Got wiper blades yesterday and Socorro was a terrific help. Great experience on my endread more

Do not buy a batterie from AutoZone of Carpentersville. I purchased a batterie for my car in…read moreNovember of 24. The batterie had a 3 year warranty. In February of 25 the batterie was dead. They exchanged it for a new one in February of 25. The replacement batterie just died (2/1/26) and does not take or keep a charge. I tried to return it today and I was told they would not honor the warranty. I spoke with the manager and was told their policy is to allow for only 1 return during the warranty period. The attitude I received from the manager was very poor as she did not care to stand behind the product or the warranty.

I went to advance auto in woodstock. I didn't know what to expect after a bad experience at…read moreoreilys. I walked in and was immediately greeted as the salesperson asked me what they could help me with. I was doing an oil change for the first time. And the salesperson suggested different items I needed other than the oil and oil filter. I was not ready for the service these salespersons gave. I am definitely going back to advance auto.

In 15 years of posting reviews on Yelp, I've tried to find something decent and good in each…read morebusiness I've stopped at. Sadly, I can't today. Logan, Logan, Logan. This guy is so nasty and so non-customer oriented, he must have worked at Radio Shack previously. That's the only business I can think of where the employees went out of their way to talk down to the customer. I arrived at 8:55AM. It was a very simple transaction that needed to be completed, purchase of two items with "free installation" as advertised in their windows and advertising. Not talking about anything like an alternator or fuel filter, this was a five-minute thing, relatively easy for someone who has done it in the past. Now 9:15. Took 20 minutes to complete the purchase part of the transaction, has Logan had to make sure he had exercised his superior knowledge of car parts over me, as if that would somehow make me submit to ..... what? No idea. Installation? "Well, I had a guy due at 9AM, so if you want to wait, he should be around anytime in the next half hour." Sure. Returned to the car. Surprise! Guy came out a few minutes later and fiddled a bit before telling me he wasn't really an install guy, but he'd go get the right guy. Tick-tock, tick-tock. Now 35 minutes past the time I walked in the store. Damn, it's not like it's a doctor's office where you expect to wait or even a take-out meal. It's an auto parts store. They deal with the same crap every single day. But that was enough for me. Went inside with the parts and asked for a refund. Logan Logan Logan wanted to argue. ARGUE. Never again. Never. Oh, postscript. You know how you've read about customers' receipts at different businesses that had ethnic or other slurs on the receipts? At the bottom of mine? "General Lee" "Confused." Not written, printed by the POS right on the receipt. I hope you have a long and ever-spiraling downward career Logan. Yelp needs to add a ZERO rating. This is the first "one" I have given in fifteen years.

I came here with an issue that no parts store around could resolve and the sales associate Karter…read morewent above and beyond in assisting me with the solution. Not only did he point me in a direction that would resolve the issue but he also made a point to making me feel valued as a customer. He always has a good smile on his face and very welcoming anytime I come in. By this type of service I'll only be shopping at this location.

Shout out to Garrett! He is always very helpful and kind. He replaced windshield wipers on 2 of my…read morecars, and was very helpful in removing a lodged radiator cap piece. Thank you and I highly recommend O'Reilly for your automotive needs.

Front staff kids are all really nice and awesome. Every time we visit we leave with a smile…read more Especially Sylvester- Sylvester will greet you with such a big smile and will treat you like family and help you with any car concern you walk in with. Very nice job guys!

Employees are really nice. Easy to deal with. Always get my parts on time. Seem like 1 of the only…read morespots were they are car guys so they know what they are talking about.

I've only had good experiences at this Autozone location, particularly from Jose M! It's a…read moreconvenient location, right on the main road, and there is ample parking.

Thank you to the young man that helped me with changing the battery in my key fob and then walked…read morewith me back to my car in the Aldi parking lot (in the freezing cold) to make sure that my key worked (both my fob and actual key)! Your help was greatly appreciated!

I was greeted by Jose once I stepped in. He was professional and courteous, while still keeping it…read morecasual and conversational. I needed a battery replacement and he came out to run the free battery test that AutoZone advertises. The test confirmed I needed a new battery, which I knew already because I had been jumping my car for the last month. He rang me up for the 3-year battery and recommended some anti-corrosion pads, which were like $4. While I was at the register Isaac was already outside removing the old battery. By the time Jose brought the battery to Isaac, he had already removed the old one. The new one was installed in about 3 minutes and I was at the shop for 15 minutes total, from the time I pulled up to the time I pulled out. Jose and Isaac were awesome to work with, really kind and knowledgeable. This is what customer service is supposed to be like. I'll be back here for my future needs and it's really all because of them. I highly recommend you get your car needs met here. And make sure to call them to ask when they will have enough staff to install your battery. They get busy and sometimes if they are understaffed, understandably they are unable to help.

They offer a free battery check as well as checking for any trouble codes or lights that show up…read more Very friendly.

I never have any issues here. I typically order online and pick up in 1/2 hour. Easy! The staff has…read morealways been helpful as well.

The crew at Advance have always been wonderful. About 1 year ago I placed an online order for brake…read morepads and rotors and they ended up becoming warped. The guys discovered that the rotors were not the correct ones for a two piston caliper, despite that the website said they were guaranteed to fit. They dug deep, and with graciousness, helped solve my issue 30 minutes before closing. The transaction was smooth and they even offered some candy to my kids and I. Truly professional. Truly personable. Truly caring.