Brought my truck to get new tires as they gave me a good deal on the tires I wanted. I showed up to my scheduled appointment.I was told it would be 1hr- 1hr 30min wait. It ended up taking Almost 3hrs. I walked around the vehicle before going into pay. Walking up first thing I noticed was my mud flap was ripped out and not even a quarter of a inch away from the tire. Not only that, but the whole inner wheel well was bent with it. This was the case on both sides. I told the guy this isn't how I dropped of my truck, as I am Meticulous about my vehicles. I couldn't get anywhere with him and left after being there half the day I left . I called multiple times and got put on hold till the phone was hung up. I am very disappointed and don't trust them. Now I have too pay to have my truck fixed. BEWARE. Go to a reputable shop. read more

First to check in car on a Saturday at 8 AM for tire repair to remove nail. It is about 2:30 still sitting to be checked out. Figure it out.

I got a fantastic deal on my tires and they were super flexible and friendly. Jose & the guy at the front desk with a Pomeranian mix (we talked about dogs) was awesome.. can't remember his name. Excellent customer service. Will 100% go back read more

I would never recommend this place...I showed up to have four new tires put on. The price protection was honored but then I proceeded to sit there for FOUR hours only to find out they had totally forgotten my car was even there. After noticing people were coming and going I got up ask about my car only to find it was sitting outside the whole time!!! So much for customer service... They then threw my tires on in about 15 minutes..?! I'll now have to hope they were put on properly! Had to get out of there!!!!! Stay away!! read more

I can't say enough about this place. I went to get a tired patched up at a different company and they completely ruined my tire. I called Town Fair and Nino told me to bring it right in. He and Antonio immediately took my car in, fixed the tire in less than 30 minutes, and were beyond nice and helpful. I explained my concerns with the last company with Nino and he assured me he would help me out and not make the situation worse... and he did exactly that. I will never go to another business but Town Fair.. and I have tire issues a lot! read more

Purchased new tires here because of the price..but this is my second time here because tires keep losing pressure. I made an appointment to have my car seen and it's 50 minutes later and they haven't even looked at my car. I could understand if I was a walk in but like I said I made an appointment. Never buying tires here again read more

Bring a sleeping bag when you wait for service and tires It takes foreve! Also the free alignment never happens they will tell you to get ball joints fixed and bring back. Sure I can kill another day while they stand around joking with each other. Their moto is the "customer doesn't matter" it's all for their convenienc. read more

They are very nice and have helped me answer every question I had. Also very reasonable prices with service and tires.

I had a fine experience. First time there and a little concerned based on some of the negative reviews. Everything went fine. Finished 45 minutes after my appointment time. They did forget one valve stem cap but I have dozens. I would recommend. read more

Pulled in just as tech was walking out the back/garage door, having shut the last service bay door... I asked if they were closed, and he asked what I needed. I needed my wheels tightened at the 500mi mark after they installed them a couple weeks ago. He pleasantly said, "No problem, Ma'am. I can do that for you. It'll just take a minute, if that's ok." WOW! As he started another guy came out and kind of tried to stop him because the boss said they were closed... This great tech, DEREK, politely told him it'd just be a minute and proceeded to finish my bolt tightening. He could not have been more accommodating, friendly and polite. KUDOS TFT, Derek is a "keeper"! We come here for all our tire needs, and have never had a bad experience, recommendation or product. They have our full trust.Great set of guys! read more

Everyone was really nice and job was done quicker than expected. No complaints. I had gone to different locations and they were mediocre compared to this. You can also walk across the street to the mall to kill time, which helped a lot. read more

I made an appointment to have my winter wheels removed and my summer wheels put on my 370z. The shop was prepared for me when I arrived, they helped me take my wheels out of my car, and started work immediately. An hour later they called when it was done. They helped me put the winter wheels back in my car and made sure I knew where they'd put the wheel locks. They didn't charge me for anything, which is amazing. It's the best wheel changeover experience I've had in the 15 years I've lived in New England. read more

