Came here for the first time. Friendly staff, decent smoothies! Tried the Mango monsoon smoothie and it did not disappoint. No wait and friendly staff. read more

Tropical Smoothie Cafe - MANGO MONSOON™ SMOOTHIE - Juice Bars & Smoothies Near Me - Snellville, Georgia

I love tropical smoothie! This visit I only got a smoothie but usually I'll order a flatbread with chips! The food and smoothies here are so fresh and light! It makes a good breakfast, lunch, or even dinner! It's a cute location most people order to go! But it's also cozy if you decide to enjoy your meal there. The staff is very helpful! And super suggestive (: if ever conflicted on what to order read more

Tropical Smoothie Cafe - Smoothie - Juice Bars & Smoothies Near Me - Snellville, Georgia

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Damn sure wish I would've look at reviews before coming here. Autumn is cool but that skinny little black girl with hair down to the floor is as nasty as I'm sure her hair is at night. She came out of nowhere unwashed hands touching peoples cups and smoothies. At the end she put a lid on my cup that she had just put where the little red wash bucket was. I asked her how I knew the difference between the drinks and she said "I remember" then pulled stickers off of pitchers that were in the sink and proceeded to put them on my cup. People don't realize how bad energy a transfer into your food. Now I have to pray all that little girls attitude out of my drink before I consume it. This franchisee needs to pay his or her employees more so they care more about the quality of job they do and thus locations ratings can climb again. Americans are becoming more health conscious now is not the time to fumble the ball on an established smoothie business. read more

I visited Tropical Smoothie to redeem a birthday coupon for a free 24 oz smoothie, which is a great deal! I used the order ahead feature and was able to pick up my smoothie quickly and easily. read more

First of all, I try not to go more than twice a week. I love their avocadolada smoothie. Sorry I finished before I remembered to take my picture. It is so so good! I also love their green bowl. It has the perfect amount of toppings and honey. The customer service is good and they are fast at getting your order out, which is a plus for me. read more

Tropical Smoothie Cafe - AVOCOLADA - Juice Bars & Smoothies Near Me - Snellville, Georgia

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I cannot anymore come to this location! I am so sad to walk into places like these chains that have great branding and menus...to only be a witness to a franchise with poor management. It's so unfortunate, as this is the closest location to my home...and it in turn because of management I would go to Smoothy King instead. So just opt out of the smoothie altogether. My husband and I ordered 2 smoothies and the place is so filthy. read more

Still the worst one in the area. Curbside is a joke because they are consistently backed up in the inside. Waited for nearly 45 minutes after placing an online order for a smoothie only. They must do better because the smoothies are sooooo good. They also have healthier menu alternatives than most. Everytime I visit I see an upset customer cussing them out. read more

Tropical Smoothie Cafe - Front of Tropical Smoothie - Juice Bars & Smoothies Near Me - Snellville, Georgia

The biggest I don't give a damn attitude Place that I have ever seen. Sticky dining tables. Nothing but a bunch of kids with no supervision. More interested in playing grab ass and talking with their friends to give a damn about their customers. Our first time here, we will not return. It's a shame my food was actually tasty. Going to try and find another location. Stay away from this place. Owners have a old mine but idiots for employees." read more

This was my first trip but not my last. Despite the nonchalant customer service. I ordered the hummus salad bowl. It came with a side. The snickerdoodle won me over. S/o to Christie Cookies. You were the highlight of this trip! Then I waited. And waited. And waited a lil more. I thought that since I was the only customer in the store that it would be a breeze in & out. Nope. And i did take into account that they accept online orders as well. After 8 minutes or so, one of the workers tossed a bowl on the shelf that said "Online pickup". He didn't announce the food or look for acknowledgement. Okay. Something told me that was my bowl. I walked up to the cashier and asked if that was my order. She asked me what I ordered. As if she had taken another order after mine. I told her & she said oh yes. That's yours! The presentation was not appealing as you see in my photos. It was decent but not exactly my cup of tea. They should work on the presentation of both their products and their employees. Don't ignore people when they are staring right across from you. It's rude. #ashsaidit read more

