We planned a vacation from Hawaii to Disney and L.A with 7 people including a child needing a booster seat. After the frustrations of looking for a 7 seater to Anaheim from LAX - I googled reliable and well priced shuttle and found Tri Shuttle. Everything fell into place after that. 1. Call or Book Online 4 easy steps! Don't forget to Confirm your reservation. 2.Payment: I booked a month away- no need card to hold Reservation- pay at drop off. Cash or card! 3. Flight delayed for an hour! I texted them - NO PROBLEM! They rearranged to accommodate and not to worry! They're tracking the Flight #! 4. Texted Driver TOM was very kind and accommodating. 5. TOM shared some MUST SEE! Was super awesome! **Part 2: 1. Pick up from Anaheim to a second hotel in L.A. 2. I booked a wrong time! My fault! I texted the number and the owner accommodated the last minute change. We then got KEVIN! Kevin even tried to call to see if I was ready he can come early! 3. KEVIN was professional, friendly, and kept us entertained- great personality! 4.Dropped us off and gave suggestions of Must Sees which we truly appreciated. He even called back to confirm some info he promised to relay! I'm sad I wish I booked a TOUR with them, next time! Thank you Tom and Kevin and Tri Shuttles for easing my trip, for being accommodating and going above and beyond. Sorry for long review-- I just want to say THANK YOU and Give my honest review for such awesome service. I will provide your info to my company for when we conduct to celebrate our 50th year anniversary so we can book with you folks! Aloha from me and my Ohana! Kevin we will definitely try the recipes :) I WILL BOOK WITH THEM EVERYTIME I COME TO L.A! and will spread the word! well priced, clean comfortable vehicles, awesome service and great drivers!! read more

I was a little hesitant/skeptical when I first made my booking for return shuttle as the rates were far more affordable than the competitors. From the beginning of the reservation, communication was easy. I had questions so I was texting and received a quick responses, changes made, everything was seamless. When I arrived to LAX, my driver Tony had already contacted me. Let me know he was there and to connect with him once we were ready. He picked us up within minutes of walking out of our gate. Fresh bottles of water, very clean vehicle, very friendly and overall a good human. I was travelling with a child, who happened to be hungry and he even offered us cookies! For my airport drop off. TriShuttle contacted me the day prior to confirm pick up time, and again answered all the questions I had promptly. Our driver Sharif texted me before pick up, which was appreciated as pick up was very early morning! He arrived to our hotel before my scheduled pick up time. He came out of the vehicle immediately and assisted us. Again, very friendly, punctual, and seemed like a genuinely nice person. On our way to the airport he asked if we needed to grab anything on our way there. Although we didn't, it was appreciated that he was looking out for our needs before a long flight back home. I strongly recommend using Tri Shuttle, booking a was a breeze, you have the option to pay online or in person. I selected in person as I was hesitant, however once I was picked up and on route I just paid online. The drivers I had the pleasure of meeting were very lovely people and the rates were very reasonable. Will definitely be using them again my next trip to LA read more

We were very pleased with this company all around. We booked a shuttle from LAX to our hotel right next to Disneyland and both pick up and drop off were flawless. Their website was easy to navigate and pricing was very clear and reasonable. Proactive communication from the company was amazing. We received texts from the office manager Trang prior to pick up confirming our reservation. At pick up from LAX our driver Tony had already texted us when we landed to let us know he was ready for pick up and sent us pictures of the vehicle so I knew what to look for. Tony was extremely responsive when I was texting him from the airport terminal as we were headed to the pick up area, which was very much appreciated. On our return trip to the airport we also received amazing communication from both the office dispatcher Trang as well as the driver Tien. We requested an earlier pick up time then we had initially requested which they accommodated and the driver Tien even showed up a few minutes early and let us know he was there and ready to go whenever we were. He also sent me a picture of his vehicle, which made him super easy to find. Tony and Tien were both pleasant and accommodating, and most importantly, we felt very safe. The freeway driving was excellent and the vehicles were new and clean. We will be using this company for future vacations to the area and have already recommended them to Family for an upcoming vacation to Disneyland. Highly recommended! Five stars! read more

