Found this place on yelp and didn't really think anything of it until I got a smoothie. Their smoothies are excellent, I came back the next day! They have an affordable price and have way more then just smoothies! I ordered a breakfast wrap and my mom ordered a sandwich and both were way better than anything we have ever had before! I recommend this place if you are ever in AZ! Love love love! read more

Tropical Smoothie Cafe - Best smoothies and sandwiches! - Sandwiches Near Me - Tempe, Arizona

I have ordered a wrap and smoothie from this cafe previously. The wrap was small and the smoothie was very bland (mainly because they did not have all of the ingredients) but I figured I'd try them again today. The smoothie I ordered was decent but had a chalkie taste. The salad was pitiful especially because I paid over $7 for it. It also did not have any spinach just Romaine nor did it have cilantro. Worse salad ever!? read more

Tropical Smoothie Cafe - Barely anything other than lettuce. - Sandwiches Near Me - Tempe, Arizona

I get that you may not want to serve someone 30 minutes before closing, but that's what you were hired to do. Having spent tons of money here over the past two years, I'll never be back. I literally just left this place after being left standing in the front of the store forever. The short red headed girl working tells me she'll be right back, and then disappears in the back of the store to make a phone call. It's clear it's a personal call. While I'm waiting, she sneakily peeks to see if we are still there. Seriously??? read more

The smoothies are great but this shop is agonizingly slow! I've come in here during off-peak hours hoping for a decent turn-around (under 10 minutes) to no avail. I will not return again. read more

This is by far one of the worst TSC in the city. Im here at 6:30 am to pick up my smoothies I ordered on line 10 min. ago and no one is here. Another customer is here also and we both have paid for smoothies online and no one is here...the store is supposed to be open at 6am. Who owns this place? I supported this business for sometime now, but now I'm throwing in the towel. There are a few staff members here that are good, the rest are uninterested, under trained, and no sense of customer service. Ownership/management please go walk into a Chic-fil-a and take note of proper staffing procedures, standard work in food preparation, and customer service. read more

Great deals great food! Huge smoothie for a very hot day. I got Health nut and it didn't taste "healthy" it was very berry/tropical tasting. Love it. It had a chill but bright vibe! The girls there were very helpful and friendly. Our food came out super fast. read more

I love Tropical smoothie buuuut, I was Not impressed with my smoothie from here. I got the lean machine (my go to). It was watered down no flavor. The staff was courteous and I didn't have to wait long. But my experience didn't meet the expectation I've become accustomed to read more

I've only been to this place once but the smoothie I had was awesome! I can't remember the name of the smoothie but it contained strawberries, bananas and orange juice (I think?). The consistency of the smoothie was thick and smooth all the way through. This place ranks number two on my smoothie list because it's hard to beat Jamba Juice! read more

I visited this location on 5/20/2022. Who ever is managing this location needs to get a grip. It's highly inconsistent. They're not open when they say it's open, they close early but my last visit on the 20th was the worst. They had one employee working so obviously she couldn't run the kitchen, fine no big deal. I waited 30+ mins for two smoothies, again no big deal, it was clear the girl was stressed out. The issue was when I got my drinks they were absolutely disgusting. Tasted like dish water. Both smoothing were basically water. I waited until she was free and asked if she could give me a refund. She said she didn't know how to do that. When I asked for the managers info she didn't know either and that the manager was ignoring her. I asked if she had drink vouchers or coupons and said she couldn't do anything for me. I paid 22 dollars for two smoothies that were inedible only to return them and not get anything back. I feel bad for what management put that poor girl through. You can tell she was stressed and at verge of crying. It got to the point where she was telling people she couldn't take in-person orders. She should have closed and gone home but she continued to work and try her best while you just left her high and dry. Shame for not taking care of your employees. I expect to hear back from management or ownership. read more

Came in on a Sunday with only one employee working. There were about 15 customers in the store and there was a long wait for orders. I'm disappointed that there was only one employee working. Waited 20 minutes for a smoothie. read more

