Luna is amazing at eyebrows! I used to fill them in with powder but now I can wear them natural and the shape is nice. She also does my facials and my skin has been glowing! Thank you read more

Just received a long overdue facial with Autumn at Tricoci Salon and Spa in Geneva. I thought my skin was feeling ok but was I wrong! After a hour long facial my face felt lighter, cleansed, even and refreshed. Highly recommend Autumn! She was knowledgeable, professional and kind. read more

I was here for a pedicure the other day and (sorry to anyone who gets triggered by feet) but there is absolutely no way this pedicure was worth $65. Besides the shape being awful and the skin around also awful looking, she didn't even manage to wipe off my previous polish. Yikes. read more

Tricoci Salon & Spa - Geneva - Hair Salons Near Me - Geneva, Illinois

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I have never in all my years have had a real complaint about a haircut and I have 3 daughters with long hair as well as myself with long hair. We don't get haircuts very often, but when we have we have normally gone to the Geneva location off and on over the years. We don't have anyone particular we see, but have had decent haircuts over the years with everyone we have seen. However, the haircut that my youngest daughter received last Saturday, 1/18 at noon by Amanda was pretty devastating. I know this is dramatic, but hair is pretty sacred to a lot of people. My youngest daughter who is 13, has particularly beautiful long red hair. We showed her the picture of what we were looking for, which is the same exact picture that we have showed every stylist for at least 3 years, without an issue. It's always the same haircut communicated as long layers, clean up, show the picture attached and that's it. Amanda said she recommended that we cut off to a certain point which was below her waist, and showed me and I agreed which was a pretty normal recommendation. You can't really be near the stylist in that studio as it is crowded and everything is so close together. I trusted that everything will go well since it wasn't really asking much. My other daughter was also getting a haircut at the same time so I kind of sat between. I'm so mad at myself for not watching her closer. Towards the end of the cut I noticed that Amanda was diffusing her hair so I walked over and asked about it since I thought that was unusual and since blow outs and hair washing are part of the cost and you have no choice to take them out of the price. I knew right away that the cut was horrendous and she ruined my daughter's hair, but I unfortunately already checked out and tipped both stylist well about 20 minutes before since my other daughter was done and had to check her out. My daughter's hair is chopped, meaning the choppiest, most terrible layers that I didn't think was possible. Nothing goes together. She literally ruined her hair and it will take at least a year or two to maybe get back to where it was and able to be blended better. A year or two! That's how much damage she did! She cut way more off the bottom than she initially showed me. Her hair is cut in a severe v shape which has never been or happened before. Her bangs are an inch above her eyebrows. Nothing is blended in and somehow she made it incredibly frizzy with this cut. I think the pictures will say it all. Again, this is the same "haircut" that she's had for at least 6-7 years of her life with the same instructions and results every time. Her hair was still very wet when we left and not styled at all. On side note I have had a few times in the past few years where they have either skipped the washing or blow out portion of the haircut on my daughters. I have never complained but if it comes in the price, it should be done everytime. I know there is technique and some artistic deviation that goes into a haircut. However, this was a heinous, violation of a haircut. We get sad looking at it. It'll grow out but it'll take a long time to get there. They just lost 4 customers because we are never going back there again! Again, I think the pictures will tell the story. 1. Picture of my daughters hair 1 month before the haircut 2. Picture that we have shown stylists for 2 years. 3. Picture of what her haircuts usually look like. 4. Picture of what it looks like after the haircut with Amanda. The Corporate office did respond as well as the local manager. They offered my money back which I did appreciate, and gave me a credit which I don't plan on using. Nothing much else you can do. You can't fix it. read more

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This is a wonderful salon! The staff was so friendly and helpful, and I loved my hair! This was my first time coming here, and I will definitely be back. It's hard to find a salon these days that provides excellent service, but I think I found it here! Thank you!! read more

Curtis gave me a short cut and it was amazing. Curtis listened to my wants and delivered! Very attentive and a great cut that grew out so well. I would highly recommend this hair stylist. read more

I am honestly so upset right now.i just left the hair salon I told Michelle that I had my brothers wedding today and I left looking worse than I came in. She didn't even bother washing my hair good, as of right now there are pieces of WET hair. My hair feels so dry doesn't even smell good. I'm just so upset at this result if she couldn't do what I asked her for which was simply just a bouncy blowout then she should have said she couldn't do my hair. $70 to have a birds nest on my hair is crazy. Side note very rude didn't speak one word to me also just had so much attitude and that's coming from a 19 year old girl herself. read more

