It was wonderful buying a car from Tracy Honda. It was so simple. I put a query on Tracy Honda website. I got response from Rachel within 15 minutes (night 10pm) with a quote. The offer was very attractive. Another dealership near my house was trying to sell me Civic for more than what I paid for Accord at Tracy Honda. I scheduled an appointment for Saturday morning, I was greeted by Russ, car was ready for test drive. After all the process and paper work, we were out of dealership with our new car, old car traded in and lease signed at 0%, in under 2.5 hours. Between Russ and Rachel, they made my interaction very smooth and pleasant. I loved the people around. The Finance team was great too. I respect the efficiency and love the customer care shown. I also appreciated the fact that they didn't just try to sell me their inventory (unlike my neighborhood Honda Dealer), rather their focus, even before I reached the dealership in person, was to understand what I needed and suggested what will be best for best for my daily drive of 100+ miles in heavy traffic. I am loving my car !! Thanks to Honda for making safe and comfortable cars. Thank you Tracy Honda for having excellent team focused on Customer care. Thank you Rachel and Russ for making this experience memorable. read more

I had a bad experience here before. Once. It was a supply issue and miscommunication.. my experience today is fantastic! I take back that bad experience and scratching it off the list. Great service. Fast. Everyone was super friendly -From the person who greeted me by the door, my rep, the other rep, shuttle driver and Cashier. All are extremely friendly! Helpful and acknowledges their customers. This is the best $50 oil change service I ever had!!!!! Will surely come back! read more

Bought a certified pre-owned Honda Odyssey from here... Noticed that our TPMS sensor was on (TPS REPORT?!??).. anyway, took it in to them.. In order to certify a pre-owned it's suppose to pass a long list of checks to make sure it's tip top, etc.. well, somehow they missed the fact hat this vehicle was missing the TPMS sensors (TPMS = Tire Pressure Monitoring System). They ordered and installed them. My question was "what else did you miss?" considering the light was on when we drovie it away, I can only imagine it was ON during the inspection, so why didn't they inspect why the light was on!??? Hmmmmmmm.......... Timeframe: Honda of Tracy was very fast at ordering and installing these parts, they communicated ery well with us via phone as to what, when and why.. I really appreciate updates and they didn't slack here. While you wait they have a fresh coffee brewing system that features Starbucks coffee and a whole array of condiments for the cup of joe. A nicew waiting area with television and (moms and dads listen up) a closed of rrom with a door (all glass) for the kids to play in!! The staff was curteous and polite the entire time. read more

Tracy Honda had the best car at the best price! I searched all over the SF Bay Area, and found these guys through CarGurus.com. This was my first car purchase from a dealer, and after visiting many other dealers I was happy to give my business to Tracy Honda. When I arrived without an appointment I was greeted by Rishi Aulakh, who took her time with me on the lot and let me test drive any car I wanted. She was really great company.. not pushy at all and had answers for all my questions. She took her time while I soul searched and helped me crunch numbers and compare models. I never felt pressured by her. We had a lot of laughs! In the end, I ended up buying a 1 year old Honda Certified Pilot Touring edition at an amazing price. Super stoked on it. read more

What a lengthy, unsatisfying experience. Over 3 hours of my day spent and I did not get the car I fell in love with. My guaranteed online quote some how jumped up +$5000!!! Same exact car, no extras. Do these people know what guatantee means? I'm suppose to go back tomorrow and bring my car for the trade in and actually sign paperwork but I may just go elsewhere for another Honda or check out another kind of car. read more

