Total gimmick. They advertise a cheaper price if you use the TFT credit card but after you apy they say you can't use it on the current purchas totally contradicting their advertisement. Will never use them again. DON'T get fooled. I could have gotten better pricing for a better tire at Costco. read more

Town Fair Tire - Tires Near Me - Manchester, Connecticut

My friend had some gashes in her side wall! We worried she wouldn't make it back to MASS & called (what felt like) every tire place in town (and in the news towns over). 2:00 on a Saturday... we are panicked (she had to go that night and had a LONG drive) & this Town Fair picked right up! They confirmed they had the tire in stock.. We arrived 45 mins later. 45 mins after that we were back on the road and the whole schebang was less than $200. Thank you!! read more

Town Fair Tire - 4 gashes if you look close - Tires Near Me - Manchester, Connecticut

really? no review? used them many times, not the best, not the worst. I like their price match, I don't however like being told it's going to be an hour and that turns into three! Also, no free WiFi? Round we go read more

I came out to my car on Sat and noticed that I had a nail in my tire so I called TFT when they opened at 8 AM. They said that there were three cars in front of me so they could get me in for a patch at 9:30 AM. I asked how long it would take and they said 15/20 minutes - and I was clear that I had to leave by 10 AM to pick up my daughter and they said that was fine. I arrived at 9:25 AM to check in and was told that now, there was a 45 minute wait just to get my car into the bay, plus another 45 minutes to repair the tire. So, we went from "You'll be out by 10 AM? to this process taking an hour and a half. I spoke with a manager named Caleb who said he didn't know what happened and I showed him my call log on the phone to show that I had called in at 8 AM, re-arranged my morning and drove to this location based on the information I was given and he seemed not to care in the least. I completely understand if that is how long the process takes, but don't quote me one time and when I show up tell me something completely different. Just did not feel like they were being honest so I cannot recommend this location. read more

Initially called and spoke with Neil, ordered tires and made an appointment to have the work done a week from the following Saturday at 11:00 a.m. When the day came, I drove from Mansfield to Manchester with my wife following in her car so we could run a few errands while the tires were being put on. Dropping off the keys, I asked the clerk (not Neil) when the car would be ready. He told me 4:00 pm. I argued that I had an 11:00 appointment and that it was only about a hour's worth of work. I finally got him to agree to 1:30 P.M. We called the store about 1:15 and were told by a female operator that the work was in progress. However, when we got there at 1:30, the clerk informed me that no work had ever been done because the tires Neil ordered had never come in. Amazing. There was no apology, just "I don't know who you dealt with." When I told him I dealt with Neil, he just shrugged his shoulders and asked if I wanted to reschedule. Right. I told him no way ever and left. Btw, got a call the following Tuesday (from a third guy, not Neil or the clerk) that my tires were ready and I could drop my car off any time. I've had some bad experiences with auto service centers in my time but this one takes the cake. These guys represent the trifecta of bad business : poor communication, attitude and service. I'll be taking my business elsewhere from now on and will pass my story on to anyone interested. read more

Karina was overly amazing and so helpful. Such quick and amazing service!! Will definitely be coming back for any other services needed!

At 67 Newtown Road, Danbury CT This place is a safety hazard! Negligent and careless mistakes that could cost you your life! Safe tires are their business and they fail!. First strike: Repeatedly failed to find a nail in my tire after three trips there and sent me away with an unsafe tire Add insult to injury a ridiculous wait time. Competitor found the nail in ten minutes Second strike: Mounted new tire with old damaged value stem causing tire to go flat over night. Again competitor found the mistake and fixed it. Careless inexcusable mistakes. This stuff is basic. Don't put your life in these incompetent goons hands!! read more

What a joke!!!!! 80% of there so called alignment are a lie!! They drive on the fea rack,put heads on 5he wheels and pretend they are doing something. Half hour later back it out and say your all set!.. Ok..now just take a quick peah under car at tie rod adjustment for toe setting....yep just what I figured....not a scratch on the jam nut or rod....I did fea for years at a dealership and these clowns are only fooling the public.. Ever note year steering wheel is crooked when you leave??!! read more

