I stopped in to buy windshield wipers for my car and not only did they have all three in stock, but…read moreJosh put them on for me and tutored me on how it was done, which was different for each blade... great customer service provided by JOSH!!! Great value provided by NAPA on Elmwood Avenue

I'm very disappointed my 2.5 yr old truck battery from Napa is now dead,,and worker won't give me a…read morediscount on a new one,it was stamped 4/21 with a 2yr warranty.

Recommended with my highest possible compliments. My personal experience was superb! I'm done…read moregambling on mechanics Finally! FYI -39 5 star reviews out of 39 review, Jonah is the most honest business owner/mechanic in Buffalo. Consider before wasting your money at any other shop.

I messaged them about replacing my headlight assembly with one I brought in, and they were very…read morechill about that. Service was quick and they did everything I asked.

I took my car to Guans for the first time today, despite having lived in the neighbourhood for…read moreclose to 15 years. I'm WILDLY impressed. Took my car in for an oil change, winter tire swap, and a look at my squeaky brakes. It was done--including the brakes, which needed replacing--in four hours, was incredibly reasonable in terms of cost, and whichever of Derek's guys was working on my car popped out my dented bumper to be nice (at no charge). No upselling, no unnecessary work, and everyone is super nice. I've found my new mechanic!

Be aware of main guy ( Dereck). When doing business with him , first ask for total cost or make…read moresure to call around few auto shops to compare prices . I came in to change a tire and oil change (synthetic ). All together he was charging $150 Other auto shops usually charge $100. He will avoid to talk about total cost until the job is done . Make sure to get the price before anything gets done and make sure you are aware of this price when paying .

They always have what I need and I appreciate it when I walk in with the "can I help you find…read moresomething ". Well lit and well stocked with prices better than the competition. Nice app as well where you can order items and pay at the store! I like that.

Great convenient location and inventory for being a satellite store. The staff is beyond helpful…read moreand knowledgeable. I had the pleasure of working with the store Manager Bill and I must say that he is the most professional person I've dealt with in a while. He was able to help me find the parts I needed to get my classic car back on the road.

new manager really on top of whats what…read more been ordering online forever, occasionaly the system screws up and then notifies me hourly that theyre working on my order - usually on items that are clearly in stock but for whatever reason the system loses track. go into the store and with discounts saved more on my order than i would have using my high volume commercial account. really appreciate that and will continue to use Napa as long as pricing is good!

Fantastic customer experience! Counter staff is very helpful and knowledgeable. They took care of…read moreall my questions and made great recommendations when I was buying parts.

Just worked with Navid to get into a new car, I told him what I wanted and he got me into it in a…read moremonth. A car thats wait eveyrone else said was 2-3 months he got me into early and i see that as very good customer service, once I came in for my paper work and talk numbers, he was very reasonable and didn't add on any bs. Highly recommend going to Navid!

I had a very frustrating experience working with Mark Beasly at North Town Toyota. The entire…read moreprocess of purchasing and arranging shipping for my car was unnecessarily prolonged due to poor communication and a lack of knowledge about their own shipping process. I was repeatedly given incorrect information, which made an already stressful situation even more complicated. I paid for shipping 10 days before ever receiving the car, yet throughout that time I was constantly given different pickup and delivery dates that never actually happened. Because of the misinformation, I ended up taking time off work multiple times for no reason, expecting the car to arrive when I was told it would. There was little to no communication, no tracking updates, and no sense of urgency from the dealership regarding the situation. What made the experience even more frustrating was that I eventually had to contact the shipping company myself and speak directly with a manager just to get a carrier assigned and have the car shipped within the timeframe I needed. That should have been handled by the dealership, especially after already paying for shipping well in advance. On top of that, the customer service was extremely disappointing. I remained patient and cooperative throughout the process because I genuinely wanted the car, but I never felt like I was being taken seriously as a customer. There was constant pressure to sign paperwork before the end of the month, which clearly felt more beneficial to the dealership than to me. I was also told the car would not be held for more than a week unless I signed immediately, creating unnecessary pressure to rush into a major purchase. At one point, I was even told another person had a hold on the vehicle, which felt like a scare tactic to push me into making a quicker decision. Overall, this was an incredibly stressful and exhausting experience. Between the misinformation, pressure tactics, lack of communication, and the fact that I had to step in and handle parts of the shipping process myself, I can honestly say that if I had known things would be handled this poorly, I never would have purchased a car from this dealership. I would strongly encourage others to be cautious when working with this salesperson and dealership.

My "Go To" location because of its convenience…read more However, there often seems to be a pump out of service - so be ready to circle around to a different pump. That aside, prices are usually pretty good. The lot is a bit tight and this location gets pretty busy. There is also a Tim Horton's drive-thru and a car wash located on the property. Just a note, they recently changed their credit system and there is no reference mentioned for "credit" only for "debit" when you insert your card. I selected the "debit" on the left of the screen (a second debit reference is on the right side of the screen) and it did process my card as credit.

I come to Speedway way more than any person should be visiting a gas station!…read more Through Speedway Rewards, I'm always earning points that can be redeemed for so many things from food and beverage to gift cards! And every month, you can choose your "perk" - I always choose double points on gas! I also earn a lot of freebies (for example, I earned a free 20oz Moutain Dew today from purchasing I think 5 Mountain Dews). You also get a free drink for your birthday. Food and drink is reasonably priced. Staff is friendly. Manager is great; I have even gone in and paid for gas and then got in my car without pumping and drove home, realizing my error as I got to my street. I went back to the store and the manager fixed my silly mistake. There is also a Tim Hortons here and a drive through car wash (I have not used it so I can't comment on this). If you use the car wash, you can save some change on the cost of gas.