so i am overdue for a review! my boyfriend and i purchased an 09 acura tsx technology package! we are in love with it! it was basically brand new looking inside and out. i know if we bought it from a different dealer without the big name brand or a private dealer we would of saved a fortune, but honestly why not go with a dealership that you can trust. most people go to jz auto in tracy, but if you have been there and catch them off guard they're basically selling you cars with dents and broken things and fix them before putting them on the lot and telling you that it is a clean title! i know a good amount about cars so these type of people cannot fool me. the manager slipped and confirmed that's what they do. anyway! if you're going to tracy honda make sure you ask for francisco! he's an older filipino man! he's not like most of these slime ball sales men who approach you and won't leave like a virus! an african american gentlemen approached us offering us refreshments inside with a smile and a fake positive attitude...and as soon as we said we were waiting for francisco he brushes us right off. at first we wanted to get a honda crv, but being cautious with our money and having the upper hand because we were pre-approved we had an idea where we wanted to spend out money with taxes, registration, and fees. they wouldn't budge and give us a deal so we left. after all the hassling phone calls we simply explained to them we weren't interested then the offering and bargaining followed. but for them we are still to no avail. maybe a week later we went and we found the tsx and had a good deal. it took forever to get everything situated! we came in at 4pm and left at 8pm. so make sure you give yourself plenty of time. my cons: when we bought my accord from a previous dealership couple years back they let us take the car with 7 days free insurance. at honda if you don't have insurance they make you get one on the spot or else you can't even drive your own car off the lot. make sure you already have an insurance company lined up! another con is- nick is an indian gentlemen i believe that is his name..talks extremely fast. extremely rude. tells you to ask questions later and completely slow preparing transactions. his accent is so thick you'll be afraid you may miss a word and get ripped off! he's their new sales manager. or whatever he does. he basically processes your contract. if you get their warranty for a used vehicle it doesn't make sense to pay over $2,000 then every time you come in you have to pay $100. ps. nick will offer you geico and say they're the best but honestly i think he has an affiliation with them because my quote was way better with aaa. ask for someone else if that option is available. it is your investment after all! shame on you nick for telling my boyfriend if we don't get your warranty something will happen to our car and we will spend thousands on repairs. i swear sometimes people don't know who they hire. two face and what not! i hope karma bites you on your ass! my advice to you is: don't just come and have these salesmen hassle you and tell you everything you want to hear! it is better if you have the money. even better to be pre-approved because they are on commission so they want to make that money and quota! you'll have the uppper hand! pro: francisco! you made this such a pleasant transaction. i know your intentions are in the right place! i enjoyed our chat while we waited for our contracts. thank you for coming in on your day off for us! thank you for making sure we got home safe! thank you for taking a picture with us in our new car. you're so sweet! you remind me so much of my grandfather! i hope nothing but the best for you! don't let those other dirty salesmen push you around. i see them talking down on you because you're older, especially that fat white guy who sits in the office and just tells you orders! we miss you! we hope to see you soon! thank you for an excellent customer service! take care! (i hope you see this) overall. 1. know your price range. 2. study the car you want 3. ask for francisco! happy shopping. remember be patient. this is a big investment!!! =) read more

Tracy Honda - MY 09 ACURA TSX WITH TECHNOLOGY PACKAGE. lol my bf cleaning. =) - Car Dealers Near Me - Tracy, California

I never thought I'd give a car dealership a 5-Star Rating, but I find myself doing that today because it was a 5-STAR EXPERIENCE from beginning to end. Purchased a 2014 Honda Accord EX-L and got an excellent deal on it, as well as a fair trade-in value for my 2007 Lexus RX-350. It was a no-pressure and no-hassle buying experience and that's something you don't see in this industry very often. If you're in the market for a Honda vehicle, I'm proud to highly recommend the sales consultant who assisted my wife and I. His name is MATT. read more

This was my first time buying a car from a dealership. I had done my research - Kelly Blue Book, Edmunds - etc and had a pretty good idea of the price I was looking to pay on a specific new car. I reached out to James Herren after seeing that Tracy Honda was offering the lowest price. His quote matched what I was hoping for and was much lower than all the other Honda dealers that I had found. After he had offered a price, confirmed that he could get the color I wanted and we had agreed on the date of sale I got an even cheaper quote through TrueCar. I sent James a txt asking if he could honor this new price and he said yes. That simple. As the date of purchase approached I was honestly anticipating being d*cked around. I had been told that this was a bait and switch shop - I called and emailed to confirm that the car we had agreed upon was there for the price we agreed on. I arrived. Car was there! So far so good. Went over the details with James - very professional and personable- not pushy. To finalize the paperwork and to discuss financing I worked with Todd Suender who was also nice. He wasn't pushy but it is his job to try to get some extras out of you. The finance rate was higher than I anticipated and only when we started talking about the possibility of an extended warranty was he magically able to get me a lower interest rate to keep my monthly payments the same. I bought it, but when I decided a few days later that I did not actually want the added coverage he was responsive and helpful in helping me cancel my warranty. I should also say that he didn't try to sell me anything unreasonable. The process was overall seamless. I got a GREAT car for a GREAT deal, well below the msrp and even the invoice price and didn't ever feel like I was being conned. I feel very confident recommending this dealership. read more

