Today we worked with manager Musa and he was extremely informative and professional…read more He took his time and provided a lot of options and guided us. We are extremely thankful for such a though visit and appreciate his expertise.

If I could rate this store ZERO stars, I would. And, if it wasn't such a hassle, I would give up…read moreAT&T solely because of this store and its obnoxious staff. especially Austin! I bought the latest iPhone and was told my trade in was $350. When I came back to go through with the trade in, I was given a sales pitch for internet. I told the rep I wasn't interested. He Got very rude and said we are done n took my phone. I told him I wanted a receipt. he threw a paper at me that said $37.50. I told him I wanted my phone back I was told it was $350. That's when Austin (the guy that was all too happy to sell me the $1200 phone) comes out and says I'm being antagonistic! He told me I couldn't have my phone back because I had signed the trade in agreement. I hadn't signed ANYTHING! He asked his rep if that was true . After he was forced to admit, I hadn't signed ANYTHING, he gave it to me and said leave. The most disgusting customer service I have ever received. i truly hope I can save someone the same rude and shady treatment. Don't Use This Store

The folks here are super friendly and helpful. Walked in and helped immediately. Received answers…read moreand left. They had the phone in stock we needed and offered the best upgrade special!

I ordered a phone online and had a delivery issue. Angel fix my issue. He had the phone I wanted in…read morestock. Great customer service!!

I do not plan to use this store again. The first time 3 weeks ago when trading in 3 phones for 17's…read moreand going over the prices, a salesperson told me "it's only money". I was spending a lot! I did not appreciate that. Then today, a salesperson was less than pleasant about me wanting to up my plan for travel to Europe. He suggested that we pay $100 per each of 5 phones for a month ($500). When I told him that when I purchased the phones, I was told I could just increase the plan and then decrease it when I came back, he told me I could do that (which costs a lot less); however, I might lose the promotional credit on my phone. There are 2 exceptions at this store from those I have dealt with: Brian and Johnathan. If you must go, see them. They were very polite and professional each time I saw them. Otherwise, I do not plan to go back to this store.

Daniel was knowledgeable, professional, and proactive! Got…read moregood service and follow-up.

Place is GREAT! I bought by iPhone 7 from here, ZERO issues and ended servicing more of our other…read morephones (batteries, accessories, etc...). I just brought in a clean Galaxy Note 5 phone from another carrier and they helped me unlock it and get it up and running on AT&T. I HIGHLY recommend this place. Top notch service from a top notch place!

Wow I thought I needed a new iPhone but they fixed my phone in 15 minutes. Really happy I stopped…read morein before going to AT&T. Will be back.

I just want to thank Jasmine a store associate for taking the time to help me today. I came in on a…read morewhim today just asking for help and she made the entire process so easy. I will be coming back again thanks to her. Thank you for making me feel so welcomed.

I came into this T-Mobile location as a new customer switching from AT&T, ready to start service…read more Ryan initially helped me while discussing the higher-priced plan. However, once I told him I preferred a lower-priced plan, his attitude changed and he told me I could just "do all that online." As a new customer, I walked into the store because I wanted in-person assistance. Being dismissed simply because I chose a more affordable plan is disappointing and unprofessional. Every customer should be treated with respect, regardless of the plan they select. This experience cost T-Mobile a new client. I will not be switching.

What do you say about a business that doesn't list their hours-not on the website or door? There…read moreis a QR code on the door if you want to travel to the store to see the hours. Really? Did not return my voice mail inquiring about the hours.

We have been coming here for a decade and recently I needed to upgrade my parents phones, which…read morealways has complications. Shane was amazing each time (even better than Dave - sorry Dave haha love ya too!). He was so patient, kind, knowledgeable, understanding, helpful - just all around excellent customer service. We will absolutely choose to come back here to work with Shane, and Dave too. They always are very helpful and go above and beyond. Thanks again for a great experience.

I came in to purchase a Iris Medical Alert Device for my aunt. Mariano assisted with the purchase…read moreand setting up the monthly service. He was knowledgeable, caring and explained everything in great detail. The service provided exceeded our expectations. Promote him now!

WOW - BE WARNED - I open an account with Consumer Cellular (in spite of how stupidly offensive I…read morefound Ted Danson [who are otherwise like], and the advertising campaign they continue to run), but that aside, I did not have any real trouble with their service other than they raise the price from what I believed I was originally quoted, and when I went to change that, and ultimately decided to switch to Pure Talk (that I HIGHLY RECOMMEND) - and the thing that really annoyed and offended me and is the reason I am writing this scathing review, which I intend to post any and every place I can do to warn other consumers that even though I terminated my service on the 23rd of the month that a month later on the 23rd which was my date automatically withdrew my payment? They withdrew it again. I called back on that issue and they attempted to explain that they don't prorate things. And that they start the billing cycle and something or other and I called back again and said this makes no sense you would my money on the 23rd I canceled that day and then a month later, you withdrew it again and tried to tell me that I don't even know what their excuse was. And I said to them, really, I canceled over a month ago. You have went ahead and build me again and you're telling me that is that your policy and I even shared with them the if they were not going to satisfy me by funding the entire month of non-service to I got on top of the other week or so.I suppose that I was going to post this every place and I'm glad that you're reading this and I hope the jury will share this with other people. It's corporations like this taking advantage of us and I cannot express how happy I am that I switched to pure talk american owned making sense , better prices , even look at their spokes person Mike Rowe, spend your money with the company that actually values You!

Good service and very fast. My screen looks so much better, and so does my back camera. Wonderful…read morework, and I would come again. Definitely would recommend to others

iPhone 7 battery replacement: Jeff was super friendly and quickly assisted me with replacing my…read morebattery. He took extra great care of me and I was out the door in less than 20 minutes! Recommended!!