DO NOT place an online order here. Just don't waste the time or hassle. I ordered a drink for my sick husband and wanted to quickly get home. I showed up when my order was supposed to be ready. My receipt was right there on the counter (clearly handled by an employee) and even said "online" on it, and the girl working said the order didn't come up on her different screen so she didn't yet make it. Okay, no big deal (even through it defeats the purpose of the online order) but you have a receipt right there showing that an online order was placed and when it should be ready by, lol. So then she tells me they don't have regular sugar and can make my drinks with Splenda instead (they also didn't have mangoes per a sign they put up on their door, which was an ingredient in one of my drinks). No thanks. I had already paid online so I asked for a refund and she told me it can take up to two weeks to get the money back on my card. WHAT a waste of time... And now I have to wait how long for a refund?! I am also wondering why no one called me to tell me that they didn't have said ingredients... It would have saved me the pointless drive down there. When placing an online order it asks for your phone number in case anything is wrong with it. What a joke! The place was empty- there's no reason why their customer service should have been so lousy. I went to their main competitor and they were quick and efficient. Next time I will do myself a favor and skip Tropical Smoothie Cafe. read more

Made an online order and when I get there, they tell me they are out of half of the ingredients they need to make anything. So they can give me my smoothie, but not my sandwich or side. When I asked why I wasn't called, the cashier got an attitude with me and implied that I don't know my own number. They refused to give me a refund, saying if I wanted my sandwich I could come back tomorrow to get it. And seemed to have zero sympathy for how much they were inconveniencing me. BONUS - my smoothie had a hair in it! AVOID THIS PLACE. read more

Have come in here before for smoothies and never really had a problem. Came in today and employees were unfriendly and didn't seem to know what they were doing. Upon getting ready to take my order one employee got visibly angry at another for using the wrong register. I understand that they have certain procedures with the registers but the girl was having trouble and shouldn't have been yelled at in front of their customers like that. After ordering we got one smoothie fine, but the employee had given away mine to someone else before realizing their error. They quickly tried to correct this and the woman that took my drink assured me she had sanitized, but they still should have offered to make a new one with everything going on with covid. They still called out the wrong name but we were able to figure out it was my drink. This all would have been fine but then we see one of their employees preparing my food in the back, we see her put the flatbread on a cardboard box that has been touched and moved around in the back, and THEN onto a cutting board. I've worked in food service before and honestly am just disappointed in the food safety standards for this place. The employees just don't seem to care at all, and it was the girl preparing my food that yelled at the other girl that ruined this visit for me. read more

The phrase 'I'm probably going to get told on on Yelp.' Is the perfect way to inspire a review....on Yelp. All in all I'm actually very pleased with this restaurant who have great food, atmosphere and one sarcastic line cook who does not enjoy pumpkin in his smoothies.....at all. read more

So, my husband and I wanted a somewhat healthy place to take us and our 4 kids for lunch on Presidents Day. We ordered a sandwich which was yummy and 5 smoothies. All the smoothies were undrinkable through a straw due to being too thick and not well blended. Our twins that are 2 were unable to share their awesome orange because it was poorly made. Even waiting a hour for smoothie to thaw some and still undrinkable for our twins. So disappointed to waste our money and see the disappointment in our kids. We took our smoothies to go and ended up having to stop again for our kids to replace the undrinkable smoothies. The store could have been cleaner and had more staff to accommodate the holiday crowd but nope....another disappointment. read more

Always amazing smoothies, I haven't tried their food but it looks awesome. At this particular location, Brandon was my server and he was awesome! It was super busy and he was as sweet and chipper as could be and I really really appreciated it! Usually smoothies take forever and a day to get made and they made mine super quick while they had a full house. Kudos to you guys! Thank you! read more

The staff was super friendly even after me coming in with a slight attitude after a long shift at work the staff was also extremely helpful as well read more

I'm sad to be writing this review. When I worked days I would stop at this location at least 3 times a week. The place was always clean and the employees were always super friendly. I quit working days a few months ago and was in the mood for my fav smoothie, aci berry boost. I've had this SO many times and was excited for another. The smoothie that I got this visit was a watery mess. It was SO thin in consistency and lacked the usual taste of my smoothie. I was in a rush and didn't realize how bad this smoothie was until I was a few miles away from them. It seemed there is new workers and possibly new management. I am hoping to find a new smoothie place as I will not be back. read more