My husband and I started out the day just to look at the possibility of buying a new car. We were met on the lot by AJ Chatrath, who was very polite, friendly, professional and (most of all) non-pressuring. AJ was patient and listened and made the car-buying process a lot less painful than in the past. In the end, I have my handsome Apollo (cosmic blue civic EX). Thanks AJ!!!!!! read more

​Friday, March 8 took my Honda Clarity in for repair. Rachel quoted $500. I left my car because the part needed to be ordered and would be ready for pickup on the following Tuesday. Tuesday I received a call from Daniel since Rachel was off asking me if I would approve the service and it would be $600. When I finally picked up my car I was charged $772.00. Lots of different reasons offered. Today I contact my insurance carrier, and they contact Tracy and the fourth rationale for the padded invoice was the 2-hour diagnostics. Today Honda's are not anything special​l in​ terms of reliability and features. This store is incredibly dishonest. I was not necessarily sticker-shocked​ about the cost but was amazed at the audacity to pad the bill and not have a consistent​ explanation. read more

It's been a looooong time since I bought a Honda, since my 1996 Honda Accord EX (with over 300,000k), wasn't going to give up the ship, but alas, during it's last oil change, I was informed that it needed a new head gasket and it wasn't worth the repair. A very sad day for me. As I got older, I told myself that I would never buy a new car again (the depreciation factor is just too great), but would probably stick to the Honda brand since my car held up so well for so long. We started canvassing all the Honda, Acura, Mazda, and Lexus dealers for a certified pre-owned cars in the bay area. I even checked Car Max! Nothing. That is...nothing that was reasonably priced, that had the features I wanted including low mileage. If we did find a car that met our criteria, it was sold before we could get to it. We finally found a Honda Accord EX-L that was listed in Tracy, so we went out to see it the very next day. This is when we had the good fortune of meeting Dylan Soldati (and later, Frank Esparaza), but the misfortune of the car having been sold the day before we got there. However, Dylan told us that he had good news and that there was another Accord EX-L, the same year, with lower mileage and a little lower sticker price! Hooray! Too funny that it was the same color, inside and out, and the same model of my old faithful 1996. We took this one for a test drive and found it to fit the bill, had more features than expected and had low mileage. Problem was, we didn't know if we had the financial backing of our credit union. Since this was a Sunday, we wouldn't know until Monday. Dylan and Frank (the sales force at Tracy Honda work in teams) were both off until Wednesday. Eeeeek! Someone might buy the car out from under us, and we didn't want to have a hard credit inquiry on our credit history...trying to keep the score up, you know!? Dylan was kind enough to give us his cell phone number so that we could contact him on his day off. Dylan was not one of those aggressive sales people, who are often intimidating and relentless in their pursuit of a sale. We appreciated that very much! Thankfully, we were approved by our credit union for a lower percentage than Honda could offer, and we went back that following Wednesday to "seal the deal." The story is long, but the car purchase was short and seamless. To get to the point...Frank and Dylan were two of the best people that we have worked with in a long time. They were very helpful, had many good suggestions, offered sound guidance/opinions, and were a real pleasure to know. We liked the team approach as well. We all know that dealers are out to make their money, and though the car was basically a no haggle, certified pre-owned vehicle, Frank took excellent care of us, and threw in a few GREAT perks that made up for not being able to really lower the price of the car. Todd, the finance guy, went over a few other things, like extended warranties and protection policies that was also helpful to know about, and helped us decide what to get. In short, you would want to make the drive to Tracy if you are in the bay area, and you would want to work with Frank and Dylan in purchasing your Honda, be it new or used. They make you feel that you are a valued customer. I'm still missing my 1996 (which was bought by someone who is going to fix it), but we (me in particular) are loving our certified pre-owned Accord! Thank you Frank and Dylan for ALL of you help! read more