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This location is not ready for COVID. Their food service practices are not up to par. Walked in trash can filled to the top. Straw wrappers on the floor. People dining in when there isnt 6 feet distancing being practice. Was going to order food until I saw the two gentlemen making the food on a dirty cutting board then slidding the bare wrapps and sandwiches no wrapping at all across a dirty cutting board. The gentle handling the meat did not have on gloves. Pictures are attached.. as of 11. 23.2020 read more

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Smoothies are good but the service is horrible! The 2 servers act like they don't want to be there at all. No greeting when patrons walk in and no acknowledgment when you are waiting, they act like no one is even there. Princess took my order and was so very dry,she needs a customer service course or better training. She has helped me make a decision not to return to this location. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Snellville, Georgia

Quick service and clean inside. Located in a plaza near to Plato's Closet. It's large enough to enjoy your smoothie or meal inside, with a small patio and seating in the front. Got the Sunrise, which was $4.99 and pretty large for that price. The smoothie was the perfect consistency and sweetness. If it were a tad later on the day I would've loved to try their buffalo chicken wrap or jerk Caribbean bowl! Guess I'll have to return for that. They also offer $3 Braves smoothies on Tuesdays...and be sure to unlock your Yelp coupon when you check in for 25% off 2 smoothies! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Snellville, Georgia

Guys, get it together. I ordered food at 11:30 and received notification it would be ready at 11:52. I was on time and walked in to 30 people waiting and all the staff working in circles trying to keep it together. Smoothies came out at 12:20 and food came out at 12:34. Definitely not going to be a good smoothie by the time I can enjoy it but for sure not waiting for another. I'm not sure if online ordering is a good idea for this location, it seemed like everyone had online orders and were experiencing the same and we had an order to feed only 3 people. Some online orders were just singles. read more

They just need new staff & this place would be much better. The girls are just so rude, smh. The food is good, nonetheless.

There is bug poison under the shelf. The tops to the blender have black stuff all around them. It was not clean and I can see why the bug fog is needed. Clean up!!!! read more

Tropical Smoothie Cafe - Trash under the shelf's, bug killer, and dirty, and moldy tops. - Juice Bars & Smoothies Near Me - Snellville, Georgia

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Smoothies were disappointing. The flavors were watery. The kale salad was saturated with dressing. The Thai wrap was pretty but the sauce was too heavily applied. The chicken was bland other than the sauce that felt like an after thought. Really wanted to like this place but it missed every mark. We ended up tossing everything. read more

Tropical Smoothie Cafe - Thai chicken wrap - Juice Bars & Smoothies Near Me - Snellville, Georgia

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Every time I walk in this restaurant the staff act as if they don't want to be there. The customer service is horrible and the problem is there are too many kids that work there. No leadership what so ever. My next complaint they're always out of things I threw my salad away because they didn't have any untensil and I was rushing to a meeting that I couldn't be late for or I would've just stop at another restaurant and grabbed a fork but it was the fact that they told me this after the boy handed me my food and said we don't have utensils, put my food on the counter and walked away and said "sorry about that" very nonchalant and just continued with the next customer. I also seen a customer come in angry as I was leaving You guys should look into hiring new people to train or just sell this location. read more

The service was great, very friendly ladies and the place was packed at 9pm. Next time I'm going for something with peanut butter. This far I've had the lean machine, detox island green and the Thai chicken bowl. All of these are tasty! read more

Tropical Smoothie Cafe - Detox island green for the first visit next time I'm going for something with peanut butter. - Juice Bars & Smoothies Near Me - Snellville, Georgia

They have like no lighting, only Half of the store had lights on. It was so dark, even though it was day time. Smoothie was ok. Not great. Not good? Everything is just not what it used to be. read more

I've been living here for four years now and am THRILLED to have a tropical smoothie. I am trying the muscle blasted with peanut protein and it tastes AHMAZINGN. The quality is excellent, the crew is friendly and although it was busy they were moving fast. I appreciate the cleanliness and how many outlets are available. I'll consider it as a place to study in the future. As a fitness enthusiast, the food options are excellent. I ordered the chicken pesto flat bread but my usual favorite is ANY of the bowls. Filling and nutritious. Can't beat that! read more

Worst Place EVER!! Wraps wrapped sloppy. We ordered 5 different wraps to go. They wrapped them all in same packaging with NO LABEL to identify the different wraps. The customer service SUCKED! Young 'IDGAF' employees who barely speak. The smoothies were taste more like an AIRY slushy. I will NEVER return. I have been trying to contact a Store Manager since. They dont pick up the phone!! read more

