I had issues with this place in the past, but I've been visiting them more frequently lately and just ordering in-person instead of trying to use their online ordering system and I've definitely warmed up to them. The food is good, consistently prepared, and the staff is always hustling. Prices are fair, and I appreciate that their menu is easy to read and also lists nutrition facts. It seems like they've worked out some of the kinks they had in their early days, and this has been a positive addition to the area and I'm glad we have it. read more

I live a block away from this gem and I am so grateful for such a wonderful experience I had recently. I met the manager as I was interested in maybe working there, at least part-time but right now I cannot because of an injury to my dominant hand (right) which now has caused nerve damage in my hand and wrist. I lost functionality and dexterity thus I will not be able to properly shake up one of their phenomenal smoothies or even count change properly. Heck I can hardly tie my shoes or button my shirts without a struggle. I may have to go out shoeless, shirtless and hopefully not pants-less. Anyway, I talked with this wonderful woman who is an excellent manager who treats all her employees and customers with respect and gratitude. She made me a smoothie that was beyond this world - I thought I was on a tropical island on Mars. The ambience is refreshing, tranquil and exotic. Take it from me, stop by and tell them Ricky J. Fico (the guy with the pet pelican and fedora) recommended this cool establishment read more

Tropical Smoothie Cafe - Ricky J. Fico - Juice Bars & Smoothies Near Me - Waukegan, Illinois

Waited ten minutes for a smoothie because the lady was talking to her boyfriend... I was the only customer in the store too pretty decent smoothie though read more

Really disappointed with my experience at Tropical Smoothie today. I placed an online order and still waited 30 minutes past the ready time. On top of that, I specifically requested no bananas, but my smoothie was still made with bananas anyway. Luckily I'm not allergic, but mistakes like that could be serious for someone else. Definitely expected better attention to orders and timing. read more

Any locals will know this area brings a lot of travelers to see Great Lakes Navy graduations. I am one of them. Today, I had to say goodbye to my sailor as his liberty ended. I was a total mess. I wasn't even able to eat. In a desperate attempt to feel better, I ordered from this place through DoorDash, and yet they still made my night. I ordered one Sunrise Sunset smoothie with added kale and protein powder, and it was fantastic. Not only that, but the workers may have accidentally given me extra which came in another cup. There was a sweet message on there that said "you're amazing". Tropical Smoothie Cafe genuinely turned my mental breakdown into a soothing night. Thank you for the delicious smoothie and your sweet messages. They can go a long way. read more

I ordered ahead for lunch and went to pickup. The order said it would be ready at 12:07, but I was left waiting inside until my smoothie came out 10 mins later at 12:17. A line had formed and nobody was addressed for a while because there was only one employee handling a bunch of orders. The inside is super clean, and it doesn't seem like many people use it as a sit down type of place. But there are plenty of tables to do so. I ordered peanut paradise which was super tasty.If you're concerned about nutrition, these smoothies are packed with turbinado sugar. I didn't know this until I researched why it tasted so good, and found out there was 92g of sugar in the smoothie I just drank... You can choose to opt out but I'm not sure how this would affect the taste. read more

Tropical Smoothie Cafe - Inside - Juice Bars & Smoothies Near Me - Waukegan, Illinois

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This is first TSC review I have been able to do. Let me get into it! The food is exactly the same as the other TSC in lake bluff. I love the detox island green. It is very very good. I like how consistent it is. The flavor and taste is amazing and I could have it every day if I wanted! The service was really not the greatest. My co worker and I stood around for along time which was odd since the one in lake bluff seemed to be much different! I liked the one in lake bluff since it seemed like the customer service was better there. The atmosphere or ambiance like I call it, it was much nicer here it's looked really modern and clean! Overall, check out TSC for a good smoothie! read more

Tropical Smoothie Cafe - DETOX ISLAND GREEN - Juice Bars & Smoothies Near Me - Waukegan, Illinois

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Food is good try the kale and apple slaw. This is a healthy snack in a pinch. Staff is always amicable and helpful. Restaurant is clean and bright. read more

Tropical Smoothie Cafe - PEANUT BUTTER smoothie with strawberry and multivitamin. - Juice Bars & Smoothies Near Me - Waukegan, Illinois

Let me say how much I love the freshness of tropical. They keep updating and trying out new things. Their new açaí bowl is so good and fresh. It's topped with all the berries, bananas, coconut, honey, and chia seeds. You also enjoy the crunch from the granola. The service is always amazing at tropical. My tip is get the app to earn rewards, order ahead, and that way you don't have to wait. If you wanted to dine in, you could. There are plenty of seating and bathrooms available. Tropical is the best on the go spot. read more

Tropical Smoothie Cafe - Açaí bowl and mocha madness - Juice Bars & Smoothies Near Me - Waukegan, Illinois

Fast friendly service, the employees in there probably get a busy rush, because they were waiting around for me to order. Its a pretty big menu, so I suggest getting the app checking out the menu and scoring some rewards! The place is super clean and tidy, bathrooms are smelling good. read more

This is some of the best tasting food while staying as a healthier option. I've tried numerous smoothies and almost all wraps and flatbreads. The Thai wrap tastes just like an egg roll. Great taste highly recommend. My other favorite is the chicken bacon ranch flatbread but I add buffalo sauce to give it a more of a kick. All of the sides are good quality great taste. The pair and save option really makes tropical smoothie cafe a number one contender in the area. I come here about 4 times a week during my lunch break and I have never been disappointed. Amazing, simplistic, and perfect taste to kickstart the rest of my day! read more

They have added more things to the menu! I love stopping for lunch and having a small smoothie...healthy and delicious!

