I was at the Tri-rail office in Pompano Beach to get an Easycard. The ticket office usually handles this task but unfortunately the guy manning the ticket office was out for the day. I asked in the main administrative office next to the station and the guard was helpful in guiding me to one of the ladies in administration. Sabrina was great in helping me with the paperwork, taking the picture, and processing the card through the computer downstairs. She went way beyond the call of duty by personally walking me to the train station ticket vending area and showing me how to fund or reload the Easycard. She set a great example of customer service at Tri-rail in South Florida. What a wonderful experience! She's a great asset to Tri-rail. read more

Tri-Rail - Trains Near Me - Pompano Beach, Florida

I ride Tri-Rail if I need a ride from a distant airport. I waited for a shuttle from the Fort Lauderdale airport that was packed. Now the other train service called Bright Line had a special shuttle that was nice vs a free bus, but you had to pay for that ride and pay quite a bit for a ticket. The Tr-Rail ticket was $5.00. I didn't feel that the ticket purchasing system was user friendly. I tried multiple times and was charged three times before someone assisted me. The funny part is that no one asked to see my ticket on the train. They allow commuters to bring bikes and they took up a lot of room which left little room to get by. Many people saved a seat with a bag and would not move the bag to open a seat. There were 15 or so boys running back and forth throughout the ride and kept bumping into me. Not one said excuse me or I'm sorry. They had no staff on the train that I saw. Overall it was an ok ride but not comfortable and I will look for alternate rides next time. read more

Tri-Rail - Lots of bikes - Trains Near Me - Pompano Beach, Florida

We use the train often going to and from the airports with 90% perfect on time use. Today though our original train was abruptly cancelled so the next one will bring us to FLL a bit later than we'd like but we should still make our flight. It's always been a clean and safe journey on the train. read more

last three times it was FILTHY no water in the bathroom and HOT !!!!!!!!!!!!!!!!!!!!!

Comfortable ride! Engaging conductor and informative announcements. Train is pretty crowded, guess this is expected after the holiday

Dirty train. It's usually late and ALWAYS HOT! The staff is very rude and unprofessional. read more

Tri-Rail - Dirty - Trains Near Me - Pompano Beach, Florida

Some bus drivers don't need to work for the city... route 31 has some of the rudest drivers... this specific driver pulled into the tri-rail station right behind the bus we was on, seen us walking fast to get to his bus and pulled off right in front of us. I would understand if he been at the stop but to pull in right with the bus we was on and drive off while looking right at us running towards his bus is asinine and he should be fired! read more

Tri-Rail - Rudely waves bye to the people that tried to run to his bus. - Trains Near Me - Pompano Beach, Florida

The Metrorail Transfer Station smells like feces and urine, and SRTA guards do not enforce smoking or panhandling rules. One aggressive panhandler got loud with me when I ignored him then blew cigarette smoke my way. On the train, some men played the radio loudly and a guard who entered the car walked on by. At the Ft. Lauderdale Airport station, those waiting for the SFEC Tri-Rail Express - at the designated area for this service - were surprised when the shuttle parked about 100 behind the marked stop, then sped by and away. As a retired senior, I get a reduced rate to use this service, and I am grateful for that. However, as a disabled rider who relies on mobility devices, I am unable to safely use my wheelchair or walker, and have a tough time navigating on and off the train with my forearm crutches. Passengers are impatient and rush ahead. Perhaps the Tri-Rail can better enforce rules at the stations and on trains, and maybe make periodic announcements to yield to frail seniors with mobility impairments. read more

Outdated equipment, especially during the summer the trains AC is not adequate very uncomfortable during the summer months

horrible!!! missed my train because it left 2 min early and they saw me run but didn't even wait...insane. not the first time happening

First time riding Tri-Rail. Took it to the Miami International Airport. A very inexpensive way to get there even if it took one hour and 45 minutes. read more

Tri-Rail - Tri-Rail - Trains Near Me - Pompano Beach, Florida

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What attracted me to the trirail was the ability to travel from palm beach to Miami international in roughly the same time it would take to drive in a car. At least this is what their schedules promise you. In reality the trains are very slow and have constant delays. I've ridden the aforementioned route several times and at least three times had a delay of 30 minutes or more, one of which was over and hour. Kind of a risky deal if you're trying to catch a flight... the carts are dirty, a significant chunk of the passengers look like they just escaped from a zoo. Overall the trirail has been disappointing. read more

