I tend to forget about Napa, not sure if it's because there's so many AutoZones and Advance auto…read moreparts stores around me. Well, it very could be the reason...But I am not going to forget anymore. Napa is a great store, besides auto parts. They carry parts and tools for marine, and farm equipment. Napa's inventory rivals the dealers when it comes to supplies and prices. The service is so much better, than the two other businesses I mentioned. They even offer curbside pickup, and online pickup is normally ready within 30 minutes. I will make it a point, to shop here more often.

We have older vehicles, and regularly do some repairs ourselves. (By "ourselves", I mean my handy…read moredad does some repairs for us.) There is a more convenient AutoZone location near our home, but we gave up on them after several chances, and several fails of them selling us the wrong part. Which brings me to Napa. For anyone who does their own car repair, you probably already know that Napa parts are typically more expensive than places like AutoZone. But you're paying for the expertise of Napa salespeople, who have not steered us wrong with incorrect parts. This particular Napa store is hooked to one of their larger distribution centers in the area. So if you need a car part or tool, there is a good chance they'll have it at this store, or in the attached warehouse. The last time I was in, everyone was masked (during pandemic times), and aisles and floors were clearly marked to keep patrons safely distanced. When we have an auto parts need, it may save us a few bucks to go to a cheaper vendor, but avoiding the hassle of wrong parts and returns makes it worth it to pay the price at reliable Napa.

Great place amazing service great prices with oil change brakes rotors would highly recommendread more

I got a good deal on a used truck not long ago. Owner run so the people were real nice. For a…read moresmaller car lot they have a good selection.

Honest, efficient and reliable. After a truly terrible dealership repair I immediately needed…read moreanother repair. They chalked it up to a faulty part from a repair they did six months ago and fixed it again free of charge! I cannot say enough good things about this shop. I trust them and that says a lot. They always perform the needed repair and don't try to add on unnecessary ones. I learned my lesson when I took my VW to the dealer thinking I'd get it back sooner. I did NOT and they overcharged me!

I recommend them to everybody who want to have their European car repaired by highly knowledgeable…read moreprofessionals. I know my BMW is in good hands at Black Forest Motorsport.

Pains me to write this review as I've been a customer for over 20 years and typically have nothing…read morebut good things to say, and they have helped me out of many jams. They have even fixed minor problems, and refused any sort of payment multiple times. My car battery tested unusually low during my inspection, I was asked to come back to double check as it was extremely cold that day. I stopped by a couple weeks later. They are too booked to do, it. Isabella tells me to bring it back Thursday morning. Bring the car back Thursday morning. Patrick clearly annoyed with the fact I was in the shop. Not sure if I wasn't put on the schedule appropriately, or just having a personal bad day. Car battery gets checked. Patrick has battery tested "it's at 56% you're good to go." I inquire if that is normal for a battery I believed to only be a year old? "Yeah new batteries can test as low as 80% in this weather, so 56-80% is acceptable." This was said in front of a full waiting room. I inquire with friends more mechanically inclined than me. I am informed yes l, weather will affect the test but, that's testing at a 2 year old charge. Patrick couldn't be bothered to look up as to when the battery was replaced for me to confirm the date. Didn't discuss how the warranty would be determined. A 24% margin of error seems pretty high for a determining factor on a warranty. Didn't tell me what determines an under performing battery, and what would qualify for replacement. Nor tell me when the warranty expires, to potentially bring it back in warmer weather to test again, before the warranty is null. Very disappointed, this is not reflective of brand and service I have become accustomed to, glad they have a second location. I will be avoiding the Transit location.

OMG...Scruggs on transit I love this place... They are so honest.. they don't try to sell you…read moresomething you don't need. I first went to them when one of the car dealerships said that the computer on my car needed to be replaced.. NOw any other place you would go would say oh yea you need that.. 2 hours after I dropped my car off I received a call from Scruggs telling my car was ready.. Said that I only needed an inspection and a new battery... nothing wrong w/ the car.. then i took my newer car to Scruggs on transit for an oil change.. i get a call back that i needed a lot of work done.. head gasket etc.. something you would think that the dealership would've taken care of...once i received the cost i was ready to cry.. they offered me a 3rd party lender.. YAYYYY!! that was awesome.. the people there are the greatest..Henry, Patrick, Carmine (he did the work on my car), Isabella.. I was treated like one of the family.. i will be going there anytime i need to have something done on the car.. you should go too.... THEY ARE THE BEST!! SO MUCH BETTER THAN THE REST!!

I ordered a cadillac converter for my 19 dodge charger. Then I asked them to return it. because I…read moreneeded 02 sensors only and I was told I can't return it n was told they told me over the phone when I ordered it.. I record all my phone calls n not once was I told I couldn't return it so now im out 700 dollars unless I seek legal action

I had an accident in the middle of a blizzard on the thruway while driving from Fredonia to…read moreConnecticut. I drive a Jeep, so I pulled over managed to find Castilone's service department online. They were so nice. I limped over to their shop and had two blown tie rods. They took me immediately, diagnosed the problem, and had me out the door in two hours flat, including diagnosis and getting parts delivered. They saved my life big time!! Many thanks to them for understanding my problem and for prioritizing my situation as someone far from home.