I've been in a slump with juices and smoothies recently. Places seem to make green candy beverages or watery tasteless mush. This location showed me you can get a robust fresh Smoothie without dousing it in sweeteners! For the price point and fast service this place is awesome! We wanted something lighter and fresh for lunch that wasn't fast food but still had great portions. Tropical Smoothie Café was the right choice with fully masked staff, great customer service, quality components, and large tasty Smoothie that wasn't overly sugary. The green island detox was huge and bold in green flavor with good balance of sweetness. The Buffalo chicken wrap was solid and the Thai chicken salad arrived with fresh greens. The salad vinaigrette felt a bit goopy but still full of ginger and sesame flavor. Overall a good lunch and again, we experienced excellent customer service. read more

Tropical Smoothie Cafe - Detox Island Green Smoothie - Juice Bars & Smoothies Near Me - Virginia Beach, Virginia

I am thrilled to update this Tropical Smoothie which has been a go to now since the new owner Shawn took over in February 2019. I have held off to long with an update after approximately a dozen visits under new management and owner. The have more than earned the upgrade. It's like not even the same store. The difference is that apparent. So in a brief bullet point these are the improvements in no particular order: ~Owner on property and involved in day to day ~Consistency of food & smoothies terrific ~Efficiency of the staff to get orders out ~Correct orders in a timely manner ~Staff that is friendly and gets to know you ~Consistently clean My recent favorite has been the the Supergreen Cesar Chicken Wrap. I have probably ordered it four times in past six months. More on healthy side and yum! A couple of suggestions. On mobil orders putting the name on side of smoothie since they are all out on the counter. One time my order was sitting there with lots of others and never knew. The other is making the FREE supplement available on app. Currently customers must retrieve at the register only. Keep up the awesome work Shawn and staff. This location is no longer an average 3. read more

See all

I tell it like I see it. This is a good place to get a very good, simple smoothie. While you are waiting for your lobster roll next door, get you a smoothie to wash it down! I walked in and the place is super clean. Both smoothie employees greeted me as I walked in. I ordered my smoothie with literally no wait and within about the time I could check in on Yelp, I got my smoothie. My smoothie was very fresh tasting, and pretty much in the yummy category. That's it. Nothing more to it than that. Not sure where all the low reviews are coming from, but this is the second time I've been in here, and I've had zero issues. I'm making it a habit now to order my lobster rolls at Taste of Maine and then grabbing an Acai berry smoothie. Well done. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Virginia Beach, Virginia

See all

Smoothies were fine. Bathroom clean and the employees are okay. Can never go wrong with a smoothie after the lobster roll from next door.

The one star is because of bad business practices. We got 3 smoothies, but asked for the third to be split into 2 cups. I'm not bothered by the extra 50¢ to split the smoothie in half, but when the cups were so much smaller and only held 1/3 of the smoothie meaning only 2/3 were given to the customer. When we asked for another cup so we could have the total smoothie, one employee was willing to accommodate, but the other employee said, "No, we can't give you the extra smoothie." This guy obviously needed math help bc it wasn't extra; it was the final third of the whole. Someone needs to give these employees math tests before hiring them. read more

Terrible customer service. I went in to purchase a gift card for my daughters bus driver (end of the year gift) because she likes tropical smoothie. They don't take credit cards for gift card purchases. Every other place in the world takes a credit card. Will never go back. There's another tropical smoothie at great neck and Virginia Beach Blvd. They will take a credit card. They just happen to be out of gift cards so I'm out of luck. read more

The workers there were so sweet and gave us a smoothie on the house. And the vibe was very welcoming.

