I did a lot of my shopping online since a lot of my local dealerships didn't have a whole lot to choose from so when I searched at Tracy's Honda dealership they had the car we were looking for and great customer service to go along with it. Dave made the process such a smooth experience as well as being very transparent about everything going into purchasing our car. We are from the fremont/newark area so the fact that they went the extra mile and were willing to talk pricing with us via email was one of the main reasons we went with them. So if you're a first time buyer or looking for a used vehicle you won't be disappointed going with Tracy Honda. Make sure you ask for Dave if you want a smooth, transparent and enjoyable experience purchasing you vehicle. read more

I took my Honda accord in for service.Alexander Hernandez was my service advisor, he did a great job getting my vehicle out at the promised time. I will definitely be going back for future maintenance on my Honda. read more

My wife and I ended up at Tracy Honda after months of looking for the right van. We were both very impressed with how courteous and helpful Mandeep Bedi was in helping us decide between two vans. No pressure, no hassle, no hiccups... probably the easiest car buying experience we have ever had. We had all the coffee and water we could drink inside while we waiting for finance to get our paperwork in order. Our 1yr old was able to take advantage of the kid area. A huge bonus for us was no crazy COVID propaganda. We were ready to walk away if they asked us to "mask up". All in all, very happy! Thanks Mandeep for being respectful and helpful! read more

I can in because of the sale I seen online! I talk to Rocky Bhatti and he was very helpful on the phone to locate the car I was interested in. He located the car and secured the keys for me and gave me his number to call him when I arrive. Ha ha that was pretty cool. We were able to test drive the car which was a nice experience and he explained all the features. Financing went pretty smooth James Herren the manager went beyond my expectations to get us in our NEW car soo!!! Happy we all hate pushy sales people that was NOT!! my experience here. It's been a great experience thank you Rocky and James read more

Tracy Honda - Great service - Car Dealers Near Me - Tracy, California

Jeremy Stricker ( Service Manager) reached out to me and had me brought back my car to the dealership to fix the cold start noise issue. They changed the actuator and it fixed the problem. They also did not have me pay for that service. ( which I'm glad!). Thank you for making it right! Happy Honda Customer! Kudos to Jeremy and to the service staff!!! read more

Really bad service , and experienced. They are not honest with the price. They overpriced the service . I won't never make an a appointment with the dealer even buy a car on Tracy Honda . read more

I purchased a car this past week with the sales rep Geo, he was great! He answered all of mine & my husband's questions and made sure were taken care of. His patience and knowledge did not go unnoticed. I'm so happy to be in my new Honda Pilot Trailsport! read more

I had an amazing experience thanks to Dom. I'm from the Fresno area so I had to travel a few hours but thankfully, Dom made my visit worth it and I left very happy with a brand new 2022 Honda Civic. I know there's a stereotype on car dealers. I mean, who doesn't walk into a dealership and automatically think they are going to ramble a bunch of crap numbers just to sell you a vehicle? We've all had that outlook but Dom is the true definition of an honest and transparent car salesman. He will get you the best deal and will do his very best to make sure you leave the dealership happy. He considers all of your finances and will work his hardest to accommodate you. They also worked with my trade in and gave me the best offer for it. Dom takes the time to explain everything about the vehicle and if you don't understand, he doesn't have a problem explaining it a second time. Aside from the great deal and service, he truly cares about you while you are there. He will ask if you need water, if you want to go grab something to eat (he'll even offer to buy it for you)LOL, and if you want coffee he will grab it for you. The staff are extremely friendly. They don't just walk past you and ignore you. They will create quick conversation and engage with you even if you are not working with them. I thought that was another plus about this dealership. It can get boring waiting around while the finance manager is working his business but when you have staff who are very friendly, it makes the time go by fast with a conversation. The finance manager also deserves recognition because he worked really hard to solidify my deal with the bank. All in all, I am very pleased with my experience and I would recommend the dealership to anyone. Thank you for a great experience! read more

