8:52am, SMSS called to inform me my backup battery was going out. At the end of call, we made…read morearrangements for SMSS to stop by at 5pm to replace the battery even though it's after working hours. 5:20pm, Received a call from SMSS that they're on their way to our house. 5:28pm, Mr. Phil (the Owner) showed up to our house and replaced the battery. He also updated our key pad program and showed other features the security app too. If this is not top notch customer service then I don't know what is.

I have been a customer of San Marino Security for the past 7 years. They designed a system based on…read moreour specific needs and completed the installation professionally and on-time. I was very specific about certain aspects of the installation and they graciously accommodated all of my requests. This week a great technician named Vic came out to our home to replace all of my batteries and update the firmware on my system. He was very friendly, efficient, and informative. He explained everything to me and made the process incredibly fast and easy. I could not ask for a better experience. I appreciate how responsive San Marino Security has always been to my needs. They always respond very quickly and their customer service really stands out from most other companies. I can't say enough good things about them. I have referred many friends and family to them and everyone has the same experience. I highly recommend San Marino Security.

We had a glitch in our security system and Ruben came back to check everything. Even though it…read moreended up having nothing to do with the equipment they set up for us, they still came to our house and fixed it...for free and with a smile! Customer service like this is rare these days. There are still rare businesses that actually care about repeat customers. We will continue to recommend them to friends and family. Thank you Ruben!

All of my cameras would stop working in the evenings. Three…read moreFactor Security was able to provide me a quote and quickly schedule me. Ended up diagnosing and changing a bad power supply that could no longer keep up with the added surge from night vision. Went through and made sure everything else is as it should be after changing power supply. Protessional. Pricing is competitive. Recommend.

You can expect excellent products with most professional installation from Los Angeles CCTV. I…read morewanted the best, and happy I called them.

Los Angeles CCTV Security Cameras, installed a complete new system in our multi family building…read morealong the coast. There are plenty of complications, 4 stories tall, older building, multiple entrances, bad weather, etc. but the install was flawless and done on time as promised. The installer worked very clean and always left the job site as he found it. The camera images are shockingly clear, you can zoom in so close that you could see if they have food in their teeth. In summary... high quality equipment-professional installation-completed on time-very fair price-no surprises.

Great experience with Wyredreams. They did an excellent job installing and setting up our home…read moretheater. Clean work, great attention to detail, and everything sounds and looks amazing. They explained how to use the system and made sure everything was working perfectly before leaving. Highly recommend!

They charge an arm and leg for their equipment only for it to stop working days later and having to…read morecall someone out over and over. No one on their team can fix the problem they claim they can fix on their equipment. Dealing with issues once again and no one has answered the phone in days or returned voicemails.

Once again George, Andres, and the LA Security Camera team has shown us prompt response and…read moreprofessionalism when our security camera system went down. Akbar has been a loyal customer for many years and for that we are treated with priority and respect. It's nice to work with a company that values top notch customer service. Thanks guys! Albert Loya Owner of Akbar

The work was quick, well done, and competitively priced. Their biggest strength is their customer…read moreservice. George and Joe were always available, knowledgeable, and accommodating. While vendors would take at least a day to respond, George would either answer my call the first time, or return my call in minutes. They got my home network set up in 2 days. The work was finished before other vendors got around to sending me a quote. Money well spent and highly recommend!

The Gold Standard for West Hollywood West…read more After a traumatic burglary involving tech-savvy thieves, I realized standard wireless systems weren't enough. I switched to Post Alarm Systems, and the difference is night and day. * The Wired Advantage: Unlike wireless setups, Post's fully wired system can't be easily jammed. It's robust, reliable, and professional. * Armed Patrol: This is their "secret sauce." Their local armed response is incredibly fast. They know the neighborhood, understand LAPD/Sheriff protocols, and provide a physical presence that national chains simply can't match. We were the first in our neighborhood to switch, and many neighbors have since followed. If you want a local partner that provides actual security--not just a sticker in the window--Post Alarm is the only choice.