Never use Apple Pay or order through the app. I placed an order here & upon picking up they claim they don't see an order so therefore I wasn't able to get my order nor refund. When I asked about a refund the manager claimed the pending charge would fall off. A week later it never fell off. I went back for a refund again like my credit card company mentioned & still they wouldn't give me a refund. So I went ahead and did a dispute with my credit card company. The same rotten tooth manager still mentioned there wasn't anything she could do about it. Any didn't show any type of common courtesy for my problem. I won't spend money here ever again with that type of management. read more

Very friendly and attentive staff. Smoothies and food are well prepared. Download the app and order ahead to avoid the long lines around Lunch/Dinner! read more

Just went to this place Ordered a smoothie which is not smooth as the ice chunks are so big they won't fit up straw and there are still fruit chunks. It's a SMOOHIE place. Got a salad which is okay, but it came with a side. I asked for sour cream and onion chips, it's strange I am eating sea salt and vinegar. read more

Literally got my entire order wrong and i told them i couldn't have tomato's and they literally put tomato's all over it. My mom didn't even notice until she got back to our hotel. Waste of time and money. I ordered the mango bacon Brie with no tomato's and they gave me a chicken bacon ranch with no cheese and extra tomatoes?? Like how does that happen lol read more

I've come here twice in the last week. I tried the mango berry smoothie, the watermelon mojito, bahama mama and the chicken ranch flatbread. Everything was delicious and I will probably be a regular. I love the edible straws too!! read more

Fast service and great smoothies. I especially like the fruit smoothies. Sandwiches and flatbreads are also very tasty. I would highly recommend this location for a quick bite or refreshing drink! read more

Stopped here a while back, used the online to order. Signed up for their rewards and downloaded the app. Food was OK, a little over priced. I still had to wait for my order to be made and it wasn't that crowded. My account shows that I never ordered and no rewards. When I click on Contact Us, it gives three examples of possible ordering issues and how to click through the website to resolve them. So no means to ask about my missing order or rewards. I don't plan on going here a lot, so I'm not that concerned about it, but I don't like places that promise things and don't deliver on them. Others that do care about rewards and repeat business to a location, may want to check and see how it all works before picking them as a place to do so. As an occasional stop, it's a change of pace, you won't save much time by ordering in advance. read more

Favorite smoothie place! I used to go to Jamba Juice but the selection at Tropical smoothie is so much better. They actually have ripe fruit and their sandwhiches and wraps are delicious. The staff is always friendly and recommends new drinks. Perfect place to get a drink to cool down during the summer. read more

Tropical Smoothie Cafe - Mango Berry Cosmo - Juice Bars & Smoothies Near Me - Waukegan, Illinois

Don't give them your business! They screwed up my order two days in a row- then instead of offering to fix it the manager says on the first time "we're sorry that happened but we're just gonna refund your order in full" ok fine. I'd rather have the food because I'm at work and can't leave but whatever. The very next day I try them again. This they screw it up again! They said we can leave a credit on your account so you get it next time or we can refund you, I said "I don't wanna be rude but I don't think I'll be back since this is two days in a row this has happened" she said "ok we can refund you". Well I call a few days later because nothing is being refunded. Mind you this is over $70 now lol. And then a week later after them not having the common courtesy to call me, they said me an EIGHT DOLLAR GIFT CARD IN THE MAIL LMAO I couldn't help but to laugh. So they lied- AND slapped me in the face with a gift card when I said I won't be back. DONT COME HERE IT ISNT WORTH IT!!! read more

this place is horrible they serve contaminated smoothies and they don't give you what you ordered I noticed that they are very dirty and don't use gloves read more

Tropical Smoothie Cafe - This is the service they provide - Juice Bars & Smoothies Near Me - Waukegan, Illinois

The smoothies are really good and are definitely worth trying. Sandwiches and wraps are good also. This place does need to up its customer service. The first time I placed an order for pick up, I had an item missing. So the second I double checked to make sure and again, there was an item missing. I didn't want to give a low rating because they are still worth trying as long as they get your order right lol. They have a lot of potential once they work out the small kinks since they are fairly newly opened. read more

Food is decent but slightly overpriced. The staff is rather aloof and doesn't speak to you until you speak to them first, which is odd.

The food is amazing and the staff gave amazing recommendations! The cashier named Amanda was amazing and very friendly. It's always an amazing experience whenever we eat lunch there! read more

I was in Waukegan for a visit from out of state and heard a lot of great things about this place so my fiance and I stopped in to try their food. The staff was very friendly, and one person in particular who stood out to me is Laura who first greeted us as we walked in, she was very knowledgeable about the menu and even offered suggestions since we had never been there before. She was super fast from taking our order to receiving it. She even came out to ask if everything was good and what we had expected. This is exactly what I like to see. I will definitely be coming back to this location BECAUSE of Laura who REALLY went above and beyond for us and made sure we were satisfied. I loved the food as it was very flavorful and the smoothie I had was delicious too! Well worth the stop! Laura you rock! read more

The manager Laura did an outstanding job taking care of me and my big order. She was professional and knew so much about the smoothies and described them to a T. She is a great leader and great for the company read more

I went here w some co workers for lunch. The food was great. I had the jerk chicken wrap and it was delicious. My friend got a smoothie and was very pleased. The manager also came over multiple times to check in on us and make sure everything was good. Would definitely go back! read more