Tracy Honda - New Honda Civic - Car Dealers Near Me - Tracy, California

Very good experience here. Sales manager Kristie was patient and answered many questions, then an efficient and clearly explained process with Steve in finance. Much appreciated as a first-time car buyer. read more

We purchased a Honda Passport from Geo R. and it was a hassle free experience. He was helpful, informative and made the process very easy. The pricing was straightforward and easy to understand. We highly recommend Tracy Honda and ask for Geo when you get there. read more

After not having the best experience with my prior vehicle dealership I was nervous in purchasing a new vehicle. After working with Roman and Todd my views have completely changed. Both are extremely helpful and made the process stress free. I'm over joyed with my vehicle and will be sure to recommend friends and family to them read more

Never again... Sales and Service department are crap. Both Liars, working to cover each other. A few days after buying a NEW civic it broke down. stalled out at a light.I called the dealer and to my surprise they didn't send a tow truck or service techs. They send the sales lady who came in her chevy blazer and brought a battery jumper. Which didn't work, because battery was fine. she continued to try to jump it until i told her to cut it out, not working. She then called a tow truck and left before it arrived. I road with the tow truck and we dropped off the car at the service department. They gave me a really nice hybrid accord rental. They called left a message and said my car was ready within a couple of days of dropping off. I didn't call them back and to my surprised they weren't too concerned about getting the rental back. About a week later, I stopped in.. service tech gave me my keys and paper work.. it read "could not replicate issues customer complained about".. Of course service manager wasn't around. service tech who gave me the paper looked confused and didn't understand any of this, so I didn't bother pressing him on details. this place is horrible. Ill never come back and will never recommend this place. BEWARE read more

This review is for Geo- we never write reviews but felt compelled to do so for him. First, my partner and I hate buying cars. Fortunately, haven't had to do it too often, but when we have, the experiences have been anxiety-provoking and always felt like "us vs. them." Both of us never really felt that way with Geo. He seemed to be aware of the market, would give us seemingly honest options in deciding upon which car and how best to purchase given our circumstances. It was the easiest time we have had buying a car. We wholeheartedly recommend him when considering purchasing/leasing your next car. read more

I just bought my new Honda CR-V from Tracy Honda. Seller Mandeep Bedi. It was a very good car buying experience. He promised me very good deal over the phone. I drove 69 miles from my house to Tracey Honda to get this deal. When making a purchase, there was no pressure on me to increase the price or buy an additional service. I bought the car exactly on the terms that I was promised. The car was ready in no time and everything was done much faster than in other dealerships. I would definitely recommend calling Mandeep Bedi at Tracy Honda before buying a car elsewhere. read more

Amazing customer service from Dave and Conner! Second time getting a car from Tacy Honda with the same amazing service!

Recently visited Dylan in services. He was great. Originally Services should have taken 4 hours but he noted I was waiting for my vehicle and was able to have everything taken care of in 2 hours. I would highly recommend speaking with Dylan on your next service trip, he will take care of you. read more

I recently went in for a service and by luck of the draw, I had Kevin as my advisor. Kevin's customer service is exceptional and honestly a breath of fresh air. Kevin acknowledged me as soon as he saw me waiting in line and made sure I knew I would be taken care of. From there, the experience could not have been better. He was very thorough, kind and when it came to my service recommendations, he was very honest and helpful. I especially appreciated him helping me understand the function of the parts in need of service and answering my questions while I figured out the best way to tackle them. I hope Tracy Honda knows what at gem they have in Kevin and I look forward to working with him again! read more

Had a great experience leasing a new car here, Mandeep B & James H were very helpful and informative, which made finding the right car easy for me. Love my new car, thank you! read more

I've leased not one but two cars with Geo Rower here at Tracy Honda - the trek to this dealership is worth it. Everyone is very welcoming and courteous, striving to make your buying experience enjoyable. I absolutely recommend working Geo, he's experienced and knowledgeable about every aspect of the buying process. He'll never turn down a question and will make sure you leave stress free. Thankful to have such an awesome team with the likes of Geo and Sier on the finance team to make the process easy peasy. I can't recommend this place enough! read more

