Gosh, I just love walking in and being the only customer. I mean, idk, might be bad for the business, cuz I shouldn't be the only customer right? But second time in a row now, walking in, and got my mani pedi done at the same time. He did my feet/pedi, and Tori did my mani. I feel so sorry for him doing my feet. Thank you so much for trying your best to help my callus on my feet. Tori did my French gel mani so clean and pretty. Loved it. Tori is so nice, and teaches him/or helps him when he work. My feet is so smooth now. So thankful. Thank you. Oh, she also waxed my eyebrows and lip! I needed this pamper and self care. Eyebrows and lips was so bushy already and mani pedi was so long over due and much needed. I think business not too good because of the rail construction going on, on Dillingham. So help support if u can! I did get hit with a bill, right under 200 total for sugar pedi gel, french mani gel and lip and brow wax. 189 total, is that a reasonable good price? My sugar pedi gel was 80, my gel mani was 48!! My brow and lip wax was 32 total, 20 for brow and 12 for lip. Is that normal pricing? Any way, definitely would go back. Call first to make appointment. They open 930AM to 630PM Mon-Sat, and 10-5 on Sundays. Wish Hana tea was still there. Would be so perfect lol read more

Tori Salon and Spa - Nail Salons Near Me - Honolulu, Hawaii

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I used to come to this salon. I like to work of a certain person, but it's hard to continually the person that you want. They have no problems speaking in their entire life in front of you . Maybe now that Apple has the translator. It would've been interesting to see what they were saying. It's kind of a common courtesy not to do that if not, everybody in thelocation understand. Again typical. This is an OK place to go if you're in a pinch . Other than that, I would definitely go and check out Lan Nails- you will not be disappointed. read more

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Outstanding! The atmosphere was just what I desired, clean, peaceful, relaxing, and quiet. Tori and her amazing team to include, Jacqueline, Thai, and Vivian provided the warmest welcome and most exceptional service to my son and I. As Tori introduced Jacqueline, I knew she was the perfect nail specialist. Jacqueline's greeting was heartfelt and her conversation was very sincere. She showed genuine interest in my naval career, life as a wife, mom, and business owner. I loved that she shared about her life too! Jacqueline applied attention to detail throughout my entire deluxe manicure and pedicure experience. The massage portion was phenomenal. Jacqueline's pressure to my legs and hands, matched that of the "wonder-working" massage chair that removed the tension from my back and neck. Honestly, Jacqueline was a godsend. In my 30+ years of treating myself to routine nail care, Jacqueline's beautification process is the best! My 10 year old son, raved about "Uncle Thai and Auntie Vivian, stating that he felt comfortable and his feet were ready for his football game the next day! After living on the island for over 20 years, I finally found the perfect nail salon for my entire family. I look forward to bringing my husband for our next couple's mani & pedi. Tori's professionalism and leadership was reflective in the "customer focused" service that Jacqueline, Thai, and Vivian provided. I highly recommend TORI Salon & Spa for your next day of pampering!!! read more

Me and my bestie needed an emergency pedi on a Sunday morning and they were the only place that was able to take us in As soon as we sat down, we were offered drinks, which has never happened to us before. The atmosphere was very calm and staff were welcoming. Jacqueline was awesome and took great care of me. She never once made me feel like she was rushing to get us out of there which I have felt at other places. Great pricing for the services we received. Definitely coming again next time!!! read more

I've been to this nail salon and the first few services which were 3-4 years ago were positive. However, the last few services I stopped going because of poor quality. I decided to give them a try again because this was the closest in town where I was that time. This picture is my right hand and the new full set of gel-x has been 2 weeks. I had my old gel-x removed which was $15, overall total was $145 with a cat eye design including an eye brow wax. I am right handed and use my thumb and pointer nail a lot to peel things. At the 2nd week marked, all 3 gel-x nails came off. This never happened to me before at other nail salons even tho I do a lot of peeling or activities on my nail. All nails on my left hand are still glued because I hardly use that side. I think the quality of their gel-x is poor. I'll just take the extra mile to drive the same nail salon I go to next time. Lastly, when the nail technician was filing my nail, it was a hard pressure that it cut a small open skin on my right pointer and started to bleed. I mentioned it to her and aid me. The only positive is the staff are friendly. read more

