Chris is awesome! We've Come in here for a couple pairs of sunglasses and a repair and he's been…read morethe lone warrior working in this location each time. He's very friendly, knowledgeable, and knows how to do the repairs that are needed for glasses. This location has a wide variety of luxury sunglasses so you will probably find something you like within your price range.

DO NOT ORDER CUSTOM GLASSES AT ANY SUNGLASSES HUT!! The staff here was fine but they convinced me…read moreto order custom ray-bans that were delivered to me with the arms so far out they basically fell off my face. Let's be clear, Luxottica owns sunglasse hut and ray-ban. Took them to both this location and in Grand Rapids, the guy here really screwed up the frames even more trying to melt them. The staff just was spitting out that they can't take returns on custom frames. Spent $300 and could not wear my custom frames. They did nothing to correct this. This company does NOT stand behind their own product!

A huge selection of frames, that you won't find at the chain stores. Comparable pricing. You deal…read morepersonally with the owners

I had a terrible experience with Berkley Eyewear back in December; have written reviews and took…read morethem down because I thought they were too harsh ...they weren't. Should have left it up. No doctor on staff - just a doc who comes in once a week it seems. Have no idea what his credentials are. My glasses have never been right prescription-wise and weren't from the time I picked them up. When I expressed this the owners were really obstinate and quite rude and we had an unpleasant exchange. It's now February and I tried to wear the stupid glasses again today (that cost way too much by the way) and they still make me dizzy. Rather than going back in there and deal with the unpleasant owners, I'll go elsewhere with an eye doctor on staff and get new glasses. I also notice that any of the positive reviews on here are really old. The most recent positive one is 4 years old and that's the "newest" - the others are at least 8 years old. It was terrible experience. Go anywhere else.

I bought a pair of Maui Jim's over a year ago and one of the arms disconnected from the hinge…read more Celina, the Sales Manager, replaced them w/a brand new pair, free of charge. Great customer service! Thank you.

The staff here ignored myself and my husband. We both are…read moreeyeglass wearers and thought we would try this place out as we were done shopping for the day. However, we walked in there. We stood around for a few minutes. No one picked their head up to greet us. Ask us if we needed help. My husband was looking at the frames and I was just waiting for someone to help so I looked in the faces of the three people that were there. There were two of them that weren't busy at all and everyone ignored us. This deserves every bad review for personality every band review for friendliness I hope this place closes down.

I went to Warby Parker at Somerset two weeks ago, and I can't express enough how much I don't…read morerecommend them. I told the doctor there multiple times I was seeing double if not triple at the end of the appointment. To which he told me my eyes just "weren't adjusted yet" Went today to SVS and finally got the correct prescription and could see perfectly. Top is prescription from Warby, bottom SVS. The floor staff were wonderful, very friendly and helpful. (By the way, Warby doesn't offer refunds. Only "rechecks" with the same doctor. Why would I waste my time seeing the same doctor that didn't listen to me in the first place.)

My husband and I had the best experience when looking for new frames. Not only was Beth AMAZING,…read morebut the entire staff was friendly and helpful. Frames were unique and Beth did an awesome job helping us decide on a pair. Their customer service is also unmatched. They went above and beyond during a time when they didn't have to. This experience has helped me to see good people do still exist in this world and we will definitely be returning in the future.

I came in yesterday to look at frames. I didn't realize that it was by appointment only, but Jackie…read morelet me in. She was so friendly, welcoming, and helpful. She allowed me to look around while also giving me frames to try that would fit my face. I really liked the frames that she was giving me. I've never felt like someone was able to help me find frames that fit my face shape perfectly, I have a small face. She was able to do just that. I really appreciated her help, she was great! The frames are all high quality and they have so many options. The pair that I liked was handcrafted in Japan, therefore it was a bit pricey, but definitely worth it. I will definitely be back to purchase new frames from here! Definitely see Jackie if you'd like help picking out the best frame for your face!

I highly recommend going to House of Optical to buy your glasses. I signed in when I walked in and…read moreshortly after Erin called my name. She walked around with me helping chose frames that would look good on me. Erin was such a delight to work with. She made it fun with her pleasant personality. I had been procrastinating purchasing glasses because I would have a difficult time chosing what frames to purchase. It was easy because of Erin's help.

First time going there today for an eye contact appt/ prescription …read more I asked dr. Friedman if they had samples and he said even if they did they don't have time for a fitting today..? Anywhere else I've ever gone they take the extra 10 minutes to see if they have samples in stock and if they do then they just do the fitment of the contact lens the same day. I asked one of the ladies at the front desk and they said he would have checked if they had in stock.. but I told them I don't think he wanted to even check... it turns out they did have the samples in stock so they let me take the samples but he needed to look at my eyes again with the contacts before he could give the prescription.. so they said they would ask if he could take a few minutes to do the "fitting" and he said no now I need to go back tomorrow for a 15 minute check so he can look at my eyes.. (when I was there anyway but didn't want to see if they had my prescription in stock) when he originally told me he'd call me back for the fitment when the trials came in in 7 days... he didn't even want to try.. and wants you to come back for 3 appts total before the prescription is issued. Stay away, lesson learned for us.

Great service and they had the frames I like the kind that are hard to find. It was also great…read moreseeing a familiar face. Renny used to work at SEE Optical and knows my frame choosing process, which made the experience even better

What an Amazing store and the staff so nice and helpful Renny & kirsten are the best. So many…read morechoices in this store. They also have a selection of vintage sunglasses which i personally love. I had two pairs of sunglasses that needed to be fixed and they fixed them on spot.

This is a great place to get glasses and sunglasses. Sandy is super friendly and helpful. Can't…read morewait to get my new glasses and sunglasses!

Can't say enough great things about this location! The staff is always helpful and very stylish!…read more The contact lens program is great and has fantastic prices! Sandi and her team are just fun!

Love this store, they have the best employees. They are so friendly, plus the eye doc is great too!…read moreGreat experience!

Jessica and Erin were fabulous. Very professional but friendly and engaging. They listened…read moreattentively to my needs. I really appreciated the time they had spent with me. My eyeglasses came in sooner than expected and it feels like I'm even wearing them so clear.

It's Michigan's finest indoor park for our hard winter months. One of the most beautiful malls in…read morethe world.

Extremely disappointing and unacceptable handling of a serious fraud issue…read more I contacted this store after discovering unauthorized credit card transactions made at this location. I reached out for assistance and was directed to the security team by help desk. The help desk was very rude and disrespectful. They requested my credit card information and phone number, assured me that someone would follow up, and then completely failed to contact me afterward. A customer dealing with thousands of dollars in fraudulent charges should not be ignored after providing requested information in good faith. At minimum, I expected basic communication, professionalism, and accountability. Instead, I received no update, no explanation, and no follow-through. This experience has seriously damaged my trust in this store's customer service and security response. I hope management reviews how fraud-related customer concerns are handled, because leaving customers without any response after asking for sensitive information is unacceptable.