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    Tropical Smoothie Cafe

    3.1 (37 reviews)
    Open 7:00 am - 9:00 pm
    Updated a few days ago

    Tropical Smoothie Cafe Photos

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    TROPICAL SMOOTHIE CAFE ATMOSPHERE

    What's the vibe?
    Dogs allowed
    Outdoor seating

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    Peanut butter cup, no banana, sub chocolate. Quite tasty
    Will H.

    First time frequenting this chain. Went on a whim as it was a tropically hot island day and we'd just left the air conditioned purveyor of books that's in the same plaza. We were operating on island time, with nearly an hour to kill before my gf and her sis got some piercings in wantagh. a 189 foot sojourn (per the map on here) brought us to another island destination: tropical smoothie cafe. I've only ever been to a mom & pop smoothie place in jersey, so the menu today was a bit overwhelming. I wasn't interested in any heavy food, but it was nice to know it's there. Plus the food selections are sometimes less caloric than the smoothies. My order was a peanut butter cup. I requested the bananas withheld, the turbinado sugar withheld, dark chocolate added for flavor, and the protein of choice was of pea provenance. I ordered for the girls but frankly don't remember what they got. Something with fruit, and there were no complaints. My smoothie was good, as it should be for $7! The size was actually more than I wanted, but I don't think they had an option for smaller sized, lesser priced portions. The drink/quasi meal supposedly had yogurt in it, perhaps that's why it tasted sweet? For how sweet it was, I have my doubts that the sugar was withheld as requested, but who knows. It hit the spot and held me over until dinner. The guy who took our order was very friendly and patient with my modifications. I'd come by again if in the area wanting a smoothie and some sugar! Side note, it was tropically hot inside. Perhaps from the door opening frequently, maybe from poor AC? But it's a grab and go spot, so we survived. Masks are enforced, one was provided to a customer who walked in without one. Parking is plentiful. Stop by and perhaps you too will be temporarily transported away from this island to a far away paradise.

    Was given someone else's order and no apology from staff or tropical smoothie. Terrible customer service!
    J G.

    This place was terrible to me from day one. I am a loyal tropical smoothie cafe customer, but will no longer come to this location. The staffs at the Hicksville location are phenomenal but I'm not sure where the staffs at this location got their training from. First time I visited this cafe I was rudely told to just go grab my order from the side pickup cubbies instead going directly to the staffs at the register. I understood and complied due to COVID19 social distancing. I didn't know at first because there is always a friendly staff handing me my CORRECT order at the Hicksville location. From then on I just go grab my order if the order is ready by the time I get there (which rarely happens because they usually take longer than the estimated time provided on the mobile app). On 1/17/21 I went to the pick up area but my food was not ready. I was told to wait there until my order is ready. A very friendly male staff brought me my order and apologized for being delayed. I looked inside the bag and it had 3 wraps. I ordered 3 wraps and I assumed I was given the correct order. When I got home I realized I was given the wrong wraps and must've gotten another customers order. The bag did NOT have a receipt or customer name on it. I was a little upset, reported the incident on the app, and went on with my life. Forward to 7 days later (which is today), my app order was not ready again. I looked at each order carefully in the pickup cubbies at a distance to make sure I don't get the wrong order again. I was approached by a female employee who announced that because I "took" someone else's order last week they are not "allowed" to put MY order in the pickup cubbies anymore. I was embarrassed and shocked at her accusation. I calmly addressed that I was GIVEN the wrong order last week. She said "THATs NOT WHAT I WAS TOLD." Okay well thanks for accusing and embarrassing me, when I was the one who was approached and given the wrong order. I didn't make a scene and I thanked her for handing me my late order (still doesn't have a receipt or name on the bag) and will never return to this location again. Good luck with your bad customer service!

    Bianca C.

