Came in to pick pick up my complimentary birthday smoothie. I ordered on the Mango Mansoon on the app. Ordered at 5:12. Said it would be ready at 5:22. I walked in at 5:18 and was immediately greeted. There were 2 workers and 2 ppl waiting on orders. It was pretty quiet. I told them my name and my smoothie was already ready. It was so good. Thick like a like it. Great customer service. read more

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Smoothies are amazing here.. would love to see the folks in the store being taken care over the orders that are delivered. Watching them make 5 Smoothies and placing them on the to go orders rather than helping someone who's in person.... none of those 5 before mine were picked up while I was sitting there. read more

Tropical Smoothie Cafe - Order station - Juice Bars & Smoothies Near Me - Lauderhill, Florida

I'm giving two stars only because the service was friendly and the Mango Monsoon smoothie was genuinely good. However, the Baja Chicken Wrap was a huge disappointment: It's easily one of the worst things I've ever eaten. The rice was undercooked, the avocado tasted far from fresh, and the wrap was cold on the inside while warm on the outside--a strange and unpleasant combination. It's honestly offensive to charge $10 for something that tasted like it was thrown together without care. I now know better than to buy any food at a smoothie shop. read more

Ordered an Açaí bowl and they sent me dragonfruit instead. It's horrible. Also didn't send me my smoothie in the order. This place is a joke read more

Tropical Smoothie Cafe - Some goo on the banana looks like a worm - Juice Bars & Smoothies Near Me - Lauderhill, Florida

Do not expect great service but do expect great food and smoothies. Going in with this expectation makes the experience way better. We always order to go while in the location and usually have to wait ~20-30 minutes for the food and smoothies. The pomegranate plunge is hands down one of my favorite smoothies. SO GOOD. The pomegranate and cranberry really make a difference. Very refreshing. I loved my Thai chicken wrap. The wrap was crispy, the marinade was tangy, veggies were fresh, and the chicken was grilled perfectly. Couldn't have been happier. My boyfriend had the strawberry balsamic flatbread. Also yummy and he loved it! I did enjoy it but still prefer the Thai chicken wrap. The flatbread was also grilled to a nice satisfying crisp. Great flavor combos overall! read more

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I called before driving the 20 mins and I walk in 35 min before closing and as soon as I walk in they said they were closed when they had the open sign and door still open. read more

Tropical Smoothie Cafe - called before driving the 20 min and they said they close at 12. I walk in 35 min before closing and they said they were closed. - Juice Bars & Smoothies Near Me - Lauderhill, Florida

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It's a hit or miss. Sometimes the smoothies are rich and flavorful but then there are times it's watery and it feels like a waste of your money and time. I like when they have the buy one get one free through Uber eats which also allows you to sub one of the ingredients. I save one for the next day. The service use to be good but I feel like they are understaffed like so many places and the employees just work and don't have the energy to engage with customers. It's the only decent vegetarian option for lunch close to my job otherwise I would try somewhere else every so often. read more

I love tropical smoothie and have tried this location multiple times. My food is improperly made everytime. This is a picture of a sandwich where I was charged for extra chicken, extra cheese, and extra pesto. Lazy read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Lauderhill, Florida

This location tends to be busy all the time. I always have to wait even when I place an order thru the app.

I used to work there the food is mid as is but once inflation made it too pricey I would've been stopped eating there but due to Marc hiring mostly teens there are few adult " people who actually care about their job" so if you have a bunch of kids behind your counter you will have terrible service and many health code violations happening go to the Coral Springs location and ask for lattice she's the manager and will help you with great customer service. read more

The girl with red braids at this location is extremely rude and condescending. She has an attitude when people want her fix the order she messed up. read more

I waited 30 minutes for an order not even made yet SMH. Not hard to make a smoothie.Smells funky in there too never going here again

I had an issue with Door Dash where the food was picked up but we never received it. I drove to Tropical Smoothie and spoke with Daynia. I explained the issue and she was nice enough to remake our order for us. She explained that the order was signed by the driver and we were the only name up until that time. I really appreciate this young woman for being so kind. read more