I came in and asked for a long shag. So it started off fine. Telling her what I wanted. Than it was time to wash my hair.. there was no scalp massage. Any kind of wash you would typically expect from a salon, didn't happen.... Than thru my cut, no conversation, what so ever. I watched her, and she was making nasty faces at me thru the entire cut. Than it was time to blow dry, she used a dirty round brush on my hair, I know it was dirty because I someone else's hair on it before she started. Then as the blow continues.. I see smoke coming off my hair and than she finds more knots cause by the hair dryer, and just rips them apart. She don't bother trying to use any tool, she just used her hands and ripped them apart.. not only that, thru the entire appointment, she was wiping her running nose on the back of her hand than continuing to cut my hair. No gloves, didn't wash afterward... nothing.. All I expected was one hair appointment to not be traumatizing and actually get what I ask for.. What is so hard about that... read more

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I had a fantastic no chip manicure by NJ. She was very very clean, and my no chip looks great two weeks later. She gave me a good color recommendation and I was fit in right away. My only complaint is at the manicure station you can hear the girls at the front desk and the price was much higher than i normally pay but I think that the great service i had from the manicurist was worth it. read more

Toni is the best massage therapist!! She makes you feel so deserving too. The pedis are good but loud in there so not relaxing and they upsell you alot. I don't remember the name of the woman who did my brow wax a few times lat yr but she was always good. read more

Terrible experience. Not only did my hair look horrible & I cried when I got to my car, they also somehow didn't see my name in their system. I had a new account with no appointment (appointment was made on my old account) so they let me just walk in. Then they charged me a no show fee of $160 even though I just gave them almost $300. I have tried to get in touch with the manager 3 times and they refuse to speak to me. This is genuinely the worst customer service I have ever experienced. read more

I called Mario Tricoci today to make an appointment for my hair to be washed and dried. I had just had knee replacement surgery so I needed a little help. I was quoted $60 and told them I thought that was high for just a wash and dry. They asked me to hang on while they checked with their manager. She then came back on line and said $25. We went right over and Kathryn washed and dried my hair. I asked my husband to tip her $10. We went up to the cashier with Kathryn following. The cashier said our price was on the screen it said $60. I told them that we had been quoted $25 they said no it was $60. This was obviously a bait and switch. We will never again go there and will let as many people as we can to not go there too. read more

In desperation I scheduled a hair cut at Tricoci. My previous hair dresser at a different salon I felt like never took initiative to do what was best for my hair. I was constantly disappointed in my cuts and my hair never looking healthy. Tricoci definitely revived my hair! After cutting off about 3 inches and properly adding layers in the front and a few in the back, I felt like I finally had a hair cut that flattered me and was healthy!! The stylist was so informative about what needed to be done to help my hair and appreciated her using her experience to make the right choices for me. Thanks Tricoci! read more

Great service! We needed our hair and make up done for a photoshoot and they totally delivered! One of their makeup artists had a family emergency but the manager made sure all three of us were taken care of! THANK YOU!! ;) Big shoutout to Magdalena. She did such an Amazing job on all of our makeup, definitely will be going back to her for makeup! read more

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If you are looking for a massage that not only relaxes you but heals all the spots that are problematic such as upper and lower back pain, Sciatica, knee pain, neck pain, etc. then Elena is the one to go to! I have had many massages at many locations and none compare to any massage I've received from Elena at Tricoci in Geneva, IL! She goes above and beyond each and every time! She is very attentive to your needs and leaves you feeling the best you have ever felt! I no longer have chronic pain, fatigue, brain fog or feesluggish! I truly feel years younger all thanks to Elena! read more

I'm upset I can't come to this location anymore. The last time I came in for a all over color, I was told I was not going to like it and I have "too much hair". It's a repeated complaint from the colorist. She cancelled the appointment and didn't offer another type of quick color treatment. It seems I was not her preferred type of hair since it takes her a while to color it. read more