Tri Shuttle was great, I was a bit skeptical at first given that there were so little reviews about this company on Reddit. But I'm glad I took a chance and booked with them. From the dispatch/coordinator's communication to the drivers the service was excellent. Especially when I'm used to renting cars and driving everywhere myself. It's hard to entrust that to others. The website isn't as automated as others which is good. Though the downside is I did have to wait more than 24 hours before my rides were confirmed. I booked 3 trips with the company, and even accidentally double booked one of the trips. The company cancelled that one and took care of it. The days before each trip the dispatcher would send a text message you can reply to. This was to confirm the details for the ride the next day. About an hour before pickup time the driver sends you a message to confirm what time they'll be there and provide details of their vehicle and where to find you. If anything is unclear you can message with them. The three drivers we had Tien, Ken and Koi were great. All very professional in clean and well maintained vehicles. They were excellent drivers and picked us up and dropped us off with no issues. I wouldn't hesitate to use them again. Thank you Tri Shuttle for making the process, smooth and easy. read more

We booked Tri's Shuttle last minute for the Freestyle concert, and the entire experience exceeded our expectations! From the moment I reached out, the booking process was quick, easy, and stress-free--even on such short notice. Our driver, Sal, provided exceptional customer service from start to finish. Before the concert, he even texted me the performance lineup and set times so our group could plan accordingly, which was incredibly thoughtful and appreciated. We had to make a few last-minute changes to our plans, and Sal was flexible, accommodating, and happy to work with us. After the concert, the designated pickup location ended up being much farther away than the original drop-off point due to event traffic and venue directions. Instead of making us walk all the way there, Sal came to the location where event staff redirected us, making the pickup so much easier after a long night. Sal was professional, friendly, communicative, and truly went above and beyond to make sure everything went smoothly. If you're looking for reliable transportation with outstanding customer service, I highly recommend Tri's Shuttle. We will absolutely be using them for all of our future transportation needs! read more

We had an absolutely wonderful experience with Tri Shuttle! Michael, our driver, was fantastic from start to finish. Communication was excellent--they confirmed our reservation prior to the event and again before arrival, exactly as promised, which gave us great peace of mind. Michael coordinated pickups from two different locations and arrived early. At no point did we feel rushed. He was incredibly helpful getting everyone situated and made the entire transportation experience smooth and stress-free. The shuttle was very clean and comfortable, and they even provided snacks and hydration, which was such a thoughtful touch. Michael was kind, professional, attentive, and genuinely warm, with the perfect sense of humor that made our group feel comfortable and welcome. He provided excellent service while still being personable and fun. From the communication beforehand to the final drop-off, Tri Shuttle exceeded our expectations. Reliable, punctual, accommodating, and truly focused on taking care of their passengers. I would absolutely use them again and highly recommend Tri Shuttle and Michael to anyone needing group transportation. read more

We had a great experience with Tri Shuttle and would absolutely use them again! Booking was incredibly easy, and they were very accommodating when we needed to make changes to our reservation. Our driver, Tien, was on time and very communicative. Once I let them know exactly where we were waiting, they got to us very quickly, which made traveling with small children so much less stressful. The vehicle was very clean, and the car seats were clean and ready for our kids. Finding transportation that provides car seats can be surprisingly difficult, and Tri Shuttle was one of the few companies I found that offered them. Their pricing was also very reasonable compared with other transportation services I looked into, especially considering the convenience of having car seats provided. Overall, everything was smooth, easy, and reliable from booking to pickup. Highly recommend Tri Shuttle, especially for families traveling with young children! read more

We have had the pleasure of using Tri Shuttle multiple times over the past year, and each time has been exceptional, thanks in large part to Tien, our most recent driver. Tien truly went above and beyond to ensure our late-night pickup was smooth. He engaged in friendly conversation, making the ride enjoyable and adding a personal touch to the service. From the moment we booked the service, communication was clear and efficient. Tri Shuttle's customer service team was prompt in responding to our inquiries and made sure all details were confirmed, which gave us peace of mind before our trip. Overall, Tri Shuttle and Tien exceeded my expectations in every aspect. Their dedication to customer service and the quality of their transportation service are truly commendable. I wouldn't hesitate to recommend Tri Shuttle to anyone needing reliable airport transportation, and I'll certainly be using their services again in the future. read more