I haven't had Tropical Smoothie in years. I'm very pleased with the service and smoothies. Can't go wrong with this location. Very clean and sanitized. Staff was very patient because it took me a minute to order because I'm slow smh. Everything looked good. We needed some smoothies for our Bite of Maine (review coming next) read more

See all

This location always has fast service! I'm also impressed that their delicious food has always been made perfectly each time I visit. The staff are friendly and down to earth- i've really appreciated their recommendations for different smoothie choices too (shout out to Ashley!). Overall great experiences time and time again! read more

Tropical Smoothie Cafe - delicious smoothie - Juice Bars & Smoothies Near Me - Virginia Beach, Virginia

Words cannot express how slow and poorly run this place is. I left before ordering and so did the person behind me. 3 employees and they basically just sat there looking at the floor instead of helping. read more

Tried the Baja chicken bowl and it was amazing! The chicken tastes fresh and as well as the avacodo I'm impressed. Never get disappointed by the white chocolate beach bum my fav go to I love. Workers here are always super nice and super fast service read more

Tropical Smoothie Cafe - Baja Chicken Bowl with beach bum white chocolate - Juice Bars & Smoothies Near Me - Virginia Beach, Virginia

ordered two salads, both Beach Clubs....was not until I got home that I discovered that neither salad had any chicken on it. One salad had one small cheese crisp (normally 8-10) and one small slice of tomato. Other salad had no crisps and one tomato. I gave the store a second chance. My previous order of the same salad a few weeks ago had all the ingredients but much less than in the past. If you need to raise the prices, then do it...but cutting down on the amount of the ingredients or leaving the off completely does not cut it. read more

Tropical Smoothie Cafe you are most certainly amazing, I had a lovely experience here yesterday. Worth every penny. It was my first time trying Thai Chicken Wraps here, and I have to admit it was better that I ever could expect it to be. And also, the service was great and the staff was very friendly. That place is a must try! You will not be disappointed! read more

LOVE THIS PLACE!!! I come down to VB a lot to see family, and when I do, I make an effort to stop off here. Simply put, this place is clean, fast, and delicious. The people that work here are friendly and accommodate any order, no matter how complicated (I recall seeing a person get all Starbucks in this place one time- the girl behind the counter was patient and very nice. I had to laugh- and give that girl a lot of credit!). They make everything to order, always fresh. So while it can take a little time for me to get my order (relative to fast food), I know it's going to be perfect! And well worth the wait. My jam is the buffalo chicken wrap, but occasionally they have a limited time option that is awesome (like the Sriracha chicken flatbread! Fair to say I like things spicy). And, so much more healthy than the fast food in the area! My smoothies have always come out great- right proportion of ice, fruit, and fruit juice so that its thicker but can still get through the straw with ease. They seem to have a good system going here to keep things consistent. Every time I come here I leave happy. Keeps me needing to come back and get my Tro Smo fix!! read more

Great selection of smoothies and fast service! A little up there in price but I firmly believe you get what you pay for. The food is just as great too! read more

Wow this place was slow, I understand that that their was only a couple people but as I'm writing this review I'm watching multiple people behind be that ordered continue to get there food. I'll drive to find a better location. 30 minutes and counting... read more

Not good. Waited 25 minutes for order that was wrong when it arrived. Appetizer arrived with meal rather than before. And food taste was mediocre at best. Noisy also. Since new, will give another chance in a month or so, but they have a long way to go to compete with the many fine restaurants near Great Neck and Shore. read more

They have good smoothies, but it takes 10-15 minutes every time for me to get my smoothie, because the worker moves so slow and just stands there for a few minutes before she starts it. And there's someone else also taking orders so it's not like they're lacking people. Such a shame read more

Long wait, wrong food, bad service not much more you could ask for...

Everytime I come to this tropical smoothie location I am dissapointed. They take forever to get your food and smoothie and they aren't friendly at all. Every other tropical smoothie I have been to has been a great experience. Don't waste your time going to this one. Not to mention when you walk in the smell was not good at all, it smelt like sweaty socks. read more

Every time I've been to this location, the customer service is terrible, half the staff doesn't seem to be trained properly and the other half don't seem to care to help. I went today to buy a gift card and was told "I don't think we have those here". Really!!! Honestly, I'm glad they didn't have them because I'm glad I didn't have to give them my money. read more

The owner Shawn is just so nice and has the best customer service. All his employees are so professional and clean. And there smoothies are sooo good. Best Tropical Smoothie Cafe in Virginia Beach. read more