Tori Salon and Spa - Right hand of a new full set gel-x for 2 weeks - Nail Salons Near Me - Honolulu, Hawaii

Jacqueline was amazing! Came in for a pedicure around 230p on a Monday. Very clean, organized, and welcoming environment. Got right in. Basin was lined with with a fresh plastic barrier. Massage chair was great. Beverages were on the house. Best overall in terms service and price. Will certainly be a repeat customer. read more

Sky is the best! I have been here 3-4 times and always have wonderful service and enjoy a great clean space to relax. Every technician has provided solid work and customer service. I was blown away with how gentle and professional the pedicure I received from Sky this past Wednesday. I will definitely ask for her upon my return. read more

My original go to place closed down end of 2023. It was sad but the new place my bail lady loved too was just too far. So I found this place and it's convenient close to home.... I made an appt but they didn't seem busy. Which I enjoy to be honest.... It's very relaxing to have a quiet place to enjoy your pedicure. As I was leaving they had more people coming in! I was just too early for their day. LOL. The lady who helped me was very nice. She waxed my brows and did my pedicure. Was very kind and not pushy on adding on items. The color she painted last a good month. This is now be my go to! They are located on Dillingham next to Hana tea which is even better right. read more

Customer Service: They were accommodating and nice for the most part.. Pedicure with gel no complaints. I originally went for full set acrylic and pedi. Went in, pedi is good. However, they offered another service (Gel extension), I thought to give it a try, knowing that they were just trying to upsell me. It would be nice for full communication though, letting me know each price point. Because when it came down to pay, I had to pay additional $7 for "reshape nail". I think it's a bit much, considering the nail tips comes already formed when being attached to the nail. I also didn't see a "reshape nail" price on the menu. It's a bit overpriced and I wish to see full transparency regarding prices. I feel like the acrylic may last longer than the gel extensions, we'll see how it goes. read more

Absolutely loved my manicure and pedicure here! Sky and her friend (I forgot his name) did an amazing job--super detailed, professional, and so friendly. My nails have never looked better. Highly recommend asking for her if you want flawless results! read more

I called on a random Sunday & they were available for 2 pedicures right away for my bestie & I! Staff was very friendly. They even offered us drinks before we started, which is a first time we have been asked by any nail shop. There massage chairs worked. My best friend had Jacquelyn & I had a guy, but sorry I forgot his name. The place was so chill and I didn't feel rushed like some places I tried before. Will most definitely recommend and come back! read more

Wonderful service today with Jacquelyn and two other male staff. They are taking care and pride in their work in making sure the business is well looked after! Kind and professional! See you all again in a few weeks! Loyal customers since 2016! My toes are ready for my event! read more

There are a lot of nail salons run by Vietnamese on Oahu and most of them in general are just okay. I been coming to Tori Salon for a while now and find this salon to be one of the few Vietnamese nail salon to be more professional. First of all, they make you wash your clean prior to working on your nails. Although it's a pretty standard procedure, but you would be surprised most nail places don't even make you do it. Tori also used nail tools that are sterilized. Cleanliness is important and a lot of nail places do not meet cleanliness. No matter which nail artist does my nail I always feel a sense of professionalism in them. They really take the time to do your nail and ensure it's up to satisfaction. If you are looking for a decent nail salon, Tori is really good. read more

Manis for me and my 9yr old niece & 4yr old daughter pictures don't even do them justice. Sky did the girls and my pedicure. She made the girls feel real comfortable especially my shy little 4 year old- it was her first time and she loved it. M did my cat eyes mint custom based off a picture I showed her and it's perfection we'll be coming again! read more

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I wanted to treat myself for my birthday and decided try out the GelX extensions. Omg such a game changer! I usually just get gel polish in my natural nails but wanted them a bit longer. The GelX extensions are so much faster, healthier and no smell unlike acrylic! And they feel so light and flexible like they're my own. I got a pink glitter gradient design with an almond shape and I am in love! I can't wait to get another set and try out other designs. Thank you Tori! read more

I've been coming here for a couple months and I absolutely LOVE Tori! She always does my nails exactly the way I love it! She is usually very busy so appointment to request her is highly recommended & the vibe of the shop is so peaceful~ she always gives me her full attention and the attention to detail really exceeds above and beyond. I got a Gel X extension with a pink gel color this time around & I can't wait to come back to get my pedi done! read more

Tori Salon and Spa - Gel X Almond Shape with #199 gel color~ - Nail Salons Near Me - Honolulu, Hawaii

Tori did my wedding nails perfectly! I initially just wanted french tips but I'm glad she gave me a more bridal look. Bridal party did our mani pedi here. read more

Tori Salon and Spa - Wedding nails - Nail Salons Near Me - Honolulu, Hawaii

come see Tori !!! she will take good care of you!best service by far,good atmosphere and clean you won't be disappointed..