I am throwing my arms up in the air on this one and shaking my head.... I came in today with a flat tire, having purchased all four of my tires here a few years ago. The manager Tony took my flat and said it would be a couple hrs, that he would call me to tell me if it could be fixed or needed to be replaced. I returned after nearly 2 hrs, no call yet. He said the tire was shot, needed to be replaced. Ok. I accepted that. He was kind enough to offer me the same price as I paid two years ago when I came in with a flat. Ok, that was nice. 20 min went by, and I was advised that 3 guys tried to return my spare to its location with no luck (again, this happened last time). Finally I said forget it, throw it in the back and my husband will do it when I get home (like he did last time). I went out to my car and as soon as I opened be door, the stench of cigarette smoke hit me like a brick wall. I stormed back into the shop and let the manager have it for letting someone smoke in my car. Mind you, I am a clothing salesman and I have garments hanging in my car. Forget that MY car stinks, now my work does too! He said no one smoked IN my car, someone was smoking nearby it. Sorry, Not good enough! After spending nearly $200 today unexpectedly, now I have to go home and have my husband do a job that professionals are paid to do, while driving in 20 degree weather with the windows down trying to air out my car. This is not a satisfied customer. Next time I need tires I will go elsewhere where I hope they are more professional and can actually complete the job. read more

Their customer service is literally the worst. I've never had an employee ever speak to me the way I was spoken to at town fair tire. Expect a long wait. I was told 2 hours and to come back. I called first, they said come on in, we can take your car in now. I waited about 2 more hours just for a tire to be patched. Had I known it would be that long, I would have gone somewhere else. They broke my tire pressure monitoring system. I was told to drive my car 25 miles to reset it, I did that and some. The warning light never shut off. I'd give one star, but the only reason I'm not is because Nino, the only employee that has any customer service skills what so ever, took the time the next day to try to fix it, offered to order the part to try to fix it and do it for free of charge. After this, I'm never going back there again. It's not worth it. read more

Had 2 tires put on my dump truck, didnt work well so i ordered new ones. They were busy and didnt call when they came in. I called 2 weeks later and they were there waiting. Dropped it off the next week to have the tires swapped. While my truck was there there was a $1,600 part was stolen off my sander in the bed of the truck. I recieved no help from the store or corporate. Was told that they have crappy cameras and didnt have and help for me. My truck was only there for 6 hours. Picked it up during buisness hours. No excuse to not keep an eye on my vehicle while they are open and try to be helpful when an incident happens. Dont recommend going to a place where they wash their hands of responsibility so easily read more

The only reason i'm not giving this place 1 star is because the first out of 4 trips I had to make there was decent. I bought 4 new all-weather tires. My first experience was fine. Yes the wait was long but I got a good deal. Then I got a flat and had to go back to them. Even though I had the tires less than a month, they wouldn't cover them and made me buy a new tire. No big deal right? Well they didn't have the tire I needed so we worked out deal, they ordered the tire, gave me a replacement and was going to call me when it came in. I had to wait over 4 hours for them to change one tire. Then they NEVER called me regarding the new tire. It was around the holidays so several weeks went by before I called to see what was up and they told me that the place actually didn't have the tire (I watched the guy call and order it) and that I had to buy a new full priced one. They couldn't even call to tell me that?? Needless to say, I never went back and will never go back and will tell everyone I know to never go there. read more

Such a disappointment. Waited two hours for snow tires quoted at $450 that actually ran closer to $600. Then I was informed that we would need to spend 15/20 minutes messing with the car computer so that it recognized our new alignment - which was not done by he TFT guys based on the "stuff in the trunk.". When I informed the guy behind the counter that the trunk was totally clear, he spent five minutes insisting that they're accustomed to trunks full of golf clubs, bags, etc. but if we were willing to wait - "which again, is not necessary as you can do it in fifteen minutes, blah blah blah..." - we could recalibrate the computer. Obviously, we asked the job to be completed as paid for. And obviously it took longer than we were told it would. The largest gripe I have with this place is around the fact that NONE of my questions were answered, nothing was told to ME and no questions were asked OF me. I stood beside my husband and PAID FOR OUR TIRES while the guy behind the counter only spoke to him after spending much of the time we waited looking at me... I'm not a feminist nor am I particularly invested in making a point like this, but I have never NEVER felt so devalued by a man providing a service for me. What a bummer. thought we would save money here with their 'name brands and discount prices,' but I will NEVER return to be treated so poorly and receive such lazy, terrible service. Giving one star because we scheduled our appt online which meant waiting two hours vs. four hours. Theoretically. Because we've been here three hours and are still waiting...never, never, never again. read more