I came to Tracy Honda and purchased my second car. My salesman Rocky Bhatti was very helpful. I definitely recommend this dealership to everyone. read more

This was the worst experience ever!!!! Mina the salesman was very rude didn't even run my credit score to see if I would qualify for the car I wanted. He told me that I wasn't going to be able to afford the car and told me to leave, so I left and went to Stockton Honda where I bought the car I wanted and had a better experience with better customer service. Never coming to Tracy Honda again. I contact the manger and he told me to calm down and there was no reason for me to be mad. Worst experience ever!!!! read more

Great experience, awesome deal, and personable salesperson with Dominic. Walked away having had a great experience I would highly recommend Tracy Honda!!! read more

I recently purchased a new car at Tracy Honda, I did this on my own for first time. My experience was so comforting and so well explained, they really worked magic and made my dream car come true. I want to give a shout out to my amazing sales person Rocky Bhatti, from the moment I walked on to the lot to driving away in my new car,he was the perfect person to have through the process, patient, knowledgeable and great at explaining everything, it couldn't have went any easier. Thank you Tracy Honda, and especially thank Rocky Bhatti, read more

Sooo long story short I'm young with not the greatest credit, as I have learned the hard way about the significance of credit! My 2008 Lexus finally has given out on me and needed a 2k+ repair fix and it would be pointless to keep pumping money into the car. Came to Tracy Honda even though I'm a Lexus girl lol, and I was able to get a 2019 Honda Civic with 50k miles for a very good monthly payment! The amount is was quoted for at first was around almost 500 monthly, Dom (the best carsalesman) got me down to the 3 range monthly!!!!! I work full time and go to school so I need a reliable vehicle for transportation and I was given that at Tracy Honda. I put my trust in Dom and they made something work for me and I came out with a newer model car. I literally only had today to find a new car as I use my car for work....I was so worried and nervous and didn't know what to expect but Dom at Tracy Honda has surpassed my expectations and I am a happy camper. read more

Avoid at all costs - extremely unhelpful. I bought a certified used 2015 Honda Civic from this dealer (in 2016) and realized down the road that the car had multiple "bad" parts and general malfunctions. When I reached out, they did not help whatsoever. Everything they said about the warranty was basically a lie and ended up cost more over $1,000 in expenses. Once when I called a lady literally laughed in my face and told me good luck. read more

Tracy Honda - 2015 Civic - Car Dealers Near Me - Tracy, California

Horrible service Been booked 3 time and no one had a clue what my car need it even tho I had told them 3-4x what was need it on the car. Horrible horrible!!! Dear owner, It's a shame too, I've been going there for 6 months and every time is the same story, what are you here for? "We don't have it in our notes " they checked my car and ordered the parts over and over and over due to them not following up and when I was there they didn't even do what they were supposed todo. I had to tell them everything over and over. And this was just a simple recall. I also tired to buy a car 2 years ago and the rep was not helpful. I've given this location a lot of second and third try's but I don't recommend at all. A bunch of idiots who can't input simple notes. read more

Thank you James Herren and Darius. We went in to trade in our 2015 CRV EX for a CRV EX-L because I wanted Navigation but Darius pointed out we could save money by getting the EX because it has Apple Play so I get my maps on screen! Thank you James for getting the lease deal I could afford. I love my new CRV! This is the 4th Honda we have purchased from Tracy Honda and even brought friends who live in Napa here to buy a car because the deal was better here than in Napa where they live. read more

ONLY FOR SERVICE DEPARMENT: I have always had a good service with Oscar in the service department, he has excellent customer service skills and super friendly/knowledgeable. He was the first service advisor for my first to visits to Tracy Honda. This time I made an online appointment because my car window of the passenger was making weird noises. I never really care which service advisor i am assigned to being that they are all great. Here goes my list of the amazing people who helped me today because I feel like they should be recognized: 1. Daniel Olivierra was AWESOME, he was super friendly and helpful. Every response ended with a " no problem, sure! " he is truly one of the best advisors there. He made sure to called me and worked with my schedule and accommodated with it very well. From now on if I can will be my go to person when I come get service changes. He found a driver to take me home within five minutes!! 2. Lupe was GREAT, she was the first person I spoke to ask if I can be taken home and picked up to get my car. She made sure everything was done and she was even talking to me for a while waiting to get some help. Best receptionist person they can have :D 3. Last but not least Terry took me home, she was the sweetest thing ever and such a safe driver. She came on time and got me home well. She's the best driver there and very reliable! Thank you for the amazing customer service :) read more

