I strongly advise against taking any vehicle to North Mountain Auto. On 04/08/2026, I brought my…read more1996 Ford Probe GT to this shop for a water pump replacement. Dashcam footage explicitly shows the vehicle running perfectly fine that morning while it was at another shop receiving an estimate. It was dropped off at North Mountain Auto two hours later. On 04/13/2026, the vehicle was pulled into their bay exhibiting no problems, yet it exhibited severe running issues immediately after their "repair." The vehicle was subsequently removed to a neutral third-party shop via a recorded and documented chain of custody on 04/27/2026, ensuring no claims of tampering could be made. Independent diagnostics have since confirmed catastrophic engine failure, including air passing through the piston rings and a 25% leakage around the exhaust valve on Cylinder 5. Far more concerning than the mechanical destruction is the actively documented fraud and attempted cover-up. Forensic dashcam video and telemetry data captured the shop engaging in billing fraud by charging for one type of product (Asian vehicle blue coolant) while explicitly using another. Furthermore, on 04/20/2026, approximately an hour before I arrived to pick up the vehicle, the mechanic is recorded stating to the front desk that he had already lost two days the prior week and five hours that current day on the car and was "done." Twenty minutes later, footage shows them manually overriding factory settings via the base idle set screw (BISS) in a deliberate attempt to hide over 30 documented engine stalls and doctor the vehicle just enough to collect payment. This override occurred on four separate occasions. Additionally, the intake plenum was removed. There is absolutely no reason for its removal during a water pump replacement other than assessing internal damage; it provides no extra room or access and is 100% unnecessary. Both the mechanic and the shop stated they hadn't "worked in that area," claiming the damaged wires and broken clips had nothing to do with their work, which the visual evidence explicitly contradicts. When the shop realized my dashcams automatically trigger upon movement or when the key is turned, they attempted to format the memory cards twice while the car was sitting in their bay: once on April 15th, and again after hours following a "stealth" repair on 04/22/2026. This constitutes direct spoliation of evidence to cover up their actions. When I reached out via text message, they immediately denied warranty coverage, blamed the car, and then blamed me. However, until this week, they had no knowledge that the dashcam footage was NOT actually deleted. If you're going to perform such acts, you may want to research the specific dashcam to know how to format it. Just saying. I have retained a 236GB forensic data drive documenting every action taken in their bay. Now that every legal and regulatory action has been filed and is underway, I am leaving my experience here to help prevent others from suffering the same fate. Do not trust this shop with your property. Billed $2282.49 for them to destroy the drivetrain.

I love love love North Mountain auto!!! They fixed my ac a few days ago and I have told everyone…read moreI've talked to since how amazing this place is. They were mindful of the time I was working with to get it checked out (had to get my son from school that same day) and had it fixed in that time too. It cost the same for the fix as other places were charging just to diagnose the issue. I could tell immediately when I called that this was where I wanted to go because when I said the ac wasn't working, this was the first place to ask for context of what was going on. The other places I spoke to told me their (expensive) fee to diagnose. When I brought it in they offered a complimentary Lyft ride so I could wait at home. They texted me the repair details so I could approve it and then was able to come back just in time to get my son from school! I am so impressed at their kindness, honesty, process, and customer service! I rarely leave reviews but made a point to write this because they deserve it!

Here is my experience with Landmark. Friends from abroad had a Fiat Ducato with a broken…read moretransmission. No one, including Fiat's own dealership & repair wanted to look at it, saying that their computers could not communicate with that car's, because it is a car made for the European market. Landmark was the only repair shop willing to take a look. They found all the error codes, confirmed that the transmission is actually broken, not just a false alert from the car's computer and actively tried to find a transmission. They couldn't. The fee for their incredible effort? None! They really treat you like a human being in need. This is a place to cherish!

Had my truck there a few times now. No complaints. They have fixed a few issues that I had and…read moredidn't have time to fix myself. I know they're good because I know every part of my truck. Rebuilt the whole thing. Carl was very good to me. I've had my truck to multiple deisel repair shops that couldn't figure out the issues or refused to work on my truck. Landmark is the only shop that listened to my knowledge and still took on the repair when other shops wouldn't.

Recommend tires were affordable and replaced in an hour. Very friendly staff that doesn't try to…read moresell you anything that you don't need. Comfortable waiting area as well.

Bad customer service had an appointment at 10:40 and they said about an hour to get only two tires…read moreinstalled. It was around 1:30 when I went to go check up on the status of my car and they said they haven't started on it yet. Inside in the waiting area there was a weird smell in there that gave me a headache and overall the place is ghetto and wouldn't recommend anyone going over there and remind you there's six other places to choose from nearby. Unfortunately I ended up with a bad one and I did end up taking my vehicle somewhere else. After that long wait.

