Customer service was excellent, and the entire process was straightforward. I got the car I wanted, and everything was explained honestly with no surprises. A big thank you to Dominic Cervantez for all of his help and professionalism. I definitely recommend Tracy Honda if you're looking for a great car-buying experience! read more

Our sales guy did a great job. It was a very no pressure buying experience. If you purchase here, I recommend asking for Anthony. He was pretty good, and the manage approve purchase at the low Internet price, which I was a little worried about. We actually purchased a used Mazda instead of a Honda, and it was in decent shape for its age and mileage. We were given plenty of time for a test drive and left alone when we asked for some time to talk. It took a long time to buy the car, as is typical of every car buying experience at a dealer, but once we were in the finance office it was fast. My only complaints are that the arm rest in the back seat was pretty sticky on and behind it, and I noticed the morning after purchase that we did not have a copy of the manual in the glove box. Minus those two details, this was a 5/5 experience. read more

WARNING: DO NOT BUY HERE. I bought a new car (2024 honda prologue) last year. when I bought the car, it had some paint missing on the bumper, where the headlights are. I told the technician at Tracy Honda and they gave me a paint pen to touch it up. At ~7k miles, the paint got worse and started to chip away more. I contacted American Honda to get it fixed because the paint on the bumper was coming off and I could see the rubber seal of the headlights sticking out, they connected me with Walnut Creek Honda. When I got the car back from WC Honda, it came with the headlight still put on wrong. I mentioned it to the technician, that the headlight rubber was still visible and they told me that it was normal. I also mentioned to the technician that the back lights look like they are on wrong due to the empty space on one of the headlights, he said it was normal. A weeks later as I was washing my car I noticed that the light on the back of the driver side started to shake, but when I went in the daytime, it didn't shake. I went back to WC Honda and told them about the front & back headlight to the technician & he basically told me that it was not his problem. I called American Honda again, and they told me that I have to find a dealership that will accept the warranty and fix the car. I also saw that the dealership charged me 6k dollars more on the lease papers than stated by word. Very Shady Dealership read more

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SERVICE DEPARTMENT I am very impressed with my 2 visits to Tracy Honda Service Department. After having a nightmare visit at Price Honda in Turlock, Tracy Honda was able to resolve my new care software update issue in one visit. Steve, the service advisor, was very attentive and responsive to my car's needs. Although it took almost 5 hours, their technician was able to diagnose and correct the problem. I'm very impressed with Tracy Honda and plan to take my 2026 Passport there for a future needs even though the dealership is about an hour away from my home in Turlock. read more

Kevin V. is the best service advisor! I've been coming to this dealership for service for a while. He has always been helpful, informative and accommodating. Ask for him if you need anything! read more

Trust.we bought a couple of vehicles here,we've been coming here to service our vehicles since Ron Rio was here(he's the best service advisor)then he retired,now,we still come here because we trust the staff here to take care of our vehicles.Thankfully,when i took my vehicle again here,i had the pleasure to meet Kevin (client service advisor)he's the best,he patiently explained everything on what is going on with my vehicle ,there was no pushing of products or services and we appreciate it so much for knowledge and time.Thank you.This place have been newly renovated,very clean and airy,complimentary drinks available,tv is on to pass the time and plenty of vehicles to choose from for purchase and or lease. read more

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Quite the joke of a dealership. Came in for a service on my accord and I wanted to sit inside the civic type r to check out the car. Was quickly denied entry into the car by management. Walked over to the Toyota dealership and they eagerly showed me their $71,000 Toyota Supra. Giving the stars for Kevin at their service center for fitting me in last minute. read more

Tracy Honda - not the honda civic type r - Car Dealers Near Me - Tracy, California

I visited Tracy Honda to get a new key and have it programmed, and the experience was excellent from start to finish. My service advisor, Mingo, is always my go-to whenever I have an issue with my Honda. He consistently treats me right, communicates clearly, and makes the entire process smooth every time. The dealership itself looks great after the recent renovation -- clean, modern, and much more welcoming. The service team worked efficiently, and everything was handled professionally. I mainly write food reviews, but Tracy Honda deserves the exception. Overall, I'd rate my experience at Tracy Honda a 5 out of 5 stars. read more

what an amazing experience it was super easy we don't remember buying a car this fast and easy