Was there today for flatbread, wrap and a smoothie with my wife after the gym. A customer accidentally took my smoothie when they called my name. I let the staff know and the first thing she said was we are really busy so..... I said I understand I am still waiting for my food so just wanted to let you know. When our food was brought out I let the other staff member know the situation and he seemed he didn't even want to stand there long enough to listen but he have me the same answer. We are really busy so idk when it will be done. I let him know if was not my fault and I would have liked to have my smoothie with my meal. There was only a rush of under 10 customers at the time, 2-3 families. End of story if did get my smoothie while I was still eating but the answers from the staff wasn't what I was expecting. But I don't except royal treatment from teenage staff at a smoothie place. read more

The short girl with brown hair has such a little attitude! Very rude- we can tell she was talking about us when we walked in!

Terrible place and horrible management. They were out of mangos so we opted for another smoothie which they would not substitute nonfat yogurt without charging extra 0.75 in even though they had no mango to offer in the smoothie originally chosen. Manager insisted we needed to be charged, he had zero customer service skills and didnt appear to care much about anything. Their smoothies also often lack flavor and taste like watery ice. Don't waste your time or money on this location! (Go next door and get a great smoothie at One Stop Nutrition instead) read more

3 stars is a stretch for this place. I'm giving 1. The manager at this location is very rude and unprofessional. Most of the employees seem they would be a better fit then himself. Service here is terribly slow and they are always understaffed during the lunch hour. With several large employers around this location you think they would staff more then 2 people over the lunch hour during the week. I can't even make it in and out of this place in under 30 minn for a damn smoothie! Very good smoothies but they just fail when it comes to service! I have even tried calling in to go orders several different times. They have never once answered the phone. Get new management before people stope going to this place all together. Many of my coworkers who have also visited this place have had the same unpleasant experience. :) Good Luck! read more

Similar to a previous poster, I only gave this lame excuse for a business one star because I love the food and smoothies...it is difficult to find vegetarian options and Tropical Smoothie has a few. Also, T.S. was a staple in my childhood and the many beach trips I took while residing on the East Coast so I have been to quite a few and can compare.... Never have I ever experienced a more rude and generally apathetic manager and group of employees associated with this business. The kid who is always working the register needs a reality check when it comes to dealing with customers....but nothing a stern, chewing out can't fix later on in his life, when someone finally calls this snot-nose kid out. It's truly insulting when I take the time to drive to their business only to find out they close the kitchen an HOUR or more early EVERYDAY and I receive nothing close to a logical reason or a polite apology...nothing but a smirk and an "Oh well!" shrug. I mean seriously, in the economy we live in, I highly doubt that this business has the leeway to close a significant portion of their daily operations and profit early. No matter how delicious the food is, I will never go back due to the lack of respect the employees AND the manger exhibited. There are plenty of healthy, vegetarian AND friendly restaurants I would much rather do business with.... read more

This is the 3rd year I've worked right down the street from this place, and this morning I'm trying their mocha smoothie. Normally I get the Blimey Limey - but needed some caffeine today and this is just delicious. The service is always friendly, and even when they're busy they manage to pump out the drinks quickly. I'm somewhat partial 'cause I have a guy on my team who is addicted to these, so when I'm craving one it normally gets delivered straight to my desk... if you like smoothies, you'll dig this joint. read more

oH MAn! I wish there was one of these within a 10 minute walk from my work. I WOULD LUNCH THERE SOO HARRRRD!! read more

Legit smoothie place. I prefer Jamba Juice but this place fits the bill when I'm in need of something healthy to drink near my job. The prices are slightly higher than Jamba too. Make sure to check the back table before ordering, they often have coupons sitting there waiting to be claimed. The service is okay. They have a limited food menu but I've never tried any food because nothing seems appealing. read more

