Let me just say I visited three different boot barn stores with a terrible experience of assistance…read morein helping me order 10 pair of boots for my grandchildren for Christmas needless to say they are going to get CASH! Btw the online ordering was a catastrophe. Sadly the frustration with Boot Barn I see for reasons including poor customer service, order fulfillment problems, and a complete nightmare in ordering and perceived low product quality relative to price is out in the streets! . The unhelpful, slightly rude, or simply avoiding customers staff while congregating near the front occurred in three differences stores! Management must be in their offices working on their other income generators! I spent 2 hours trying to order in line, one can't ever get customer service! I had questions with the 10' grandchildren's sizes. ABCD understand?!!!! Adult or child?!!!!! Order problems: simply it cancelled my order ..... gone without clear reasons, and a lack of communication from customer service was never received upon numerous calls and request! Just give CASH and order from Amazon small business really does suck, everyone wants to work from home!.

From the owner: What started out as one store in 1978 has since become the largest western and work wear retailer…read morein the nation. We say that our customers feed America, build America, and protect America. With an uncompromising desire to support the local communities we serve, we proudly offer the broadest selection of cowboy boots, work boots, western wear, workwear, western-inspired fashion, and outdoor gear. It is an honor to support the varying lifestyles of the people who make our country so great. Our vision is simple: to offer everyone a piece of the American spirit--one handshake at a time.

As far as Ross goes this location is still good. I have had NO luck in finding maternity bottoms…read moreinside stores which sucks because I try not to buy from Amazon if I can help it. However, this location did have a limited stock of items in plus sizes . I wish they had the actual maternity clothes because I just need a stretchy band and not stretchy everything else. The plus sizes just don't look flattering but it's better than wearing jeans unbuttoned I guess! The attendant at the changing room and the cashier were both bleh, not friendly but not rude or anything .

The staff is very tolerable, The prices are worth it. The only inconvenience is other younger…read morecustomers who don't wear that much coverage over their main posteriors. It is very uncomfortable to just be in the checkout line with your own husband. The variety of items to choose from make it feel like a material world. We will be returning cautiously very soon.

Love coming here and they always have a few "onesie" bins where you get 30 pieces for $10! New…read moremanagement keeps these out regularly. Lifesaver before my daughter was born. Note that their policy on using bins is to prevent receiving bags of items infested with bugs or dangerous trash, as the employees have experienced this! It's to keep them safe! Just put your items in a box instead! Like any consignment store, they use their computers to calculate totals for what your items are worth and can't take everything they get, like any store with limited inventory space, and always give you the option of donating or taking your goods back up front.

I have never used a re-sell store that doesn't allow you to approve the items and price before they…read moreare tagged and put out on the floor. They also told me they only took 2 items over the phone and they definitely took more. In fact I noticed at least four items on a rack while I was waiting. I won't sell or shop here going forward!

Took a bag of very nice shirts to resale and was given back everything except 3 blouses. The clerk…read morewas rude and informed me "they don't take Walmart clothing". Funny thing, I don't buy Walmart clothing. Someone needs to be educated. My clothing is all top quality, high end merchandise.

If you're wanting to sell just go to the other options around. They only accept physical id, while…read moreothers just accept pictures or student ids. They accept nothing or give you a low offer. Just save your time.

I would give 0 stars if I could. I came in with my family to buy our twins shoes for school and…read morewhile being checked out, the register froze. I understand technical issues as I used to work in retail. But rather than take us on the working register, they had us stand their for 20 minutes roughly while the associate tried restarting the register which didn't work and also called IT I'm assuming several times to only be hung up on. Meanwhile, we're standing there while the rest of the people in the line are being assisted on the working register. Unacceptable

Their policies doesn't allow their workers to speak Spanish apparently so getting the word out…read morethere if you speak Spanish do not come here .

I walked in looking for a specific Mother's Day dress which they DID have in my size! It was priced…read morepretty high and then "on sale" for 20% off, plus I got Kohl's cash. Same game as always. However, I was pretty pleased that the material was a linen mix and not junk polyester. The cashier at self checkout was friendly and helped us remove the tag that was causing the buzzers to go off at the register. She gave us the "open a credit card and save $20 more" spill, I've already been there, done that, and gotten in trouble because of it LOL. We politely declined, paid and left. Successful trip for a pregnant mom who can't find a maternity section in any of the stores!

Recently moved to Fort Worth from Houston. This location is close to my home. Customer service is…read moregreat and the store is always clean.

In need of exceptional customer service? Looking for someone to go above and beyond? Well then this…read moreis not the shoe store for you. Just another person who has no pride in their job, doing the BARE minimum, with the "it's not MY job" attitude. Disappointing.

The employees here are amazing! They were super helpful and sweet! Thank y'all so much! My daughter…read moreloves her shoes!

Really nice location with a great selection & staff were very helpful. This is a newer location &…read morehas the updated store look & the staff are always friendly here. Easy to get in & out of the shopping center & also has a Target & other great shops nearby.

This is a busy spot! Good for James Avery Company. The staff were very helpful and made some really…read moregood suggestions. I did appreciated that personal touch from the sales person. Plus, the gift wrapping was excellent. I can see another to trip to James Avery in my future.

never go during the weekend, they are guaranteed to mess up , charge to much and then just use $5…read moreoff coupons to make you happy... actually maybe you should go on a Saturday

From the owner: At maurices, we strive to inspire the women in Lake Worth, TX to look and feel your best. That's…read morewhy we offer a wide selection of women's jeans, tops, dresses, and shoes in sizes 2-24. Come find your community and new favorite outfit at 6620 Lake Worth Blvd in Lake Worth Towne Crossing.