Worst service I've ever had. The waitress and owner (Sue and Cindy) were both rude, condescending, and extremely unprofessional. I have attached their pictures because they deserved to be exposed for their inexcusable behavior and lack of common Sense - especially in customer service and hospitality. The waitres was impatient when we were ordering/asking questions about the menu and made disgusting comments towards my family throughout our meal that made us feel extremely uncomfortable, AND we didn't even get our food until nearly 1 hour after ordering. They were too stingy and inconsiderate to even offer some bread to snack on during this ridiculous wait. When I asked for some bread the pathetic waitress (who at one point ignored us for over 30 min without coming by to check on us) gimply responded "we are out of bread". What kind of Italian restaurant runs out of bread with 4 hours to go before closing?!? After paying (which was a mistake) we asked the waitress to speak to the owner or manager, which clearly upset her. She pretended to go talk to somebody, then rushed back over and said "the owner is busy and doesn't want to talk to you. The owner wants you to leave right now, GET OUT AND DON'T COME BACK! BYE, JUST GO AWAY AND LEAVE THE OWNER AND I NEVER WANT TO SEE YOU AGAIN. Go leave, shooo." At this point I lost it. Plus it was obvious that she never spoke to an owner or anyone. This half brain woman never even spoke to anyone, because she knew we were going to complain about her service and didn't want her owner to hear our complaints of her horrible treatment of us as restaurant patrons. I started telling the waitress (Sue) "excuse you, don't ever talk to me like that because I will not go anywhere until I speak to the owner. Don't put your hand on us and do not try to push us out the door again." I pulled out my camera to record her because I was honestly shocked by this woman's brazen and disgusting treatment of us. She quickly ran away behind the bar at this point, trying to hide her face and stay away from us because she was clearly intimidated by my strong response, embarrassed, and immediately realized the implications of the video I would post online showing her racist, rude, and unprofessional treatment of us. (We were a group of four and we were the only non-whites in the restaurant. We were the only ones who were mistreated and it was clear that this waitress had deep prejudices and insecurity issues. She clearly had an issue with serving two Arab Americans, one African American, and a Mexican American. At this point the owner heard the commotion and saw how disgustingly we were being treated and asked that we step outside to discuss it (I'm sure she was embarrassed to talk about the situation in front of the few remaining guests). The owner heard our story and her immediate reaction was to defend the waitress instead of apologizing for the inexcusable behavior and clearly blatant prejudice/racism that occurred. She did not even try to offer any remedy at all for the situation or even attempt to console us. Her initial reaction was to defend the waitress by sheepishly saying "I know the waitress well, and today she was just a bit FRAZZLED and frustrated because we are understaffed today." I told the owner Cindy "please ma'am do not try to justify her behavior. You keep telling us that you know your waitress on a personal level and that she is not a racist, bigotted, rude, and aggressive woman. I don't care what you think about her or how long you have known her, I care about my treatment NOW! I CARE ABOUT THIS CURRENT SITUATION AT HAND. Clearly you are a failure of a manager/owner if you cannot even properly apologize to your guest and offer some kind of remedy to this clearly despicable sitation your server put us in, and now you are exacerbating by defending her and enabling her. Shame on both of you. I spent $25 per plate so I expect to enjoy my dinner and not feel harrased because of the language I speak or because of my brown skin that intimidated your waitress who thinks it is still ok to talk to non-Whites as if this is still the 1950's. This experience was absolutely disgusting and I will never again visit this pathetic establishment called Tascano. Nobody deserves to be treated the way that were treated by the waitress, and then dismissed and brushed off as we were by the owner. I will definitely be reaching out to the better business bureau and the local food critics so they can publicize this mistreatment, aggressive and prejudiced behavior, and shameful resolution by a sad and unfit owner. Any owner with common sense would at the very least offer some encouraging words such as "I'm sorry for the horrible service and I will definitely be talking with my employee to make sure no one is ever again treated that way." This clueless owner Cindy was just concerned with defending her servers egregious behavior and it is truly shameful. read more