Always seem to do excellent work in my 15 years of working with them at a reasonable price--…read moresometimes even lower than reasonable!

Called this place regarding my 2016 jeep patriot. It was overheating and barely driving. For what I…read moreneeded it was a tad pricey but my jeep is flowing through these streets baby. Better than ever. It's smooth as silk. My jeep wasn't driving due to the caliber system and also they repaired a coolant leak for me. Although this place had other cars to repair, they fit me in and I'm thankful for them. For honesty letting me know what was wrong and able to repair it. I would recommend this facility 50 times plus!!!!

Incredible service as a whole. Especially customer service. Got my car back quickly too. Shop has a…read morelot of love and history in it, family owned too cant beat that! Please use this shop!

I love Northern Auto. Knowledgeable and friendly. Scott immediately knew what the problem was and…read morefixed it. Highly recommend. It's the only place I'll go for service.

I've been going here on and off for 10+ years and my dad has been going here even longer. There…read morewere many times where it was just a simple fix. And a very recent time saved me money because another shop was dishonest to me. They are honest, quick and don't overcharge. So what isn't to like. Sorry it took so long to take time for a 5 star review but you deserve

I've taken my vintage Riviera there several times, most recently with a serious carburetor problem…read more They found a refurbished unit online that worked out perfectly. These folks are friendly, knowledgeable, quick, and reliable.

Great service. Brought my 2010 Journey here because the muffler was really loud. It just needed a…read morenew Resonator, I was in and out in 30 minutes. Problem solved. And reasonably priced.

I spent nearly $2,500 at this shop in a single week across two vehicles (A/C compressor hose and…read moretransmission oil cooler lines on a Cadillac ATS and rear wheel bearings on a Subaru Impreza). My experience with a transmission oil cooler line repair on my Cadillac ATS was not just a case of overcharging, but a total failure of safety and professional ethics. They billed me $980, in an attempt to justify 4+ hours of unnecessary labor by claiming they had to remove the steering rack to get to the transmission oil cooler lines. This is not the procedure documented in the service manual. Additionally, they charged list price for the part, claiming they received no discount from the dealership on part purchases. After a test drive, they pulled the car back in and I witnessed the technicians attempting a "manual alignment"--one holding the steering wheel straight while the other hammered on components underneath. When I asked the manager, Mark, if I should get a professional alignment since the rack was pulled, he wouldn't even look me in the eye and simply said, "Yeah, probably, I would if I were you." Upon inspecting the car myself immediately after leaving, I found: 1. STEERING RACK BOLT: The main mounting bolt was only halfway threaded into the chassis. The steering rack was literally unbolted from the car. 2. DISCONNECTED SWAY BAR: The front driver-side sway bar link was completely disconnected and dangling behind the wheel. 3. ZIP-TIED LINES: The new $529 lines were secured with a plastic zip tie instead of the factory-provided mounting bracket and bolt. 4. DANGLING PARTS: The engine mount vacuum hose and wiring harness were left unclipped and hanging. This shop billed me for "rack removal" but failed to actually bolt the rack back to the car. Returning a vehicle with loose steering and suspension is gross negligence. I am filing a formal complaint with the Michigan Bureau of Automotive Regulation (SOS-197). I have attached photos of the loose bolts and hanging suspension for public record. Avoid this shop if you value your safety.