I had an amazing experience buying my 26 CRV Hybrid at Tracy Honda and would highly recommend them to anyone looking for a smooth, stress-free process. I've been working with Corey McClendon in service for the past 6 years, and he's always been incredible, honest, knowledgeable, and truly looking out for my best interest. He's the one who recommended I consider getting a new car, and I'm so glad I trusted him. On the sales side, Anthony Rodarte and James Herren made everything incredibly easy. Anthony went above and beyond. He handled every detail, kept me informed, and made sure I felt comfortable every step of the way. I never felt pressured, only respected. He was honest, thorough, and provided outstanding customer service. They didn't have the exact car I wanted in stock, and Anthony personally went out of his way to pick it up for me, which really shows his dedication. Todd Suender in finance was also fantastic! Super organized, thorough, and made sure I understood everything clearly. The entire process was smooth from start to finish. Overall, it was an accommodating and genuinely enjoyable experience. I highly recommend Tracy Honda, and especially Anthony, if you're looking for top-notch service. read more

Tracy Honda - 2026 CRV HYBRID - Car Dealers Near Me - Tracy, California

Teddy was great! He was able to match my needs and wants in both my payment and car choice. He was very helpful, patient, and kind. 10/10 would buy from him and Tracy Honda again. Thank you Teddy for making my experience at a dealership smooth and easy! read more

Had a wonderful experience at Honda today in the service department service was great easy to set up your services appointment online or by phone. I was able to get in real quick time day that worked for my schedule They are in the process of a huge remodel going on right now so please follow the signs to get to the service department the entrance is now in the back of the building they have a large seating area for you to wait for your vehicle if you choose to wait. They do offer a shuttle to drop off near by if you do need to leave. We left the car there for a complete maintenance service and tire replacements great deal right now on tires but 3 get 1 free which saved me money. We all like to save as much as we can so score for me We have met several of the Honda employees and have great service from everyone we have encountered but I do have a favorite service assistance I'm sure his title may be something else but anyway I do always ask for Dylan he is great professional always greets with a smile reminds me of my son so I feel very comfortable as a women to leave my car in his care. But really anyone you are working with is great. Thank you Honda for making me feel safe driving my Civic and thanks for having great professional staff especially Dylan. read more

I wasn't going to leave a review here, even when my husband is urging me to, but now I feel I need to. We went in after making a reservation for a test drive for a car we saw on their website, which is what their website encourages. My husband and son got there and that particular car is there except they want $6,000 more than the advertised price because they say (whether it's true or not, I don't know) the car sat on the lot for a week with no interest so they decided to upgrade the seats to leather. They told us the cost to reupholster the car seats was a $900 job. Why charge $6,000 more? Then, I show up to co-sign. I was told they will check with TWO banks to qualify me, one being Ally. The other was a different bank I can't recall. I was OK with two inquiries because I'm trying to rebuild my credit after a Bankruptcy. After a few back-and-forth, we decided to leave. Now....fast forward about 2 weeks, I'm getting letters in the mail, 4 different banks now, for an auto loan. Had they told me they were going to check with Capital One, I would've told them they were included in some items I claimed in my BK and would not have extended any credit to me. We feel they tried to bait and switch with us on the car. Then they are running my credit multiple times with multiple banks. The "new" manager kept saying he's only been there a week. Not an excuse for not knowing the job or process, or if you have Honda Financing. We felt deceived. Why can't buying a car be a positive experience. Go to Carmax. The price is what you pay. No haggle. Be sure to negotiate the car price first and foremost. THEN divulge the monthly payment and down payment amounts you can afford. read more

What a waste of time. From the very beginning I told Moe what I needed. Also stated numerous times that if they can't do it, it is fine. Just tell me that. Please don't waste either of our time. "No no, it's good. I got you. Took a little bit but we did it." "Please don't have me come down there if I can't drive away today" "You will drive out of here today" I was reassured. Ya right. Guess what? I'm still walking. It went from I was already approved for 5 cars to 1, and no down payment went to $500 then $1000. My $500 monthly payment turned into $850 or so, on a $18000 car... meaning I would be paying somewhere in the $40,000 range for a 2019 basic Accord! Anyhow, I'm def upset with the constant bullshit and lies, especially when I said to just keep it real. Don't know where I'll go from here, but hopefully they will at least keep it real. read more