A flat on a rental car could have been the end of a great vacation, but Town Fair Tire helped get us out of there in a very short amount of time, for a very fair price. Imagine my dismay when I saw "Left Rear Tire Needs Air" blinking on the dashboard, and I step outside to see a FLAT. I looked up the closest tire place, and this was it. After reading a few reviews, I decided it was well worth it to trek there ASAP. I was helped promptly and courteously, and like I said, the entire process was quick and painless. Very professional. And less than $5 to fix a flat that could have potentially ruined an expensive trip. I can't say enough good things about this place and its people. Thank you, Town Fair Tire, for your great service and staff! read more

I'll give two stars just because the price was extremely low, $4.15. I had a flat, the guy said that I wouldn't need to replace it, just patch it and clean any corrosion on the rims. He said to come back for 4:00 pm, since that's when they close. So I shop around for a bit, come back at 4, it's not ready. Okay....I wait twenty more minutes, and my car is still unmoved. They finally bring it back, and the guy says, "it'll be 10-15 minutes". I go to a store for all of 5 minutes, and I come back, the doors to the store are locked, and my car keys are IN the door lock. Anybody who wanted to could have up and stolen it. If you're going to leave a car unattended and unlocked, at least put the keys on the floor in the front driver's seat. Also, the supposedly 'fixed' flat, is already going flat again. Total waste of two hours. read more

No one will answer the phone! Call center picks and can't accomplish anything. Can't even leave a message. read more

Terrible... bought 4 new tires 2 yes ago, 1 of them is flat. Took it back today for my FREE flat repair. tech told me I had an alignment problem and the inner edge of my tire was worn and i I quote "It was Illegal for him to touch it". I was so angry I left without an argument . but I'm so pissed off I felt compelled to write this... I will NEVER use this place again. While we're at it be careful of the free alignment they advertise that's included with your new tires. As that's only for the front alignment, which they then up sell you on a full alignment which is another $40 added to your costs.. read more

5 stars and FTR ribbon?! wow ok, so yet another setback with mr POS jetta (i didnt mean it brah) and this morning on the way to the most loathingist place in the world, work, i hear, thud thud thud thud thud, great, flat!, i got out and saw not the flat i anticipated, but a 3 inch wood screw wedged in my tire. yaaa! so in reverse i go and then from there i get myself a wrench and presto a leaking tire turned into a flat tire before you could say"goddam shit crap!!!!!" happy monday so anyway one can of fixaflat and one sure as worse phone call from my boss "where were you" in the snidest tone imaginable, im calling good ol TFT for a new set of probably costly tires. i had some excessive wear last set, i could even pass MA inspection *gasp* so i knew there were fare (fair?) priced. anyway, props goes to DENNIS, the man with the master plan. so i roll in and ask him for a set of 2 tires, what size he asks? well i dont know, i mean i know hed ask, but i was hoping for an opinion here, he said i didnt know and whats the dealio? i said flat, he said why not just patch it, the tread still good. i said, patchie ehhhhhhh, how much? 4.15, *gasp*, 4.15, do you 415? nope, 4 bucks and change! sweet!!!!!!!!!!!!!!!!!! let em state that again, sweet!!!!! keep in mind last week i paid out a grand for the flux capacitor in that wreck, thank god i didnt blow another 2 hundi on those tires. phew, now i can save up for that rim i wanted, yup just one rim, im badazz! read more

CLOWNS. I blew out my tire and needed to get a replacement. My car has a rare tire size which other tire shops seemed not to carry or be out of stock. Town Fair Tire's website indicated that their stores had them available, so I called this location to confirm. "Rob" indicated on day one that they tires weren't in stock, but that they had them in a warehouse location. He told me he would order them to be sent to the Framingham location and to count on them being in there the next day. Day two comes, I call and ask Rob if the tires were in. They were not. He indicated that he didn't know what was going on, but that he would follow up and work on getting the status of the tires. Day three comes along, and "Kenny" tells me that the tires did show up as being in their warehouse, but that the were not ordered and that he could put the order in to get the tires into the Framingham location. The entire time with this location, I got nothing but empty promises and no follow up calls from this store. If you can, I'd highly recommend doing business with the West Roxbury Town Fair Tire. I continued buying my tires with them and found them to be a LOT more pleasant, responsive and proactive. read more

