When my Nissan had some issues - Nissan Versa year 2016 - they were kind enough to respond very…read morequickly on Yelp .. it is rare and they do respond even on weekends. Amazing and good. People who have work ethic, honesty, truth in today's world will always rise and above everyone by Gods grace

Scott is a great guy in the mechanic industry. I drive a 96 Ford F-150 that I bought in Ohio…read more Plenty of rust issues. He completely replaced my transmission coolant line that had rusted out. He's the only guy in town that could have done it. Nobody else wanted to even try. Thanks again Scott. I'll be back.

Very trustworthy have been using them for about a10 years. I would highly recommend this company.read more

Richards fixed my 2017 Ford Raptor that was making an awful rattling sound when no one else wanted…read moreto look at it and told me I would be better off trading it. They did an awesome job and saved me thousands! They are refreshingly honest, thorough, and cost friendly. Highly recommend!!!

He knew I was desperate to find out what was really wrong with my car. Told me he needed to charge…read morehundreds to properly diagnose the car. I paid him $900. He put a starter in it and gave me the car back with the throttle warning light on and the engine light. Now I can't even drive the car because it loses power and im told if I drive it, it will go into limp mode. When I drove right back 5 miss later he completely shirked any and all responsibility for it. I guess Im just another victim to him. Enjoy your mortgage payment Old Man. You are a DISGRACE. I've lived in West Ashley my whole life and I plan on warning everyone I know about this criminal. DISGUSTING

I almost get into accidents because this place made mechanical error when they fix my car, they…read morewere terrible service, careless, inefficient, and complain for business. It is not safe at all to repair your car at this place, or your life is in danger.

I called to get a price on how much they would charge me to put a set of spark plugs on my 2018 GMC…read morepick up truck along with a coil pack that I have purchased. They quoted me $483 which is absolutely ridiculous, they're working on on Covid prices so I shopped around and found H&H auto that quoted me 190 so much more reasonable, these guys ain't gonna retire off of my money!

Update (see original post below):…read more Bottom line: they found the problem, fixed it, shipped the car to us, and covered the rental car. Longer story: In response to my original post below, upper-management contacted me and offered to do whatever it takes to get the car repaired. I dropped off my car the day before we were supposed to move from SC to TN, and their master mechanic got to work on it early the next morning. He found the problem: their other mechanic cracked my fuel tank when banging on it to get the fuel pump out, which was causing a fuel leak. It's hard to believe this mechanic didn't notice this when he did it, which would have saved everyone a lot of trouble and Paul's Car Care a lot of money. As a result of the cracked tank, they had to order a new fuel tank, but we were moving that very same day. So, they offered to fix the car and ship it to us in TN. When I requested that they cover a rental car, they offered to cover $100. After a little back and forth, they offered to cover the rental car until they returned out car. A week later, they returned my car with everything working properly. -------- ORIGINAL POST Bottom line: they damaged my car during the repair and didn't fix it. The story: I brought my car in for a fuel pump replacement on 5/16/2025. They replaced the fuel pump, but now I can't fill up my gas tank. Brought it back to them on 3 different occasions, but they couldn't figure out the problem or fix it. So, now I can only fill my car up with a little more than half a tank of gas, which, as you can imagine, is very inconvenient. The manager, Cody, repeated said he was "stumped" and had to call others to try and figure out the problem. And, he would only bring up possible problems when I identified them first. Seemed like he was trying to send me on my way thinking there was no way to fix the issue. He also admitted that the mechanic working on my car was inexperienced, while simultaneously claiming he couldn't have damaged anything, specifically the fuel canister that is right next to the fuel tank. And, Cody continued to insist that the mechanic does reliable work, even though redo his work by reinstalling the fuel pump the mechanic installed... Cody did offer to replace the fuel pump, said he ordered it, and scheduled a follow up appointment. But, when I showed up, he said the part never arrived. He never bothered to communicate that to me before I drove all the way across town. And, he never offered an apology for wasting my time. To their credit, they did replace several parts without charging me, but this was not without some back-and-forth. And, at the end of the day, the problem still persists. So, I'd love a refund on the fuel pump replaced--the repair that resulted in the damage. Wasted a lot of time and spent a good deal of money with this shop only to be left with a problem I didn't have before I brought my car in. They're either incompetent or dishonest, or a combination of both. Very frustrating. I would recommend you try Gerald's or Marks Super Service Center instead of Paul's Car Care.

We had to have the stems replaced on our front passenger wheel. They took care of us promptly. As…read morewe left there was an odd scraping/brushing noise. We took it back, they road tested it and found the problem immediately. Then we took the car on a long trip and as it happens we got the notification for an oil change and tire rotation, so we took the car to a dealer nearby. They did the usual multi point inspection and everything checked out, they didn't even comment on the front passenger wheel. So we have contemporaneous independent confirmation of the quality work that Above and Beyond does. We will definitely use them in the future.

I would absolutely recommend this shop for car repairs. James was who I worked with most directly…read more He was kind , professional , patient and helpful while sharing with me the diagnosis of my car. Everyone I spoke with at different times treated me well. I have used their auto repair services before and all three times am completely satisfied with Above and Beyond Auto.

HONEST! My husband had a service light come on in his truck. They diagnosed it quickly, explained…read morethe repair, even guided him how to do it if he wanted to do it himself. He was very impressed (& he's not easily impressed). Will absolutely go back here the next time one of our trucks needs serviced, no hesitation.

They are extremely honest and made sure I was taken care of. Will definitely be my go to for any…read morerepairs

What a wonderful company they do excellent work. I've used them twice now and I couldn't be more…read moreimpressed after each time. Great customer service response of and really professional. My car looks Like nothing ever happened and it just came off a lot. Highly recommend!!!

BEWARE! Do not use this company. They are thieves. Long story short, 10 months later, my son's…read morecar is not fixed. We have been round and round with them with lie after lie. Still no Tacoma grill or fuel cap. They also replaced a fuel pump that did not need to be replaced (they mixed my Tacoma with another customer (per my claims person from BC) GEICO asked for their money back which is why Mark is really upset and "punishing us" Finally, GEICO stepped in. Heading to court! Management is a joke. If you ever encounter Mark, RUN!!!

Very overpriced and unclear charges I was charged over $700…read morejust to change the front brakes and rotors, which is way more than what I've paid at other places for the exact same job. On top of that, they added an extra $50 charge on the invoice without clearly explaining what it was for. When I called to ask, the person told me it was "for materials they use in the shop like rugs and stuff." Honestly, that's the first time I've ever heard something like that. I had the same work done on the same car at another shop for almost half the price. Be careful and make sure to get a detailed estimate before agreeing to any work here.

Called and made an appointment for an oil change. Arrived on time, they offered a free routine…read morecheckup. Was told the price just the oil change. I was offered water or coffee. They said it would be approximately an hour, and offered me a courtesy ride home. I decided to just wait. The waiting area was extremely clean. Very comfortable seating. They have a wall with a counter and charging stations and stools. I received a text showing me the air filters, a nice gentleman came and got my approval to change the filters. I was asked if I was ok & if I needed anything. They honored the coupon I received in the mail. Brought my vehicle up to the front door. Very nice experience. Highly recommend this business. I will definitely be a return customer