I had a great experience. Danny and Frank took care of me perfectly from the moment I walked in the…read moreshop. I have a thirty three year old classic Porsche that needed to have speakers replaced, new amp, etc. I wanted it done preserving the stock look of the car. At the cars age it is not always easy to work on. Danny planned out what we would do and Frank did the installation work. Two days later i have my car back and the sound is great. My car is a cabriolet and sometimes with the top down at speed the music sound experience was not that great now it is perfect thanks to Danny and Frank Jim D

Horrific experience. This shop has such a high opinion of itself that I was actually refused…read moreservice after asking a question. Upon sale I was not given a receipt and asked if the item is returnable, to which, the salesperson said "I have been helping people for 35 years and have never heard that" and told me to leave. Highly distasteful and the technician in the back kept glancing over towards the conversation. This is audio equipment, for crying out loud. I asked to speak with this clerk's manager and his response was that he is the manager. With anger in his voice, he kept telling me that I do not know how to splice cables and that his "engineers" should do the job. This place should find a new manager or go out of business. He was on the phone with a complaining customer while I waited for several minutes to be refused service. Will update when I find out this bitter person's name.

I was helped by a worker named Alfredo, he provided awesome customer service and got what I wanted…read moredone smooth and timely manner! I would recommend that you come here for any phone related issues and I'll be coming back whenever I need help too!

I go out of my way (from several towns over) to use Alfredo at Glen Cove. He is always totally…read moreaccurate in his diagnoses, forthright in his suggestions, and his prices are fair. I highly recommend his service and product offerings.

On Thurs, Mar 3, I had occasion to visit the Verizon store in Glen Cove. My phone had been updated…read moreand I needed assistance in dealing with the changes. Mike provided me with excellent service without rushing me. Ali was also there to help. I wound up getting a Verizon Visa card on which to pay my Verizon bills while saving money. Mike also assisted me in setting up the new account. I am very pleased with the serviced they provided. Leslie

just now New Bought…read morecords and charging cube. Went back the next day to return them because I felt $130 was a rip off. They were unopened and I was refused a refund. They said that they only offer exchanges which they neglected to inform me when I purchased them. My friend also had a bad experience and ended up with a $900 bill. It's clear why the store is always empty

I generally limit my reviews to positive experiences only hoping to bolster the reputation of a…read morebusiness. Unfortunately, I am so disappointed in the service I have received from this particular AT&T store on School Street in Glen Cove, and want to prevent others from making the same mistake I have. I bought my iPhone 16 pro max from them less than a year ago. Despite having gone to other AT&T stores with which I was very happy, I deliberately frequented this AT&T location because my husband and I have received good service from them in the past. They have been helpful and friendly and seemingly honest. When I bought my phone, I paid for the additional phone screensaver warranty - free replacement for the life of the phone. I've returned several times in the past few weeks only to be told, they didn't have the screen savers in stock. So today when I arrived and saw they had a few, I was thrilled. The salesgirl there informed me that I could only receive this free replacement from the girl who had sold me my phone a year ago. I was told that this other salesperson was the only one authorized to fulfill my warranty. I've never before heard anything so crazy! She wanted to charge me $50 for something I've already paid for. My advice- shop elsewhere ! Maybe avoid AT&T altogether.

From the owner: AT&T, serving over 81 million wireless customersread more