Very expensive for such a poor service. I scheduled an appointment for a cut and color...and just 15 min. before my apoinment they told me that they change the stylist and I have to wait. When they were working with coloring my hair then they told me that they chande the stylist for my hair cut. Guess the result were HORRIBLE. Plus they all were in rush and made me wait. I have long hair and they really messed up the color and I got a ugly brassy color and not to mention the hair cut. What a bad experience and never going back there. I would not recommend this place. For the price they charge I bet you could find better quality service. read more

Wow is all I can say. My usual girl always takes a week to book so out of pure desperation I went to Mario's because it was close and could get me in first thing in the morning the day after I called. HUGE mistake. This picture says it all. This hairstylist has been working there over 5 yrs!!!! How is this acceptable?!?! I will never go back and share my horror story to prevent anyone from getting a botched haircut like this. read more

Tricoci Salon & Spa - Geneva - The layers and length are completely botched!!! - Hair Salons Near Me - Geneva, Illinois

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They usually have openings when we need it. Staff is usually friendly, hairdressers also have good skills trying to explain what is going to be performed and how. Very important aspect! Prices range like others around the market. The variety of products they have in stock for sale is good! I am usually happy with all their services and products in general. If I could improve something perhaps would be to repair ceilings, need a hand of paint! read more

Chance and Mel did an amazing job today with my hair! Chance did a corrective color including highlights, reroot, and tone. Mel thinned out my VERY thick hair and shaped it into a beautiful lob. I am so happy with the color & cut! Everything came out great and every person I came into contact with here was more than pleasant. Worth every penny! I will definitely come back! :) read more

Tricoci Salon & Spa - Geneva - My hair after cut & color (cool toned light) - Hair Salons Near Me - Geneva, Illinois

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I've been loyal to the Mario Tricoci brand for 23 years, frequenting four different locations in that time frame based on where I'm living. I've always had positive experiences, but I was so disappointed with my most recent visit in Geneva. I chose a colorist based on online reviews from other guests. She was so cold and unfriendly (no greeting, no conversation, not even a smile, rough with my hair) that I have never felt more uncomfortable sitting in a stylist's chair. For the last 13 years, I've requested the same service and have always been charged the same price. This time, I was charged additional fees without discussion. Only as I was leaving and passed by her chair, she decided to initiate conversation (for the first time) by asking if I was happy with my color. This was totally unlike any experience I've ever had at any of their locations. Not singling anyone out because everyone has bad days, but it was awkward enough that I wouldn't go back - at least to this location. read more

Last minute I called and booked my son a haircut. The stylist gave him a woman's cut and I tried to tell her before we left to fix things. When we got in the car my son was so upset. So, we went back in the salon and asked her to fix it. I told her clearly what we wanted fix. I wanted them to use the clippers on the side because it looked like a woman's cut. She took him over to wet his hair and she kept saying I don't understand what you want. I got upset then because we showed her pictures and were very clear. Then another stylist came over to help. She cut off all the hair on the top of his head and left only a poof. He hates his hair but did not tell them because he said they ruined it. He said why bother at this point? My mistake was making the appointment and trying to have them fix it. I thought he liked it when we left after they fixed it but he hates it. He said there is no point in telling them because clearly they could not cut his hair. We had to take him somewhere else to fix it but there is no fixing to the top because they cut all the curls off. But the sides are at least fixed now. I called the salon yesterday and still have not heard back from the manager. Just a terrible experience. My bad for expecting to get quality service. read more

I have been going to Mario Tricoci Hair Salon & Day Spa for years and have tried all of their services at least once except for hair. I've had my makeup professionally a couple of times by several different artists- but Laura is my favorite. She did a great job for my wedding and the wedding of my best friend- and remembers me by name each time I come in, even if it isn't to see her. I regularly see Alberta as an esthetician. She is excellent and friendly, and I love chatting with her each time I visit- usually once a month for my eyebrows. I believe the waxing prices are fair and comparable to other places I have gone- she just does a better job. I also see Toni one to two times per year for massages, and she is also excellent. Another person at this location who always remembers me when I come in- even though I don't see her as often. The massages here are more expensive than a lot of other places, but I also find the treatment here is more special- they have a spa where you can relax and enjoy yourself before and after your massage. They also offer a variety- my favorites are the signature and hot stone. I really recommend saving up for an 80 minute massage- it is really worth it. I've also used their manicure/pedicure services. While I haven't really been disappointed, I haven't really been impressed either. The techs are friendly, but the services are usually twice as much as other locations for about the same level of service. They do have some unique offerings here that other locations wouldn't have, so that is an option. I don't believe that appointments are required, but I always make one online before I go in to the salon. They can be quite busy! read more

Very friendly staff and stylists. Clean and hygienic place that is very important for me. 4 stars because it is bit on a pricier side.