I went in here last fall because I hit a curb accidentally near the KFC/Taco Bell on Rt. 30, but thats a whole other story for another review. I wasn't sure if it was just the tire that was damaged or the rim, but either way, I was losing tire pressure. I went here because I had heard good things about Town Fair Tire and I had never been in one before, so I figured it was as good a time as any to check them out. They found out the tire had a bubble in it and the rim was bent in one part. They offered to "pound out" the rim to fix it. I said okay and that I would wait to get a new tire because I couldn't afford one at that time, at least not for a couple weeks. It was done and I went to go find out how much I would owe for them fixing the rim for me, but the employee said "Don't worry, this one's on us." I was absolutely floored because in todays society, you don't free service very often. I eventually went to the TFT in Marlborough because it was closer to my house. I only went there for the tire because of my experience with the location in Natick. Goes to show that good service and occasionally doing something for free can generate business for you because I plan on going to them again the next time I need tires. read more

I hade a great experience working with Nick C. I had a nail in my tire. Called the natick Town fair got Nick C and he said to come in the next morning after 7:45 and he'll have the car in first. They did not charge me for the patch. It was great working with Nick. read more

Went in about a week ago, I had a issue or two. But Tony and George the asst. manager made it very easy. If you need anything I suggest you ask for them! read more

Town Fair Tire - Tires Near Me - Natick, Massachusetts

See all

Came early with out appointment dropped my car, had them do warranty work, no issues. Picked car back in the afternoon. Professional. Had a seating area to wait. Overall very happy! read more

Quick Review: Good service, awesome prices, even price-matched TireRack.com for some rims. 4 stars for ordering mix-up. Okay now the full story. I was in the market for some new rims and fell in love with a particular ENKEI model. I started by calling local shops to get some quotes and generally they were very expensive, Town Fair Tire was no exception. They wanted almost $1200 more than online stores like Tirerack.com but I still decided to call back and mention the online deal I found. They told me to stop by and maybe something could be worked out. After a little haggling with the front desk they were able to match the online price, less the tax of course and placed the order. I was told it would take 7-10 business days for the rims to come in and the tires would be in before. Well about 11 days later I called them up to learn the rims had come in but still no tires (not all that helpful really). A few days later the tires came in and I setup an appointment For the service side of things all was okay, though i did later find out one of the expensive chrome valve stems was not put on, still trying to hunt on e down online. So overall i'd recommend TFT if they offer a good price. Give them a shot and see what you can work out. I will test out their "Tire Changover Service" later this year when I have to mount the snow tires in order to survive New England winters! read more

Had a fantastic experience ! I called ahead of time to see if they would help me mount my used tire and rims and they were expensive rims ( 20" Nissan GTR black edition rims ) some other places I went would not help me because the rim was too expensive for them to take a risk of possibly damaging them. I had a fellow GTR owner refer me to this store and it took me 45 mins to drive there. They had me in and out of there within a hour. Very reasonable pricing! Other places quoted me almost double the price !! The mount came out flawless and all the rims were perfect. Will definitely recommend others to this location as they are confident in what they can do and have very reasonable pricing . Thank you !! read more

Town Fair Tire - Tires Near Me - Natick, Massachusetts

I have been going to Town Fair for over 10 years and was very satisfied until this year. My wife bought four tires. The front left tire was constantly needing air. So we brought it in to the Marlboro location where we brought the tires. They replaced the stem. Within a month we had the same issue. They replaced the stem. I asked if they checked the rim. I was told I was all set. So off we went and within a month we had the same problem again. So we brought the car back and spoke with the Manager who said they will replace the tire. I asked can you check the rim? So after a month we had the Same issue so periodically I have to put air in that same tire. I gave up and bought four tires at Sullivan Tire for my car and to this day I still put air in that tire periodically. Very frustrating. read more

I own a 2012 Ford cargo van E150, *these full side ford vans have notoriously problematic staring.. everyone from the manager at the booking counter to the installation specialist in the work bays exhausted every effort to make sure they got my van working safely., *this shop literally did multiple alignments and replaced all 4 tires on three different occasions to ease my performance concerns. This is the real deal! these guys know what they're doing, and they understand customer service (genuinely above and beyond) I'm very satisfied and humbled., this teams polite perseverance is second to non! Thank you Town Fair Tire Natick read more

If you have after market rims, do not take your vehicle to the Chicopee location. I called them asking if they had experience with after market rims, because I needed a tire repair and they said they had the experience. When I picked up my truck; I noticed gauges on my rim and was told to touch them up with touch up paint. What I didn't notice until later was the deeper gauges because the way they parked my truck. read more