The customer service was EXCELLENT! Employees were very nice and prepared food in a timely manner. My food was made nice and everything tastes extraordinary. read more

I wish I could rate 0 stars !! I ordered through Uber eats. I ordered a jerk bowl , chips and smoothie. I received the order on time but I was missing the jerk sauce. Which literally makes the entire meal ... I first call the store and inform the girl who answered what happen. She tells me she can write my name down for a free meal when I come in, second offer was for me to come in for a refund. Like maybe she forgot I ordered Uber eats!!! She should've offered to deliver the sauce l!!! A place that offers delivery service but not willing to please a customer.. 0 customer satisfaction!! I'm so disappointed with this location and seeing all the terrible reviews they get I'm not the least bit surprised !! EDIT Uber eats issued me a full refund !! I'll continue to use Uber eats but this store is complete garbage. This isn't the first time they messed up my order , I should've wrote a review then, read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Snellville, Georgia

Music is too loud they can't you she you order or when the orders are called. I asked for my smoothie to blended extra smooth. The guy the made my order I asked, is it blended 2x - smooth, he nods yes. Guess what, it wasn't. I could hold it upside down and nothing moved. I've been here a few times and it's ehhh you can definitely get a better smoothie elsewhere. read more

Came today for my favorite combo island green smoothie with Baja Chicken bowl w/ kale Apple slaw.... Which is mouth watering ... Only to find out once I got home it was SOURED! it tasted warm like it had been sitting out and apples looked old needed to be discarded instead of served to paying customers. Very unhappy with THIS particular location. Please have someone supervise these teenagers working in food service. Someone who cares about health codes. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Snellville, Georgia

Come here every day. Thank you to the girls who make my smoothie for me. Location is nice.

Came in at 7:56 as I was walking to the door the back lights in the store suddenly turns off and folks are sweeping the floor and moving items to the back like it was 8:50. As I ask the lady are they still making smoothies..I got no verbal response just a sad head nod! I love coming here for the smoothies but the customer service is just terrible! read more

Got 6 people working only one kid doing smoothies, I feel bad for him. Everyone is pretending to clean and restock the back so they don't have to take orders. Needs new management ASAP. I used to work for a smoothie place so I get that it gets backed up but this wasn't bc it was busy I could tell read more

In comparison to other TSC locations - the Snellville one is NOT my favorite and with a ton of other fast casual restaurants right near it, I opt not to go in this one. I've always ordered the Chicken Apple Club flatbread and a smoothie to go with it. They've never came out at the same time. My first visit: I basically finished my entire flatbread once my smoothie came out. Second: My smoothie came out and I had to wait a longer 10 minutes for 1 simple flatbread to arrive. The very last time, my smoothie came out first again and the same girl had to go back behind the counter and start on my food (not sure if it was a staffing shortage issue or what). The employees look bored and aren't really friendly at all. I've never gotten my order served on a tray here - even if you're dining in, they'll wrap up and pack away your order in a plastic bag so I end up just unraveling it in front of them to eat at the restaurant. They've also ran out of napkins the last couple of times I went in, so we had to use paper towel rolls from the bathroom. The food is fine but the service and atmosphere isn't to my standards. read more

Went after the gym for something healthy. The girl at the register was super nice and helped me pick something since it was my first time. Netted out on the Baja Chicken Bowl. It was ok- the "dressing" is like a salsa and although good, too spicy for me. The white rice was bland (no salt) but I am ok with that. All the meals come with either a fruit, a cookie or chips (that was a nice surprise!) Dined in- nice place and ambiance, very clean too. I glanced at the smoothie menu and will def be back to try the Bahama Mama...but when I do it will have to be in place of a meal because it is close to 500 cal (EEK!) I'll also be trying the flatbreads in the future. read more

You should add a couple of table games like uno, chess, checkers, Jenga, and small box of legos. Nice place to hangout with my daughter and she recommended the game sets. read more

Tropical Smoothie Cafe - The smoothie is good. - Juice Bars & Smoothies Near Me - Snellville, Georgia