AUTOMOTIVE AUTHORITY REVIEW This shop was personally…read morerecommended to me; I really wanted to like them. However, bottom line: the issue I took my car in for was NEVER FIXED - across several visits. Nick & Tim are very nice and seemingly easy to work with; however, if the issue is never fixed, and new issues keep showing up, what's the point? VISIT 1: On 01/26/2026, I took my 2014 Subaru Outback (200k mi) because the engine was shuddering upon braking, the car then stalling itself off while driving. They test drove it and did a diagnostic, telling me what I already knew: the catalytic converter (CAT) was due to be replaced. I was not ready to commit to that repair at the time; the current issue was something new that hadn't happened previously. They couldn't find anything else wrong. They insisted fixing the CAT would surely take care of this NEW PROBLEM and offered to use an aftermarket part to lower the price. The codes were reset and I left. Less than a week later, all lights on dash turned back on. VISIT 2: Forced to make a decision between the pricey CAT repair and having to start over elsewhere, I begrudgingly agreed to the CAT replacement BELIEVING that it would, indeed, fix the problem, as I'd been told. However, within 72 hrs of this 'repair', the engine shuddering (original complaint) happened again AND it turned all the engine lights associated with the catalytic converter back on. VERY CLEARLY, the problem I brought the car in for had NOT BEEN FIXED. VISIT 3: I was told to bring it back in on a Friday evening (01/30/2026), so they could drive it cold in am to better diagnose it. They FORGOT to test drive it cold. They ran the diagnostic but still didn't know what the problem was. They cleaned out the air manifold, a GUESS as to what may help, then reset the codes. 2 weeks later: HUGE engine shudder causing a stall in traffic; all warning lights back on. Also: violent shaking on the freeway; an entirely new problem. VISIT 4 (2/20/2026): After running another diagnostic, they told me they still had no idea what was causing the initial engine shuddering/stalling issue; they literally said "It ain't broke enough yet!" for them to fix it! They said the highway shaking was caused by 2 control arms needing to be replaced, a safety issue that should be fixed immediately but that I had not been alerted to at any previous visit. Every time I picked up my car, I was assured that it had been vigorously test-driven before it was approved to leave, yet new problems showed themselves each time I had it back. After having the control arms replaced, I was again assured that the car was ready to go, no visible/diagnosable problems present, (save the ORIGINAL COMPLAINT which was 'not broken enough to fix'). I had given them about $3000 of my money at this point; the ORIGINAL COMPLAINT yet to be fixed! Here, I vowed that I would go elsewhere should the original problem repeat itself again. Clearly, Automotive Authority had no intention of actually fixing the original complaint! Immediately upon leaving that time, I knew something was VERY WRONG with the brakes. I thought "No way would they let me leave the shop with brakes about to fail; I must be mistaken". I KNOW the brakes were not in that condition when I dropped the car off. There was a tactile and audible grinding of the brakes from the moment I left that shop after the 3rd unnecessary repair. On March 3, 2026, the brakes completely cut out WHILE I WAS DRIVING. I had to use the paddle shifters on my Subaru to get home safely. What had they done to my brakes?!? I dropped the car off with normal brakes, lots of wear left, and after picking it up from an unrelated repair, the brakes were worn to the point of failing. I have no answers. But, they certainly didn't test drive it before giving it back to me; there was no way they could have missed it! After $3000 already paid for unnecessary repairs, I was not going to pay AA to fix it again. I reached out one last time to tell AA the brakes had died while driving and to ask if they would take any parts back that they sold to me and I didn't need. I never heard from them again. I got ONLY $900 trade for that Subaru and had to buy a new car in the end. My advice: never trust these guys without a 2nd opinion...or, just don't bother at all.

Great communication, fast same‑day starter replacement, and truly excellent service. Automotive…read moreAuthority took great care of my truck and made the whole process easy.

I had damaged my driver's side front bumper running into a concrete pillar in a parking lot. My…read morecare was 2 years old, so, i wanted the repair work done perfectly. I called several collision centers, but did not get a high comfort level until i talked with BR. I felt like they really cared about taking care of my car. I had some logistical issues, but they drove me home to accomadate me and resolved my logistical problems. They really wanted to help! The car was repaired perfectly! It looks beautiful. On time and as expected cost wise. PERFECT! I highly recommend BR!! Ken M

This is a rip off auto repair company. They tried to fix my BMW 3 times, and I would not let them…read moretry for a 4th time. They refused to refund me and when I took elsewhere, they said it was the worst work that they have seen, and that B & R had used inferior materials that would not hold up to the heat and pressure of the required oil line. I have sued in small claims court and won, but still trying to collect my $$$. Ray the owner has not renewed his business license (according to the state of Michigan LARA website) and the state investigator found that he was using unlicensed mechanics.

I have a large camper van that's over 8 feet tall and over 8700 pounds, so it's not easy to find an…read moreauto repair shop to service it (even though it's basically a Dodge b3500 Van that dodge has been making for over 2 decades) Bill(manager) did some research and decided that he would take on my van for a starter RR. It was dropped off at 7:30am and was pleasantly surprised by a 11:30 pick-up call. Bill's quote for a starter RR was about $450, being a very good price as it would have been several hundred dollars more from a RV center and would be several weeks before they could get to it. The kicker being that it didn't need a starter after all, it was just a wire from starter to relay that need to be replaced, saving me hundreds of dollars more. Thanks, Bill, for your honesty and getting me on the road again.

I cannot say enough great things about 4th Street. I have taken my 10-year-old car there for…read moreseveral years and have never received anything but outstanding, honest, fairly-priced service. I trust them implicitly and as a person who is not particularly mechanically-minded, that's really important. Bill who takes the work in, distributes the work to the great techs and mechanics in the garage, is a very kind and knowledgeable person and answers every question I have. 4th street takes my car in, checks it out, Bill calls me with the quote and good explanation of what needs to be done and why and when! I never ever walk away feeling like I've been in any way bamboozled, quoted for services I didn't need, or anything close to that. The other great thing is that since my car is a Hyundai hybrid (and one of my kids has an old old BMW) if there are things that 4th Street knows are specific to our makes and models that is not their area of expertise, they'll tell me that as well so I can take the cars to the dealership or BMW-specific repair places. This has only happened a couple of times but I definitely have appreciated that guidance from Bill and staff. A million thanks to Bill and 4th Street Auto in Royal Oak for keeping my car safe and on the road and explaining everything I need to know before any work is done. Plus, they are just great people to deal with every single time!

Amazing place full of the best most professional and courteous people who…read moreActually care about you and your car: went out of their way to help me and figure out issues when I got a new used car that had problems in the beginning : will come back Here anytime i need anything !

Best place in town to fix your car. honest and helpful people. Honest and pleasant. Quick and…read moreaccurate service.