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    Tropical Smoothie Cafe

    4.0 (5 reviews)
    Open 7:00 am - 9:00 pm
    Updated 1 month ago

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    2 months ago

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    Olivia E.

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    3 months ago

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    Olivia E.

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    2 months ago

    The employees weren't friendly and the smoothie I ordered (paradise point) tasted really watery even though the consistency was normal.

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    Olivia E.

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    6 months ago

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    Olivia E.

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    6 months ago

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    This locations is always busy. Although it's a busy location the staff is friendly and always…read morewilling to help when needed. I love the hot bar and how I can use my prime membership to save on groceries.

    I've shopped at this Whole Foods for years, but my recent experience completely changed how I view…read morethis location. Be extremely careful parking here. The towing situation in this lot feels predatory, and Whole Foods appears to have little to no control over it. I parked with the full intention of shopping, briefly stepped away with my dog, and returned within about 35-40 minutes--only to find my car had been towed. Staff couldn't even tell me where my vehicle was, and the on-site security was no help and seemed unaware of what was going on. Because Whole Foods doesn't allow dogs inside, I had no choice but to remain outside while trying to figure out what happened. I was left stranded, with my wallet inside my car, and had to pay for an Uber and $230 in towing fees--meaning I had to prioritize retrieving my car instead of buying groceries. What's most frustrating is that Whole Foods positions itself as a premium, customer-focused store, yet the parking situation does not reflect that at all. There is a clear lack of coordination between the store, security, and whoever is enforcing towing in the lot. This experience was stressful, avoidable, and completely unacceptable. It felt less like customer support and more like a system that allows predatory practices to happen right outside the store. Please be mindful where you park; be sure to travel with soenone! I would never want someone else to go through this--especially someone alone in that situation.

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    Mad Hatter Cafe + Bakeshop

    Mad Hatter Cafe + Bakeshop

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    (547 reviews)
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    Mad Hatter is an iconic establishment in Durham. On the corner in the Whole Foods shopping center…read morenear the Duke campus. I moved back to the area a couple of years ago and came here for the first time after many years. It hasn't changed much which is good. Order at the counter and get a number and they'll bring your food to you. The bakery case has lots of delicious choices including large cookies and scones. Service is fast and friendly. I got an avocado toast. I prefer fresh avocado to the creamy kind that comes out of a package but the bread was good as was the presentation and generous fruit garnish. I got an iced tea but I'm sure their coffee is good. It's kind of noisy because it has that industrial, almost cafeteria type vibe but it's a good place to go alone or with a friend because it's so consistent and reasonably priced for the portions.

    Warning, this reviewer strives to tell it like it is and use more of the scale than just four…read moreversus five. Ambiance is great. This is the place or one of the places to see or be seen. Nice facility layout, both indoor and outdoor seating. Hard to separate service from the quality of the food. These are where they fell short. Have been here several times over the years and the food was served in poor condition. Clearly the worst of all of our visits. Toast and eggs were room temperature upon delivery. We noted that servers were of a different caliber than in the past. Hopefully just the shift that we visited a Friday morning. Coffee good, not stellar. Bottom line of fun place to be and eat or enjoy socializing. Just the service and food did not keep up at least for this visit.

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    Tropical Smoothie Cafe - juicebars - Updated August 2026

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