Karina was outstanding and kind she help me understand the quality and value in which tire I should pick.. i'm very satisfied. I will highly recommend this store to go to. read more

Made an appointment a week ago and showed up on time at the 328 Middle Tpke W, Manchester, CT 06040 for replacing all 4 tires and an alignment. Well, I was told that it usually takes about an hour, but will be a bit longer due to having a few walk-ins ahead of me! WTH? What's the whole point of an appointment if you take in customers as they walk in. I went with it and even pre-paid for it. Came back in two hours, but the car was still in the parking lot. So, requested a refund and left. Definitely NOT going back and will NOT take any of my family vehicles there.. Called around and was fortunate enough to get an appointment at another provider for the same tires and can tell you that it took about 2 hours total from driving into the location to getting tires replaced, balanced, alignment completed to paying and leaving a happy customer. This is how it's done. Appointments take priority over walk-ins! Respect customers time. read more

So I made an appointment to have 4 tires and a front-end alignment on my Ford F150. Arrived to have the work done, and they said I needed to come back they didn't have my tires. I went back Saturday 9/10/22 to have the work done. They had my truck for 5 hours. They called said truck was ready. Arrived to pick up my truck and the tech said they couldn't do my alignment because the truck didn't fit on the alignment machine. They said I had to have the alignment done somewhere else. Complete lie I had a front-end alignment there on December 10th 2021. They just didn't want to do the alignment what a bunch of morons. So I took my truck and drove off as the low tire pressure light came on. The idiots put 36lbs in the front and rear. Heavy duty truck calls for 55lbs in front and 60lbs in rear. Don't go here stay away I've been going here for 30 years. I will never go back, but I will return to show these morons the paid receipt for the front-end alignment in December. I guess it's very hard to find good workers these days, what a disgrace to the industry. read more

Damien made my appointment easy and simple with less wait time

I got a flat yesterday and called this morning to see if they could fit me in to do a replacement. The customer service representative not only fit me in but managed to get the tire I needed ordered and delivered in time to get it installed. These guys are lifesavers and helped put my mind at ease ahead of a weekend road trip so I had zero worries about my tire being ripped open while driving. Thank you! read more

We came in here thinking we needed to replace a tire based on a significant nick, but they told us that the issue was just cosmetic and not to worry. I really appreciated that they didn't advise replacing the tire if there really was no reason to yet. read more

Antwane provided exceptional service. He was friendly, courteous, and a true professional. He made my experience in a tire shop feel like a ride in a limousine. He is clearly very proficient in processing customers as they walk through the door and his expertise in attending to my SUV made me feel confident that I went to the right place to change my tires and align my vehicle. In my opinion Antwane is the company's brand. Great experience and highly recommended. ~Michelle Kirby read more

Went in for a leaking tire and TPMS sensor replacement. When I went to pick up, the leak was still happening. They went back to work on it immediately and dug deeper until they found and fixed the problem. Very happy with their commitment to getting it done right. Also very helpful that they have a monitor showing the working bays. You can tell how far they are getting on your car. read more

Brought my car in for a flat tire, but the tech showed me that the inside tire was ripped. So two new tires are needed. They showed me the tire options for my car at which Point I had some questions on tire speed rating that the tech couldn't answer of the top of his head. Had to look it up my self. So we finish up the transaction and he tells me it'll be two hours, they seem slammed so no big deal. They take my number and tell me I'll get a text once it's ready, which is awesome because I can go home and not waste my time waiting. Two and half hours later I get a text, 20 minutes later I show up and the car isn't ready. They tell me that it's a quirk in the system and it sends the text after the tires are mounted but before the alignment is finished. Wtf, why wasn't I told of this before instead of wasting my time coming back just to wait some more. I hate waiting so I'll knock down 2 stars for that and 1 star for the overall dryness of the customer service (I.e. You walk in and you do not get any acknowledgement and once it's your turn to talk to them still no acknowledgment). read more

