Came in with my 2016 370 z and I messed up the transmission to the limit, Mike was super helpful…read moreand helped me with an expensive job! I totally recommend this shop... my car difficulty is 5/5 and these guys handled it with ease. Super affordable as long as mikes there. 5 starts easy

I had an awful experience with this shop and would not recommend them to anyone. I brought my car…read morein to have the transmission rebuilt. The owner called me and said it was the worst possible scenario and would cost the highest price they charge. I trusted them and paid the full amount, hoping to have a reliable car again. The car drove once and then wouldn't start. When I called to report the issue, they immediately tried to blame me--saying it must have been something I did. It turned out the computer programming (which they outsourced to another company across the street) was done incorrectly. I had to pay out of pocket to tow my car back to them, and the owner refused to reimburse me, arguing with me the entire time. They kept my car for another full week. When I finally picked it up, it started--but the A/C no longer worked, even though it was working perfectly before. When I called, the owner dismissed it and said it was just a "coincidence" that it went out at the same time. Every time I brought up a concern, he backpedaled to avoid responsibility. Later, a mechanic inspected the A/C and said it looked like parts were broken--right around where they would have installed the battery. On top of that, the incorrect programming kept frying my battery, and I had to buy two replacements. When I got my car back the second time, the brackets for the battery weren't even reinstalled--they were just left on the floor of the car. The final straw was when I noticed greasy, oily handprints all over the inside roof and visor above the driver seat. When I called to ask about it, the owner responded sarcastically with: "You're upset about a little dirt inside the car?" He was incredibly rude, did poor-quality work, broke things, and refused to take accountability for any of it. To this day--five months later--my car still isn't fully repaired. It continues to have issues, but I'm too afraid to bring it back to them even though I have a warranty through their shop. That's how little trust I have in them now. I ended up having to take out a second loan and buy a new car because I had already paid everything I had to fix this one--and they left me with an unreliable mess. This place caused more damage than repair and has zero professionalism or integrity. Avoid them at all costs.

When I tell you this place saved my life I mean it. My finance and I were on our way to Sedona from…read moreCalifornia when my Jeep broke down due to the transmission being done. We were miles away from home in the middle of the road and had to tow my car to the nearest transmission place, and thankfully it was this one. They didn't have appointments available but they still squeezed me in and where able to give me an answer the next day and by the end of the week the parts to my car where ordered and by the following week we were back in AZ picking up my jeep. Everyone was extremely kind to us and made sure we felt safe and in good hands. Honestly if my car ever has problems again I'm running straight back to PV to get it looked at because that's how amazing and good they were LOL. I would recommend this place to anyone, everyone here is very knowledgeable and helpful !

Finally after Prescott Valley transmissions mis-diagnosed my transmission problem, costing me $347…read morefrom them and $668 from another garage that put in a new ECM, which PV transmission said was the issue, it wasn't. I brought it to another Transmission shop and it was just a connection on the wiring harness. I found this out after bringing it back to PV transmission and they said I now needed a new transmission, which was BS, the new harness fixed the issue. They don't stand by their work, lie about their mistakes and lie about what they told me. The wife is very well versed in lying. These guys are a joke. The owners wife actually denied everything, stood by the new transmission lie and made up "notes" and quotes I never saw. I have the original bill with the work done, none of her "notes" are on the original invoice. Please save your self some money, go some where else. I have already steered a lot of friends and family away from their business. I will keep doing that as a public service.

It's not often I'm impressed enough to leave a review, but Isabel at Big Brand Tires made that…read moredecision easy. I'm a warranty administrator supporting 15 dealerships across the Phoenix area, so I interact with repair shops daily. Unfortunately, I've come to expect average--or even poor--customer service in this industry. Isabel completely changed that expectation. From the first interaction, she was friendly, upbeat, and highly professional. More importantly, she knows her stuff. She provided a detailed, well-structured estimate that clearly outlined the complaint, cause, and correction--something I rarely see done this thoroughly. It wasn't just a generic recommendation; it was thoughtful, transparent, and easy to understand. Big Brand Tires truly has a standout employee in Isabel. I hope they recognize the value she brings. Highly recommend.

Fixed my flat and rotation of tires also fixed my lite on the dash that showed low tire all at no…read morecharge. Friendly Isabel

We had a great experience at martins. He rebuilt my transmission on my 2016 gmc yukon. Car runs…read moregreat and was quick and reasonable.

