This is my go to auto shop from your routine maintenance or any specific repairs. I drive an older Acura MDX and these guys are definitely knowledgeable in terms of everything within the Honda family of vehicles/parts. They charge very reasonable rates and even in my last visit I had a power steering hose (which I purchased online) replaced without issue. Love that this shop allows customers to BYOP (bring your own parts) Wouldn't go to any other shop so long as I live in the Queens area! read more

I called Tri Auto for an issue I thought would be a big deal, they knew exactly what the problem was and asked me to come in the next morning. Everyone there, from the guy at the desk to the guy fixing my car, was so helpful. They told me exactly what the problem was in layman terms, didn't make me feel stupid, and told me how to avoid the issue I'm the future. They didn't try to upsell me on more things needing to be fixed, they just solved the simple issue within 10 minutes and I was on my way out. As a woman, I often feel like mechanics are either trying to take advantage of my lack of car knowledge, trying to hit on me, or trying to make me feel stupid. But these guys were sweet, nice, and extremely professional. I'll definitely be coming back here for all my car issues from now on. read more

Kanty and the guys are all amazing here, highly recommended for any type of work that needs to get done on your vehicle!

Great place, Ricky and everyone else there are friendly and know what they're doing. He gets straight to the point, and is completely honest with whats wrong with your car. Prices are fair, and they work on a wide variety of cars, even modified ones. Definitely recommend this place. read more

Ricky helped me with an oil change today, fast and easy to schedule. He was patient in answering all my questions (and having an old car I have a lot of questions! ). Had to put a thicker oil into my car in case I have a leak or am burning oil but the price stayed the same (although I'm not sure if this should cost more, I appreciate him not trying to screw me). He gave me honest advice with my car and helped me with a few minor issues for free. Thanks Ricky! Will be coming back for future maintenance. read more

I have always brought my car here for checkup and repair for almost 5 years now. Before it was called AK Auto and Body, now it is known as Tri Auto and Body. There was a lot of good trust that was build over time between the customer and an auto mechanic shop. Unfortunately, Mr. Art, who was the manager back then, an honest and sincere guy, he has left the company. The place was affordable and friendly. Now, Mr. Ricky, Dennis ran the place with old crews (Jimmy & Spanish guy). They are knowledgeable and helpful, however, it is getting more expensive for repair. I have to bring my car in 3 times within a week for repair that could have cost as much as a grant to fix in total. It is a series of repairs leading up to the costly one. The 1st visit took the whole day due to wrong parts were deliver incorrectly thrice. Second time, there was the real need to confirm the repair services and price first, I have to keep calling the shop to check on status regularly and finally was told the problem was already resolved in addition to what was originally agree upon at a higher price. Third time, after test drive the car that same evening after picking up the car, another problem occurs. The car gave out a loud & panicking metal rattling noise that causes for serious concern and disturbance to the neighborhood peace. It could been easily notice has the shop test drive the automobile. I took the car back and instruct the shop to rework the repair work that was done previously and not to fix anything outside the scope without discussion the matter with customer first for approval. In short, the shop wants more money to fix a separate issue, instead I took the car to another shop for a repair at half the price. Issues resolved for good. read more

New ownership. These guys have made me change parts thats shouldn't be changed. So expensive. Beware, don't trust them. U should go here for your oil change routine only!! Nothing more than that. Otherwise, you'll spend more than you should. read more

Extremely fast and efficient for state inspection. Will come back again next year.

Art the old boss used to run the shop fairly and with respect. Now, this guy Ricky got no manner and yelling at potential customer. I have already told my family not to go there anymore. No way to treat customer! read more

Lol, gonna update the review after 2 years. Ok, so he said due to company procedures. What the hell? If he had said it that way and said it nicely I wouldn't have left a negative review. Clearly they're feeling the burn in the ass so they change their tone. Did you seriously think I wouldn't write a review? Punk kid is feeling the burn lol. read more

I came in needing an oil pan and replacing a rear brake caliper that was fused and was making a horrible stretching noise. They took care of me and there were no surprises. Work done as estimated and on time. Showed me all the boxes for the parts he put on. Made the parts order in front of me with his vendor. Wouldn't hesitate coming to this shop. read more

