agent help me very well with my question. She explain details very well…read more thanks for the help I appreciate it

Friendly staff! Right away, the staff greeted and helped us with what size we were looking for. I…read moreappreciate Caesar showing us options and taking his time explaining whatever questions we had. And the small size for storage is good enough to fit a lot. It's almost a size of a restroom. Definitely recommended

Yes, definitely will recommend to everyone. Angelica is…read moreawsome! And very willing to help as much as possible. She is kind and very willing to assist. Great place!

Angelica and Diego are incredibly friendly and professional. They give exceptional customer serviceread more

I've had a really great experience here. Gus is hands down the best manager. Since I started…read morerenting my storage unit, he's always been super helpful and quick to handle any issues. That's honestly why I decided to stay. The facility is clean, safe, and well maintained, which gives me a lot of peace of mind. The whole management team does a great job. I would definitely recommend this place if you're looking for reliable storage.

Book a unit on their website. Met with Anna and Gus. Both extremely friendly and professional…read more Facility and storage unit is immaculately clean. Definitely highly recommend if in need of storage.

So far so good, reserved and complete form online…read more Suzanne was awesome and reach out to make sure my move in was smooth. With the app automatically opening the gate and easy access to unit; no complaints so far.

So I rented a storage unit from this place for 12 years straight. Rent went up every 6 to 8 months…read moreor so, but I figured hey it is real estate and the increases reflect California real estate market. So I bit the bullet, tightened up my belt and dealt with it until i was able to get out and stopped the bleeding. Fast forward to this past few weeks. I was going out of the country and needed a space to park my car for 18 days. Figured it was temporary and that I would be back soon, I opted to rent a parking space here since it is nearby. It was an uncovered space but I thought it would be OK. I was wrong, completely wrong! When I returned and went to retrieve my car, there had been an attempted theft! The steering colum case was ripped off​ and the ignition key slot was damaged to where it would no longer fir the key. The interior was a mess. The glove compartment and between seat interior compartment were thoroughly trashed. Everything was scattered all over. The battery was taken. So even if I manage to force the key into the ignition, the car will not start. This was about 4 or 4:30 pm. on a Tuesday afternoon. And "no Public Storage personnel" was anywhere to be found dispite the posted hour of operation of 6 am. to 6 pm. So I called. No live person to take the call. I left a message. A short while later they called me back. As I began to tell them what happened to my car, they told me yes they know. The incident happened 2 days prior and that they have file a report with Montebello PD and for me to come next day at 2 pm. to get the report number to file with my insurance. Sound ok so far? Next day I showed up at about 2:30 pm. and told the lady at the office near the gate what happened and why I was there. To my astonishment, she knew "nothing" about it! The left hand didn't know what the right hand was doing. After a few minutes, another lady called into the office and confrontationally and combatively proceeded to tell me they are not responsible. Was I upset? Oh! Why would a long time customer like me be upset just because I "paid" to leave my car somewhere thinking it's safer than parking it on the street? Why would I be upset if the party I paid tells me they don't know anything about an attempted theft of my car after having told me to come get information? Why would I be upset if the party I paid tells me they are not responsible for anything that happened? Why? Why would I be upset? So I put in a call to the PD and waited. When the black and white pulled up and official police report was filed, the officer tells me she just came from another incident report at a Public Storage. We went to the office to as about security footage and a man who introduced himself as the District Manager was there. I asked him if this type of thing is a common occurrence here. He responded "No. But a lot of people are impacted." What the f_ck does that mean? My take... The people who attempted to steal my car had access to the gate access code. Surely they wern't going to ram the car through the gate to get out if they succeeded in hot wiring my car. Conclusion: This is not the place to trust with your belongings. It is not safe and they don't care...

l will start out by saying that these storage units are in the middle of the 710 Freeway and on the…read moreother side there's a riverbed. There's homeless people living right behind the units . I rented a space and they gave me the last storage all the way in the back . A few months into renting this storage they let us know that they had broken into it and we had to come see what they had taken. The people that broke in made a hole big enough for them to fit and mind you they broke concrete! to get in. I was in disbelief when I open the unit and noticed they took all of my stuff and my sons as well. I WAS SHOCKED and heartbroken I couldn't believe the employees had no idea what was going on. They took every single box even my family pictures among a lot of other valuables they wiped us clean. They only left the bed frames and my mattress because that didn't fit through the hole they had made and some kitchenware they couldn't get to. For what I seen these people probably stayed in there for a few days. I found a cat's skull and its lower jaw it was gross among other disgusting things. There was also a bucket with human feces in it. After we confronted the employees they laughed it off and one of them told me "this happens way more than you would think" as if it was supposed to make me feel better.In other words on their end it was completely normal to them and no big deal. I would NEVER recommend these storage units to anyone. This place needs to be renovated. They are not enough cameras to cover all areas properly, doors are uneven and slide latches to lock the doors are rusted. Please do your research before renting a storage unit.

I recommend this place very close to my house and safe. Good customer service, good space and…read moreprice for all my items.

I work not far from this location and as of now, I find myself moving homes and needed a place…read moreclose by and convenient to store some overflow furniture that we have to unfortunately move out by the 31st so I made the decision to stop by nova storage and check it out, the manager was not only great in customer service but made me feel taken care of and was an amazing experience. I would recommend this 100% to anybody in need of a storage place.

George is the best person to talk to if you're looking for a storage unit very friendly will help…read moreyou with all your needs. Thank you for all the help!!

Quick and efficient. Made the entire moving process simple and easy. Freddy and Andres were amazing.read more

5 stars for SOS Moving Services! Gilbert and his team did an amazing job with our move. They were…read moreprofessional, friendly, efficient, and incredibly helpful throughout the entire process. They worked quickly while still taking great care with everything, and the whole move was completed in a timely and organized manner. Gilbert and his team really helped make what can normally be a stressful experience feel much easier and smoother. We really appreciated all their hard work and would definitely recommend SOS Moving Services to anyone looking for a reliable, professional, and helpful moving team. Thank you, Gilbert and crew!

Bernadette and Letty were great . Provided great customer and were very informative about the…read moreunits. Both had great personalities and very cheerful. Thanks Bernadette and Letty

Constant harassment. I ended up going to extra space because I said I would move in June 4th since…read moreI'm about to give birth I had to wait for the movers and they just keep harassing me. Then they call me and say since I just got pregnant no I didn't JUST get pregnant I'm due any day now. I didn't want to write this but after getting called 100000000 times and it's past June 4th like get the HINT plus when I clearly spoke to someone due to the harassment I wasn't going anymore. I said June 4th is June 4th no need to harassment 10 times a day 2 weeks prior.