Had an amazing experience at Tracy Honda with "our favorite bald guy Dom"! I can't emphasis enough how pleasant and fun... yes FUN! it was to purchase our car. Dom was so kind and extremely hilarious. He works with you with your budget and gives you the most for your buck. He was so consistent on how attentive and caring he was during the entire process. He made sure to offer us the process of making our preowned certified car new to us! If you're in the market for a new or used car go see Dom (Dominic) at Tracy Honda you won't regret it! read more

This review is for SALES - I live in Santa Rosa, CA. Quite a drive from Tracy. In 2009 I had a bad experience with my local honda dealership and decided to look online for cars that matched my search. I found a fully loaded Honda Pilot 2006 for thousands less than the dented one the local dealership offered me. I drove out there and bought it. In November of 2010 I decided I wanted a Honda Insight and again tried my local dealer and was totally ignored when I pulled up in my beater commuter car. I contacted my sales person from Tracy and he worked my deal over the phone while I was at work as I have a young child and didn't want to spend a lot of time negotiating. I went after work and picked up my new car for way below MSRP. I am extremely satisfied with my purchases, never felt like I was being over charged and I will continue to purchase my vehicles here, as long as my salesman is still there, even if it is a 2 hour drive! Unfortunately I still have to service my car at my local dealership that hounds me to remove my plates that say Tracy Honda. I refuse as I am not going to advertise with them and I am so happy with my experience with Tracy Honda!! read more

The price they agreed with you they don't honor, look at the fine prints very carefully

Be carefully! They are not honestly on business! I want to buy 2018 civic hatchback EX with honda sensing, they quote lower price to attract you,and finally add 2,000 with any reasons on the final price,it's almost same with MSRP, it's very ridiculous. If you want to buy a car from Tracy Honda, be carefully! read more

We visited Tracy Honda this evening to look into a new car for our growing family and was lucky enough to get in contact with Jason and Connor. As complicated as my situation was, they took their time to keep us updated and informed. They bent over backwards to make sure our needs were met without hesitation. I've been through the car buying process a few times, but I feel I was treated and respected with the utmost care...truly the BEST car buying experience I've ever had. In the end I became a happy owner of a Passport which I was dead-set on. Tracy Honda is the place to buy your car and Jason is the one to help. read more

I came here on referral from a good friend to buy a new Honda. Dave was my sales guy and he was AMAZING. The first thing he asked me was "What can you NOT live without in your car?", I hadn't even thought about my car like that, my answer was heated seats and a big trunk. He knew right away what model he wanted to show me, a 2021 Honda Accord Special Edition Sport. As soon as he drove it out for me to look at, I was already sure that was my car. And it was. I bought it that day. To make a long story and day short (because no matter what buying a car is long process) Dave answered all my questions thoroughly and sent me off with the best deal. Mind you, I'm a first time buyer of a new car and he made the experience so much easier and enjoyable! I bought my car on Saturday 4/17/2021, been driving it around for a week tomorrow and I've never been more happy. I walk up to my car and smile at it like it's a good friend I haven't seen in a long time . I am in love with my new car. Thank you Dave (and Frank too!) for making that happen!!! When you go to Tracy Honda, MAKE SURE YOU ASK FOR DAVE!!!! read more