I reserved this shuttle online which was quick and easy. After reading the reviews I felt a little better but chose to pay the driver on the day of pick up instead of doing it online. It was my choice to pay in person. I needed a big shuttle to hold 11 passengers and 14 big luggage to LAX from Anaheim. I was not disappointed!! It was definitely the right choice I made to go with this company! I got a courteous text confirming my pick up the day before! Which I personally love. Tom our driver was pleasant, professional, and friendly. All my family fit comfortably and fell asleep on our 40 min ride. The shuttle was clean, he played the perfect music, and he made sure my grandchildren and family were safely buckled up before continuing our journey. Mahalo Tom for a great experience with Tri Shuttle, I will use this family owned company for my next travel transportation in the future. I highly recommend them read more

This is our 6th time using Tri Shuttle from Orange County to LAX, and we would never think about trying any other shuttle service. For our departure, Tom arrived earlier than scheduled, made 9 people and their luggages and boxes all fit, and got us to LAX safely and on time. Tom was friendly and good-natured. For our pickup from LAX, Koi reached out to us as soon as we landed and kept us updated about his arrival. We waited just 10-15 minutes, as traffic was quite heavy on a Friday afternoon. The ride to Orange County took about couple of hours due to traffic but Koi was patient, entertaining, and drove safely the entire way. Overall, Tri Shuttle did not disappoint. Their drivers are all amazing with positive attitudes and polite demeanors. Their shuttles are always clean and comfortable. I am impressed with this well-run business. I will continue to use their services for all our future travel needs. read more

I recently had the pleasure of riding with Alex from Tri-Shuttle, and I can't say enough good things. Alex was amazing--from start to finish, he was incredibly professional and showed genuine care for my family's comfort. Professionalism:** Punctual, well-presented, and respectful. Alex made sure every detail was taken care of and that we felt safe and secure throughout the ride. Comfort:** He was attentive to our needs, helping with luggage, temperature control, and adjusting the route to minimize stops and maximize comfort for everyone, including the kids. Customer Care:** Alex checked in to ensure we were comfortable, offered thoughtful recommendations, and stayed patient and friendly even on a longer trip. If you're looking for a reliable and courteous driver, I highly recommend Alex at Tri-Shuttle. He genuinely goes above and beyond to ensure a smooth, enjoyable experience for the whole family. read more

Finally, a company provides a service simply and professionally!! We went online, received a quote, and booked the service. They sent an email and text stating booking was received then followed up with confirmation. The fee was reasonable, just a little more than Uber or Lyft, but worth it because of the known pickup time and professional drivers. Both trips to and from LAX were smooth and issue free. A special hats off to Tien, their driver who picked us up from LAX, it was almost an hour from when we landed until we exited the airport and he pulled up with a smile within 5 minutes to get us curbside. We even had a couple of detours due to freeway issues and it didn't phase him one bit. It is refreshing to know there are still companies that provide services the old fashioned way, they have earned future business from us because of this basically perfect experience!! Thank you Tri Shuttle!! read more

I was on a family vacation with nine other people at Disneyland. We had one free day and wanted to go to Balboa Beach. I contacted Tri Shuttle the same day we wanted to go and they were able to accommodate us with a large van that fit all 10 of us. Kevin picked us up on time right outside our hotel. They had a car seat installed and ready to go for my four year-old granddaughter. Kevin was very friendly and professional, and delivered us to the beach without any problem. Kevin was scheduled to pick us up from the beach at 3:30. We were having such a good time, I contacted him and asked if we could have another hour. He happily changed the pick up time and drove us back to the hotel without any issues. We had a great day, thanks in part to Tri Shuttle and Kevin. I would happily use their service again because we had absolutely no problems and everything went smoothly. Highly recommend! read more