Tori is such a friendly and kind-hearted person! I've been coming here since they first opened and the customer service & quality of this salon is always amazing. 10/10 would recommend!!! read more

Tori Salon and Spa - Menu of services offered - Nail Salons Near Me - Honolulu, Hawaii

I seen this place next to Hana Tea and was like yes! I MUST try it haha I walked in, no appointment and they took me right away because I was the first one haha so good! they take your temp before seating you and have you fill out a waiver about covid before you start which I understand. I got the deluxe set which was hot stones, callus removal, a paste they used to massage my legs with and of course a color for my toes. The service was excellent because my lady was always asking me if I was okay and comfortable :) she was so sweet! Next time i go I am definitely trying the sugar set (i think thats what it is! lol) The seats had built in massagers and everything was just so comfortable. The tv was on and there was a plastic cover in front of us for covid reasons which was fine. My total came out to $44, not bad! pretty afordable for a deluxe set! definitely coming back! read more

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Looking to kill some time and decided to get my nails done here after a quick Yelp search. Plenty of parking and they took me as soon as I walked in - Classic mani and pedi w/ regular polish ($52). Appreciated that they both took their time and at no point did I feel rushed. They both also checked in often to make sure i liked the length/ shape of my nails, as well as the colors chosen. Both the hand and leg massages were nice. If I hadn't just come from the spa, would've considered the Deluxe pedi instead. Plenty of colors to choose from and I like how my nails turned out. I'd definitely return again. read more

So disappointing.... I've been on a mission to find my go-to nail salon. With so many great reviews, I got excited. I called to make an appointment for Gel refills because Yelp Services Offered states Gel Fill-In. I guess Gel Fill-In is not the same as a Gel Refill because they said they don't do that service. Sucks that the Yelp page is a little misleading. Oh well, the search continues..... read more

Pedicure, this was my third visit. Very clean and comfortable. I normally try to go when they just open up. It's nice and quiet, relaxing. Basic pedicure. It would have been nice if they told me that I could have chosen colors from the other racks as well. read more

my nails came out exactly how i wanted them to the staff was very friendly and precise with their service! i will be coming back! read more

Tori Salon and Spa - Nail Salons Near Me - Honolulu, Hawaii

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Simple and very cut Christmas nails! Hannah and sky did such a great job, service was very on point! Definitely recommend and will be coming back read more

Tori Salon and Spa - Nail Salons Near Me - Honolulu, Hawaii

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Love the service here. Very exceptional. They took their time with my nails. I didn't feel rushed. Massage was on point as well. This is now my go to to do nails. Thank you so much Tori!!!! Love it read more

The quality of my nails are perfect! They were able to take me and my niece at the same time and they did an amazing job. Great prices for great work and they are very patient. Establishment is clean and well organized. read more

Tori Salon and Spa - Gel X set with gel polish - Nail Salons Near Me - Honolulu, Hawaii

Found this salon based on Yelp reviews and almost all the reviews said Tori was the best and I agree she was. In the beginning I had someone else do my toes and the work quality was poor. I complain and so they decided to let Tori do them and she did a great job. She also cleans the toe cuticle area very good. I was plz with the work and will return and request her services. read more

Tori Salon and Spa - Nail Salons Near Me - Honolulu, Hawaii

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Came back again with my girlfriend to get the classic gel polish pedicure. Tori actually remembered us and welcomed us back! :) Service was great and fast once again. Total came out to be $48 exc. tax & tip. Also, an update to the acrylics I got 3 weeks ago: they are still going strong...despite it being grown out haha. Usually, they'd be loose by now but Tori did a great job at making them last! Can't wait to get them done again here! read more

