The most honest auto repair place I've been to (I am old). They will not do work that is not…read moreneeded. Great place!

I've always been treated with respect and with sensitivity to time and budget when working with…read moreMidwest Auto Repair. They're just blocks from my home, but I'd gladly get towed from farther away to their shop for work if that were a necessity. Never had anything but honest assessments from them, including them telling me that work I suspected was necessary wasn't necessary yet, including a time estimate of when it might become necessary.

We were on vacation in northern Minnesota when our minivan broke down. Several shops closest to us…read morewere closed or couldn't diagnose the problem for weeks. C&J was able to get us in so we could get the diagnosis (the engine was done) and start planning our return. If you ever find yourself stranded far from home, you know how overwhelming it feels. You're in an unfamiliar town, your options are limited, and you're trying to figure out who you can trust. From the moment we talked to C & J Automotive in Aurora, we felt like we were talking to someone who genuinely cared. They delivered the bad news with honesty and kindness. It felt less like dealing with a repair shop and more like having a trusted brother or uncle helping you through a really rough day. They never made us feel pressured or taken advantage of, and they've gone above and beyond to help us coordinate everything while we're back home. The shop itself is warm and welcoming, and the seasonal decorations made me smile on an otherwise awful few days. We are incredibly grateful that this happened in a place with people like the team at C & J Automotive. If you're local or traveling through the Iron Range and need someone you can trust, this is the place to go.

Aaron and the guys at C & J's have been to my rescue a few times! I have a 10 year old BMW and many…read moreplaces won't touch them, which I can understand, but it's not always convenient to go elsewhere and the dealerships take forever. Each time I drop off my car with them they are able to quickly work me in and have saved me countless hours or time and substantial money. I couldn't recommend them enough! They are helpful and honest and do great work!!

My go-to shop when I'm in this neck of da woods. I'm a real paranoid maniac when it comes to…read morecars--I always think there's something wrong, and because of that I'm super easy to take advantage of. These guys have told me "nah, you don't need that" on more than one occasion. And when I DO need that, they've always found a reasonably cheap way to do it. Case in point: when my muffler started falling off, I thought for sure I'd need a new one. They were all like "nah bro" and just soldered some shit together. And it lasted until my car died three years later!

I hate to say it, but Steph's garage definitely does try to upsell. I left my car overnight one…read moreday to get a specific repair, and the the next day they called me while I was at work to tell me there were more issues with the car and wanted me to okay an additional job without me coming to the shop to see the issue myself. It's hard to tell if a car mechanic is trustworthy, and at Steph's you really get a dishonest vibe from at least some of the people who work there.

Moved to the area last winter so i received a Free Oil Change coupon in the mail. The fella i spoke…read moreto when making the appointment was friendly. I was surprised when he asked what size engine, model & plates? We had a good chuckle when i jumbled the letters & he replied "well you're not a ford f150". Surprise!! The fella who i discussed the 80s 90s area w whom i thought was also here for an appointment made a plates comment as i left. Oh, hello, i didnt realize you worked here! I appreciated that when i gave the coupon to the tech he stated it was for a basic oil change, i could do synthetic & just pay the difference? I opted that route for $26 & change. From in to out i was there around 45 minutes. After he got me checked in a gal came in w a dog. Surprise...also not a customer. She was Ashley the counter person and her dog? Well just a calm, relaxed Loki. Comfortable waiting room/lobby w four spaced out leather seats. There was a kuerig. Hometown is easy to find & get in to the lot. As w most places Hometown gave my truck a once over.....when my oil change was complete Ashley said there was about half brake pad use. Nothing to be concerned about, i have time, they'll check them again. That was it! Not even a guesstimate for what I'd be looking at! Thanks, no pressure and no hassle! When i was checking in i had handed over the coupon, which was returned to me because "there's a $30 off service coupon". So if i need brakes before it expires.... Thanks for the good service!