It was New Years Eve, and all through the house...and not a creature was stirring, not even a FREAKIN service member @T.F.T.! :( Preface: ok, so I waited until a day when I MIGHT encounter some backed up line at the place (and it IS recently after our first big New England storm of the winter)...but I arrived EARLY! SO early (before actual opening time - ie: no sleeping in on a day-off for THIS chick) that I was still apparently a couple of customers back in line. Fact: I didn't actually pay and get my keys until 12:30pm!!! almost FIVE hours?! This is far too long to wait for a tire change and balance (it takes 45min max at the place I used to go, back home), ESPECIALLY when my car's ETC (estimated time of completion) was 10:30am! *big pout* Pro: for tire mount, balance, alignment it was 90$, and Nick, the guy at the front desk, WAS really nice about it and apologized for the wait. I'll probably return (despite the long-A wait) because the hours work well for me, the price works well for me, and Nick was a really friendly and helpful. If you have a spare DAY....I'd suggest this location. But if you're in a hurry (and don't want a half-A job because you're actin'-a-B), you might want to find another location for your rubber readjustment. read more

I wanted to come back and update my review on this TFT from 06/11. I ended up leaving the store at 10:45am that morning ( my appointment was for 10:00am) so took under the hr they had allotted me. Spoke with Tony the manager and was able to clarify my concerns and feel comfortable coming back for future needs for my vehicle. read more

I just wanted to give a good review to Bobby the Mechanic. He was very professional and honest with me when it came to changing my brakes and rotors. He actually brought me in and explained to me what I need next to be fixed on the car. The customer service and satisfaction was great. read more

This literally is the worst place, and I would never recommend it to anyone. While they advertise that they offer the cheapest tires you can buy (and that may or may not be true), the overwhelming amount of time that you wait and wait and wait for your car to be serviced initially and in future visits isn't worth the small amount that you may initially save. Appointments are useless, as you should be prepared to spend at least two hours (conservatively) and up to four hours (realistically) no matter what your problem is. With that being said, I question how much training employees receive, as most appear to be clueless and truly not care. My advice...find another place (you've been warned). read more

I'll try to keep it short as I know nothing about tires. Unfortunately, I had 2 flats. Fortunately, I remembered I had the lifetime warranty. The bad? I bought it more than 3 years ago. In a different state. Once receipts/warranties hit the 3 year mark, it gets funneled to their headquarters. The good? NINO was awesome in helping me sort out this mess. Although it took more than an hour, his patience and unwavering perseverance was able to help me get what I needed. Even though I was charged for a new tire until they could contact their headquarters to confirm my warranty, they were quick to give me a refund once they got the information. Thanks, NINO! read more

I went to Town Fair Tire in Littleton, Ma today to have my snow tires replaced with my general tires. They said it would take at most 90 minutes and I waited two hours and they tried to charge me for an alignment I never agreed to. Luckily, they took so long to do anything, so the alignment wasn't done in time for me to leave two hours later. There were very few customers while I was there, so I'm not sure why this basic service would take so long. read more

I love this place (and the danvers location). great prices and customer service. I brought a flat in today, and they cleaned the rim, slapped on some grease, and sent me on my way, no charge, and most importantly, NO "yeah, its bad, you need a new tire"! read more

My family owns three subarus. Tires on Subarus need frequent rotation and replacement in sets of 4. I have dealt with several high and mid market tire merchants in the Boston area because I have been driving here for over 35 years. I grew up in the automotive industry, my father owned an auto parts store, and I could turn drums and rotors before I could drive. (The technician who turns drums and rotors need to have knowledge, craft, and integrity; a badly turned rotor can cause vibration problems, bad tire wear, or even death if it breaks.) So I hope you believe I bring some knowledge and care to my selection of tires and tire merchants. TFT Framingham has always come through for me with great price and service. I have dealt with Sean and Nino. The bottom line is: the Framingham location is the real deal. I have brought Toyo, Sumitomo, and General tires from them. When I had one small problem they were great and solved it. When I need rotation or balancing it gets done reasonably quickly. I have never had a problem with this tire dealership, but if one arose I would try to be patient with any dealership. Wheel/tire vibration issues are hard to analyze. When a person has trouble it could be a defect in a wheel, balancing, alignment, or even harder to define, a tire problem itself. Even the time and method of removal from the mold can create issues. read more