A few years ago, I would say that this was my go to spot but things have definitely changed. I was incredibly sad to here that my favorite colorist, Hailey, was no longer working here. I knew I wanted to see her, so I reached out to find her and heard horror stories about this place. She was let go for the must unethical reason I've ever heard. I, as well as my family and friends, will never spend a penny here again. I can't support unethical businesses. read more

I have been to the Geneva Tricoci a few times during the pandemic. I found it to be very safe as far as the limited amount of people, masks, and sanitizing. I was wondering how one could color hair without removing my mask, however it was effortless for the colorist Gina. My cut with Daisy was the same great experience. Thanks for the great service. read more

Mel- my stylist- was adorable, patient and talented. She gave me a great cut and I walked out of the salon feeling absolutely gorgeous. She's an artiste. Thanks so much for a great hair cut. read more

I have used Mario Tricoci, various locations for different services. My worst service ever, at this location was hair color. After my color was applied, I was told to sit and cook for 40 minutes. 20 minutes into it I got up to go to the washroom and when I got back my seat was given to another customer by another stylist! For the next 20 minutes, I had to stand around or sit in the washing chair while my color finished cooking. There was no other seats available not even the seats on the waiting bench near the coloring area. Also, I brought in with me the color I wanted. The stylist didn't bother looking at it. I initially thought she must be so good she can figure out the color without inspecting it that much. Until I saw the color I ended up with. It was much darker than my usual color. The colorist was so busy she wasn't available to talk about it and how to correct it. I called the manager, the best she could do is refund the color service fee (not the tip and not the blow dry after color ). She told me to buy a clarifier to lighten up the color OR come back and sit in their chair for another hour for a color treatment. read more

I have never felt so ripped off in my life! I went to Tricocci for highlights with Gina (I have seen her several times). After a consult, we decided I would simply have her tone 3 inches of hair near my forehead - three inches! I had also received an email with a free offer for a hair repair mask. She toned the THREE INCHES and when I checked out I was told my total was $70!!!! I told the lady at the desk that I simply had 3 inches of hair toned and I had a free promo for the mask. She ASKED me for the code for the free mask and as I was pulling up the mail she deducted $20 for the mask. I asked her "do you want the code?" She responded, "no, I just wanted to see if you had the email." Are you kidding me??? She was implying that I lied about a hair mask! Then she went back to speak to Gina about the 3 inches of toning for $50 who apparently dug her heels in on the price so that lady comes back and says "sorry, but that is the price for a "hair refresh" treatment." I told her that it was THREE INCHES OF HAIR and asked what would the entire head cost for a "hair refresh" to which she responded, " I don't know." What? Are you kidding me? So I asked for the manager and she advised me SHE was the manager. This young lady was clearly inexperienced in customer service and continued to push back. I told her she would be losing a client and she then reduced the price to $30. I will never return to Triccoci. I have paid as much as $220 for color and cut with tip. I have never felt so ripped off in my life and left with a feeling of a company trying to squeeze every penny out of me. I'm done! Shame on you, Gina. Shame on you manager and shame on you Triccoci! read more

My hairstylist didn't really talk to me at all, I showed her a picture of what I wanted and it turned out to be like a "close enough" instead of "perfect!" The look still turned out nice and the speed of the process was extremely mind blowing! It only took 30 minutes read more

Tricoci Salon & Spa - Geneva - Hair Salons Near Me - Geneva, Illinois

First time at the Geneva due to me recently moving out here Saw Amanda for a men's hair cut. Booked last minute. Very happy. I'll be back read more

I always enjoy coming to Mario Tricoci. N J is the best for manicures and pedicures!!! I love that this place is conveniently located 10 minutes from my home. The salon is clean and tidy which I appreciate:-) read more

Tricoci Salon & Spa - Geneva - Mani-pedi time! - Hair Salons Near Me - Geneva, Illinois

