Had a great experience at Buona recently. My husband and I have enjoyed several visits to this…read morelocation and always delicious food. Saturday we got to experience their exceptional customer service as well. After ordering and waiting at our table, we noticed the wait was a bit longer than usual, and shortly after, Pablo, the GM came to our table and asked about our order. He did not have any orders in the kitchen that hadn't been completed. He checked the kiosk we used, but didn't see our order. He apologized and took our order using pen and paper. After a short wait, Lisa started bringing out our order. She is so friendly and efficient (we remembered her from previous visits). Pablo also came out again to check to see if our order was complete and apologized again for the mixup. Our Italian beef sandwiches were delicious as usual (best in the Rockford area). French fries so crunchy on the outside but warm and soft on the inside. Granddaughter's chicken tenders were tasty and our daughter ordered the gluten free cauliflower crust pizza (which I didn't even realize was on the menu). She said it was awesome, one of the best she has had. I highly recommend you try this restaurant if you haven't already. The quality of the food is above par for any fast food restaurant in the area. The friendliness and professionalism of the staff is so appreciated because we all know that is regularly not the case in fast food establishments. Thank you, Pablo, for noticing we did not have our order and for making it right so quickly. It is so appreciated. Oh and I can't forget that for the first time we tried Rainbow Cone (granddaughters insisted lol) and we were not disappointed. Milk shakes were creamy and thick with great choice of toppings. Cones and dishes with great choices of hand packed ice cream were great! So don't forget dessert!

Food is really good. I love the hamburgers especially…read more The employees are sometimes rude, especially to door dashers. They make you feel like you're a bother to them. No smiling, and sometimes they don't even say a word to you. Very uncomfortable going in there.

Best burgers ever was practically licking my plate tater tots and sweet potatoes fries are amazing…read morehighly recommended for sure will be coming back and the service was amazing and the ambiance was also very good!!!!

Arrived at this place since it was recommended by one of my fellow Yelp Elites so I thought it must…read morebe good. And it really was! I haven't had a Smashburger in forever and this hit all the marks! I love how it is me to order and custom, even down to the bun! There's plenty of seating even outdoor picnic tables. The only thing I found was strange. There wasn't a trashcan outside, so I had to go back inside to throw away the trash. Also, they do not give napkins for to go order and it's very messy!!!

My first time going there for a tuna fish sandwich. It was actually really good. Spinach could have…read morebeen fresher. Staff. Nice friendly. Will definitely go back again

They stop serving before 7:30. I was there at 7:25 , so if you want to try a sandwich from this…read moreplace call ahead and ask what time they stop serving so you don't waste your gas and time

My friend and I went to Jason's Deli for lunch on our work break. Our go-to was Beef-A-Roo,…read morehowever, sadly they are still closed. We were hesitant to go there because it is more expensive. I ordered the half sandwich with fruit and a soda. The sandwich I ordered was the chicken salad sandwich, which strangely is made with pineapple instead of the typical cranberries or grapes. Not really a fan of the pineapple in there. I was pretty disappointed that the amount of bread on the sandwich half was way more than the actual sandwich contents. The meal came to almost $20! I did include a 10% tip, which I regret. My meal at BAR used to cost $9. My friend and I both decided we need to keep looking for a new lunch spot. This definitely isn't it!

Food was good. Fair price. I had the pickle wrap. Doesn't…read moresound that good however, it is what I will get the next time I go.

The service was right on the drinks were refreshing and the food was just what we expected. Will…read moredefinitely be back!

Don't let the exterior fool ya, this place is a gem. Great service and food- cannot go wrong! Tator…read moretots and cheese curds were very good! The horseshoe was yummy, but buckle up because the servings were huge (easily enough for two). Totally recommend!

Man! People hate this place! They should just be grateful it's here…read more It's a small location that is probably the wave of the future because of high labor costs. So that means kiosks. If you stand at the front long enough, someone will come out and take your order in person. But they are in the back busting ass, trying to get everything cooked and assembled for the drive-through and the to go orders in the front. As mentioned in previous reviews, all the orders, even if they are for the dining room room, are packed in to-go containers. I'm pretty sure because it's cheaper for them to do this rather than washing the dinnerware like they have in other locations. The workers are super nice but just working hard. Food, like all Panera's, tastes clean like you are eating healthy... the salad and half sandwich deal is a DEAL! Join the Sipper Club!! Killer value!

We visited the newer Panera on Riverside Blvd. in Loves Park, Illinois for lunch. The ambiance is a…read morebig let down from previous Panera restaurants we have been to, since this is very spartan, limited seating, and people standing around waiting for their orders or take outs in a very small ordering area. The food was good but the tiny restaurant left a lot to be desired as tables were taken up by people talking after their meals and with limited seating, it was difficult to secure a seat. The chairs are wood with no padding and there seemed to be minimal staffing, especially with the lunch crowd, so that the garbage bins were overfilled and the napkin dispensers ran empty. Bring back the restaurants with booths, comfortable seating and roomy accommodations instead of this shotgun set-up.

Yum! You can never go wrong with the original rainbow cone. All the flavors pair so well together…read more They even have cakes, cake slices, and pints to go. There is plenty of seating in the Buona beef area, only about 4 stools by the ice cream, and table/bench outside. Quick service. Will 110% return.

Such a darling parlor....delicious ice cream. Very pink in here. Next time l may go for the sundae.read more

Disapointingly Countryside Meats & Deli, where we for many years have bought sweet pickled ham (aka…read moreSwedish ham) for Christmas this year say that they're out of stock. I'd normally have given them five stars.

Lovely kind people. The food is fresh and fantastic. Great prices. I had the green mileread more

Anthony,Brough is Awesome, so generous, and truly fast but thorough, and the sandwich is Fye, I…read moregive this location stars. Great job.

Great food, great service, and incredible vibes! Very convenient next to my work at BMO bank!read more

Never been to a Beef-A-Roo but you have to admire the balls the person had that named the place!!…read more Had the Wild West Beef Sandwich and it was great. Super thin sliced beef stacked high on a good bun. Also had bacon and some excellent onion rings on it. Also tried my son's hamburger. It was very, very good, had a thick caramelized crust on it from the grill. Very flavorful. Blows Culver's out of the water. Shoestring cut fries, very thin and crisp. Cheese curds were spectacular! I would come here just for them. Great batter! Service was great. The place was very nice inside too!

Food is fantastic - cool weekly special for The wrap, fries…read moreand drink. Avocado turkey wrap and freshly brewed tea did not disappoint. Our cashier was honest! Thank you! Cool layout to have different kinds of seating.