Zero Stars! This a$$hole said I needed a new clutch and only replaced a spring. I waited 3 weeks and he charged me $1850! He would not let me order my own parts (specialty Land Rover) because he wouldn't warranty other peoples parts. He closed up shop a few weeks later. My clutch just needed to be adjusted. If I find him, I will post his info after I sue him! Jonathan, we coming for you! Shady douche! read more

my transmission was replaced a few months ago and ever since the replacement my truck has been running worst than it ever was before the replacement. I've tried calling back to the shop several times no one would return my call back ... If y'all did closed down that was the best thing ever because y'all service is AWFUL read more

I wish there was way to place a zero star on yelp for the lack thereof customer service and professionalism. I'm highly disappointed in the service because I thought South Carolina was suppose to be a pleasant experience. I'm a young woman and don't believe I have ever been disrespected coming to South Carolina before. The number one key to a business owner is to have first class customer service. I came in pretty pleasant and had no attention of being treated in this fashion. It could have been that the owner was having a bad day or was really busy with work. But as a potential customer for the future "Rudimentary is unacceptable" Food for thought for the further is to have a more positive approach in life" If you DO NOT care about customer service, I would recommend going. However, I would never set a foot back in this business again after the disrespect that I received. read more

The person at the front desk. John, was very unprofessional and plain rude. It tookthem 48 hours to supposedly diagnose a problem with our transmission. Not to mention they charge $395 IN CASH (even though the front door says they take VISA). When they called me to tell me that my transmission was bad and I needed to give them $3000 to fix the transmission, John became verbally aggressive when I told him I was taking my car back without the repair. It then took him another 48 hours of which required a visit to the shop becuase phone calls were not being returned to give us our car back. In taking our car for a second opinon. our car only needed transmission fluid. I do NOT recommend you this business. I hope this review saves you $395 in CASH during a pandemic for a front line employee who didn't have their car for 7 days! read more

Extremely rude and refused to give a time estimate for repairs or prices for diagnosis. LIz S. experience is mine except I didn't leave my car with a blank check. This is a business imploding. read more

If you want professionalism or customer service, stear clear of this place!!! One star is too high. They had my car for a week without ever contacting me me. I called eleven times before getting a response, at which time the owner, John Prine scolded me for calling. He went on to say he doesn't have time to return calls, he's under staffed and there are cars there that have been sitting for weeks that he hadn't gotten to yet. Mr. Prine concluded with, "If you don't like it, come pick up your car." When I dropped the car off there was never an indication that it would be weeks before he would get to it. When I went to pick the car up, Prine simply said, "Okay. Good." He tossed the keys on the counter and that was that. Thank goodness he didn't start on my car. Since the incident, I have heard horror stories of other people's experience with Prine and Transmission Clinics in Mt. Pleasant. Negative 5 stars. read more

If there was a Double Zero, this guy John that owns the place would get it. BEWARE-BEWARE-BEWARE! !!! All work done as an estimate has to be paid in cash. There is a little sign tucked in the corner of the desk that says that but certainly not on the wall where you can see it. When we called about the transmission problem, he assured us that the problem could be found on his "Testing Equipment" but for some reason, ours had to be torn apart to diagnose. The cost of that was $389.00 in CASH. I know why he does it, because his recepts are stamped with a date instead of printed. You pay him cash, he tears up the receipt and uses the receipt number again. A smart way to not pay your taxes, I guess. I sent mine straight to the IRS and SC Tax Dept. Hot Line. He was just about as rude as could be. I guess getting a question or two is out of line when you are being told it will be $3,500.00 for a new transmission. He was even nastier when we told him it was being towed to a new transmission place for a second opinion. This just happened today and it is being evaluated tomorrow. I will revise this if he was telling the truth about the needed repairs and the cost. Even then, it does not excuse his harsh and bullying attitude. More to come......... Well, it has been 4 days since we had our Jeep towed to another place. I would say which one but this guy, John is such an awful person that I don't want to say. We took the Jeep to TC with it only having a small jump every now and then when stopping. We wanted to nip it in the bud so as not to cause more damage. It was very drivable. It was towed to the new guys and could not be driven at all. The radiator was cracked which is evidently common when worked on by thieves such as Transmission Clinics. There was no way for them to tell what the transmission needed since it was in such bad shape due to the reinstall. So, here we are with 4K needed in repair including 1K$ for the radiator. What a shame, when people can't make their money honestly. Hopefully, this review will help others not get robbed. The above is the God's honest truth and we are just sick about the situation. read more

I could not be more pleased with Transmission Clinics and highly recommend this company. I was on vacation in the Charleston area when my car ran into trouble. I left it with a car repair shop but was a ferry ride away when I found it it was the transmission and they didn't do that type of repair. John at Transmission Clinics arranged to have the car picked up and then when it looked like the repair would take longer than the vacation had his guys come in on a Saturday to finish the job so that I could leave the beach on time and not have to return. The car is running great! John went the extra mile and was very kind and good humored. I gave him a big hug when I picked up the car! read more