The bus from the Ft Lauderdale airport to the train station is absolutely awful. It seems like it should take a brain surgeon to figure out how to get people from the airport to the train in time. I have been taking this for years. It consistently gets you to the train 5 minutes late which means you wait an hour for the next train. Customer service ha!!! This must be run by some incompetent government agency. Should be ashamed of yourselves. The only good thing about this experience. Is Price looking forward to figuring out how to use the new bright line train instead read more

For all those posting reviews of Tri-Rail on this listing, you got it right. Woohoo. This listing has the same address as the South Florida Regional Transportation Authority, out of Pompano Beach, which operates Tri-Rail. I knew Tri-Rail existed. I was curious about it. And I finally wound up riding on it. I'm giving it 3 stars ... more about that later. The trains are comical to me in that they're painted up to match the blue skies and palm trees of South Florida. They're comical because, in San Diego County, there is the beachy "Coaster," a commuter rail service from the northern bedroom suburbs into San Diego. And to which a friend and I would exclaim, "Hey, wow, man!" While South Florida isn't as surfed out as SoCal, the Tri-Rail trains do have enough of a "hey, wow, man" factor. Like everywhere else, "tri" means three, as is does for the simpatico (to South Florida) Tri-State area, from which many South Floridians hail. In this case, the 3 is for the counties of Miami-Dade, Broward, and Palm Beach. The extent of this trek is some 70 miles, from West Palm Beach at the top end to Miami International Airport at the bottom end. The latter is intermodal, meaning it ties into Miami's elevated Metrorail rapid transit system. Before they opened it, it still tied into Miami's Metrorail system, just a little further north on the line going to Hialeah. Before getting more "negative," other major positives are that 2 out of 3 major South Florida airports are connected to this system - Miami (MIA) and Fort Lauderdale (FLL). Palm Beach International (PBI) is not. The train cars are comfortable and, with them being the funky split level ones that have humped centers, you can sit on either of two levels. I prefer a window on the upper level. Some of the seats are near tables. The trains move along quietly. Also, away from Miami, many stations in Broward and Palm Beach counties have free parking lots, some of which are augmented by parking structures. Tri-Rail moves slowly. It's not rapid transit, that's for sure. With all the stations and so many segments at grade having to cross vehicular traffic, it averages about 30 mph. I was in Palm Beach County and parked at the northernmost mangy Mangonia Park station. It took 2 hours to get to the Miami International Airport station, and that didn't include the Metrorail ride to Miami! Tri-Rail is probably better for and more used by people taking a segment of the entire route, such as Broward to Miami, or Palm Beach to Broward. It's not cheap, either, but it is in the ball park with other similar systems ... commuter rail is not urban mass transit. They do incentivize you to ride it on weekends, though. A day ticket costs $5, and you can go down to Miami with that. As for transfers onto Metrorail, and vice-versa, there is some sort of transfer agreement. Tri-Rail can also be scruffy and melodramatic. Some stations aren't as nice as others, but there is security. As for melodramatics, most of the riders are either looking out the window, listening to music, or doing work while others are theatrical, which means they are preaching and/or panhandling. One just ignores them. On one trip, an African-American lady in the aisle was in high gear about Christianity, all the while seeking money. Her delivery was suitable for "televangelizing." Why this is even relevant is because, as she was passionately delivering her spiel, she snapped out of it for a second or two and, in a regular "hey, you" voice, leaned into my seat and asked me for a mask. I handed her one and she went right back to her theatrics. It was like an on-off switch! I chuckled and figured that was my Christian-like contribution to her cause and enough of a good deed for that day. Tri-Rail taught me about the geography of its service area. I always thought that Miami, Fort Lauderdale, and (West) Palm Beach were sort of equidistant. Is that ever far from reality. Miami and Fort Lauderdale are "close" to each other, but (West) Palm Beach and Fort Lauderdale are some 45 to 50 miles apart. That explains why the trip takes so long, and why they keep widening I-95. Given how obnoxiously people drive on I-95, it could make Tri-Rail look good. I can't forget to mention Brightrail. This venue runs on different tracks than does Tri-Rail ... in between I-95 and the ocean. Being in higher rent areas, it courts a different demographic. And, instead of heading south to MIA, it goes to downtown Miami. I've never ridden on Brightrail. So, as you can see, Tri-Rail is a mixed bag. I need to come up with 3 words for its 3 star rating. When Dr. Ruth Westheimer was on the air, she would often close out a call with a salutation relating to technique or recommended dynamics: "You try dat!" My friends and I loved this Germanic sounding salutation. I could also apply it to TRI-Rail: "You TRI dat ... or that!" The exclamation "hey, wow, man" also makes for 3 words, and 3 stars. read more