A great variety of old cars and The staff was very formative and funny. Great way to spend some…read moretime in Glendale.

I went with my car that had a wheel issue and they told me that the brake shoe need replacement and…read morei got a quotation of $690 to replace brake shoe for only one wheel. And i decided not to have the car fixed and save up for the repairs and was charged $230 for labour since i decided to take my car. I considered this not fair since i am a regular client and being charged $214 for testing only.

My neighbor's vehicle had the "Check engine" light on. As her husband had always taken care of…read moreeverything, she didn't even know where he used to take her car. I helped her to research where would be the best place to take her SUV to be checked. 19th Avenue Garage kept coming up on here and on Google. Needless to say, these gentlemen are wonderful! So very kind and understanding as they knew she was going through a difficult time. They did a thorough check of her car. She had previously been told she had a transmission leak. These gentlemen did not find it. The "Check Engine" light, fortunately, was related to her tires. The batteries were old. There was some seepage from the brakes, but it was minimal. As for the brakes, they were still in good shape, but will eventually need attention. When she asked how much she owed them for their time, they told us "Zero". No charge! They understood she was going through a difficult time with her husband being in the hospital these past two months and assured her that her vehicle was safe to drive. They did invite her to return in six months for her next oil change and they would check her brakes again. Needless to say, I am so impressed with the kindness these gentlemen showed my neighbor, and that they could have charged her for their time as they did a thorough check of her SUV, but they did not. They have also won me as a customer! I will be taking my vehicle to them the next time it needs service. I am very impressed with this garage and with the gentlemen working there!

Really great communication. Pricing was fair as well and told me what I did NOT need - honestly…read morerefreshing. Will be back

Unparalleled communication, customer service, and transparency. I'm pretty mechanically inclined,…read moreso I can knock out a lot of my own fixes, but I had the worst time for MONTHS trying to figure out an electrical problem with my older truck. It didn't even take these guys the entire day and had the problem fixed within hours. During the work, I was kept in constant contact with amazing detail on what had been done and what needed to be done next, along with potential costs to make sure I was comfortable with pricing and the task at hand. I was never left in the dark about anything or left guessing what had to be done. For how in-depth the work was, the value was more than reasonable, and I recommend anyone and everyone looking to get work done to check these guys out, I'm for sure telling everyone about them and taking all of my future mechanic needs to Mr. Mechanic!

I Love the energy this shop has! Everyone is so helpful, kind and upbeat. I came in with a few car…read moreissues, no appointment and they got me right in even though they had plenty to do. Instant help and desire to help. Bring your car here! Years and years of experience , they know what they're doing and they actually care!

Update to my saga with Arthur & The Fix Auto Repair -…read more Original issue: He replaced my clutch in June 2024 but damaged another part in the process. He also left multiple bolts missing out of my transmission housing. This horrified both mechanics that saw the car afterward, as we drove from Phoenix to Chicago and the entire transmission could have just fallen out on the highway. Another $3000 later, I had Ford re-do his work & fix the new damage. Arthur refused to take responsibility even when sent photos of the damage. I brought the issue to small claims court in June 2025. He lost the hearing. The judge ordered him to pay me the cost of repairs by the Ford mechanics. It is now January 2026 and Arthur has not paid me a cent. (Art, don't worry buddy, I'll get my money one way or another. Keep racking up the 8.5% interest on the judgment, that's fine by me). Don't be fooled by all the Christian paraphernalia in his shop's office. Arthur & his shop will rip you off & risk your life with their shoddy work.

Do yourself a favor and save your time, money and gas. Arthur is a jerk. Took my vehicle here and…read morehe had two of his workers take a look at it. They did all the work of testing and figuring out the issue with my car. When asked if he could fix the issue, he gave me a word salad of absolutely garbage and requested I leave my car there over night. After reading other reviews, I'm glad I decided not to. He's arrogant and cannot give you an honest answer. He's a con artist and if he keeps playing with people, his karma will find him, if it hasn't already. It takes nothing to have integrity and to treat people with respect and be honest. DO NOT LET THIS MAN TOUCH YOUR CAR.

This shop is great. They looked at and diagnosed my cars problem a day before they had told me they…read morewould be able to. They called me several times to discuss their finding and pricing for the require repairs. Both Helen in the office and Bob in the workshop were very pleasant and professional. They had the car ready much sooner than I expected and the price was extremely fair. I will definitely be calling on their services again for any automotive problems I might have.

Went to Larry Harkers a couple of months ago for faulty o2 sensor and ac. Got charged 1322.98…read morecents, the engine light was off but ac was not fixed. I took it over there a second time and got charged $320.90 because ac was still super hot, they said they recharged it and put dyed for leak detection. Ac still did not work. Told me to come again. Did not come back, went to millennial auto repair and they fixed it same day, 2 hours, for $250.