Ok.. so I live in CA, but from Coon Rapids, MN grew up in CR many moons ago. All garages I knew for…read morehelp no longer exist and was sort of at a loss not once, but twice on our short 5 day stay in Aug 2022. Perhaps I'm used to super high prices in CA and lack of customer service on many occasions, though CA does have it's bright shining star establishments as well.. this place just stands out all around! Ten stars!! (if I could) So, I had an issue with control sway bars on our tiny airstream after severe weather coming through S. Dakota.. not vehicle related per se, but worth a try as our garage at home in CA has some guys with trailer experience always willing to help. Worth a shot after no luck with trailer/RV places.. Doug was so awesome just on the phone.. wasn't sure they could help but stop by for a free look over and if they could help they would.. had a couple guys experienced with trailers and thought they could help.. turns out, we did stop by on our way out of town as planned and they totally helped fix our issue with the sway bars - so much appreciation and all no charge. Because of the warm and welcomed interaction on the phone request for help with sway bars.. I knew this shop was top notch. Go figure the AC on our Expedition went out too and had to come in before that trailer appointment and got us on the road in about 45 min with cool AC for about $150.. I mean, seriously in CA I would have been charged $180 just to have it looked at be told "sorry" can't help, our will apply to a $500-800 charge.... Of course I fixed it.. and to be transparent it was the cost to look, troubleshoot, test systems and then add coolant.. We then came back for our scheduled day out look at the trailer and we're on the road. I will choose Hometown Autocare any day any time before ANYONE else!!.. I love these guys and Hometown Autocare, my AC is STILL STRONG and super COLD even over a month later! If we have any issues next summer we are straight back to you! Thank You!!! Also, the website listed here is not correct.. use this: https://www.hometownautocare.net Huge RECOMMEND if you want honest people who care about you!

Absolute worst experience with a repair shop. They lie,…read morethey overcharge, they fix the same issue multiple times, they cheat and steal. They replaced a battery that was 5days old and hadn't been driven more than 10 miles. Falsifying the battery reading. They replaced the front arm control twice in the same car less than a year apart- why you ask? Because they rip little old ladies off. That adventure was upwards of $5k. Had a check engine light go on and Norms couldn't figure it out- "some electrical code" they said and "we don't really do electrical stuff" so they cleared the code, charged $120 and sent me on my way. You'll be shocked to hear, the check engine light returned. Took it to the dealer, they figured it out of course. Any shop that says they don't do electrical stuff in this day and age is a red flag- most cars are essentially computers now. Save yourself the money and headache of getting absolutely ripped off by the criminals of Norms. Never again! ZERO STARS

We had an unexpected trailer tire problem and needed help quickly. We called here first, and even…read morethough it was already ~2:45 PM, Nolan said come on in. In less than an hour they had upgraded our old (non-repairable) tires to new and better tires. Friendly, helpful service, from start to finish, and the price was good.

I bought a remote start and I've been pleased from start to finish of the process! When I first…read morecalled they were super helpful on the phone with explaining products and their process. When I arrived at the store everyone was really nice! I made an appointment for the install right away and I utilized the overnight key drop - it was all done quickly! When I picked up my car they explained how to use my new remote start and off I went! I would definitely recommend them to anyone!

Automotive employees can be hit or miss (one actually wanted me to find my Vin number to make an…read moreappointment...who does that). So I call back and next employee say that VIN isn't needed. Automotive Concepts was a top notch install company (tint, lift kits, etc) maybe four or five years ago and then a few years after that they were good but not great and today they are just okay. I mean they are just O.K. in every regard, their prices are decent (not great), their work they do is adequate, and their customer service is hit or miss (goes from really good to pretty lazy). I still have some work done by A.C. from time to time but they are no longer my top choice. There are other companies in town that do what they do and at a competitive price and usually a much better customer service experience with better work.

I've been using Jade auto for years now. They are easy to schedule with. Reliable for simple things…read morelike oil changes, or bigger projects like struts or transmission issues. Once I had to get a vehicle towed for a repair on a Sunday night. It was up and running again by the end of Monday! Personable and reasonably priced.

I can't rate Jade on anything other than customer service and the oil change I had there about a…read moreyear ago, but I left with a slightly off feeling toward the place. I was charged roughly 6 dollars to refill the fluids in my car (washer fluid mostly). They asked "would you like the fluids filled"... which sounded pleasant, and I had never before and never since found a place that charged for washer fluid. I didn't think to ask about charges or I would have declined. My hood latch on my older car stopped latching just after (I'm guessing it did it in the shop, but I'm not entirely sure). I brought it back, they oiled it up free of charge. Maybe I'm spoiled by all the other awesome mechanics I've had... but this is something they should have done without me bringing it back. It took 2 minutes. My oil was sparkly and my engine was happy, but I didn't get any sort of "thanks for your money, please join us again, we have your car's back" feeling. This is the most hit and run place I've been to in the Twin Cities.

Very friendly staff and clean establishment! I make it a point to fuel up at Sipe's over other…read moreShell stations even though they're eight miles from my home. Side note, I only fill up my Subaru's tank with Top Tier fuel! I will return to Sipe's for my car's other needs in the future!!

Sipes is an absolute gem in our town. They treat you like family, and do a great job at a fair…read moreprice.. I just had my car in for them to look at it and I am so pleased with everything they did. As always, their customer service is stellar and they went above and beyond. I highly, highly recommend them!