Have dealt with many crooked mechanics in the past and I am lucky to find these guys to work on my car with jobs I cannot do myself. The owner Art is a genuine person who always gives an honest diagnosis and fair prices. From routine oil changes to major engine work, these guys know what they're doing and do the right thing. This shop is so busy, they don't need to bang anyone out of money for unnecessary jobs. read more

Honest, prompt, and very knowledgeable. I brought my car in for maintenance, and plan on coming back for all future needs. These guys are the best! read more

I have been going to Arms for over 20 years. The prices are very reasonable. The staff is very professional and I have never had to take my car back to them for the same problem they fix the problem and it's done. I highly recommend this auto shop to get your car repaired. read more

Art at AK Auto is a pleasure to work with. I came to him because of the Yelp reviews because I am on a tight budget and need an honest mechanic. Indeed, I found him to be very honest as previous reviewers have said, with very fair pricing. I brought him dealer parts the dealer told me needed to be installed, but he first checked my car to make sure the parts were actually needed so I wouldn't have to have all of them installed if they weren't necessary. He called me promptly after I dropped off the car to provide diagnosis, and the car was fixed very quickly. With many other mechanics, you cringe as you wait for them to announce the price you'll have to pay and then try to figure out how much they're conning you. It's a "game" all of us prefer not to play. We simply want to provide fair compensation to our mechanic for any problems that come up and then always stick with that mechanic. With Art and AK Auto, there is no game, and though having the "Check Engine" light come on is far from a joy, I won't ever wince again as long as Art is around. He gets the highest recommendation, and I truly hope word-of-mouth brings him a snowball effect of business so he ultimately profits more than his competitors. read more

Thank you Mr. Ricky and the wonderful gentleman who fixed the brake rotors and pads for me. I've been telling my other go-to shop I was having problems with my brakes. Squeaked a lot and the brake "doesn't feel right and tight" or whatever! So I decided to try Tri Auto after seeing good reviews on Yelp. Took my car in, and after inspection, the mechanic even let me see what was wrong with the rotors. Gave me a fair and reasonable pricing! and the mechanic drove the car a few blocks just to make sure the work was good. Thank you again, guys. Will recommend your shop to my friends! read more

Most Honest and best mechanic in Queens! Ricky will be very straight forward with you on pricing and how the job will turn out! Great guy!

Met Ricky and his team through my family and friends. They didn't great, quick work and are incredibly pleasant to work with. I highly recommend them and will definitely be going back. read more

Best customer service and a great staff. Ricky is one of the nicest and honest mechanic. Customer for life here.

This company is the most honest mechanic I have ever dealt with, and I have dealt with a lot, all over the world. I was told by a different mechanical that I had MAJOR ELECTRICAL PROBLEMS, and needed a 250 dollar computer diagnostic. Ricky fixed 2 burned out fuses, and diagnosed the source of my problem (cheap phone charger). He had it figured out before I could get on the bus home, and called me as I was standing at the bus stop. He charged me 25 bucks. I'm going back, and I hope you will use these guys!!!!!! read more

I was referred to Tri Auto by a friend and I couldn't be happier with the service that I got. I went during late morning on a Saturday. There were cars that were already being worked on but Kanty, the manager of the place, was extremely friendly and helped me get in and out of place in no time. He also gave some insightful recommendations for my car that I'll have to look into. I'll definitely bring my car back to Tri Auto for all servicing needs and wouldn't hesitate recommending them to anyone else. read more

This place is really incredible. I have a honda civic which I rarely have problems with but I have used them to fix my horn which they did way below the price the dealer quoted my at. Also most recently I had to get a completely new front end, I was so afraid it was going to cost over $1000 and was pleasantly surprised at a low 700. This place is honest, cheap as they can be for the cost of parts and labor, and fast. BE A GOOD CUSTOMER AND TIP they deserve it! =) read more