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Never everrrrrr on time this morning my train was 10 minutes late making me late to work and now the train was 5 min early making me miss it. Then once I got there the rude old ass conductor had the audacity to call me uneducated after I explained to him my situation and how it was early. BTW the next train is delayed 15-20 minutes Very lucky I can't put negative stars read more

Tri rail stay having mechanical issues. You need to reimburse customers when things like this happens because people have places to be. I'm currently on tri rail train 1015 and we are experiencing mechanical issues. 2 weeks ago same issue and we had to wait over 40 minutes. My biggest issue was that they wait more than 10 minutes to let the passengers know what is happening. I will not be riding the train again to/from the airport. I suggest ride the tri rail when you are not crunching for time. read more

I just started using Tri-Rail to commute to work. I was really happy that I got brave enough to get on the train and go to work. However, I must give two extra hours to make sure I get into the office on time. Second time, I left my car in the parking lot at Magnonia park station, someone had "hit and run" my car. The trains aren't always on time, they're dirty, the commuter connector at Fort Lauderdale airport does not adhere to a schedule, customer support phone is rude. There has not been anyone at any of the stations' kiosks to pick up my commuter discount card . It is Third World. It's a shame because there's so much potential! read more

I frequently use it to get to MIA so it has its place. But OMG those toilets. Don't drink too many liquids before getting on. God forbid you have to go #2. I have never seen toilets that bad - and I have traveled in India. read more

WHAT....AN....EXPERIENCE ! ! ! . Well, i outdid myself this time. On my way back from Mexico a took the Tri Rail, and had an experience Ill not forget. Im not sure what was more memorable; Perhaps it was the guy sitting next to me who clearly believed in bathibg on a semi-annual basis. Or perhaps it was the couple who needed a Ho-Tel quick and were at 2nd base while few rows away. It could easily have been the guy who'd been either bathing in grain alcohol or had a 'slight' drinking chalenge. The seats on Tri Rail appeared to have last been cleaned sometime between the Crusafiction and the Moon landing. All these made my trip....UNFORGETTABLE. read more

Tri-Rail - A trip to remember.... - Trains Near Me - Pompano Beach, Florida

When was the FL shuttle cut bbc ack from two to one bus po er hour on the weekends? It was near impossible to board or exit the bus due to the number of people desperate to get to the train station. Then factor in all the baggage carried onto the bus, I'm surprised no one was injured. We made it the station very slowly, leaving us with 4 minutes to try and buy a ticket. With the queu of all the passengers attempting to purchase their tickets, I wasn't able to complete my transaction before the station agent start yelling loudly that if we didn't want to wait 3 hours for the next train, we needed to get onboard now. So now I'm left wondering if I'm going th o be fined for not having a ticket...... read more

Tri-Rail - Trains Near Me - Pompano Beach, Florida

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Awful, hot and smelly. Someone vomited on one of the cars and not one worker even looked as if they were going to clean it up. When the car door opened you can smell it and everyone was complaining yet we had to get on this particular car because the last too cars had 0 ac and 0 ventilation, and the first two were full. For the price you have to pay to ride the Tri Rail one would expect NOT to have to ride in such awful conditions. Needless to say after riding from Delray to Ft Lauderdale (25 mins) smelling vomit my appetite was ruined that night. Disgusting read more

the train stopped for 10 seconds and left my father and little brother outside and the rest of my family in the train. AT OUR STOP. 1-5 would not recommend. read more

Ugh....what was I thinking..my 1st time with tri rail...taking it out of Miami Airport Station....The 920am never showed.....guess I live here now... Thats a new one....has to be the worst service ever....now I cross my fingers there will be a 1020...if it feels like coming... avoid at all costs!!!!! read more

I was difficulty accessing Senior discount card n line. Went to the Pompano Beach office and problems were resolved in minutes! Young man, Quincy, made our day! Professional, personable and efficient. Thank you Quincy you Quincy, you really made our day! read more