I purchased my new Honda here about a month ago. I'm a new mom, who has very little time. I was able to work with the James from sales team before my arrival so that most of the details were taken care of upon my arrival, ensuring a fast and smooth purchase process upon arrival. Upon arrival Moe assisted us from start to finish, and he was so great and made the purchase very easy and speedy. There was one miscommunication upon arrival regarding pricing but the team quickly addressed the issue, so that we could move forward with completing the process. I was in and out very quickly, with the car I wanted at a great price! I will certainly be back to Tracy Honda and refer family and friends! read more

I recently found a mileage error on my Carfax for a 2009 Honda Ridgeline. The error originated from Tracy Honda back in 2010 and showed that the odometer had been rolled back. This is obviously an issue for me if I ever want to sell my car. I called Tracy Honda and dealt with Carlos Vega. He explained that an error was probably made when a service tech entered the miles incorrectly and that the odometer was definitely not rolled back. I agreed with him and he then took the time to contact Carfax and have it corrected. It took about ten day to fix and Carlos kept me informed every step of the way. Very happy with the level of service from all of the staff here. read more

We went to Honda Tracy without calling and we were greeted by this gentleman by the name of GEO ROWER. Rest was history. Amazing guy and didnt feel like we are being sold a car. Not pushy but rather very accommodating! Just a very pleasant experience for my cousin who was a first time buyer! I would definitely buy a car from him again! He's not your typical salesperson who's very pushy and just the right amount of wit and comedy. Overall great experience and we are really happy with the family's new purchase read more

Tracy Honda - Honda Civic Touring Hybrid - Car Dealers Near Me - Tracy, California

very disappointing customer service and deceptive sale practices, wish our car buying experience was different

So we just purchased our second Honda from Honda Tracy. Since we had an easy experience going through the process the first time, we came back. The salesman Mo was extremely helpful through the whole process, this was my daughter's first car purchase so it was a little nerve wrecking for her. But Mo made her feel completely at ease with the process, explaining the process, rates, deals etc. Overall we walked away happy, got a decent deal, and are happy with our purchase. We have the other Honda civic that we get serviced regularly here and we've never had any issues, def recommend Tracy Honda. Thanks again Mo for making the experience easy for my daughter. read more

Tracy Honda - Her new 2024 Honda Civic - Car Dealers Near Me - Tracy, California

I had a much better experience coming here than Stockton Honda. As soon as we got out to look at cars we were greeted. Right off the bat -- I was getting a deal and was able to negotiate a better price. I only did 4 stars bc with purchasing you're there for hours doing paper work. read more

Tracy Honda - 2025 Accord - Car Dealers Near Me - Tracy, California

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I did the labor my self which included taking four bolts off, cleaning the intake manifold, and reassembly. Then two screws for the MAF. It took me all of 30 to 45 minutes to do and the vehicle is not working perfectly fine with no check engine lights. Don't get scammed look into what you are paying for. Additionally, no one ever reached out to try and resolve any issues as mentioned in their reply. 218.72 versus 1138.00? read more

Tracy Honda - Car Dealers Near Me - Tracy, California

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Amazing First-Time Car Buying Experience with Tony! As a first-time car buyer, I was incredibly nervous going into the process -- but Tony made everything feel easy and stress-free. His patience with me was something I truly appreciated. He took the time to answer all my questions without making me feel rushed or pressured, and he really made sure I understood every step. Tony was knowledgeable, kind, and genuinely cared about helping me find the right car, not just making a sale. I left feeling confident in my purchase and incredibly grateful for the support he gave me throughout the process. If you're a first-time buyer (or honestly, any kind of buyer), I couldn't recommend Tony more. He's the kind of salesperson who makes a stressful experience feel exciting!!! Thank YOU read more

The nicest Toyota dealership we've been to. Very clean, and the employees are incredibly welcoming. I went with my dad to get a new car, and Lyle greeted us right when we walked in. He helped us throughout the entire process and really went above and beyond to get us the best deal. We're truly impressed with their service and dedication. read more