My experience at AK Auto was VERY pleasant. My 2013 Honda Odyssey got sideswiped and the damage on the right side of the car (with the automatic door) was quite substantial.... it needed fixing of the dents and paint to 3 panels including front and back bumpers. Left the car with AK on Tuesday and received a call the following week, Wednesday to pick up the car. The car was delivered close to brand new... and not to mention smelled like a brand new car! Detailing was.... DETAIL!! They are highly recommended. read more

Love this auto shop and Ricky is the best! They really take the time to take care of your car issues and the price is reasonable. Highly recommended! read more

Ricky (owner) and his people will take care of you. They'll give you a price quote and explain the charge by detail. What more can you ask for besides a job well done. And it'll be done well read more

They are honest, knowledgeable and very professional. They were able to assess the car and diagnosed the problem in 15 minutes. I would highly recommend others going there for car service needs. read more

going through insurance for a coverage can be a hassle especially with paint jobs. its highly expensive and has to be done right. i came here on a whim from the searches i made online and thought to myself why not try it since everyone else recommends the location. i had scratches from hoodlums on my hood, fender and door on a 2015 car. i know this was gonna cost a lot but to my surprise this location was better priced than other locations. i believe the job they did would have cost about $3000 in other locations but it only cost $2000 in this location. i only had to pay a few hundred dollars because i have full coverage so it worked out. it took only 5 days to fix the paint job and it came out looking new. all the heavy deep scratches that were carved into my vehicle were all gone. i am a happy customer. read more

I brought my Mazda RX-8 here in Aug 2014 and was pleasantly surprised when Art told me to come back and pay him only after making sure that his repair was a success. Since there's something unique about the power steering with this car (electronic vs. a pump, I believe), he wasn't 100% sure. I would have completely understood if he charged me up front but he trusted me and I trusted him all the more. It turns out that he fixed it so I came back to pay him plus I brought it in for another serious job- the slave and master cylinders for the clutch system weren't working properly. They identified the issue and fixed it. They're very reasonable with the costs and showed/explained to me the issues. I have loved and enjoyed this car ever since. Now, it's time for an alignment with all these potholes but it's too bad I moved out of state! read more

Great place, staff is supreme and attentive, and like in his video - he will give it to you straight and give you your options (always go with the best). Never opt out for the cheapest work. read more

Owner Ricky seems trustworthy, honest, very efficient. He is friendly and doesn't try to up sell you. Very glad to have a car repair shop like his in neighborhood. Highly recommend! read more

I came in to get a headlight fixed and they fixed it right away. Great price and great service. I will definitely go back if I need future service. Thanks. read more

Always honest, fast, reasonable, and easy to deal with. He helped me with my insurance claim from a - z. I don't bring my car to anyone else but ricky. read more

My Brother Brandon refer me to AK. Art is a good honest shop owner. Luis is one of the best tech there.

Came here once to get my tires changed. These guys are honest mechanics which are hard to find. They told me to save money by ordering tires online and have them shipped to their shop rather than buying tires from them through a middle man. This way, I get my tires at a lower cost and only pay for labor which makes sense. read more

Lack common courtesy, customer service skills and mechanical skills as well. Far beyond rude. Compulsive liars. If you're asked a question, at least man up and look me in the eyes instead of towards your left and to the floor. VERY unprofessional. No managerial skills as well. All acted like high school kids. read more

great shop and HONEST!!!hands down one of the best mechanics in Queens! the prices are good and reasonable!

Tri Auto & Body is exceptionally honest about what needs to get done and what doesn't, what can wait and what probably shouldn't. It's smart business strategy on their end- I'm definitely coming back. read more

i use this shop for everything, never have any complaints or anything about it, staff is very respectful and professional, price r very reasonable , make sure u ask for RICKY when ur in the shop, he always takes time to explain and go in details, so dont be afraid to ask any questions read more

I came to AK because of the reviews, and I was very glad I did. The bulb for one of my blinkers was out, and even though I came by right as they were about to close, they were really nice. They changed out the bulb really quickly, charged me a very reasonable price, and I was on my way. read more

Great customer service and attention to detail. Hard to find a trustworthy auto shop. Highly recommend.