    Came to this location for the first time along with my boyfriend and immediately upon arrival I was disappointed. The worker at the register did not greet us in anyway he just stared at us until we were ready to order. For service like this In the service industry anyone would be displeased. Also when he could not hear what was being said his response was "what" to me this is just rude. It wasn't only to use he was this way a few people came in after and he was the exact same way! I almost did not order anything honestly that is how turned off I was, however I decided to not allow anyone to ruin this new experience and I am actually glad that I did not. All drinks are based with water and ice which for us was different we are used to some kind of a milk based smoothie. I ordered an Island Green smoothie which was great it has spinach, kale, mango, pineapple and banana. Everything was blended well and it was filling and great tasting smoothie I would recommend it. My boyfriend ordered a peanut butter cup smoothie which has peanut butter, Bananas and chocolate. I had a taste of it and it was also really good. Since they are made with water and ice you do get an icy texture. There is only one cup size available.

    Outside
    Darya M.

    This location recently opened up last week! Its walking distance from my office, and since i've always been a fan of Tropical Smoothie, I decided to try this location out! Came here after work today. Its on the smaller side inside with limited seating but outside theres plenty or outdoor seating. As soon as I walked in, Jacob at the register greeted me warmly! Again a smile goes a long way! My order was a classic Kiwi Quencher smoothie! The price is roughly $6.29 with tax, but if you add a smoothie to a meal its cheaper! I didnt't go for any food options this time but based on some other customers eating the food looks fresh and good! They have plenty of smoothie and food options if you are in the food for fruity, healthy or indulging! Will be back, especially because the staff made my smoothie quick and wrote a nice message on my cup! Parking: 10/10 Noise level: average, not too loud Price: varies if just smoothie or food, but very reasonable

    Thai chicken wrap
    Gazelle D.

    I always come to tropical smoothie, today I ordered lunch for delivery through door dash. They were nice and were able to substitute my drink to something that wasn't on the menu. I love their wraps but it's so small now !! I think over time they just made their foods smaller and smaller. The wraps are made for people with smaller appetites for sure. The smoothies however are a great size for the price, as the wraps are not. Also my smoothie had weird writing on it.. it didn't lose a star for this though.

    the salad entree. look how much food there is in just 1 entree. 10/11 Individual servings would've been more food than the 2 "platters"
    Jennifer C.

    I placed an order for catering for my baby shower recently through ezcater. I ordered 2 platters of the SuperGreen Caesar Chicken Salad (Romaine, spinach & kale with chicken, shredded Parmesan, tomatoes, Parmesan crisps, and Caesar dressing) and asked for them to package it into individual containers, since we are still in a pandemic and didn't want the food served family style. The description said each platter would serve 8 people. Each platter cost $37 (total $80 + tax) When I went to pick up my order the day before my baby shower, they gave me my order in 4 small plastic bags. The salads were divided into 24 cup size containers and most cups weren't even filled all the way. They put the chicken in 2 small side salad containers and the parm crisps in 1 small side salad container. I was very unhappy with my order because the cups were so small, you'd have to eat at least 3-4 to be full and there is no way these 24 cups would equal 2 big catering platters. There was also no kale in any of the salads (the salad is supposed to contain romaine, spinach & kale). I complained to the manager about the size of the salads and the lack of kale. He said there isn't supposed to be kale but on the ezcater website, it clearly says there is. So the manager gave me a small side salad container of kale. It was half wilted. I called ezcater to complain and another manager asked what happened. I complained about the small amount of food and there was no way I got 2 big catering platters of food in those 24 small cups. She asked what she could do and I said she could give me more salad to makeup for the lack of food. She gave me 2 small side salad containers worth of the salads. I had to continue running errands for my baby shower, so I left after that. When I got home, I emptied all the cups into a big bowl. All of the salads barely made it to the top of the bowl (I put a cereal bowl next to the big bowl so you can see how big the salad bowl is). The salad bowl is much smaller than the catering platters and all of the salad fit into 1 bowl! I was beyond livid. This was supposed to be 2 big catered platters that I paid $80+ for. There was no way this salad would feed 16 people (TSC claims each platter would feed 8 people). Ezcater called me back and I told them again there was insufficient food in my catered order. They spoke to the cafe and refunded me back 30% from the original order. Still, this salad was nowhere worth $50! I was mortified to serve this puny salad in the tiny salad cups, so I bought bigger salad bowls, as well as additional salad ingredients to make sure the salads were bigger and people wouldn't be hungry after eating. I spent $20 on the salad containers and $18 on extra lettuce, spinach, kale, and cherry tomatoes. Only after adding these additional ingredients did the salad look like an actual salad. For the price of the 2 platters, I could've bought enough ingredients to make 4 big catering platters of salad. Thankfully the salad tasted good but I would never ever order catering from Tropical Smoothie Cafe. They tried to pull a swift one by overcharging and providing less food than advertised. If I knew they would be providing tiny cups of salads, I would've ordered 10-11 individual salad entrees. The price would've been the same and I would've gotten more food! Do NOT order catering from here!