I own a BMW with 19" run flat for high profile. I developed a flat and was able to get to a town fair tire center in Southington. I did not expect them to have this specific tire in stock at the store because it's not your regular stocked tire. I came in at 10 AM. They rushed the tire to get it delivered and I was out by 3PM. The staff was extremely helpful and did everything to get me in and out with little hassle Overall a very positive experience and a great price almost $200 less than BMW's price. I have been going to TFT for 15 years and only one incident which they corrected. read more

I bought 4 new tires and got a 4 wheel align. but they could not do the front end because the bolts were rusted. As if this is something they never see. Then told me they did the rear end and I should have my mech. loosen the nuts on the front end and bring it back. So I just went to the Ford dealer and had them do a 4 wheel align. and they did it no problem. The rear end which town fair said they did was totally out of align. So I called the store MG. and he refunded me my cost at the Ford dealer. I thank the mg. for doing this but the ability of the mech. is marginal. I got a good price on the tires but would be better off having the mounting done somewhere else. read more

If you are a women, they think you are stupid. They will charge you & not do shit to Your car & then let you leave with your money gone. Jokes on you not everyone is as stupid as you people. Goodbye read more

I needed new tires and I went to this town fair! Let me say how awesome the service mustafa gave me! He was polite and courteous and made me want to go back for future tire needs! I will recommend this place to anyone I know! read more

The person at the cash register inputting my information was basically illiterate! He had to type with one finger and sound out each character as he pressed the keys! On top of it, the people in the back just threw my spare back into my trunk, and didn't put it back in the slot! Overpriced tires. Since then I have gone to tire rack in Windsor ct, much cheaper cost for tires, larger selection. It's very scary to see someone working here who has to type with one finger and say each letter as he types to spell out every single word working on ur vehicle worth several thousand dollars. read more

I came here as a walk-in at the end of the day needing a replacement tire for a flat that could not be repaired. Rather than just selling me the one tire I had come in for, they took the time to look at all my tires and noticed that at least one was at 3/32 and really needed to be replaced. They did not pressure me in any way to get very pricey tires or extra services. They even managed to fit me in that same day. I was very happy with my experience here. read more

Wow. It felt like I waited forever to get service. Not because it took more than 15 minutes but because no one acknowledges your presence when you arrive and they will let others who came in to pick up their car pay before they will look at you. But that's not what this review is about. I asked how long it would take to finish my car and decided to leave it and pick it up after they closed so I could make the most of my day. I asked them to lock my key in my car and I'd pick it up later. They sure locked my car... In their garage where I wouldn't be able to touch it until business hours tomorrow. I was supposed to leave the state tonight. Guess not!! read more

Helped out with a little issue in the tire of the car! Did so much more then I expected.

I can't say enough great things about them. Antoine, Will, and Jeff were all awesome! I had certain time constraints and they worked with me on them. I wasn't sure which tires, and they patiently explained the differences between them. Reasonably priced and they did a fantastic job. Highly recommend them! read more

They snapped the stud off of my tire and DIDN'T TELL ME. Not only that but they then claimed that it wasn't their fault because it "happens." Had to loudly tell them off in front of prospective customers for them to fix it. They overtorque lug nuts on and then snap them off ALL THE TIME. Nevermind that their tires are NOT the best value and the reps constantly lie to you read more

Stay as far away from this place as possible unless you want them to hack your car up to pieces. These people could care less if they damage your car or not. They will damage things and tell you that's how it was or it wasn't their fault or try to lie or cover it up or make up some excuse for why something is supposed to be some broken way that your car is after they took it in. Than if you complain they tell you they are "just trying to help"! Help by what? Damaging my car. No thanks for that kind of help. Avoid town fair tire all together. Go to BJ or somewhere more reputable. This circus has been in business for so many years by ripping people off who don't know any better. A new sucker is born everyday which keeps them in business. read more