Tom De Anda was super helpful as our rep. He provided great insight on each vehicle we looked at, and more importantly, genuinely understood our wants/needs and positioned the right vehicle for us. Highly recommend working with Tom. read more

Purchased a used 2017 q3 with 44,000 miles. The price was good, my trade in value was ok. It took a long time to finalize the paperwork but overall it was a good experience. Thanks to Dominic for getting me a great car at a great price! read more

Tracy Honda - New car! - Car Dealers Near Me - Tracy, California

Tracy Honda is a great dealership with great helpful people working there. Geo our salesman has a great attitude and is very patient with his customers. even when my wife got hangry he helped us get through the process. keep up the good work. read more

They're awesome! Great service and great customer service. I wouldn't take my Honda anywhere else.

My splash guard came off because a screw got loose. Called Honda in Tracy and they told me to bring it in. Fixed the screw and was out in about 10 minutes. Apparently this is common for civic since they are lower.. they told me, anytime it happens to swing on by and they'll fix it right up. Very happy with the service! read more

Save money go to other Honda dealership these guys add bogus items to new cars which don't even exist I still don't understand why they're still in business, Stickers you get from dollar store to scare thieves sold for 200 ( don't even do anything ) Wheel nut locks pep boys $20.00 Tracy Honda $200.00. Window tint outside tint companies $49.00, Tracy Honda $600.00 I really got to be financially stupid to shop here , marking up price so much for unsuspecting customers Then will sell you warranty which does not cover anything when needed, people please shop around there are better honest dealers. Run Away from Tracy crook de read more

"Excellent service! Ruben was friendly and knowledgeable, and my car was returned to me in perfect condition. I highly recommend Tracy Honda to anyone in need of reliable and professional maintenance." read more

Definitely a plus for me!!! I was able to get what I wanted within my budget and walked out happy!!!! If you go there, ask for Jose, great service and super friendly!!! He's the man you wanna work with! read more

Geo was very helpful while purchasing my first ever brand new car! He helped us get the best price and answer every question we had. Definitely recommend going to Tracy Honda and asking for Geo for your next car purchase! read more

This is the only service dept I will mess with. Never feel like I'm being cheated or over charged. Service advisors are not pushy yet still knowledgeable, and the service manager Jeremy is amazing. read more

Awesome service advisor, David, awesome customer service, awesome overall job. I'll be coming back here

If you ever purchase a car i recommend you asking and doing business with Ola. He will help you find YOUR dream car and will make everything in the transaction super smooth! He will have you crying of laughter but also means business when getting down to the detail and numbers. Also i want to thank Joe Khan the sales manager for the smooth transition. I recommend working with both of them. I purchased a couple cars at tracy honda before. This transaction was by far the best that ive experienced not only at tracy honda but in any other dealership that ive dealt with. I purchased a 2020 Honda Civic Sport. I thank you Ola and Joe from the bottom of my heart and i hope to do business with you guys again soon! Again thank you! We appreciate you! Ailem & Carlos Velasco read more

Tracy Honda - Car Dealers Near Me - Tracy, California

This past week I had been to Honda to check a oil leak in my car. I had to stop by on my way from walk, so my 4 dogs were with me as well. As always they are the nicest people when it comes to dogs. The doggies were outside for a while then we went inside. Every one including Ron were very friendly with those animals. It's always a pleasure to bring my animals here. read more

I spoke to one of their salesperson (Hamidi Rahim) in regards to purchasing a Honda Accord. I was told that one is coming in the next day and to come and he'll have it ready. I drove 30min to get there and he said the car sold prior to arrival of the vehicle, by his GM. While there, I tried to sell me a different model so he can get his sale. Never dealing with this dealership! Heads up to everyone...DON'T WASTE YOUR TIME AND MONEY HERE!!! read more

I had the pleasure of working with Ola. It was a busy Saturday afternoon and to get started he asked what my needs were and if I had my eye on anything already. He is extremely knowledgeable about the different cars they have to offer, the price ranges and financing options. He brought me over to the HR-Vs and the first one I looked at was exactly what I was hoping for. He is a good listener and used everything I said to find the perfect car for me. Frank and Brett helped me with the financing option best for me and the finance manager helped me through all of the paperwork very efficiently. I feel very confident and happy with my purchase and whole experience. I have purchased from Tracy Honda before, I refer my friends and family to them, and I don't see any of that changing. Thank you Tracy Honda team! You know I'll be back! read more