    Rich N.

    They're a nice place to have smoothies and sandwiches. A lot of options to choose from and it is usually where I go get my smoothies. I usually get the orange ginger glow and it is sooo yum Definitely check them out if you're in Garden City

    Caribbean Jerk Chicken Wrap- amazing!

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    2 months ago

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    1 year ago

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    7 months ago

    The smoothies were great nice and fresh girl at the counter was very accommodating and spot on. I will be returning

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    5 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    6 years ago

    Love these smoothies. I always go for the Bahama momma and it's great. Nice service and socially distant!

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    Ask the Community - Tropical Smoothie Cafe

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    Went here yesterday while I was out in Nassau visiting family. I usually get smoothies at a place…read morein Commack as it's closer to where I live, and I gotta say this place is going to be my Nassau spot. I got the Mango Crusher (with apple juice as the base), and my girlfriend got the Yogi Shake Smoothie. They were both absolutely delicious, I finished mine in about 2 minutes on the way home. The woman that helped me, I believe her name is Jay (I'm terrible with names) was a cheerful and kind person that brightened my mood. Had a nice little chat about yoga while my smoothies were being made. I definitely recommend checking this place out. I know I'll be heading there once a week at least!

    Went in here after my kickboxing class. Was waiting behind a family of 4 then the person behind the…read morecounter asked me to move to the other side to sit down and wait to place my order. Two guys walked in and she took their orders and proceeded to make their shakes before acknowledging my order. She then asked me to write my order down and I knew I was getting an easy premise shake that I have ordered before no problem. I decided to walk out after waiting for 7 minutes without being helped and being skipped over. Will not return because of the poor service. Prices are more expensive than competitions across the street and smaller servicing sizes. Disappointed and won't recommend.

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    Tropical Smoothie Cafe

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    4.3
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    Loooooove this spot!!! Everything is fresh and tasty. Smoothies taste great. Breakfast is very…read morehearty 10/10

    I came here for a late breakfast and ordered the Caribbean Jerk Chicken Wrap with no cheese…read more It came out a few minutes later hot and warm in its packaging and they bagged it with some napkins. It was a little bit messy, so I'm glad that they did that. The sandwich was bomb and definitely had a spicy kick that I was looking for. It was very savory even with the sweetness of the pineapple sauce. The reason for the two stars was that I found two long thin hairs in the wrap. One was luckily at the base of the wrap and easy to spot/remove and the other was in the beans & rice section and as I was pulling the wrap away from my bite... eek! I pulled it out and tossed it and continued to nosh. I was so hungry I didn't mind, but any other day it might have been totally offensive and off-putting. I recommend using hairnets to anyone who handles the food there, given that two of not my own hairs were trapped in the wrap and between the wrapping and the wrap. My food order came with a side option of Ms. Vickie's flavored potato chips (I got the sea salt and vinegar, which I saved as a snack for later), a banana, or an apple (they had granny smiths today 07/03/2024). I will definitely go back and give it another try, but I really hope they do something to contain peoples' hair from entering into the foodstuffs. Happy eats!

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