They rebuilt transmission on our daughter's 2016 Rav 4, reasonable price and done when they said. I…read morewould highly recommend them if you need transmission work. Also, good communication!

This is for the Chino Valley store, second time back and both were excellent. The latest was for…read morewater pump replacement , was quoted a very reasonable price by Brett, and job was completed for what I was quoted and am very happy,and on time. Also I asked Brett if he could check A/C compressor thinking another big bill, I described what was up and he said sounds like electrical problem said he could diagnose for 1/2 hour labor called back said it was some thermal switch. I said go ahead and check it out, called back in no time said it indeed was the switch I said go ahead. Once again hundreds of dollars less than what I was expecting. Do a lot of my own stuff but being 76 there some I will pass on water pump being one, I will be back. Awesome customer service, Brett is excellent. I also met my tech when I picked up, Brandon also very friendly and very helpful. Check them out

This is a great auto shop. DUSTIN, the 2ND in charge is a skilled and knowledgable auto guru. I…read morehad asked him to go over my 14 yr old Toyota. Actually asked him to "find something". He only advised that I think about the tires, showing me the wear. He was right too. Nothing else. How honest is that! Great auto repair shop!

So grateful for this local shop! They are consistently reliable, honest, and professional!read more

I made an appointment for 8:00 a.m. 4 days ago I left my car there for 4 hours they didn't get…read moreanything done then they made excuses about why they didn't get anything done when I posted a review the owner Anthony lefta message on my machine that told me never to come back he would never take me again who would even think of going to a place that made you walk around town for 4 hours, when the man said it was going to take 2 hours.

I've been using Autoworks for a number of years and while they might be on the more expensive side…read moreof auto repair, I am always confident that they will get the job done correctly. The free shuttle service makes it pleasant to leave a vehicle overnight and get a ride back whenever the job is complete. An added bonus, I had work done recently and one of the store managers called me a day later just to check if everything was satisfactory. I don't ever remember a follow-up phone call from an auto repair shop before. Bottom line, good people, excellent work and I give a

First time going to Autoworks. Called and talked to Patty. I wanted to make an appointment to have…read moremy car serviced. She was very pleasant, helpful and very up beat. She got me in the next day. I would definitely recommend Autoworks and I would definitely go back. All the girls at the front desk were very accommodating.

Southwest was recommended by prescott valley transmission which is also a great shop! From the…read moreminute I walked in Rodger was very professional. The sent a quote the very next day describing what needed to be repaired in detail. I agreed to the work it needed. Two days total is all it took to finish the job! I highly recommend this shop! The owner came out and introduced himself witch I thought was really nice! Great work and very professional.

From the owner: We have the equipment and experienced trained personnel to service anything from a KIA to a…read moreKenworth. We don't offer mobile / roadside service YET

Came down here from California and my jeep broke down and this place helped us and were extremely…read morenice the minute we got here. Being from out of town and stranded is scary but the team here was extremely helpful and supportive and made us feel safe. Everyone who came in here in the time frame we were here, left satisfied. I really highly recommend this place, it's right behind the Wendy's (:

Tried this business when I needed an alignment for my car and ended up purchasing brakes too. The…read moretechnicians were very knowledgeable and even showed me how worn the brakes were. Ended up replacing the brakes and even had to smooth out the rotors because they were starting to warp. It took a few hours for the work to be done, but it was well worth it for the peace of mind & safety when driving. Would recommend this establishment for their amazing service and workmanship.

We'd 5/13/26 Called Rick to see if I could get an oil change…read morefirst thing in the morning he said be here at seven and I was they were very accommodating. Just waited about an hour. They did very extensive inspection. I was very impressed with the pictures they took of everything everything came out great. This was on a 2016 GMC Acadia got a full synthetic oil change for $77. That was the cheapest around really glad I came there. They keep their prices the way they do. I'll be back. Thanks again Rick see you next round hopefully

From the moment I contacted this shop, I could tell they were different…read more I was helping coordinate repairs for a mom who really needed support, and the way this team responded was nothing short of incredible. They were respectful, thoughtful, and extremely thorough, and the quality of their work speaks for itself. What impressed me most, though, was their generosity and integrity -- the kind you don't see often and never forget when you do. They handled everything with professionalism and grace, and made an overwhelming situation feel manageable and hopeful. If you're looking for an auto repair shop you can trust completely -- not just with your vehicle, but with your peace of mind -- this is it.