Horrible! Will not go back to this location! I ordered online to "skip the line" when I got there my smoothie was ready but not my sandwich. So I waited...and waited...and waited. 35 minutes later I finally got my sandwich! All in all it took them 50 minutes from the time I ordered online!! And not even an apology was made! Truly, I wouldn't give them any stars! read more

By far the best tropical smoothie in va beach and absolutely the cleanest one I have been to. I go out of my way to go to this one over all the others. The girls there are always so nice. It does take a minute to get your food but that's because it's all freshly made! If I am in a rush I'll call ahead and order. Plus they have great military discounts read more

I never used to have issues here but lately they've had not so great customer service especially when I order online and pickup in store. I've been having to wait for them to make my smoothie even after coming later than my smoothie was supposed to be ready. I'm sorry I shouldn't have to say oh hey after being there for 10 mins that's my smoothie sitting there melting. Maybe if they lady said how can I help you I wouldn't be left sitting there waiting for my smoothie. I shouldn't have to greet her and point out my smoothie that's sitting there waiting for them to put it out in the pickup spot. I don't usually do these reviews but they've been horrible lately so they've earned it. read more

Always delicious. The whole family loves this place. Staff is friendly. Glad we live so close

The guys working asked me to remind them what my order was 3 different times after my order had been placed. I ordered the Baja chicken wrap, and it was made terribly. No salsa or onion and it wasn't cut in half. Ended up eating a dry, plain burrito for my lunch. read more

This location is going downhill FAST. Second time in a month I had terrible service due to the employees either being brand new, or not knowing how to correctly do their jobs. Last time I visited, the owner made my drink and didn't even blend it all the way. This time, the trainee who made my smoothie handed me the drink with liquid running down the side, and only 3/4 of the way full. The cooler box which houses the ingredients had the lids open, and while I was waiting for my poor excuse for a smoothie, I noticed how filthy the inside of lids were. Working in the service industry for the past 17 years, I'm surprised the health inspector didn't pick up on that...seems like they need to have a manager working with the new employees instead of the owner and two trainees. But hey, what do I know... read more

Great service and clean location. I'm a big fan of the Jamaican Jerk and Thai Chicken wraps. read more

workers are unorganized!! we ordered 4 drinks and we got them ONE AT A TIME & they said we only ordered 3?? usually you would expect to get your drinks all at once so read more

They could use some help. Slow. Did order wrong. Didn't seem to care ppl were waiting fifteen minutes to crush ice and add fruit. Cmon. Oh and when you let them know something wasn't made right I believe health department prevents them from taking it back behind the counter yet they did. Hmmmmm read more

bad. just bad. me and my girlfriend ordered a smoothie at 3:45 and didn't get it till 4:05. we were the only ones in the store. i'm just confused as to why i cant get a darn smoothie at a reasonable time. it should not take 20 minutes!!!!!!!!!!!!!!!!!!!!!!! overall just really disappointed!!!! :(( read more

Went in today at 1100 am . They still had the closed sign up .. told them .. they didn't care . 5 girls there and none of them seemed to know what they were doing . 1 was just playing on their phone the whole time . I was only customer there(I see why) had to ask them 3 times for a cheese quesadilla none of them knew how to make it . Finally one came out of the bathroom after 20 plus minutes and made it sort of it was half cooked cheese not melted and all lumped up in one spot just threw it away . They had no cold bottles of water and they made the smoothie wrong and I said nothing about that. They asked me several times what I ordered . I was the only one there . A CHEESE QUESADILLA...really how hard is it. Worst part is oddly they were all out of it like out of it like spaced out not even acknowledging me or responding or communicating like zombies . I felt like I was in the twilight zone . What is going on in this place?!? read more

Love this store! It has had a recent major remodel and is beautiful! They always have fast and friendly service. The smoothies are always consistent and the food tastes great. We always get a smoothie here after a run in First Landing! The employees take really good care of all us sweaty and tired runners. Such a great location! They also give military discounts and support the military more so than any other TS in the area. read more