Brian Hall knows his stuff! He's not afraid to answer questions and will certainly stand by his…read morework. I especially appreciate that he's honest and will be frank in telling you that if you want him to repair using the cheapest parts he'll do that, but he warranty the work. I don't blame him! I told him I need to watch my budget and he said he's look for the best price on well made parts from reputable manufacturers. That's only fair. He's also a really good guy with a positive attitude. So nice to work with a repair person who isn't grouchy or touchy when you ask questions. I'm curious and if I can learn something that will help me catch a problem BEFORE is more serious than it has to be, then I'd like to do that. I think that's best for both sides of a repair issue. Be honest with Brain -- he'll return the favor and do a terrific job for you!!!

Halls appliance was very honest when inquiring about our dryer. He provided some suggestions and…read morethey worked. He offered this despite knowing if it worked we wouldn't need to hire his services. This is someone who cares about customers more than just making a quick buck. We will definitely call lupon his services in the future. Thank you.

These guys deserve 10 stars! My compact washing machine broke. It was an older European brand…read morethat not many people even work on anymore. They made 4 attempts to diagnose and fix it (4 visits total). Finally, they determined that it was the motor that was malfunctioning-- but since that part had been discontinued, the unit was non repairable. The good news is they refunded my money for the parts they had ordered and installed, and only charged me for the one time dispatch fee (one visit). Amazing! They also gave me great advice on how to buy a new one that would fit into the compact space. 10 stars!!!

From the owner: Need appliance repair services in Medford, OR? We provide professional in-home residential repairs…read morefor most major appliances including refrigerators, dishwashers, ovens, ranges, washers, and dryers. With every repair, you'll receive our 1-year parts & labor warranty, and 110% money-back guarantee.

Our Kenmore washer wasn't working and showed a problem code on the display. Using the manual I…read moretried the recommended maintenance to no avail. Called Mike and explained the problem. He not only knew what was wrong but showed up with the part the washer needed in hand. You don't get that kind of service technician unless they have experience! Mike showed up earlier than promised and even let me watch as he replaced the part and didn't even charge extra, LOL. Washer is back up and running! Call Mike, you won't be disappointed.

Amazing professional and I cannot say enough great things!!!!! I bought this home and couldn't work…read morethe dish washer it would not close I was worried about my old appliances and everything was explained I was charged resins or I highly recommend this business I just bought this house and moved here I had to do so Much yo this home it was a relief my appliances though old were in great condition

They didn't show for a second day in a row. Not at all happy. My fridge is acting up and they were…read moresupposed to fix it.

Finally Sears got there stuff. together. 1st time i has issues i waited 7 month. My husband was…read morevery ill I NEEDED THE WASHER FIXED SOON. 7 Months late the sent Donald, He:s the best. The washer had another issue mad a call and Donald was here 2 days later Thank you Donlad

I called for service on my very old dryer. A young man named Justin came and evaluated my dryer. He…read morewas great! Professional, Knowledgeable and personable. A-1 scheduled my appointment for the day after I called. I will definitely use them again. Mary

I would recommend this company a thousand times over. I called for help when the temperature in my…read morefridge starting getting high. Mike was knowledgeable and very helpful, and made sure I knew the cost of parts before I made any decisions about repairs. More importantly, he seemed very trustworthy.

He repaired our oven and did and amazing job on the communication and the work. His customer…read moreservice is top notch! We will use him next time an appliance needs fixing! Thank you!!! Price was very reasonable and worth it.

Wyatt was fabulous. Quick, efficient and showed me all the things wrong with the washing machine…read more Replaced screens in the wall faucets, and told me how to do it in the future. Great service, so fair on his pricing. Would recommend him to everyone but especially in the Shady Cove area, no travel charge. Was sooo reasonable, can't say enough good things about him!! Dawna T.

Did a great job. Fast response to my appointment request, showed up on time and very nice to work…read morewith. Very thorough inspection.

Used this business once before, satisfied with work, so had another issue, different appliance,…read moregave them a call,,,,,,,but never received a call back. Won't use them again. I expect a call back at the very least.

I am more than satisfied with the excellent service provided by this family business. My almost new…read morerefrig/freezer stopped cooling and I needed help NOW. Greg arrived within 3 hours of my request, unlike Sear's estimated 2 1/2 weeks or a no-response from another local business. He found the problem in 10 minutes, charged me the simple minimum and my problem was resolved. Kudos to this new small business.

5 stars!!! Outstanding, professional, prompt, courteous and more than fair price. I was immediately…read morecontacted by Greg, who came out the next day, which was a Saturday. . He was easy-going and very efficient, cleaned out the dishwasher parts and he even gave my a spare dishwasher rack since some of the pegs on mine had broken off. Thank you, Greg!

Sturgeon Family Appliance is everything you hope a local, family-owned business will be. They're…read moreknowledgeable, fair, friendly, and genuinely so helpful. Every interaction feels personal, like you're talking to people who actually care about solving your problem rather than just making a sale. I brought in a piece from my washer that couldn't be fixed, and we couldn't find a replacement part anywhere. Instead of brushing me off or trying to upsell me, their team went above and beyond. They took the time to look it over, explain what was going on (a rat was eating my washer!!!!!!), and even suggested a few ways I might be able to fix it myself. And the best part, their advice worked. It's rare to find a business that's this honest and this committed to helping people. Ten out of ten would recommend them to anyone in the Rogue Valley looking for appliance help or expertise.

I was in need of a washer ASAP after being taken advantage of by a Sears technician. I called…read moreSurgeon Family Appliance after I got home from work, and Shawn took the time to walk me through the available options to find a washer that fit my family's needs. The customer service was outstanding, and the entire team was knowledgeable, friendly, and helpful. They even helped me load the washer into my Mini Cooper! I truly appreciated their professionalism and willingness to go above and beyond. I highly recommend Surgeon Family Appliance to anyone looking for quality appliances and exceptional service.

Responded quickly and did a great job fixing my oven. The tech was professional, explained his…read morefindings of the problem, stayed to make sure it was fixed, and told me to follow up with him if there were any problems. I would definitely call them again if I have any future issues with my oven.

From the owner: Welcome to ASTSO, your go-to destination for professional appliance repairs and installations. At…read moreASTSO, our skilled technicians are dedicated to ensuring your appliances are functioning at their best. Whether it's fixing a malfunctioning dishwasher or installing a new refrigerator, our team combines expertise and precision to deliver reliable service that you can count on. Choose ASTSO for excellence, reliability, and a commitment to keeping your appliances running smoothly in your home.