Just like to share that I had a wonderful experience at Honda Tracy yesterday. I was very happy with the sales service that I have received from the Honda team especially Dominic Cervantez who has helped me in the process of selling the car and it was all smooth and done within an hour. I would recommend him to contact if anyone wants to trade-in or sell a car at Honda Tracy. read more

Came in on 12/27/23 to look over inventory available on new Honda's at Tracy Honda. Called ahead and made an appointment with Thomas DeAnda, and immediately was greeted a friendly face and very understanding to our budget and vehicle needs. After reviewing several Honda Accords, we finally settled on a '24 CRV Sport Touring Hybrid in Meteorite Grey Metallic. The entire staff at Tracy Honda were very understanding, patient and worked hard to give us the best possible deal. The gave us an excellent trade-in value on our Acura MDX and worked diligently with Honda Financial to make sure we walked away with the best deal. We couldn't be happier with our purchase as the car checks off all the boxes, is smooth, comfortable, spacious, and fuel efficient. Big shout out again to Tom, Steve and the entire team at Tracy Honda; you guys couldn't have made us happier and we will return for another vehicle soon! read more

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Hands down the best car buying experience I've had. I visited dealerships in Pittsburgh, Concord, and Walnut Creek, and all of them made it clear they were more focused on making money than actually helping me find the right car. Working with Thomas (Tom) was a completely different experience. He was honest, helpful, and genuinely cared about making sure I got what I needed, not just closing a deal. He never pressured me and treated me with respect every step of the way. If you're looking for a dealership that puts people first, this is it. And if you want someone who will actually listen and go the extra mile, ask for Tom. He is the best salesperson I have ever worked with. read more

I had a great experience at Tracy Honda! The staff was helpful, patient, and made the whole process smooth from start to finish. Everyone I spoke with was friendly and professional, and they made sure all my questions were answered. Thank you for making everything easy and stress-free. I really appreciate the excellent service! Highly recommend Tracy Honda. Ask for Ana!! read more

8 months later and the transmission is gone and we receive no help except it's gonna cost almost as much as the original price of the car to get a new transmission now. read more

Tracy Honda - My daughter and her 2015 Honda Civic - Car Dealers Near Me - Tracy, California

I was very happy with the sales service I received at Honda Tracy. Isaiah was very patient and informative showing me the available cars and he and Connie helped me get the car I wanted at a good price that was reasonable. read more

Bought a new 2026 Accord tablet froze twice again it's a commuter. Car called manufactured told me to call dealer nothing was done now I have to lose a work day for Honda BS should of bought a camery read more

Tracy Honda came through for us! We were in the market for a new car, and economical at that, and with the help of Dave Balbuena, with his expertise and kind salesmanship, we were sold right after the test drive. Along with the outstanding work from Dave, along with the help of the Sales Manager (Joseph) and Finance Manager (Sier), we are totally happy and ready to travel a lot. Looking for a vehicle? I highly recommend Tracy Honda. read more

Tracy Honda - 2025 Honda CRV Hybrid Sport Touring - Car Dealers Near Me - Tracy, California

Geo was professional, knowledgeable and helpful. We came from Roseville to buy a specific car and we are very happy with our purchase.

Just purchased my Rav 4 and Im in love! The whole process was so painless. Shout out to Teddy in sales for making the experience so enjoyable, 10/10, already recommending Tracy Honda and Teddy to my friends. read more

Thank you Moe , Anthony, Connor, James & everyone else on the team of Tracy Honda! Very good customer service and advocacy for the car you want is honorable. [edited 3 weeks later] Just don't expect them to have your wiper fluid filled or fixed when asked AT Tracy Honda. Also don't expect a bow or anything like that like other dealerships. If you just want to buy a car and have it feel like any other day! Here is where to go. read more

Been coming for service to Tracy Honda for years. In the beginning, I went to other dealers because of convenience but found Tracy always offered best service. They cared. Felt honest, genuine. I can rely on their recommendations for my car, not just another sale. Shuttle service is very helpful for busy schedules. And SO excited now for the new remodel! Almost done. Looking great so far. Inviting, spacious. All the way around... Great service team and warm environment to hang out and wait for your car. My wallet is never excited to them, but I am. Thanks Service Department for always providing great experiences!! read more

