I only just stopped by one day to grab something quick. They didn't have too many people in there. It didn't take very long for me to get my order once I placed it, even though they had a few people come in for takeaways. Their dining area looked clean and orderly. It wasn't too loud in there either. I think it would be a good place to meet up with friends and hang out for a couple hours. I ordered a Beach Bum smoothie with white chocolate. It was a tad bit too sweet for me, but it was still good. I enjoyed it. I think it's the norm for Tropical Smoothie Cafe. read more

girls were rude and gossiping behind peoples back. It was really rude and in professional. They wouldn't remake my smoothie when they made it wrong. You should get nicer workers! read more

Hair in my smoothie- dang this sucks!!!! People complained about lack of sweetness, incorrectly made sandwiches etc while we waited for our smoothies. When we got home there was a hair in the smoothie- ew!!!!! read more

Nothing wrong but a bit over priced but service was good and speedy. Easy to get to location once you find it at end of strip mall

My fiancée had placed a mobile order for pick-up, she had gotten her smoothie and not even 10 mins of having it she had to exchange it out because she had order the online exclusive lavender shimmer upon receiving it, it was grey and white and no color at all and it tasted terrible when she went to exchange it out and speak to the person behind the counter they had left mid conversation to remake the smoothie, mind you she had worked for tropical smoothie in the past. As they were going to remake the smoothie she wanted to get a different one they told her that they can't exchange it for a different smoothie trying to lie to her face meanwhile the manager or supervisor was in the building not stepping in to resolve the issue overall this interaction was horrible still the issue wasnt resolved and left even more unsatisfied and wouldn't want to wish this on anyone else management needs to do better read more

Grabbing a couple items to go. Store is clean and back kitchen looks clean as well. Associates are polite and helpful as I made some changes to my order. Prices are fair for what I ordered. When I left and began to eat, my order was all correct and very good. I love the smoothly! read more

Whoever worked the Sunday Father's Day crew was awesome. The place was clean and the people were attentive. I will come back here all the time if it's this crew. read more

I've never had any issues with this store. Everything I order has always been super yummy and tasted great.

I almost always come to the this TSC after running in nearby Pocahontas State Park and I always leave satisfied. There's no more enjoyable way to rehydrate and refresh after a long run than with a cool, fresh and nutritious smoothie. Although I'd prefer a locally owned joint, I continue to come back here because quality and service are consistent and I know I'll leave satisfied. The breakfast wraps are surprisingly good too! read more

Tropical Smoothie Cafe - Bacon Egg & Cheese Wrap - Juice Bars & Smoothies Near Me - Chesterfield, Virginia

Did a mobile order and the wait times are horrible. Completely overlooked. No acknowledgement or anything. Never again.

Banana honey crunch flat bread with a Blueberry smoothie will definitely wake you up in the morning or midday for a boost!!!!

Was visiting from out of town, first time visit. Friendly staff, food came super fast, and was very good. Portion size was more than I expected. I thought it was a good value. Fast,Friendly,and Healthy. Great job keep it up! Thanks read more

Used to visit this location regularly, but here lately the service has been terrible. Looks like mostly teenagers / young 20's working....and they work at once pace....extremely slow. None of show any enthusiasm as if they enjoy their job or care about customer service, but I guess that is just the norm these days. Usually have to wait 5 or 10 (sometime 15) minutes on pickup order even when I arrive 5 to 10 minutes later than told. Usually get some sort of chicken wrap. Lately it's mostly just lettuce and whatever other type of veggies are supposed to be in it.....very little chicken. Constantly missing side items from order too. Have waited on a couple of occasions several mintues just to have the person behind the counter help someone before me that just walked in the door. This last time I was in the store, there were at least 10 customers standing around either waiting for their food, waiting for their pickup order or waiting to have their order taken. Have plenty of other choices for food in the area....I don't think I'll be visiting this place (or any other Tropical Smoothie) again any time soon. read more

If I could give zero stars I would. I'm furious because we called ahead at which they confirmed their closing time. We got there about 15 to 20 minutes prior to their doors being closed. Don't even bother dropping by --especially if it is around their closing time because this shop obviously doesn't need our business! We weren't the only potential patrons as there were others who turned around as well once they saw me trying to open the door to find it locked. Ironically, the "open" sign appeared to be on and the chairs were still down so the people running the store decided to sit in the back and ignore anyone trying to buy smoothies, yet answer the phone. Interesting enough we saw the people emerge from the back at 4 pm as I write this review. I am FURIOUS! Do NOT go here! read more

Tropical Smoothie Cafe - Hope you can see the people working in the store laughing as they emerge from the back right at 4pm to "close". - Juice Bars & Smoothies Near Me - Chesterfield, Virginia

Two days in a row this placed failed us. Yesterday there was no line at all but they said they could not do food and the wait for a smoothie was an hour. Also, spilled smoothie on the floor right in front of the register not cleaned up. Figured they were just having a bad day. Today there was a lot of people in there, but again they said they were not doing food and the wait for a smoothie was half an hour. Clearly the logistics of running a smoothie shop are too much for this smoothie shop. Do not waste your time. read more

Good day, I enter the store to make a purchase. Wasn't sure what I wanted, as I'm trying to ask the staff about ordering online for pickup because I don't wear a mask due to health reasons and they didn't pick up the phone. The young lady who work there mother literally pounced on me about the mask and gave me no room to explain myself. Cursed me out insulted my height. I'm coming from Florida where mask regulations have been lifted. I'm trying to be diplomatic and civilized, I even put the mask on that the young lady gave me, and the the young ladies mother persisted with abusive language and then the staff told me to leave because I was causing issues. The staff became rude and irate as I'm trying to stay within guidelines and regulations. This happen at 8:30 pm on a Monday night wow. All I wanted was Avocolado smoothie with no sugar and how can I order it so you all can bring it out to me. read more

Really really good chia banana boost + peanut butter. Teen workers were courteous and quick.