I have been giving this location my business for ten years. Between my personal vehicles and company vehicles this location has received over 8,000.00 form me. I didn't mind too much that they were 15% higher than other shops with their little add ons. Today was the last straw. I am in the middle of a jeep CJ7 restoration and found a nice rim I'd like to see on the jeep before I decide to buy four more. Spare makes five... Since i bought the tire on line (saving 65.00 each tire) They refused to mount the tire. They should be happy that iwas willing to pay the 35 bucks to mount the tire...... Never again! read more

Went in to have them fix a flat tire- they were very up front with pricing and what would need to be done. Took about 45 minutes from walking in to rolling out of the parking lot. Everyone was very polite and I would definitely go again. read more

After hitting a curb on the way into Manchester Superior Court (to do my civic duty) - I had to make a trip to Town Fair Tire during the lunch recess for a new tire. Neil not only provided great customer service, but drove me back to the courthouse and picked me up at the end of the day. If all businesses ran that way, there would be many more satisfied customers - great job! read more

Staff were friendly when I called and came in to get my snow tires swapped. I was told car would take about an hour and a half. Ended up taking over 3.5 hours instead. Better communication would have been nice. Staff were annoyed I was checking on my car after 2.5hrs. Will not be back read more

Not a fan of the way this place conducts business. Called on a Monday to set an appointment for a Friday to have one tire ordered and replaced. When I got there it took the manager 30 minutes to figure out what the person over the phone had arranged for me only to tell me he didn't have the tire I ordered. The way the techs operate customers vehicles is with a lack of respect to say the least. I told them clearly the car had very low clearance and to use ramps and blocks to get the car on the lift with no issues so what do they do.. just send my car right into the lift Evel Knievel style with no regard and got it stuck which did damage to the plastics under the car. Aside from all of this the alignment tech did exactly what I asked and did his job correctly. read more

I was called in by the store manager, Jeff. We discussed my experience with sexual harassment. He was very helpful and apologetic. He handled the situation quickly and the employee involved was reprimanded. Although this was an unfortunate incident I was happy to see how serious they take this type of behavior. I will definitely come back. read more

While expecting some variation in "what's promised& what's delivered," I am not happy at waiting over 1-1/2 hours when told it will be about 45 minutes. Strong attempt to upsell unneeded alignment services...c'mon I said "no, thanks," twice. Had been happy with previous several years experiences but now seems to be a classic over-booking, under-serving trend. Too bad. Maybe try a Goodyear store next. read more

Great service, fair pricing, and quick work. My tire was replaced within a half hour, and the gentleman i worked with, Antwane, was extremely polite and helpful. Would definitely return in the future and recommend to others. read more

I ordered 4 new tires on Thursday and the scheduled the install for Saturday since they were not in stock. I called on Friday to see if they could schedule me sooner, since I figured the tires would be delivered on Friday and they did. Bob called me back once the truck arrived and got me in that same day. Did a nice job on balancing the tires also! read more

One star for YELP ratings. Anyway my name is A.sands and I am a ex mechanic and Town fair tire is great. You don't even have to be a customer for great service. Shop online add shipping and mounting go there with proof and they will beat the price. 4x now they did it. read more

This Town Fair Tire is NOT recommended. They'll break off your TPMS sensor, and not tell you about it. You'll drive in without any TPMS warning lights, and drive out with them on. When I returned, they took a two-minute look at my car, and told me that one of the sensors wasn't "reading," and there was nothing they could do. That's weird, because my car's sensors were just fine before the work was performed. So, I took the car to another place, where they actually dismounted the tire, only to find that the TPMS sensor wasn't broken or bad, but was completely missing! I called customer service, but after being promised a follow-up, no one ever returned my call. Nice! Do yourself a favor, and go some place else for tires. Never again will I spend money at this place, what a waste. read more

BB and the crew did a great job! Took my car in to fix a leak on an extremely busy day after thanksgiving and had it done quickly! 100% recommend read more