2 years ago around January 2020 I purchased a honda civic with Ola from the sales department. The experience was fine. I could tell Ola did not know much about the car when I asked him how to use the remote start and he replied by saying the car was already warmed up. Before Signing any paper work I took a look at the repair from the previous accident. I noticed some clips and the complete under-shield were missing so I pointed it out to Ola. We came to an agreement That he would give me an extra key fob to make up for the missing parts. I received a paper saying I was owed a key fob and when I called to claim it he denied it and told me I was asking for too much. I am not really that concerned about the key fob situation even though it was part of our agreement . The reason why I am making this review is about the carfax. I asked for the carfax before the purchase. There was only one minor accident reported so I went ahead and bought the car. Now currently in February of 2022 I was out getting appraisals for the same car. The first dealership I went to showed me my own vehicles carfax and it turns out there was 5 other major accidents prior to me purchasing it. If I would of known about these accidents I would have never agreed to purchase it. Now I am stuck with a car that has been through some rough accidents. In the two years of me owning the car I have had to deal with a leak in the truck, front sensors not working properly, and a lot of paint defects. Anyone who purchases a used vehicle from Tracy Honda should do the Carfax themselves so this does not happen to them. read more

From beginning to end we had a Great experience with Tracy Honda and their hard working , knowledgeable team . My husband and I knew pretty much what we wanted and Geo helped us get it and a great deal too! He listened to what we wanted and showed us options we might be interested in. The whole process from walking in to driving off took less than 4 hours. It was incredible! Honda's are amazing cars and if you're ever looking for a great guy try Geo at Tracy Honda. read more

Review for Dominic Leyva They tried to treat me and my brother as if we were suckers. My brother and I went into look at a 4 door Honda civic and we wanted to do a trade on his car as well. Got a contact and called ahead to make an appointment. Everything was cool went their meet Dominic Leyva to talk about price. Got to Tracy Honda and meet Dominic , we gave him everything he needed for the trade in. We went inside and Dominic ask my brother for more information such as insurance and job info. Then he ask my brother to put his social security into th e system. I was like WTF , why does he need to do that at this moment. We had already came from lodi, folsom, roseville, Stockton and elk grove Honda looking at prices and cars. None of the others honda dealers asked for his Social. We came in to look and talk about the price. I got very angry and ask Dominic what is the price , he responded in saying this check is our price. That makes no sense what so ever. Dealers make money off of every credit check and inquiry. Roseville Honda actually prints out an offer and gives it to you. Never even got a chance to talk about the price. My brother got a carmax offer and roseville Honda beat it and even Folsom Honda match the buy price. We have an online quote for Stockton and offer from roseville already. Tracy Honda's business practices are pretty terrible in comparison. It seem like they just thought we were punk kids or something wow. It was funny cause when we came Dominic was telling us that he was taking care of some other people that had a bad experience lol, bet it was because of him.Dont bother with this place go to roseville Honda or somewhere else. Waste of time. read more

AJ and Courtney at Tracy Honda are the best! We went in looking to buy an Accord. Courtney found us a car with everything we wanted, and AJ worked with us and got it to the price we wanted. They were nice, friendly, and professional. If anyone is looking to buy a Honda, Courtney and AJ are your guys. read more

Came to look for a new car and was helped by Rocky Bhatti who was immediately very personable. I came looking for a specific Honda C-RV. Mr.Bhatti was very helpful and professional. He showed all of the bells and whistles of the car very clearly. Above all, the whole purchase was hassle free and not stressful. Thank you to Rocky Bhatti and James Herren for the great car buying experience!! read more

Tracy Honda - NEW CAR!! - Car Dealers Near Me - Tracy, California

Let's be honest, buying a car kind of sucks in general. However, James Herren at Tracy Honda was an great to work with and gave us a really good deal with no hassle. He was also just really nice and he has checked in with us multiple times since to make sure we're doing well. My wife and I were working with 3 dealers to try to get the best deal on a 2015 Honda Fit. We wanted a White LX Manual. I asked James what he could do for me and he said he'd get back to me. When he got back to me, he offered us a great deal, and I said I'd think about it. I brought this info to the other dealers and they basically strung me along, didn't communicate with me when they said they would, wouldn't be clear about what price they would offer, and one of them acted like we hadn't already talked twice before when he was supposed to call me back to tell me what lower offer he could make. We decided we were going to go to Tracy. I called James and I told him we wanted to buy. Since it had been about a week since I said I'd get back to him, he asked me to clarify color. I said White and he told me there are no White LX Manuals in Northern California period. I then realized that these other dealers hadn't really been communicating with me because they wanted to continue to pretend they had access to what I wanted when they did not. James said he had a Silver in stock and we went right out and bought it. It was easy and painless. James, nor his finance person, never tried to make us buy anything we didn't want or condescended to us about why we were making a bad choice by not getting extra this or that, like many dealers I've seen. I've seen James has had some bad reviews on here, and I'm guessing it's because James is very straightforward and many people don't like being told the truth--they want to be danced with. In my experience, however, James took kindness and honesty and responded with kindness and honesty. I certainly wasn't that easy to deal with either, as I had negotiated quite a bit and requested 3+ times for a better price and waited for him to call back without being willing to just do the deal right there. In general, Tracy Honda is great and I recommend them to anyone looking for a Honda. read more