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Review is for management regarding gift certificates. Management told me the $60 gift certificate I had (issued in February 2023) has a fine print stating it's only valid for 3 months. The manager said they usually honor gift certificates past the 3 month period @ 50% value but said she would honor it at $40 instead of $30. The person who was assigned to do my nails was nice and seemed to try to ask the manager if I could use the full $60 value, but was unsuccessful. The manager was not friendly and stuck to it being invalid after 3 months. It's been less than 6 months since it was issued, not years later. The person who did my nails was good and thorough, but am disappointed in the 3 month fine print on the gift certificate that doesn't clearly state an expiration date. After I was done and paying the difference, the manager tried to make small talk asking if I liked it and that she was trying to help me out. You can't try to be nice after you've made your money lady. Also, in the same fine print on the gift certificate, it states the store hours which I confirmed with the shop are incorrect (they changed their hours during covid). Being that some of the info stated on the certificate is invalid, I thought they may have considered an extension on the 3 month period due to covid also. They pick and choose what info to honor, which they have the right to do as a business. Won't be returning. read more

Asked if they did walk ins and was services almost immediately. Such friendly service. The nail tech was very quick and thorough, she really took care of my nails! Definitely would come back for another set c: read more

Tori Salon and Spa - Gel extension, French nails - Nail Salons Near Me - Honolulu, Hawaii

Had some time to kill and being this was one of the higher rated salons in the area, I called to see if they could take me as a last minute walk in. They said they could take me so I headed over. One thing about me, if the parking sucks, I will leave immediately. I was pleasantly surprised how ample the parking situation was. Upon entering, I was greeted and sat down immediately. I had mentioned that I was in the area killing time and she definitely killed time for me. I was in there about an hour and a half. Tori was very thorough and did not rush at all. She really took her time and I could see she paid attention to detail. They even offered complimentary drinks a couple of times. That's an A++ for customer service because I have never been offered a drink during a pedicure. I'm really happy with how my pedi turned out and the service I was given. The prices were not bad at all. I recommend paying cash or debit card to avoid a 3% charge. Definitely recommend stopping in if you're in the area read more

It was my first time experiencing the dip powder nails and I love them! Tori was amazing. Great work! I don't know if I can go back to getting gel manicures lol. They look soooo good. I'm so in love with this color!!! I will definitely book with Tori again. read more

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Literally came as a walk-in with my SO and it was so nice! We were seated right away and were treated so nicely. The prices are pretty good as well, i'm originally from Cali and pedicures are sometimes so expensive. We got the deluxe and it was well worth the price! This is my go to whenever i go to o'ahu for vacation. read more

I brought my mom and my sister to this nail salon and we didn't regret it! We did mani and pedicure and we love it. They did a good job. We will definitely come back. The place was clean and they really know what they're doing. read more

Tori Salon and Spa - French manicure - Nail Salons Near Me - Honolulu, Hawaii

Neat and tidy ambiance. It's perfect place to treat yourself for having manicure and pedicure. I give perfect 4 star for the experience. I definitely recommend this place. I remove one star because I ask the nail attendant if she can take out my ingrown, but she didn't. Overall is nice experience. read more

Tori Salon and Spa - Inside Tori Salon and Spa. - Nail Salons Near Me - Honolulu, Hawaii

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First time doing pedicure with the boys for "Bro"lentines and it was really relaxing and soothing. I have always wanted to do a mani-pedi and this place did not disappoint. read more

I've lived here over a year and have had the most difficult time finding a spot that does great nails. I was drawn in by the 4.5 stars so I couldn't pass it up. I got my nails done at Pearl city and it was poor work (reference photos). I came to Tori's to fix and she did a 10/10 job. The hospitality wasn't welcoming or else I'd leave 5 starts read more

Tori Salon and Spa - Work done at Pearl City that Tori fixed - Nail Salons Near Me - Honolulu, Hawaii

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Incredible Nails design by Tori . Tori and her staff were amazing and made sure I felt acknowledged and relaxed during my appoitment . She made sure I was comfortable with my new nails and did EXACTLY what I wanted . ! I am definitely coming back here . Thank you for excellent customer service and care . Mahalos . read more

Tori Salon and Spa - Full Set - Nail Salons Near Me - Honolulu, Hawaii

First time getting my nails done, requested jelly nails gel extension, pleased with results. Nice, fresh, clean environment, fair pricing. Tori is very nice. Will recommend. She accepted me the same day I called! read more

Tori Salon and Spa - Nail Salons Near Me - Honolulu, Hawaii

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