Enjoyed the ride to Ft Lauderdale from Magnolia Park this past weekend. The trains were very clean and well air conditioned. The workers were very friendly and helpful. read more

I did not feel safe on it. There was a man that pooped in a bag on the seat. I don't think I will ever take TRI Rail again. I could go on and on about what went on but with what I wrote should be enought to let you know the type of people riding. read more

Priceline.com were jerks and booked me a flight to Ft. Lauderdale airport instead of Miami for my cruise when my cruise takes off from Miami, but that's what you get when you name your own price, they pick an airport nearby that's cheaper instead of getting a good price to that particular airport you want. Anyway, we didn't want to take a Super shuttle from Fort Lauderdale to Miami because it was a little pricey, cabs are even more expensive, and we weren't renting a car so what did we do? We hopped on the Tri-Rail! Best thing ever! We went from Fort Lauderdale to Miami Airport in less than an hour for less than $5 per person! What a deal! There were plenty of space for us to put our luggage, the ride was reasonably easy besides some weird people nearby. We were expecting someone to check our tickets but they didn't. It reminds me of the commuter rail we have in Boston, where you can go to different cities for so much cheaper than driving! From the Tri-Rail stop in Miami, we took a cab to Port of Miami and got to our cruise with so much extra time for lunch at the top deck. :) read more

The Tri-Rail from Palm Beach to the Miami Airport. It does not have a station at the Fort Lauderdale Airport so you will need to take a shuttle bus. It does not go to downtown Miami so you need to connect to the Metrorail. The cars are air conditioned and cleaner than expected. The trains run during limited hours on both weekend and weekdays so be sure and check the schedule. The stations are outside. They are very good at updating you with delays, in both English and Spanish. The station addresses are listed on their website. read more

Tri-Rail - The Tri Rail - Trains Near Me - Pompano Beach, Florida

The Tri Rail is poorly organized, trains are consistently late, lack of communication, poorly trained customer service, rude conductors, and old, outdated trains. There is also no security or Ambassadors to help at most of the stations. And yet somehow they'll attract the business class to downtown Miami? Oh, and if you forget to tap your money loaded card, you get a warning. Forget again within 12 months and Tri rail will take you to court because they are too cheap to install kiosks to enter the stations, where half the stations have broken escalators and tap machines. How about boarding a train with NO announcements for the arriving stations at nighttime? You'll have to look out the window at each stop, hopefuly to get a glimpse of an unlit station sign that may be your stop. But go ahead and let Tri Rail think the're paving the way for innovation. read more

Some of the cars are filthy. The toilets are disgusting as hell, and the air conditioning is iffy at best. When the air conditioning is broken, it smells like a port-o-let way past its service date. Gross! read more

Flight was cancelled for n WPB and had to catch and their flight in Ft Lauderdale. A free shuttle was offered. We took it but driver was noncomminicative and dropped us off on the northbound side. Buying a ticket was not easy as there was no one in booth and automated machine didn't like the initial credit card. Once we were on the train, however, it was a clean comfortable ride. The train n goes directly to airport in Lauderdale which was much easier than WPB read more

Tri-Rail - Tri-Rail car. Lots of luggage going to airport - Trains Near Me - Pompano Beach, Florida

Tri rail, we all appreciate. However, the security officer (not cops) are giving police officers a bad name because they carry ignorant behavior. People feel they are real police because they are allowed to carry a gun. However, they are not police and they don't have the right to disrespect you or treat you however they want!! Why is a respected company like Trai rail allowing or hiring specimens like these ??? I have been taking the train for over a year and never EVER have I experienced anything like this!! The security guards who insulted you are not required to give you their name nor ID#. Anyone I guess can put a fake uniform and say they work there. #trirail #BRIGHTLINE MAYBE they are less threatening and less disrespectful. TRI RAIL SECURITY NEEDS EMPLOYEES SENSITIVITY TRAINING AND EMPATHY AS WELL PEOPLE SKILLS!! I really felt offended today by these ignorant new wanna be cops on tri rail.. so rude and ignorant. These guys don't work for trirail private security; harassing the travelers!!! read more

Love it! Parked and took the train to Miami Intl Airport. No traffic. Wonderful on time service. The only suggestion is have a ramp for people with luggage. Great connection to the tram at MIA. Love it! read more