So since I am tired of being ridiculed every time I go in this place for ordering the Beyond Meat chicken wrap, I will not be returning. The first time I laughed it off, but when it happened AGAIN, thats when I had it. Of course it was after I already had paid, so I couldn't just walk out. The gentlemen there, one I am pretty sure is a manager, the other the cashier, calling my food, "fake, gross, rubber, smells weird." Not only is it making your customer feel akward and embarressed you are making fun of them (for choosing to eat soy instead of animal flesh none the less) but it is incredibly unprofessional and odd that you are critisizing your own product. One of the men had never even tried it but said it was disgusting. Well I find torturing, killing and the smell of animal flesh disgusting. I ordered the beyond meat chicken and he rudely said... "Oh yeah you mean the FAKE chicken?" I didn't ask for your input. I will go to Green, 24 carrots or Pomegranite Cafe where there are nice, professional people there who don't make their customers feel like shit. You guys will go out of business eventually because you are horrible at your job. Thank you guys so much for service beyond meat chicken for us vegetarians! It can be vegan friendly if you remove all the cheese and sauces but then I imagine it would be very bland, just like chicken and a wrap with tomatoes. But for vegetarians you can pretty much make any item that way by substituting the beyond meat chicken! The buffalo chicken wrap is delicious and inexpensive. I don't recommend coming during peak hours. The staff has always been pretty quick with my order but I don't go right at lunch or dinner time. read more

This is an awesome place!!! I love the healthnut smoothie. The wraps are too good. Thanks to living social coz that's how I found out this place. And this is one of my favs!! read more

I used to really like this place for a quick smoothie after the gym but this time was crap. I'm pretty sure the cashier was high. She couldn't take our order without giggling. I repeated my order, just a damn sandwich three time times and she looked at my boyfriend, laughed, and giggled that she didn't know what I was saying. Then the service was slow as hell and we were the only ones there. Usually I wouldn't write a bad review but seriously, you're only as good as the employees you hire and this chick was a waste. read more

One person staffed at 7:30 in the morning and a 20 minute wait for a smoothie? Come on TSC, you have to do better.

Yummy healthy smoothies and great wraps, sandwiches and salads, but the slowest service ever. Under-staffed and those who are present, are under-trained. Smoothie process are very high. read more

The Thai chicken wrap and salad are very good. Same goes for the smoothies. Prices are decent

This location is very slow and they don't greet you when you come in. They just stare at you. (It's super awkward) The smoothies are pretty alright. Not bad, but not anything super exciting. read more

AVOID THIS PLACE DURING LUNCH HOUR!!! I felt so bad as they were horribly understaffed and they were really trying their best. Not sure why such a busy location would have only two people working during a weekday. Management needs to do a better job of staffing. read more

smoothie tasted pretty watered down & still had chunks of ice, etc in it. not much taste there. the hummus veggie wrap was good bc of the ingredients but again, pretty underwhelming & a bit stale. i have found inconsistencies in the quality they deliver based off of many previous experiences. read more

My first time here and not real impressed. The strawberry banana smoothie was very good but the chicken salad sandwich was disappointing! The chicken salad was very dry but the bread was worse. It was clearly very old bread or was left out so the air dried it out. I might go back for a smoothie but not to eat. read more

The smoothies are great and I enjoy coming here on my lunch break. They get my food fast and are always very friendly.

Came in tonight only to be told adter standing in line waiting for several minutes that they are out of ice and it would be a 10 to 20 minute wait until they got more. Wth?!?! How does a smoothie place run out of ice???? Poor management! read more

I came here after hearing that they began offering Beyond Meat chicken-less strips. You can substitute this for any of the chicken dishes on the menu, from what I understand. Speaking of the menu, the one hanging behind the counter doesn't give much of a description so it made ordering a touch difficult. I chose to go with the thai chicken wrap. It was, in fact, quite good. Toasted on the outside and sliced in half. My only gripe was that one half seemed a to hold all the sauce and the other had little to none. read more

It took over 10 minutes to get my order, management needs to find a way to staff properly or change their process. Extremely slow service.