Shawn from Spa Service has been to my place twice to service my old Catalina spa. The second time…read morewas because, based on his first performance, I insisted that he return if at all possible for the next call. If you watch the man work, its immediately clear that he knows what he is doing. And even though that knowledge and skill is how he makes his living, he was very good about answering questions I had; and even providing tips that would ensure that I would need his services less! I found his honesty and helpfulness refreshing, and after three years since his last visit, I'm hoping I can reach him again to fix a difficult-to-service leak. PS- I wrote this review for two reasons: 1.) because I was that satisfied by Spa Service's performance, and 2.) because the poor review from the Veterinarian below, in particular, annoyed me. It never ceases to amaze me how people can make emergencies of their own 'needs', but not feel a sense of urgency to pay the person that fixes the problem. To then have the audacity to give the business a bad review is shameful. Keep up the good work Spa Services, and give Shawn a raise--lol!

Spa Service was recommended by my local pool store for a leak in my hot tub. After leaving a…read moremessage, they called back immediately and scheduled a visit soon after. Jon was the tech, he called when they said he would, he showed up on time. Polite, friendly, professional, knowledgeable and WAY more reasonably priced than the other companies I called. He fixed the leak, offered some spa advice, and cleaned up after. Highly recommend!

Called sailor pool and spa to ask if they could help me with my jetted bath tub that had mold on…read morethe jets. Rachel got back to me within 24 hours and connected me with one of their experts names Sean. Sean was extremely kind and gave me some advice over the phone free of charge since it was an easy fix for me to do at home. The fix worked and was very much appreciated! Seems like the business is very customer oriented, friendly, and professional!

They sold me an auxiliary pump that they told me I needed for over $500 plus labor when it was $149…read moreonline for the same pump. Also during the install of the pump, they only put back 2 of the 4 bolts that hold the pump down - they said I didn't need 4 apparently they were difficily to access. Furthermore, they left 3 screws that held the cover on sticking out not tightened. Based on that, the service they provided made me question their workmanship and integrity. I feel that they took advantage of me. Would not ever use them again !!

Always helpful, great prices and great employees! Have been going to them for years and have always…read morehad what is needed in stock

Matt is great! Installed our new heater and sand filter. He even came out a few times after the…read moreinstall, no questions asked, to make sure we were up and running. You don't find customer service like this anymore! No pressure to buy and/or upsell from the store..I highly recommend Poolmart!

Do not use this company. I have had them out 2x's for the same issue. They charged me $185 each…read moretime, so $370 has been paid to them. After the 1st $185, tech said it was just a dirty filter. I order a new filter and replaced it. Hot tub still didn't' work. Same issue. Had tech out a 2nd time, in less than 15 minutes, he disconnected the ozone. Another $185 paid. Hot tub is still not working properly. Tried to speak to the owner - JJ. Called and left several messages. Never heard back from him. Called again today, he actually happened to be in the office. Wasn't willing to give me any break on pricing. Even though they had been out 2x's and my hot tub still doesn't work. He also likes to talk over his customers. Would never use this company again. Oh and by the way... Their trip charge of $185 is double what their competitors charge. That is probably why they have openings in their schedule when the competition is booking 2 weeks out.

Very helpful staff. Nice showroom with a few models on display. We are still thinking about…read morereplacing versus repairing our older hot tub. If we decide to replace, we will definitely buy from here . Besides, we love to support a local small business.

I've been in the Pool service industry for nearly 25 years so when one of my best customers bought…read morea new house and wanted a finite pool they asked me to find them a contractor. I interviewed several companies and ended up giving the job to Anderson. The job ended up being just over $110k and I was told by Bob I would be getting a referral bonus from him. During the process I was on the site several times a week and even helped them on several occasions and over 2 years later I've yet to see any $$ and all I hear is crickets when i try to reach them. The job drug on for far too long and their guys set the mosaic design on the bottom crooked which was very noticeable. Yes there was some tension between the owners and bob but rightfully so. I did my part plus some but have been brushed off ever since. Sure it's a family business but maybe not the family you want to do business with.

Anderson Brothers pools has been opening and closing our pool for several years. I just want to…read moregive Jimmy and his crew a huge shout out. They are always on time and do a fantastic job. Thank you for always answering my questions and for being so accommodating with my schedule. When they open our pool, it's the happiest day of spring!

We called this business after receiving a few referrals to help with our basement plumbing ! When…read morewe initially called he answered right away and came out the follow day. After assessing the issue he agreed he would help us with our plumbing issue but he didn't want to do it himself for liability issues. Okay, no problem.... He spent about 4-5 hours helping my bf with our basement toilet because that's where the root of the problem was at. We had to physically remove our toilet .... After a long day he told us that he would come back to finish the project since they hadnt finished. We paid him IN CASH and told him we'd give him a call in a few days to schedule a time. A few days went by and both myself and my bf have called and left messages with no response. I can understand if the project was too much or if he obviously didn't feel comfortable doing it (I.e liability issues) but to promise someone you'll come back and then blatantly ignore our calls is so unprofessional! He could've recommended someone else or something! I just don't understand the unprofessionalism.

They just fixed one bathtub,3 sinks and one toilet all in one afternoon.They are the…read morebest.Everything now is perfect.They are the nicest and best plumbers in the world.They came all the way from Pinckney to Howell and finished everything they started even though they had 3 other jobs to do scheduled for later that day.They always got everything done.5 Stars for the best and top service we have ever had.Thanks it is nice to have all 3 sinks the extra downstairs toilet and the bathtub working flawlessly again.Many Thanks Again.

We have had multiple services done by Perry Plumbing from replacing valves on spigots to replacing…read morea hot water heater. Service has always been professional and very reasonably priced.

I had to have a washer taken from the ground floor to the basement where the dryer was in a home I…read morejust bought after moving here from CA. Had several bids on the job that went all the way up to 2800.00. Perry had a gentleman come and bid the job and the bid to move the washer physically to the basement and change the plumbing for the washer to be in the basement was 350.00. Scheduled the job with the lady in the office and the 2 plumbers were right on time. They called first as I had let them know I have a German Shepherd that is not happy with unknown people. The job was done quickly for the amount they quoted, plus they saw to it that a large pipe that was sticking out in my basement was shortened to allow better passage in the basement. I was very happy with the job and am about to call them for another job.

We had our small 1960s bathroom renovated by APS Residential recently. We are thrilled with how it…read moreturned out. We are also thrilled with the process and time to complete. It took about 2 weeks from demolition to final product. APS was one of 3 bids we obtained. Not only did we like them best they were the lowest. The estimator came after we decided to go with APS. Talk about thorough. We were very impressed. Then when Sean showed up and began working we never made the right choice! He was on time every day and kept us apprised of his progress every day. He was friendly and professional. A very hard worker. The quality of his work is amazing. We will definitely use APS residential for any future renovation projects!

APS Residential Services did an outstanding job prepping our basement for waterproofing and…read moreclearing out unwanted items. Shawn, Kyle, Shannon, Roy and Dan were professional, efficient, and hardworking. Everything was done thoroughly and with care. I highly recommend!