I love the convenience of ordering in the app. The staff is always quick and friendly. The location is clean and peaceful. Sometimes I get it to go. Sometimes I sit inside. My favorite thing here is that ACAI Bowl. That thang got a lil crack in it or something lol. I went every day to get this for almost 2 weeks straight. read more

Welp, I should have read the reviews for this location & I won't be back. I bit into my flatbread and instantly hit plastic that was left behind. Not really sure how this happens, especially when I was the only customer in the building at the time. read more

Tropical Smoothie Cafe - plastic from inside my CHIPOTLE CHICKEN CLUB - Juice Bars & Smoothies Near Me - Cartersville, Georgia

Had a great experience. Ordered four smoothies and four wraps. All were prepared very well; smoothies were great, wraps were as one should expect. No complaints, only praise! read more

Been to many in different locations Will not be back to this one Food was poorly prepared by Ann Carried the Pesto Chicken Flatbread back because of assembly and proportions & was told it had the proper proportions on it. NEVER seen one so poorly proportioned and assembled. The Chicken Bacon Ranch Flatbread was edible after removing pieces of bad lettuce. The men's bathroom - no toilet paper The overall cleanliness was fair read more

Went there to get some lunch today and only got a Sandwich and kale and as soon as I get home to eat my lunch this is what I bite into... So as anyone else would do tried to call no answer so called the nail salon next door and they said they don't have a phone number for a while now ... wish me good luck going up there cause u either gotta be doing drugs or just stupid to leave full on trash in a sand-which read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Cartersville, Georgia

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The smoothies were not 100% natural which is why I am disappointed. I paid around $11-12 for two smoothies. I do not like that there was powder added into the smoothie. I had the Açaí very boost smoothie which tasted fine but not delicious. Also had the kiwi quencher which tasted exactly like a starburst. I don't like my smoothies tasting like candy, I like them to taste like fruit lol. This can be compared to Jamba Juice. The serving size was a very large cup. If you are hooked, they have a rewards program. read more

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Walked into restaurant on my lunch rush and there wasn't a customer in the building. I was never addressed by either employee . By the time I was ready to turn around and leave there was literally 4 others standing behind me . After 10 minutes of not even a "welcome to trocpical smoothie " I left along with a couple others ! Too many people need jobs to put up with this read more

Tropical Smoothie Cafe - Being ignored - Juice Bars & Smoothies Near Me - Cartersville, Georgia

My wife and I went in to the Cartersville location earlier this week (first visit to a Tropical Smoothie) and I ordered a Kiwi Quencher with protein added. By far the best smoothie I've ever had. I wish it wasn't so high in sugar, but that's the only thing I'd change. I wish they had a location closer to me. read more

The smoothies are great but they have the worst customer service of any place I have ever been. Rude to customers over and over again. Have given this place many times to change my opinion. After my visit today, I will not be back. This place doesn't deserve to be in the charming town of Cartersville. Good product but lack of training and just plain rude team members will not make this place a success. Where is the management team? This place doesn't deserve one star. read more

We love Tropical Smoothie! However, today when we went in there was an older lady (her picture is in another review below) working the smoothie line, who looked straight up miserable being there. It was the first thing I noticed walking in! The boy at the counter was friendly, and usually the younger kids are! While waiting for the smoothie another gentlemen comes in upset with his smoothie order - his feelings were all valid. And she was just NASTY to him. He politely asked why every time he goes in there that she's nasty to him. And she just gave him nasty looks and ignored him. I was baffled - Because he wasn't disrespectful in the slightest. Next time we go I'll be sure to turn around when she's there. I cannot stand bad customer service like that. There are too many options around here who have great service. Not good, Tropical Smoothie! read more

I so enjoyed my lunch here, this place has good creative sandwiches.. simple but good. The smoothies are so good and much needed in a town like Cartersville. The menu choices are good and the can alter some for taste. The prices are a litttle higher but look for coupons read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Cartersville, Georgia

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I do not recommend this establishment. Went in for a sandwich last Monday (Labor Day) and while they were making it I used their restroom. It was disgustingly filthy. Sorry but there is no excuse for that. There was also a huge pile of trash piled up on the counter top that should have been in a dumpster. I will not be back. read more

WORST tropical smoothie cafe I have ever been to. I have traveled a lot around Georgia and Florida. As some of the other reviews said, it is one employee that makes this place horrible. My family and I love getting smoothies everywhere we go. This is by far the worst. The smoothies made at this cafe don't taste at all right. We've moved to this area recently and this is the only one near by. I will be switching to smoothie king across the street for my smoothie needs now. Just horrible. read more

I would give zero stars if I could. The absolute worst service you'll ever receive. I had the same experience as many others pertaining to the employee (older lady) that is rude, won't speak, or even acknowledge you. I went in to place an order and she stood there and said she wasn't taking orders and I'd need to place an order online. No explanation was given. Her tone was extremely rude. This was my final time going to this location. Even my 8year old daughter said she's so mean. Plus the inside was dirty with trash overflowing. Never again read more

we went during their dead time so no wait at all which was nice. i wasn't a huge fan of the smoothie i got so maybe that's why there's not 5 stars?? the chairs and tables were stacked up like they didn't let people dine in which is understandable considering the times butttt those tables and chairs being stacked up against the walls kinda makes me feel very unwanted. my boyfriend loved his smoothie! quick service with good, average prices. the staff was not the friendliest but there were also no problems at all! 7/10 recommend tropic smoothie in cartersville, 4/10 recommend the smoothie i got which was the mocha one.. i just wanted more of a coffee taste rather than a chocolate taste! read more

Tropical Smoothie Cafe - Chia Banana Boost Smoothie Peanut Paradise Smoothie - Juice Bars & Smoothies Near Me - Cartersville, Georgia

Food is good, but my smoothies always taste a lil watered down? Not sure what's up with that. The staff could be friendlier; they aren't rude, they just seem bothered that I am there. Apparently there's something wrong with ordering a kids meal? I asked for a kids turkey wrap and she said they took away the button and can't ring it up? Definitely a corporate issue. They should fix the menu so the cashier doesn't have to deal with that. Overall very mediocre experience for $7 worth of 300 calories and a watery smoothie. read more

This place is absolutely terrible. My Chia banana smoothie had no taste whatsoever and the people working there were overloaded and missed several vital ingredients for my smoothie I will absolutely never go there again this place is abominable read more

Excellent smoothies and friendly greetings. Come before 10am and get the happy hour discount.

Enjoyed our wrap and pressed sandwich. We split a smoothie for desert. Very good and well priced. Only complaint I have is it was freezing in there. read more

I didn't appreciate the lady who took my order. She wasn't friendly, she acted as if taking my order was a burden. I wish I would have caught her name, I just know she looked older. I will find somewhere else to spend my hard earned money, somewhere I don't feel like I'm being a burden. read more

I drove 8 miles on my lunch break to get a smoothie. I get there and there's a manager at the register having a conversation and said she'll be with me shortly. She moves that conversation to the sidelines while six other employees walked past me. The manager never returned nor did anyone else on her to offer to assist me now that my lunch break is over I'm back at work without anything to drink or eat thanks Smoothie Cafe read more

I like tropical smoothie cafe, but this is at least the 2nd time I've tried to visit between 9-9:30 that they were already closed. Their hours say closed at 9:30, but we got their at 9:18 and the doors were locked and the open sign was off. We just wanted a smoothie! So a word of caution: go early, and consider them closed if it's after 9. read more