Loved the atmosphere at the spa at Serenbe so peaceful and beautifully designed. My massage was…read moretruly 5 stars! The highlight for me was relaxing in the steam room afterward. Such a perfect, restorative experience. I'll definitely be back.

My husband and I were really looking forward to the deluxe couples massage experience at this…read moreplace, but upon walking in we were not greeted with courtesy. We were told "yes, can I help you?" And we were given a very diminishing look. We told the receptionist that we had an appointment at 4:00pm with 30 minutes lounge experience before and after the appointment. When my husband called to confirm our appointment before arrival he was told to come in at 4:00, but mind you we had the deluxe appointment with the 30 minutes prior to our appointment. Upon arrival we were just showed to the back and the location of the shower and bathroom with no introduction of the facility or amenities. The receptionist did not even tell us where the towers or slipper were or how to work the lockers. She told us to give her a minute because our private room where we were supposed to have our lounge experienced was closed. She came back and told us that someone was already in there and that she took the charge off. No offer for accommodation she only said she took the charge off and she told us we could change in the corner of the communal lounge or the bathroom. The bathroom that everyone uses. We were not even offered a private room for us to change. The receptionist went back to the front and we asked if we could cancel and she said she could add the lounge time to after the appointment but we were already supposed to have lounge time afterwards. Then she said she could call the manager to try to cancel and she rushed us out saying we could leave because a couple had just walked in without confirm if we could even cancel. Overall a horrible experience, and very unprofessional staff. This was a completely waste of time.

In honor of Women's History Month, I want to take a moment and highlight an establishment which is…read moredoing their part to honor wellness and healing. The Wellness Spot is truly a hidden gem in College Park and an absolute sanctuary for wellness. Massage Therapy, Facials, Yoga, Sauna, Manicure and Pedicures, just to name a few of the services. From the moment you walk in, the atmosphere is peaceful, welcoming, and designed to help you reset and recharge. What makes this place even more special is its visionary owner, Valaurie "Val" Lee. Val is an inspiring wellness leader and The Wellness Spot, is her vision. She consistently provides wellness for the community as well as for her staff. Val is creating something truly special, a haven where wellness, excellence, and community meet. The Wellness Spot isn't just a place you visit it's an experience. I honor a salute phenomenal women like Val Lee this month and always.

I did not receive actual services. I participated in the tour of the pressed juices…read more The atmosphere was welcoming and I was greeted with smiles and acknowledgments. I took interest in the information provided during the juice tour. Learning about our bodies and having the opportunity to hear information that's is resonating with my spirit of change. Will definitely follow up.

New owner, Heidi, is proving she has the grit to turn this long established med spa around…read more The service was inviting and encouraging. The atmosphere was warm. The look and feel was more European than Fayette, but in a good way. To stand out as a a reimagined place for health & wellness, and shift away from old perceptions, they offer top notch ambience and service, while keeping it affordable. I tried the place out because I met the owner at networking event for local business owners & entrepreneurs. She explained she was a new owner, passed out passess for a free salt bath. Never tried that before. The flyer said it was good for coughs and respiratory stuff. I had a lingering cough from a cold, thought why not. It definitely helped. On my way back this week while my daughter visits so she can be rejuvenated too.

I am creating this review to address an ongoing issue that has not been resolved since my initial…read morecomplaint in May. My family and I have been loyal clients of your facility since 2021, and over the years, we have enjoyed a variety of services, including yoga classes, massage therapy, and halotherapy. However, our recent experiences have left us increasingly frustrated, and I feel compelled to formally raise this concern once again. In May, I reported that the adult halotherapy room was experiencing significant issues. The room had noticeable wear and tear, an unpleasant odor, and the fan was malfunctioning, which led to the halotherapy treatment not functioning as expected. Typically, when the room is operating correctly, the salt is dispersed effectively, and it is even noticeable in taste and scent. Unfortunately, during my session, this was not the case, and I was left disappointed. Despite these concerns, the front desk staff were courteous and responsive. I was not charged, and offered additional sessions, but what point does it make to give me sessions in a room that does not work? Unfortunately, upon our return today, we found that the situation had not improved and impacts the kids' room as well. While the staff was friendly, we were informed that the halotherapy generator was still not functioning properly. The staff member explained that the generator had been malfunctioning since last week, which is consistent with the information I was provided back in May. Initially, she tried to play it as if the generator shut off. I kindly asked her to not lie, and said this seems to be an ongoing issue. It wasn't until I spoke up that the charge was waived for today's visit. At this point, I am concerned that this issue may reflect a deeper problem with how the business is being managed. It is disheartening to waste time or to pay for services that are not being delivered as advertised, especially given the extended period of time that this issue has persisted. Given the ongoing nature of the problem and the lack of resolution, I kindly request a refund for the remaining sessions in my account. We have given your facility several months to resolve the issue, but it seems clear that no action has been taken to restore the halotherapy service to its intended quality. I trust you understand the importance of addressing this matter promptly and look forward to hearing from you soon with a resolution. Thank you for your attention to this matter.

