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    Touchdown Plumbing & Drains

    4.8 (174 reviews)
    Open • Open 24 hours

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    Moen Flo

    I had this team install an automatic leak detector in March 2025, and while the system is in, the experience was disappointing. The final invoice came out ~$1895, which was $700 over the original estimate. While I understand the plumber had to cut out and replace some existing parts to make the system work, that's a significant jump in price to not be warned about beforehand. Additionally, the cleanup was a bit lacking as I had to pick up some trash left on my lawn afterward. The work itself seems okay, but the lack of communication regarding the price increase is a dealbreaker. Had I known the final cost would be 35% higher than quoted, I would have gone with another company. I would advise to consider other companies before choosing this one. My home insurance company forced me to hire a licenced plumber, otherwise I would've done this myself as its a simple job if you do some research before hand.

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    9 years ago

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    Richard C.

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    8 years ago

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    Richard C.

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    9 years ago

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    Richard C.

    Thank you so much for your great review ! We’re always here for you !

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    9 years ago

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    Richard C.

    Thank you for your review !

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    8 years ago

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    9 years ago

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    Richard C.

    Thank you for your review ! We strive to keep our customers happy!

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    9 years ago

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    Richard C.

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    9 years ago

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    Richard C.

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    10 years ago

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    Richard C.

    Thank you for your positive review.

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    9 years ago

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    Richard C.

    Thank you Sara for your awesome review ! Take care

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    9 years ago

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    Richard C.

    Thank you so much for your review !

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    9 years ago

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    Richard C.

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    7 years ago

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    10 years ago

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    Richard C.

    Hi Melissa, thank you for your positive review. We appreciate it!

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    Page 5 of 5

    Ask the Community - Touchdown Plumbing & Drains

    Do. You know Rocky Caslon Handyman? He recommended you to us upon asking if you have expertise in…

    Yes, and yes we have experience with leaks. Please call or text Rich at 619-402-3002 to schedule an… 

    View All 2 Questions

    Review Highlights - Touchdown Plumbing & Drains

    “His son (also named Rich) came out and was professional, quick and fixed the offending pipe in our kitchen.”

    Mentioned in 76 reviews

    Read more highlights

    Quick Water Heater & Filtration Company - The Team

    Quick Water Heater & Filtration Company

    (785 reviews)

    Sammy and Ben were great! Ben handled the logistics and was on point the entire time. They were…read moresuper quick and were able to get to my place within the hour to replace my water heater. Sammy the tech was quick and efficient. In and out in about an hour and did a great job on the install. This is the second time I have used Quick and will continue using them.

    We've used Quick Water Heater & Filtration Company twice now and have been very happy both times…read more Our first install was back in 2019 with Gregg and Jacob, and everything went smoothly. This time around, our Rheem water heater failed before reaching even 7 years, despite having a 12‑year warranty. Even though Quick is closed on weekends, Brandon texted me and set us up first thing Monday morning. Ben (sales) was extremely helpful, walked me through all the options, and made a genuine effort to get Rheem to honor the warranty. Unfortunately, Rheem couldn't provide a replacement and instead offered fair market compensation (still TBD). Not thrilled with Rheem, but Ben handled the situation professionally and kept me informed throughout. We ultimately went with a Bradford White, and Sammy installed it the same day. His work was excellent--professional, efficient, and spotless cleanup. The Bradford White + installation was very reasonable and very surprisingly comparable to my prior installation. Very impressed with Quick's responsiveness, professionalism, and ability to turn everything around in a single day. Highly recommend them.