To the train operator of the 527pm northbound trirail train yesterday Sunday dec 8 2019. We had already had delays on the Miami people mover. And the metro rail. The metro rail just arrived in the station as you were pulling in to the station. Did you not see that? Did you know I ran down 2 long flights of stairs and up a long flight of stairs and thru the station all on a sprained ankle. And when I arrived to the platform just before you were ready to leave with the doors closed you couldn't have been a saint and opened the doors to let the few of us in? Did you get that the next train wasn't for an hour? Really? Have a great holiday. read more

Completely unreliable!! I boarded the train at Miami airport and at Opa Locke we were told that the Southbound train had been involved in an accident and police were investigating. No time estimate for us to continue our trip was given, so I, along with many others, exited the train. Thank goodness I am able-bodied because the elevator at the Opa Locke Station was out of service. Those who cannot walk up and down stairs with luggage were stuck. I then had to pay an additional $45 to take a Lyft to my final destination in Oakland Park. I have heard from others that this is a fairly common occurrence yet no contingency plan is in place to get customers to their intended destination. AWFUL!! read more

If you want a cheap way to get from the airport into Boca Raton this could be the way to go. It all depends on how you feel about taking a shuttle...then a train...then a shuttle. If you make it that far with your luggage in tow. We opted for the route because the round trip train is a heck of a lot cheaper than renting a car or taxi service. We were not in a hurry, this is an important factor, and were up for the adventure. You have to catch the first shuttle from the airport (we landed in ft. Lauderdale) That shuttle was almost on schedule, not bad for rush hour. The shuttle is free and takes you to the station where you can buy your tickets through a machine. The machine, similar to an ATM, take cash or charge. We bought round trip tickets because at some point, sadly, we would have to go home. The total cost per person was $8.45 Not too shabby since the car/taxi services wanted $75 one way. The train was on time, we got paper schedules from the airport for both shuttle and train. Once on the train the only problem I noticed is that there were no announcements at each station or what was coming next. We had to consult the paper schedule with map to figure out when to ready ourselves to jump off. It seems you need to be ready as soon as the doors open or you may miss your chance while getting luggage or grabbing your personal bits. It was a smooth ride, clean train and fun different kind of ride for the kids. Once we got to the Boca station we went to search for the right shuttle to get us to the part of town we were staying in. That is where we grew tired. Shuttle after shuttle came and went and it wasn't the t-Rex we were supposed to catch. We finally threw in the towel and hailed a cab for the last 5 miles of our travel journey. Hardly a deal breaker it was just a long travel day with 2 small kids. Yes I would recommend the train especially since it was rush hour and we whizzed past a highway of people sitting in their cars going nowhere fast!! read more

The train is cheap. Plus if you need to take a bus to get to your location it's only 50 cents more, which is nice. So not too bad, but pretty much like any train anywhere else. read more

I've been riding this train almost every morning as a student for two years and can say that this train has brought me the worst transportation experiences that I've ever had. The train stops are decrepit and lacking, lacking both a remotely fast elevator and a bathroom. The employees at the stop are cold and rude, showing no regard for the riders that they're "supervising."The train itself is rarely on time. Just a few weeks ago, the train arrived 2 hours late! In addition, the train itself is always dirty and crammed and makes an incredibly ear-piercing noise when braking. Perhaps my worst experience came last year, when the train was 30 minutes late and was completely stuffed. There was no room to move or breathe, and people often toppled over when the train violently jerked at stops. That 30 minute ride felt like a day as I constantly searched for any sort of handle or bar that I could hold on to. Another awful experience was the aforementioned 2-hour wait. Due to the train's tardiness, I missed an essential math class and began to fall behind. Do not ride this train unless you absolutely need to. This neglected service has been a disservice to myself and my colleagues. read more

Tri-Rail - Trirail at its worst. - Trains Near Me - Pompano Beach, Florida

First you delete a whole train okay but now train is standing room only with no air conditioning nice

Yes it is by far the cheapest way to get North to South and visa versa and always give yourself extra time, things do go wrong occasionally. Bring your earplugs, because their is always someone listening to their music without earphones or having a personal phone conversation really loud. Sometimes the PA system has a never ending buzz going and few of the personal love to talk really loud on the PA. You can get to all 3 airports via Tri-Rail EXCEPT I have no idea how to get to PBI. There is no shuttle, I guess a city bus but no information available and nobody seem to know. Don't bother with the taxis around there best option is Uber. read more