I've never been told before by a service writer to go to parts and order first then request service. Not only that but parts couldn't even find my part. A pair of tie rods for a Honda prelude. Wasted 40 minutes for parts they don't have for a service I won't get. read more

I have called THREE times and left a message to get my BRAND NEW car in because when I went through the car wash, the water came in through the door!!!!! I know they make no MONEY on a warranty issue but, this is very poor customer service!!!! If mold begins in my car, this will be ugly. Terrible service!!!! read more

I had mixed reviews walking into Tracy Honda, especially from a previous experience with another Honda dealership. Needless to say, I was a bit of a skeptic before AJ had a chance to service me. I went from doubtful to sold in nothing flat due to his tremendous work ethic and extremely friendly personality. We walked out with our new Honda and couldn't have been more pleased with the entire experience. AJ was no pressure from the start, and answered all of our questions. He fought to get us the deal that we wanted, and went above and beyond to assist us well after closing time on a Friday no less. I went from skeptic and critic to a believer of this car dealership in nothing flat. All thanks to AJ and his hard work. Looking for a new car but not sure where to head in Tracy? Do yourself a favor and head to Tracy Honda to look up AJ today. We couldn't be more happy with our new Honda and the customer service here at Tracy Honda. read more

Real shitty service, I went in to test drive a car on Sunday, said I was very interested in the car and would most likely buy end of week. The sales rep Stephan said he would let me know if anything comes up with the car and if anyone was moving on it.. So I sent a text the next day regarding paperwork and was told they would get back to me Wednesday about more information I needed in order to start the process. Later that day I called, text and left many voicemails to the Sales manager James Herren, whom NEVER responded back to me at all the entire day. Then early this morning I see the car was sold....no heads up, no response from James or anything. This place is a joke, they act like they have great customer service, but they don't. And I don't want to see that Brett guy comment on this review with his super basic apology, save it Brett, I don't want to see your cheesy response. read more

Tracy Honda, What a great place to buy a car. We dislike dealing with car sales people, but here we dealt with the Internet Sales dept & WOW. Walked in, sat down with a Internet Sales person named Steven Brent Honnoll (Nicest sales person we've ever met) & looked through the computer for the specific cars we were wanting.  We found the exact car, color & payments we wanted & we drove off the lot in less then 2 hrs. Their prices were lower then Sacramento or Stockton. Their customer service was way above any dealership we have ever dealt with. Everyone & anyone that worked there were very kind & polite to us. What a great experience. Both Steven Brent Honnoll & Todd Suender were so awesome.  We would recommend this place to anyone anytime. We will return to Tracy Honda. Thank you Tracy Honda. Victoria & Paul Flenner read more

Tracy Honda - Car Dealers Near Me - Tracy, California

Just purchase Honda Hybrid here I had the best experience here compared to any vehicle I've purchased elsewhere I strongly recommended buying a car from this dealership if looking for a Honda what I thought would be a stressful day turned into a non stress day and I was in and out in 3 hrs Pete Presant and Frank Esparza are the best ... thanks Guys for all your help ... I'm a very Happy Girl!!!! .. read more

I really liked how welcoming everyone was. Not overwhelming at all. I was helped by a gentleman by the name of Rocky he helped me even when I thought I couldn't get the car made it happen. Thank you Honda you guys rock!!! read more

Had a great experience!! AJ was very helpful, he made the transaction with no pressure and got us exactly what we wanted. We came all the way from Hughson (walked into Misltin Honda and walked right out, they just wasted our time). Completely different experience at Tracy. Again AJ helped us get exactly what we wanted at a great price!! A++++ To you AJ. We will be buying our next car from you soon. :D read more