    Rapid Water Heater - Rapid Water Heater hot Water Heater Installation

    Rapid Water Heater

    (159 reviews)

    I did quite a bit of research online before choosing Rapid Water Heater, and I was impressed by the…read morepromises Miguel, the owner, made on the website about customer service and quality. I decided to reach out for a quote through Yelp, and Miguel responded incredibly fast, even though it was late at night during a holiday weekend. I wasn't in desperate need of an immediate replacement, so I definitely didn't expect him to keep responding that late, but he still took the time to answer my questions and make sure I got on the schedule. When the technician arrived, he got right to work and was extremely friendly. We actually ended up talking quite a bit while he worked. For the amount of work I had done, the price was really good and definitely cheaper than I expected. They also offer a military discount, which I really appreciated. Overall, I'm very happy with the quality of the work, the price, and how quickly everything was completed, especially considering they were working during a heat wave. Miguel and his team delivered on what their website promised, and I'd definitely recommend Rapid Water Heater to anyone looking for a water heater replacement.

    Our tankless water heater stopped working late yesterday. I called Miguel based on his company name…read moreand stellar ratings. He answered himself, even though it was after hours (6:15pm) Said he could have a tech out 9am today. As promised, an experienced and thoughtful plumber arrived on time, and diagnosed our system after looking thru all the digital alerts. He said it just needed a thorough flushing and cleaning. We were thrilled that within one hour we had hot water in all our spigots again. If you want someone who is professional, knowledgeable, and capable of immediately solving your water heater problems, please don't waste your time at any of the other common and more prevalent names out there. Miguel is the only guy you wanna call, I promise you.

    CML Plumbing

    CML Plumbing

    (97 reviews)

    Bostonia

    I feel compelled to share my experience so others don't end up in the same position. I reached out…read moreto this company for help locating a hidden leak, explaining everything in detail and even providing a video to help them understand the issue. When the technician arrived, he took a quick look, flashed a light around, and glanced under the crawl space--but never actually went in to investigate. After a few minutes, he told me he couldn't find anything and suggested a costly camera inspection. At that point, I asked him a question about our dishwasher, and he ran a wire through it, pushing out a bit of food buildup. It was a small fix, and I was grateful for the help. Then came the shock--he told me I owed him $200. I was stunned. For what amounted to a flashlight glance and a quick poke at the dishwasher, it felt incredibly excessive. I was home alone and felt pressured to pay, but I walked away from that interaction feeling completely taken advantage of. Thankfully, we contacted a second plumber who actually took the time to go into the crawl space, snake the main line, and diagnose the real issue--without charging a dime for the inspection. He gave us a fair quote, fixed the problem properly, and even installed a two-way sewer cleanout. That's the kind of service that earns long-term trust. I don't normally write reviews like this, but I want others to know: do your homework. There are honest, hardworking professionals out there. Sadly, this company wasn't one of them. Reach out to Andy at Flow Right.

    Chris cane the same day we called. He assessed the issue and gave us great news. we only needed a…read morequick repair. We did NOT have a leak as we suspected. He didn't charge us anything!

    CM Jetting Services & Camera Inspections

    CM Jetting Services & Camera Inspections

    (81 reviews)

    I spoke with Carlos over the phone to inquire about the branch pipelines and sewer of our house. He…read moregave me advice on what to do to save me money from repairs and for maintenance. I'm impressed w his unselfish knowledge-sharing and guidance. I believe he's an honest guy and care about his clients! I'll be sure to refer him w friends.

    I hired CM Jetting Services & Camera Inspections after talking to Carlos and telling me their…read morepricing was "extremely competitive." I had a feeling the quote was on the higher side, but I trusted that statement and moved forward. Shortly after, I started getting callbacks from other companies like Drain Mob and All American Plumbing and their quotes came in 30-40% lower for the same scope of work. That was frustrating. To be fair, Carlos seems knowledgeable and I don't have any complaints about the quality of the work itself which he deserves 5 stars. However, I do feel misled on the pricing (subtract 1 star) When I brought this up to him, instead of having a professional conversation and addressing the difference by offering to match their prices, he became defensive, raised his voice, and even called me "cheap." That response felt unprofessional and unnecessary (subtracted 2 more stars) Being told your rates are competitive when they're significantly above market and then being treated that way when you question it just doesn't sit right with me. If you're considering this company, I'd strongly recommend getting multiple quotes first so you can make a more informed decision.

    Touchdown Plumbing & Drains - plumbing - Updated September 2026

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