I've been a fan of tropical smoothie café for a couple years now but the past few months I've had nothing but terrible experiences at this location. just today I came in for a smoothie and I was not greeted then when it was my turn to order the lady The lady was talking to the other workers completely ignoring me standing at the register for a whole two minutes then when she finally came back to take my order she was very unprofessional and chewing chips she was then she finally took my order and was zoned out and I had to repeat my name twice to her. The smoothie was terrible I had to go and get a remade and I had to get it remade. i'm not sure what's going on but this is probably my last time coming here. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Snellville, Georgia

As someone who works in a relatively new TSC location in California, I was super excited to try a busier one on my trip to Georgia. However, I was very disappointed with the service I received. When I was making my order, the cashier repeatedly turned her back to me to talk to her coworkers while I was still speaking. After I got through my order (3 smoothies- 2 Bahama Mamas and one Pomegranate Plunge with Pea Protein), I noticed that she had rung up Soy protein for my smoothie, instead of the Pea protein I asked for. (Maybe they don't have Pea protein at this location, I'm not sure, but she did not specify either way). I asked her to make sure it was Pea protein, and she assured me that she would fix it. When my smoothies came out, they were not marked, and looked pretty similar, so I asked the employee which ones were the Bahama Mamas. She took the straws and tapped two of the smoothies to indicate which smoothies they were, as if not to have to explain with words. The smoothies ended up tasting good, except for the fact that mine clearly tasted like it was made with Whey protein, which I had not asked for at all. As a side note, the cashier was not wearing a mask at all, and another employee was wearing a mask only over his mouth and chin. I'm not too picky about people wearing masks around me, but I know others are more sensitive to it, especially with workers in a fast food establishment. I understand that working at Trop can be stressful from time to time, I just felt that the customer service could have been so much better. Hopefully they can work on it, because the smoothies and food are actually really good. read more

Decided to check this place after searching for a healthy vegetarian dive. The place was easy to find, and the staff was super friendly which is always a plus! I said vegetarian BUT I'm not a full on vegetarian..I'm easing in slowly starting with one meatless day a week so far lol..baby steps don't judge!! So I ended up not being able to fight temptation this day after staring at the menu I ended up going with the jerk chicken wrap which was great but a bit high in calories so I only ate half. I also got the lean machine smoothie which was extremely healthy and great tasting too.. I'm looking forward to returning to this place..it's very different in the way that they seem to have delicious food as well as smoothies! Being that it was my first time..next time my will power will be stronger to just get a smoothie like I initially planned lol. Definitely try them out it's like stepping into a whole other world. read more

Amazing service and great options to choose from!! Absolutely one of my favorite places to come at anytime of the day!!

I placed an order at 12:09 it's current 1:08 just getting order. This is literally the most untrained staff I've ever seen. No real leadership. Orders all messed up and confused. No hats, no uniforms the cooks close we're hanging off her body pants falling down. It's a complete shit show in there. Definitely needs a store meeting or something this is the most out of wack I've ever seen. 5 people shift should've had one order taker. Two on smoothies and two cooking instead it's one cook 3 smoothies and a floater. Like what is that. Horrible !! They were more than staff it really falls on placing the right people in the correct positions read more

Horrible customer service! I walked in, I was not greeted by the two women behind the counter. One looked up and starred at me, and I thought, maybe there weren't opened. I asked are you all opened and she replied, yeah. I guess I was waiting for her to say hello or at least greet me, that was asking too much. I wanted to cancel my order due to the bad customer service but maybe they were having a bad day. I will not be back to this location again. read more

I don't know if y'all are short staffed or y'all just don't know how to train people. But this is the worst place because of their customer service. They do not know how to serve people at all. Legit I just see employees standing around not doing a darn thing, finally this kid comes to take my order but before he has to text back whoever is that important. I waited 30 minutes just to take my order. Wtf kind of establishment is this, who's running this shit, because y'all don't know how to hire people nor train people nor run a business. Only reason I even stayed to order was because I had already wait 15 mins and my break is 30 it took my entire break to order my food. Y'all need either a new manager and definitely a new staff, y'all know not a thing about customer service at all. read more

Ridiculous service. The staff was too busy making there own orders and having a get together then serving there customers 20 mins and smoothies were flat and not blended right. read more

I walked in and non of the workers had gloves or mask. No one had hair nets or hats. It LOOKed LIKE A Mess in there. No smiles on faces. I didn't order anything I just left. Terrible experience read more