Just visited Tracy Honda and the only reason I gave a 3-star, rather than a 1-star, is because they have a decent amount of new vehicles on their lot, including the popular Passport. I think they had nearly every color, except the Ash Green that I was looking for. I wasn't greeted by anyone in sales while I walked around the lot looking at the various models (they spread out the same model vehicles rather than parking them together, which is fine). It wasn't until I walked inside that I was greeted by Isaiah. After a validating question (Was I there for service or sales?), a brief name exchange, his next words out of his mouth were closing strategies. He completely missed sales 101 to establish some sort of rapport and to provide some kind of valuable service to take time to show me something about the vehicle I'm interested in. Starting off with untrue information from the get go is a poor strategy to build customer trust. He lost me once he tried a closing technique to sell me one of the colors on the lot, rather than take the time to find out that not only did I want Ash Green, I also wanted a specific interior color (also not on their lot), which I could go online and find it easily at another dealer. You can still sell a vehicle without having the specific color on the lot. Since he wouldn't offer to check on the incoming color, I asked if he could check when he will get the next ash green. As I wandered on my own, he returned asking me how I was paying, what am I trading in, and I need to lock it down and then they will find my color...not once did he show me anything useful about my vehicle, nor ask what I plan to use it for so he could provide some sort of benefits, or perhaps an even better option he could try, is help me feel like I would want to give them my business and why they would be the dealership I want to work with for future service of my new vehicle. I serviced my watercraft across the street. Think he assumed I would be out here again since I told him what city I lived in, a short drive away. He didn't even offer a test drive because I said I test drove it last year. He simply said, how did it drive. I said it drove like my Honda truck, just with a suspension geared more off-road. He strictly cut straight to closing on the spot. Never experienced such a poorly trained sales person, unless that's the style here. He focused on my trade, and asked if my truck was here, completely unaware that all his assumptions were wrong because he began closing hard on the spot, before even learning what I wanted or planned to do. He missed the part at the beginning of our conversation when he asked if I was there for service or sales, when he asked additional closing questions such as, Did I plan to finance? Do I have a trade? etc. Are you serious?...that's how you greet your customers. I told him I wasn't sure to all his questions because it's not in the buyers best interest to disclose this at the beginning. Never been so turned off during a shopping experience. I recommend they train their sales reps better. If they aren't genuine in helping customers, at least teach them how to pretend, because I don't think many customers want to be closed from the initial greeting, followed by hard closing literally while they inspect the vehicle to see if they truly like it. I told him I think we were done, so I walked back to get my drink where I left it on the table, and he followed me, still trying to close me. I had to tell him that we were done for a second time. If this is how you like to buy a car, this is your dealership. read more

Shout out TRACY HONDA. I always bring in my Honda accord for all its service needs. The service department always goes above and beyond! If i could give 100 stars i would !!!! read more

It was a good experience while I was there everyone was kind and helpful. But once I got home, it became a different story. The dealership wasn't transparent about the optional charges. I even went with my dad and he was also confused because he also does not recall hearing anything of optional charges. I ended up canceling some and wish to cancel more, it's been really stressful since then. Honestly, this has turned into a very negative experience. I wish I had taken my business elsewhere. I was told to reach out if I had any questions or concerns, but when I did, the responses felt rude. I kept following up because I never got a solid answer or peace of mind which was what I wanted especially with this being my first car. I get it my questions to them may seem like straightforward or silly questions but as someone that doesn't know these things they're not and it's very stressful trying to figure it out and having them be either unresponsive or rude and dismissive. read more

Great experience! Buying a car (2025 HRV sport 4wd) for my 75 yr old mother in law so... Our sales rep was Geo. He could not have be better. Took his time to give her ALL the info she asked for. Polite, professional and patient. We received a fair offer on our trade-ins and a good price with no hassle on the new car. Thank you!!! read more

Geo was outstanding! Exceptional customer service and great personality. Exceeded my expectations and was very thorough with everything making this a smooth transaction. Thank you to everyone over at Tracy Honda! Will definitely return and recommend to anyone. read more

Tracy Honda - 2025 Honda Civic Sport Hybrid - Car Dealers Near Me - Tracy, California