Don't ever come here, just ordered a smoothie and it was supposed to be done by the time I got there. I ended up waiting 20 more minutes to get my smoothie. Very incompetent workers. The girl that's working there also was picking at her face and didn't even have the audacity to wash her hands or even put on gloves. This place is ghetto. read more

last time I pick up from this location. I watched as the one server asked everyone else that walked in after me and sat down what they needed while I stood at the register waiting, never even greeted. When I said "Miss, I came in first, she proceeded to tell me they were just Uber pick ups, and I told her same. And then their besties came in and it was a whole meet and greet and served them. read more

I wish I read the reviews before spending money here. The floor, tables, and counter were sticky and obviously not cleaned in days, at least. Overflowing garbage cans, flies, and that bathroom was absolutely disgusting with unflushed toilets and filthy floors. I can only imagine what their code violations look like. read more

Servers are nice but this place is far too pricey for the proportions and taste level. The $10+ açaí bowls are laughable for the size. And they barely put any salad in your salad bowl for $10+ dollars. The smoothies are usually hit or miss it's either pleasantly enjoyable or watered down. You're better off going to smoothie king or Playa Bowls. read more

Started out bad, but ended well. The first time I come to this location, they opened late and we're struggling. They already had a bunch of orders through DoorDash and similar places. The problem though was internal orders couldn't be taken. They were having issues taking orders, something with the system. I could tell the staff was extremely frustrated but they were also trying to be polite. I ended up leaving cause I couldn't wait. Came back a couple of weeks later and had a great experience. Everything went smoothly as it does at other locations. The smoothie was perfect and I left satisfied. I'll definitely continue coming back. read more

Love their smoothies and caprese sandwich. They have a clean ambiance and are usually pretty quick with things . They have the stuff fresh .

Location-This by far has to be the worst location. It's always messy and trash is always somewhere to be seen. The smoothies almost/always never have a taste to them. Staff-it does not matter what time of day you come in, the staff here always look miserable and annoyed. At times you come in, no one greets you or they'd be sitting in the dining area on their phones. If you let them know the smoothies have no taste, they look at you so annoyed without saying a word and start making a new with with an attitude. I get that most of the employees are teenagers but when your in customer service you have to have a different attitude. read more

Tropical Smoothie Cafe - This was a remade smoothie I got. ISLAND GREEN - Juice Bars & Smoothies Near Me - Lauderhill, Florida

Great service! Daynia was super friendly and had excellent customer service! It was quite busy when I was there and Daynia was so quick with making the smoothies while maintaining excellent communication with the customers! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Lauderhill, Florida

Adriana was fantastic especially her would definitely recommend going at least 4 times a week maybe even 7 days straight read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Lauderhill, Florida

Great service! Smoothies are yummy Gabby and Pallas made my smoothies so delicious

Worst experience at a tropical cafe. First off, They were severely understaffed. This is not the workers fault, but regardless Because things like this, things done run smoothly, and that isn't ok. We ordered and stayed waiting for our food for 30mins, and it's a very good thing that I had my husband check on our food, because they totally forgot our order. Even though we were the only ones sitting there without our food. Several people came in and left before we ever got our food today! I was very hungry and we had to be somewhere, we came in with plenty of time to eat in a relax setting, but because of this mess up, it ruined that plan. So because we paid for it, we had to wait. No type of compensation was offered and instead of offering something for our troubles they just made our sandwiches that we were due from the start anyway. I wish there was a manager present but there was non. Not happy with this place nor how they chose to right the wrong, which was with a bag of chips! So not only did I have to rush my food and run to my apt and make it late but my mood was a bit ruined. I wish there was a manager available read more

We've received service here twice. The second time Tay, Phillip, Erol served us. They were courteous, attentive and prepared our order with care. These young people work hard!! We'll be back! read more

If I could give it half a star..I would. This is the most frozen lonely f'n salad I ever seen. Cheese stiff af croutons pale af and on top of that they gave me the wrong dressing... BUT WAIT there's more, they ignored my note that said no banana in my smoothie AND to put the icing on the cake, they forgot our chips AND put cheese on my friends sandwhich. read more

Tropical Smoothie Cafe - lonely a$$ salad - Juice Bars & Smoothies Near Me - Lauderhill, Florida

worst customer service experience I've received. The bowl was disgustingl bad and they refused to simply provide a different one tasted like spoiled milk read more