I'm writing this review while waiting in line. First ever live review. This place is always busy. The line continues to grow behind me. Hold on, gotta order now: totally turkey wrap with a blimey limey smoothie. Gave her a fake name for my order. I've been waiting here for about 5 minutes and boom, order is ready. Eating the wrap now. Tastes good, not too dry and the actual tortilla is toasted perfectly. The smoothie is delicious. Kind of blows the wrap out of the water. I guess that's why they aren't called Tropical Wraps. The line in this place has yet to die down. Alright, this live review thing is getting stupid. First and last time I'll ever do this, I promise. read more

I like this place. A friendly staff and a cozy interior makes this a nice escape for an after work, after dinner stop for s tasty smoothly. This was my first visit and I will be back. There is a small menu for sandwiches and I will try one on my next visit but the smooths was delicious. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Chesterfield, Virginia

Wanted a small smoothie it was my first time in here so I didn't know that they couldn't do that so the woman made a exception since it was my first time but made it clear that they don't do that. The smoothies were very delicious, and made very nicely. The employees were very nice to me and patient. They have a lot of neat and interesting flavors. They do get over crowded really quickly so I wouldn't sit inside. read more

This is my absolute hot spot and a good deal on a nice healthy drink made my way which is easy. mango magic 3 ginger no sugar whey protein the staff are very nice very, clean from what i can tell and they know who I am. "sometimes you wanna go, were everybody knows your name". always give me my military discount, you gotta come here this is cool the only reason I didn't give it a 5 star they stopped the cookie that I liked on my cheater days shame on you guys you better bring it back. read more

Tropical Smoothie Cafe - Enough said - Juice Bars & Smoothies Near Me - Chesterfield, Virginia

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It was very good & quick. I am sorry I made the poor girl remake my wrap, I know she was pissed, but the fake chicken honestly looks a lot different than it did previously, and I thought it was real because I'm an idiot and I have had it actually happen before and couldn't eat my lunch. Sorry! read more

Stopped by to try the smoothies here. BAD MISTAKE! Place was cluttered, trash on tables and floors, trashcans full and dirty from spillage. Looked like it has not been swept/mopped in ages.. This was at 1130AM. Staff were texting, hiding in back area, goofing off. Watched staffers handling food without gloves, using same spoons and mixing items without cleaning before or after, prep counter was dirty--had juices and peanut butter, fruits,on tops and on mixing cups. Manager, Tracy?, was busy talking on phone, explaining something about irate customer and her race to the party on the other end--loud enough for me to hear. Paid my bill, dropped filthy item in trashcan ( It was overflowing) and left. ****County needs to shut this place down before someone gets sick!!! read more

Ordered online for pickup.. State regulated restrictions still apply! Went inside I'll customers wearing masks, ALL employees were gloves and mask free . Got home and trashed our entire order read more

took forever. didn't give us the right order. don't order here. i would give it a negative star if i could.

Changing my order bumps my review from 2 stars to 4. Researching healthier lunch items led me to the Smoothie + half salad option with Hawaiian Breeze with Splenda and half Thai Chicken salad. The smoothie is sweeter and more enjoyable with Splenda and the salad is filling and flavorful. I didn't regret lunch and it was only around 390 calories. read more

I'm a regular here what can I say. It's a top favorite local place to venture to that doesn't feel like a franchise. The smoothies here are addicting and the staff are so friendly. My ultimate favorite is of course the Sunny Day. A splash of all sorts of fruit goodness and some vitamin c mixed into one giant size cup - Yum! Whether I'm on the go or want to sit down and relax with some healthy delicious food, this is it. read more

My fiancé and I have a tradition of smoothies & Game of Thrones on Sunday. The staff know's our order and my fiancé's face at this point, and have been nothing but friendly. They are usually very prompt and the smoothies are always good. They vary in taste from worker to worker but we have never gotten something we haven't liked! read more

Why do I continually allow this place to run my life. I will find any reason to get a smoothie....I'm sad- have a smoothie, I'm happy-have a smoothie, I'm hungry-have a smoothies. I just love Smoothies. Now fyi...please don't think this place "healthy" because if you will be sadly mistaken. They add sugar to the smoothies which is not healthy at all. Make sure you are telling them to remove the sugar-ALL sugar so that your body doesn't have to break down the junk. Fyi I was told by an employee the fat burner supplement is not effective and you should save your money. read more

Literally the worst this is the third time ordering every time I order mobile I have to wait this time I placed and order 20 mins before hand and they said they didn't have my order then they finally looked on the printer for my ticket I swear that young girl is always high she is completely clueless acts like it's her first day on the job every time I come in will not be returning! read more

I really enjoy tropical smoothie and have probably been to this location a dozen times. Service has always been good and only one time did I have a problem with my smoothie not tasting right. Other than that both the smoothies and sandwiches are great. I also like how they give a county discount. read more

I love tropical smoothie but never in my life have I had such crummy service. First off they screwed up three different orders. The person at the register didn't even get people's orders unless spoken to in a threatening manor. Then they had one person waiting there for about 45 min just trying to get her order. I hope to god that the owners of this this establishment fix this otherwise it's going to be closed from this location. read more