Everything!!! Tameca and her staff are well versed in making sure you leave feeling, Relaxed,…read moreRefreshed and Rejuvenated!!!! The spa is very inviting, serene and smells amazing!!! We were pampered from head to toe and will definitely recommend and will be back soon. Thanks again Tameca!

Walking into the spa is a relaxing experience. The services take it over the top. I've had 2…read moredifferent massage therapists and both were professional and I left feeling amazing! It's time for me to book again.

My husband and I have been coming to Serenity Day Spa for almost a year now, and everyone we leave…read morefeeling beyond relaxed and rejuvenated. The atmosphere is calming and quiet, the establishment is clean, warm and inviting, and the staff are always so welcoming and greet you with a smile. My husband and I choose the 75 minute foot & body couples massage. Lucy and Helen are absolute masters of their craft. They clearly ask you what pressure you prefer, and then stick to your preferences throughout the treatment. Helen and Lucy take their time, are thorough, and regardless of what number client we may be in their busy day, Helen and Lucy always send us off with a smile and treat us as if we were the only customers of the day. A well-done to Brian also, who is not only a great communicator and a responsive owner/manager, but also ensures every customer is left satisfied. I don't just leave feeling relaxed, I leave feeling renewed and with a sense of clarity I didn't have upon arriving. My husband and I have now added this to our monthly regime as this is not only a nice treatment; it is truly therapy.

After calling several spas, Brian sold me on their services for an hour at 69.50 full body massage…read more For 30t min, she just rubbed my back constantly putting lots of oil on me. Then there was a thump thump, turn over then legs. My session ended 6 min early from when it began. She kept asking if I'd been there before. No, first time. At the register she asked if I was paying w cash. No, card. She said u owe $70 plus $3 ($73) for card (.50 increase?) so when I added $10.50 tip, she looked at me then the tip then questioned me w a chuckle. I told her that was for the xtr $3 which no one mentioned beforehand. When my charge card came, there was another increase they added. This was wrong and illegal. They ruined my birthday treat to myself.

Samyra at Holistic Healing Garden provides an environment that nurtures relaxation. The many green…read moreplants and affirmations posted create an absolutely beautiful salubrious space. Today's visit for reflexology was healing and I continue feeling the benefits of my session. I highly recommend Samyra and Holistic Healing Garden.

I have been a client of Samyra at Holistic Healing Garden for over a year. Each visit I get a deep…read moretissue massage and I LOVE it!! The environment is so relaxing, an immediate escape from the daily hustle. The space is thoughtfully designed with live plants, soothing earth tones, nature sounds, and soft music, creating an atmosphere that promotes a deep exhale! The true magic lies in Samyra's work. She is not only technically skilled but also incredibly intentional and intuitive in her therapeutic touch. Her deep tissue work addresses tension effectively, and she has an innate ability to find and treat problem areas. I can honestly say that I always leave feeling better than when I arrived. I am extremely grateful for the consistency of this exceptional service and am very happy to support a Black-Owned Business that delivers such high-quality, professional, and therapeutic care. If you are looking for a truly holistic and healing massage experience, Samyra is the practitioner to see. Highly, highly recommended!

Great atmosphere. Therapist paid attention to request…read more The room was the right temperature along with the bed. Room was quiet. Left with all the knots worked out.

I booked a spa day here for my wife's 50th birthday, and unfortunately it turned into a very…read moredisappointing experience. We had a valid booking reference, but when she arrived, she was told she didn't have an appointment. Instead of trying to help resolve the issue, the staff were dismissive and not particularly friendly, which only made an already upsetting situation worse. A milestone birthday gift shouldn't end like this. I expected much better customer service and empathy. One to avoid.

Recently got a massage with Gina. Came in for a very simple, 30 minute massage. I workout regularly…read moreand felt some mild soreness due to my previous workouts throughout the week. I explained this to her and she seemed to have an understanding before I went to undress. However, the whole massage, I felt like I was a baby getting lotion slapped on my back, in a mostly circular motion and at times, being poked. I didn't get a SINGLE knot rubbed out of my back or shoulders, the way I requested considering I do strength training. I also requested some lower body, but she never once touched any lower body at all and wanted me to keep on my biker shorts. She was very sweet, but the massage was EXTREMELY disappointing. Also, I chose aromatherapy and never smelled it at all. However, this is not my first experience with them, which only made me regret coming here even more. I scheduled an appointment back in the spring, back when we were having icy roads. One of the days, every business in the city shut down due to weather conditions, and they still charged me as a no-show despite not even being open. I could never get in touch with them to get a refund and was ignored until I had to appeal it with my bank to get my money back. Save your money and your time. Also, for those who have had similar experiences, they seemed to be very rude in handling these issues. I don't plan to return.

So I've been getting massages for years but since I moved back to Atlanta in 2019 I've had the…read morehardest time - until I found this place. 1. Booking was easy - I wish I could've added a facial but I couldn't on the site. 2. Gina was heaven sent, she asked me and LISTENED to my problems on my lower back. 3. I'm big on energy especially when getting a massage and the energy from walking in the door was warm and receptive! I will be back.