The smoothies and wraps here are decent, and they have plant-based alternatives for their meat options. The one star here is for service. You can sit in here for twenty minutes and have no idea when your order will be up. They'll tell you to call ahead and then when you do, never reach any staff. Today's experience included a worker insisting the order name was a different name, (even when my name was correct on the order receipt) then doubling back without apologizing. It seems like the order handlers have no communication with the kitchen. When a friend went to the counter to inquire why it took so long *again* an employee claimed she yelled the name three times (even though we were carefully watching and waiting for the order). My friend asked the employee to speak up next time and confirm the order and they responded with "fuck wrong wit you?" and had to be "held back" by her manager. 0/10 very embarrassing experience. Good smoothies though. read more

Ordered thru the app and still waited over 20 min from the time it was ordered. They seemed unorganized. Place is very ghetto, the music was blasting also, couldnt even hear what names they were calling out read more

Went there for an Uber Eats pickup at 10:40 and they close at 11:00. The employee locked the door and was very rude saying it was closed when here was an uber eats order to pickup. Owner should be aware of this. read more

Came here for my first time. I ordered 2 smoothies. The green island express and the sunrise sunset. I also ordered a veggie hummus wrap. As I'm ordering I ask if any sweeteners are added. Come to find out that even though it says "naturally sweetened" they add sugar. I asked them no sugar please. So I get the smoothies and they taste like absolutely nothing. Something similar to blended ice. Then when I receive my wrap that was supposed to come with a side of apples and bananas was just 1 whole green apple. When I go to open up my wrap the lettuce is literally rotten inside the wrap. Horrible experience, staff was friendly but poor quality food. Would not recommend. read more

Tropical Smoothie Cafe - Hummus Veggie Wrap - Juice Bars & Smoothies Near Me - Lauderhill, Florida

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Great food and smoothies at this location. Perfect service from Tahlia and Alisha. The service is quick I'm in and out

This is by far the most disgusting, nasty, unprofessional location I ever been to! Very rude staff. Whoever runs this location... Shame On You!! Employer dug powder out with raw hand. Beware probably will not pass a health inspection. I'm just saying!! read more

Firstly, the employee making my three smoothies had on a dirty looking t-shirt @ 10 am in the morning. Please give her a clean looking t-shirt. She is a representation of your brand!! Why does less ice mean less smoothie? Am I paying for ice? On many occasions I have had my smoothies re-made for the watered down taste. I watched this employee use 3 different blenders to make the same smoothie and instead of her filling the cup, she deliberately left almost half of the blender of smoothie and wasted it by putting it in the sink. This makes no sense and she is wasting product when she could of given that to the customer since the price of my smoothie isn't less because I get less. Give me what I pay for and stop that you get less if you want less ice crap!!! We will take our business elsewhere read more

says that they're open at 0700 and its 0710 and it's still not open! Also the açaí bowl is soooo small for the price.

Very nice place they treated me very nice and respectful love it . They work very hard also read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Lauderhill, Florida

I give this place on a regular day a 5 star but today December 13 at 8:47 i had a very bad experience . There was two staff members and they told me that they are not making food because they are short staffed mind you there was no line and one guy waiting for pickup i then left and proceeded to call and ask for take out and they were magically taking food orders again and not to mention how she was rushing me saying they were closing at 10 and it was 9. I've worked at many places and this was very unprofessional and a loss of money to the company .b read more

Waited 45 mins to get a smoothie. The girls were walking around and circles lost and kept losing their orders.

Where do I start, I walked in and this staff had ghetto rap music playing loudly like it was a club. Im black so I have nothing against rap music but that music was literally vulgar and violent. I placed an online order. I waited 15 minutes after it said it will be ready because these women were all over the place no organization whatsoever. I feel bad that it have to do this review because I normally don't do this and i don't want these young ladies to loose their jobs but they have to do better. The only reason I come to this location is because it's close to my house if it wasn't for that i wouldn't come here because the service is horrible. read more

The service is nonexistent and management is poor at the coconut creek/margate location. Stood at the register 10 minutes with no one taking my order at 11:50am. Just horrible!!! read more