I went to this location in high hope that I would find someone who understood my intentions for the way I wanted my hair cut. My old Mario Tricoci stylist left the Oak Brook location and I was heartbroken. I have a lot of hair and I'm quite fussy. Andrew ROCKS! he looked at my hair dry, before it was cut and asked what I was looking for. He did exactly what I wanted. I got a precision cut and I couldn't be happier! I told him I got his name from Yelp and he wasn't aware of the praise he received from other clients. I took several of his cards, but my hair will speak volumes. Thank you Andrew. I will definitely be back and I'm sure others will flock too. read more

I haven't had a bad experience here. The hair color I maintain is a several shades lighter than my natural color and hard to achieve. I have been getting my hair colored by Kammie and she is amazing! I have been to many colorists who are reputable but still managed to make my hair look orange and in my opinion, bad. Since I started seeing Kammie, I don't even have to make suggestions, her work has always been good and she makes my hair look great! I'm very happy going to Mario to visit her! read more

I have been a client for more than 15 years and have visited numerous locations. This location is by far the worst. Front desk is not friendly at all (constantly). Today i had an appointment for highlights at 6:15pm and they decided to call me at 5:52pm and cancel my appointment. Girl at the front desk said that Amy wont be able to see me today and i need to reschedule to tomorrow. Mind you i was already on my way... i complained online and they called the location - they say oh she can see you at 6.30 now...what? And they lied by saying it was misunderstanding and she could have seen me later. No it wasn't misunderstanding because I particularly asked if someone else could see me and they said no, not today. So i didnt even want to go back at 6.30 and see them- if im not welcome why would i even bother and spend all this $$? Anyway i was shocked because it never happened to me in so many years visiting this salon. I was lucky enough to go to Naperville location and get a great service like in all locations except Geneva. UPDATE: i did email my concern to the email given below a week ago. And only now Juliana (manager in Geneva) called to follow up. She basically said that she wasnt able to find the call when they cancelled my appointment but she was able to find every other call. So it seems that she just blames everything to misunderstanding- and thats that. They just lost a customer. Its not a right place to be when they do smth wrong and do not accept their own mishandling blaming it on the client. read more

Dee is amazing!!! I came in with the majority of my long hair chemically burned off from trying to dye it at home. I had never had short hair in my life, and was pretty convinced I was going to have to shave it all off. Dee was so calm and walked me through everything she was doing. A lot had to come off...just touching my hair lightly clumps would come break off. My once long hair, was now to my chin. But, I swear to you, it looks sooo good! I get compliments by strangers by how good my hair looks. She's a genius and so kind too. Mind you, I had never gone to her before. I just blindly called in asking for help. I'm so thankful they sent me to her!! read more

I had never been to Mario Tricoci before but I have been needing a new stylist. I called the call center and was able to get an appointment that afternoon. The call center receptionist gave me the option of two stylist and I explained to her that I have never been there so whoever she thought would be better with short hair. She explained one stylist was $40 & the other was $45. The stylist for $45 could get me in sooner, so I opted for her. I got there and she went over everything, washed my hair, cut my hair and styled it, kinda..I wish I had taken a picture. I explained my hair needs teasing, texturizing and lots of product to so anything. The stylist used some mousse, blew it dry used a tad bit of hairspray and that was it. Oh and meanwhile, a couple of stylists were sitting next to me practicing on their own hair, talking about there flaws as a hairstylist and continuing ed and what they don't like, etc. I felt like I should have been at hair cuttery. It is now time to pay and the cashier says I owe $65. I said "excuse me? I think you mean $45" she said oh no you had our senior stylist and is $65 . I explained what I was told by the call center and she said that they don't know what they are talking about. She didn't offer to work with me or anything. I loved my cut, not my styling job, customer service sucked. Can't say I would go back for any service. read more

I went yesterday to get my hair done and had an amazing experience. Highlights by Chance and haircut by Mel. Love love love. Great job ladies!! I will be back again for those two for sure! read more

My stylist is James Tricoci. He is an artist with hair. I've been going to him for the last 10+ years. My hair is curly and kinky and I'v always had trouble getting a good cut. Not with James. He does a wonderful job cutting and styling my hair. I trust his opinion on hair care and the best products for my hair. He's open with me and does a fantastic job every time. Highly suggest this salon and if you need a stylist, reach out to James! read more

I have to say that Laura is the best make up artist! I have been going to her for a few years now and I can always count on her to make me look my best. I have gone to her before important events and my make up looked flawless! She also custom blends my foundation and powder, and the price is less than you would expect. She is awesome and worth the price. read more