DO NOT USE THIS COMPANY…read more - We hired Post Alarm in Arcadia, Calfironia to install an alarm system which they did and to conduct daily perimeter walks of our property. As part of the daily perimeter checks, we specifically requested that newspapers be picked up and placed at the front door. Glenn sold us the system, and we later dealt directly with Rob regarding ongoing concerns. The last time we raised this issue, Rob gave us his word that it would be resolved. It has not been resolved. We visited the property today and found clear evidence that the agreed-upon services are not being performed. The pictures speak for themselves. This is apparently how this company treats clients when they believe there is little to no oversight. This is a complete breach of trust. We are being billed for services that are simply not being provided. There is no excuse for charging customers while failing to fulfill basic contractual obligations. Extremely disappointing and entirely unacceptable. No one from Post Alarm has returned my call.

So far so good! Excellent communication and follow ups. Amin came to our home and clearly explained…read moreour options for security monitoring. The proposal was quickly sent by Emmely and it too was clear and uncomplicated... and fits our budget! We are looking forward to working with this group.

Amin is great - responsive and explains what's needed and isn't trying to push what's not…read morenecessary. Prices are reasonable and installation is quick. Will continue to use.

Tim is hands down one of the best service professionals I've ever worked with. From the moment he…read morearrived for our installation, it was clear he takes immense pride in his work & genuinely cares about his customers. He didn't rush a single step. Tim was thorough, meticulous and incredibly patient...explaining every detail, double checking everything and making sure the system was not only installed perfectly but tailored to our needs. He went far beyond what was expected, answering questions we didn't even know to ask and making sure we felt completely confident before he left. What really stood out was his attitude. He is/was professional, kind, and genuinely invested in making sure everything was done right. That level of care is rare these days and it made all the difference! Because of Tim, our experience was outstanding! He is a true asset to the company and if you're lucky enough to have Tim as your technician, you're in excellent hands.

Tomas/Tim came to our house a few weeks to install our ring cameras and was very professional and…read moreeducational. Not only did he install but talked to us what he was doing and how the camera would work. Shoutout to Tomas/Tim !!

I hired TCI to install cameras for home security. They did a great job. They did the quote prior so…read morethere wasn't any surprises on the price. They installed five cameras within a few hours. They angeled the cameras perfectly. The cameras are high quality and the footage looks clear. Bobby and Jose went above and beyond. I Highly recommend them!

10/10!! the BEST camera installation you can ever find in the OC/LA area!…read more I can't say enough good things about TCI! We were looking around for a security camera installer and stumbled upon their fantastic reviews on Yelp and Google and they did not disappoint! I gave them a call and they came the same following week! We had 8 CCTV cameras installed, and the quality of both the equipment and the installation is high quality and truly top-notch. What impressed me most was the speed and professionalism. They got all 8 cameras installed and set up within 4 hours!! The last place that did my installation took almost a week to complete lol. Pricing is fair, you get what you pay for! Bobby handled our install, and he was absolutely knowledgeable and professional from start to finish. He clearly knew his stuff and made the whole process smooth and easy! 1000% would recommend to everyone looking for reliable, high-quality camera installation. Again THANKKK YOU Bobby + the TCI team!

We had an issue with our alarm and Aaron came out personally to handle it. It was an issue with a…read moremotion detector and while he was here he helped us add some codes to our alarm and answered a bunch of questions for us. Great service! This type of personalized service is why we switched from ADT to APS! Many thanks to Aaron!

I decided I needed to up my security game and after the house I just moved out of was burglarized…read moretwice - once by way of a brick thrown through the window while I was home. This left me shaken up. I spoke with several other companies and then Vernon came out. I can say that immediately you feel safe in his presence and it's very clear he cares about ensuring people are safe and FEEL safe in their homes. He is a former cop and it shows. He is someone with the experience and instincts to really understand safety and that was very apparent in our conversations. He's not a salesman - he's a security expert who knows what you need and is honest and direct. He didn't try to upsell me on excessive unnecessary items like other companies. He asked about my goals and truly sought to understand exactly what I wanted before giving his suggestions. I asked tons of questions which he answered thoroughly and patiently. The best part about the experience was he could instantly tell I was shaken up from a previous incident and was so compassionate while still being direct. He talked to me about how to keep myself safe in case of another break-in given the layout of the new house and improve overall house safety in other ways. He even noticed the doors weren't installed correctly and missing tiny parts that make a door super easy to kick in. You don't always get more bang for your buck and it's definitely much more expensive than a DIY Google Nest self install, but I will sleep better at night knowing I got the true expert advice I needed to keep myself and my home safe. Due to the permitting system in the area and the issues with the owner of the house I lease there may be issues with getting one feature but I am going very out of my way to find a way to get what he thinks I need. So glad I made that last call to APS.