Geo Rower was by far the most forthright and professional auto sales representative I have ever worked with. He operates with integrity and transparency as well as offering mentorship for less experienced buyers. Truly, the best car buying experience I've had. Tracy Honda is lucky to be represented by an employee with high business morale. We will be returning. read more

CAR BUYING MADE SIMPLE!!! I COULDN'T HAVE DONE IT WITHOUT THEM. My mechanic said two words to me: IT'S TIME. I knew what he meant. My 07 vehicle was ready for the boneyard. A friend JIM (*****) referred me to Dominic who listened to my needs and limitations and then scurried about finding the solution. One day later he presented me with the perfect car that met all my expectations. Everyone was so helpful. Todd made signing the forms bearable. Paul ordered a part I needed just theu emailing him the photo. I was able to pick up my new 2017 vehicle within days. I used to dread purchasing a vehicle. Not anymore. I'd go back to Tracy Honda in a hot minute!! FIVE STARS- YOU GUYS ROCK read more

If I could give 10 stars I would! Advice I wish I took: stick to this dealership and don't go to other ones. This was the first dealership I went to and they were honest with me from the beginning. I went to another dealership that made false promises and kept us waiting for OVER a month they always said "Don't worry we have the car on your name" with the same excuse every time we asked for an update and then tried to get us to buy a different car. If we wished to withdraw it was an "are you sure because the car you're asking for is like a unicorn it will sell it fast if you leave it." This dealership worked to get us the EXACT car we want. They explained the whole process and showed us everything they had to offer. They told us the approximate time for arrival without exaggerating anything, worked with us on the price (in this economy too!!). They got us a RARE color CRV the same day we walked in. In fact, Mandeep drove all the way to San Francisco to make this happen the same day. A HUGE thank you to Mandeep for being honest, patient, and a serious person about his job. And thank you to all the other staff that worked hard to get everything done that same day. read more

I wish i could choose 0 stars because 1 is too much. They do a bait and switch very well. I appraised my car on Truecar and got an appraisal. It was a "guaranteed amount that the dealer will pay for your car" according to the appraisal. One of 3 dealers that wanted to buy my car was Tracy Honda. Long story short, their crap offer was $2,000 below the "guaranteed" appraisal. Mind you that was for a brand new car with 6800 miles on the clock-so no dissapointments to the dealer. The car matched the appraisal! I was pissed. Wasted half day driving and hanging around the place for this? Pure GREED and LIES. Do NOT do business with these greedy liars. I dont have high expectations of car dealers,especially when dealing with used cars, but they exceeded those-negatively. If you are looking for a new or used car, go SOMEWHERE else; or you might be sorry like I was. ZERO stars for Tracy Honda. read more

5 stars all around!!! OLA & JAMES this ones for you!!! Thank you SO much for taking care of us. My husband and I came in today, we pretty much had an idea of what we wanted but needed a little guidance. We needed a car safe as well as roomy for our family. OLA helped us, keeps it professional yet down to earth, not pushy nor your typical "sales man" he answered my questions and was all around very helpful. JAMES was excellent, quick and knows his stuff. Thank you again James for the timely responses and professional customer service. If anyone needs help buying a car, these are your people! read more

Tracy Honda - Car Dealers Near Me - Tracy, California

Bought my car in to get my engine check because my engine won't turn on and the dashboard lights won't shut off. I put in a new battery, my car worked for a day and the same thing happened again. I bought it to tracy Honda to get it check. They kept my car for 4 days.. I have to keep calling in to check on the status of my car and they said the guy isn't there. 4th day later.., they called and said they found nothing wrong with the car and want to keep it longer to look deeper.. wth? Are they doing their job? They are so rude and unreliable. I told them I'm taking it to Dublin Honda. read more