was broken and they were only providing ice (in clear plastic cups) from the bar for alcoholic drinks, despite giving ice to white customers clearly drinking fountain drinks. For the record, I had ordered a beer for myself, along with several breakfast tacos, hillbilly queso, and churros, (and even tipped!) before realizing we were being discriminated against. Discriminatory practices. Have been frequenting Torchy's for 15 years since my wife and I were UT students. Visited this location for the first time today and the experience completely destroyed my perception of the brand. The on-site manager at the time of the incident, Gabby, didn't seem to take our concerns very seriously, but maybe @Slade and @Jessica K will once my legal team reaches out. read more

We went at 2pm on a Sunday and it still had a crazy lunch crowd. We waited for several minutes for our chips and guacamole but the chips were fresh from the fryer and the guacamole was fresh. We waited about 30 mins for our tacos but SOOOO worth the wait and someone brought us more fresh chips while we waited. It was "Damn Good" just as they boast. I got the Tipsy Chick Taco which had me making the most "OMG" sounds at the table. Which was ok because the place is pretty loud with the crowd, lol! Love that they have a bar and natural cane sugar sodas. Still great for families but could be tough for large parties although people still managed it when I was there. read more

Torchy's Tacos - Tex-Mex Near Me - Round Rock, Texas

I'm a Torchy's fan but this location needs to be re-evaluated. - Cashier literally tosses our pager-location-finder at us going walking up. - Gets our entire order with corn even though we asked for flour. - We ordered the Hillbilly queso (comes with chorizo). Made it aware to the staff, was told they'll bring out a bowl, but nothing. - My Democrat was sad looking. There was half of your typical Brisket serving. Will remain a fan, but not this location. read more

Obviously their tacos, chips and queso are incredible. Every review will tell you that. There was one time in particular where they missed a taco on our order and brought it out quickly without charging us for it (we ordered 4, they charged us for 3). They do a pretty good job of keeping up with their dining rooms and tables being clean but if you go in during a busy time you will probably have to clean off the table for yourself. Not a big deal for some people, but I know others would be appalled by this idea. read more

Fantastic food but I always expect that! The queso is my absolute favorite and I hadn't had it for a couple of years. This was my first time at this location and it is really nice, especially the outdoor space, which my child enjoyed running around. I was disappointed to order the corn and it was never brought out though. Oh well. read more

It's sad that this torchys is right by my house in round rock. We went there because my son loves this place and the cashier was rude and didn't give me time to actually look at the menu. She kept rushing us and saying is that all. The torchys in cedar is awesome. read more

Reliable taste, which is good. Like most places now, super-easy to spend $20 per person though. Overall I'd go back since Pflugerville has limited options. read more