We have a big grassy yard and a colony of stray cats... unfortunately we brought fleas into our…read morehouse because of this. Preferred pest control sent Gio to treat the outside of our property as well as the inside of our home and we haven't had a problem since. We stay up to date with our treatment program, and since starting it, we have yet to see another flea, ant, or even a spider. I cannot recommend this company enough.

We initially had this company come out for an inspection, which we paid for. We decided to move…read moreforward with them because the technician was honest, knowledgeable, and didn't try to upsell us on services we didn't need. We really appreciated that and felt confident choosing them. After the inspection, we scheduled an exterior treatment since it would still help with our bug issue. Before scheduling, we specifically asked multiple times whether we needed to be home, and we were assured that we did not. We provided clear instructions on how to access the back half of our house. Unfortunately, they never showed up--not once, but twice. We had to reach out three separate times, and despite that, no one came or communicated with us. We even kept our dogs locked up all day waiting because we expected the treatment to be done. We're disappointed because the technician made such a great first impression, but the lack of follow-through and communication has been frustrating. Reliability is just as important as good customer service, and unfortunately, that was missing from our experience.

This review is for this specific job!…read more Living in a wildlife preserve in San Clemente, we deal with a unique set of challenges, and having the right team makes all the difference. Sebastian and his crew were outstanding, but I especially want to recognize Erick. Erick is incredibly skilled, a true craftsman. His work as a carpenter is precise, thoughtful, and built to last, and his expertise in pest control is just as impressive. What really stood out, though, was his attitude. He's patient, kind, and takes the time to explain what he's doing and why, which builds a lot of trust. He didn't just come in, do the job, and leave, he followed through, checked every detail, and made sure everything was handled the right way. That level of care and accountability is rare. They are a large company, and I imagine it's not easy to maintain consistency across teams, but Sebastian and Erick are exactly the kind of employees you should be proud of. Their professionalism, dedication, and genuine care for "getting the job done" for customers set a very high standard. If you're lucky enough to have Erick assigned to your home, you're in excellent hands! NO BS, people's character speaks volumes.

NON STOP SPAM MESSAGING Found HomeShield when I clicked "get other bids" and have had non stop…read morespam from Zachariah daily spam requests. The best part? When I actually tried to get them to provide service THEY WEREN'T AVAILABLE Not sure if it's a real business or a bot farm but literally requested yesterday that they stop spamming me and Zachariah said my number was removed and here 9 hours later I get another one. Don't do business with a bot farm!

I had an excellent experience with HomeShield. Both the inspection and service were done…read moreprofessionally and thoroughly. Thank you to Eric (inspection) and Vladimir (service).

Initially, this was supposed to be an "In between" our quarterly visits, because we found some ants…read morein our Master bathroom and front door, but we just moved up our quarterly service. This is one of the top reasons why I like Homeshield, the reassurance that if I find ants, they will do an "in between" service call! When William arrived, he explained that it could be the weather and/or neighbors having something to attract the ants (food, etc) Thank you William!! Very efficient and friendly! He offered to do a Follow up phone call in a week. Praying that Ants stay out!

After hours call answered and a commitment to come out tomorrow for a rodent issue. Really…read moreappreciate Skylar talking me through what will happen and I trust these great reviews.

These guys are awesome. Called for a price estimate and Skyler was so helpful referring me to…read moresomeone who will better be able to help us for our particular situation, instead of trying to sell me something I don't need right now. Very honest people and if it turns out I do need Rodent Control's Services later I will 1000% be calling this one. Hard to find businesses you can trust these days but I trust them!

Their team is professional and helpful. We scheduled them to come out and they go above and beyond…read more Friendly staff! We will use them again in the future!

Service was good but then I left a message with a question and no follow through. They seem hard to…read moreget ahold of

JBC Termite has visited my home about three times now, and I'm finally writing a review…read more. They are much better than the company contracted by my condo HOA. I'm very satisfied with their service and how they handle and finish their work. Their 2-year warranty is also great, and I really appreciate how they take care of any issues that come up during that period. I will continue using JBC Termite, and even if I move in the future, I will still contact them again.

We had an excellent experience with this Fred and Simon from JBC termite and pest control! From the…read morefirst call, they were honest, knowledgeable, and incredibly informative. They took the time to explain the entire process, answered all of our questions, and made sure we understood exactly what was being done and why. They were thorough and worked quickly. The termite treatment was handled professionally, and we were happy they gave us a 2-year guarantee. We were pleasantly surprised to learn they also handle insulation and do handyman work. It's rare to find a company that's this versatile and does excellent. Great job all around. If you're looking for reliable, trustworthy service, I highly recommend them!

Vincent took care of all wasp nests. Thanks for the fantastic job. My family appreciate the great…read moreservice done.

Great Service...Joshua L is very nice, friendly and professional. He notifies me before he arrives…read moreand checks in when he starts and finishes. He explained the treatment he performed and also addressed my concerns. Super happy with him!