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    TruForce Pest Control

    4.5 (148 reviews)
    Open 6:00 am - 5:00 pm
    Updated over 3 months ago

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    Response time

    10 minutes

    Response rate

    100%

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    Services - TruForce Pest Control

    Pest preventative services

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    Technicians are overworked, scheduling is awful and confusing due to outsourced (non-local) call center
    Grace L.

    TruForce pest control has gotten so much worse in their customer service. On their yelp business profile, it says it's family-owned but nothing about it feels family-owned. It seems corporate, from outsourced call centers to the lack of care from their technicians. Scheduling a time window with TruForce is such a challenge. They make you sign a one-year contract, but because they are not upholding their side of the contract, I am about to break the contract. I've called a few times to ensure that the technician comes on designated time windows because I need the inside of the house sprayed. Today the technician was supposed to call at least one-hour before he came. He called while I was taking my daughter to school, and he didn't leave a voicemail. I come back home and there is a post-it saying he sprayed but he didn't spray the entire exterior since my back gate is locked. For $130-140, what exactly did he do? He didn't spray the interior and he only did half of the exterior. When I called TruForce, an outsourced lady answered customer service, and was really short with me, trying to get me off the phone. This is highly aggravating as it shouldn't take so much of my time with this back and forth to get the service done correctly. TruForce is just like any other corporate business, in it for the numbers instead of a true small business. There are plenty of small-business pest control companies to try. Consumer- beware Also, just to inform others reading these reviews. A lot of these reviews seem fake, as if TruForce hired a company to create fake Google accounts to give them a high rating. I liked TruForce back then, when it was shared with an Arizona location. But not sure if the local Houston TruForce location was bought out by a businessman. Not sure - all I know is that no one cares about their job here - from the call center, to the technicians

    Wasps before service

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    4 years ago

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    Nick P.

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    4 years ago

    Will is always GREAT! Always prompt, friendly, communicative and helpful with addressing any problems areas in our home!

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    Nick P.

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    5 years ago

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    5 years ago

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    5 years ago

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    Nick P.

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    5 years ago

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    Nick P.

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    5 years ago

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    Nick P.

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    3 years ago

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    Nick P.

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    3 years ago

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    Nick P.

    Hello Tincy! Thank you so much for the positive feedback!

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    3 years ago

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    Nick P.

    Hello Brooke! Thank you so much for the positive feedback!

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    7 years ago

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    4 years ago

    Geoffrey was great! Thorough and extremely professional. He answered all my questions and Zi was able to get same day service!

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    Nick P.

    Hello Kym! Thank you so much for the positive feedback!

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    5 years ago

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    4 years ago

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    Nick P.

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    3 years ago

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    Jeff M.

    Hello Sarah! Thank you so much for the positive feedback!

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    3 years ago

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    Nick P.

    Hello Christine! Thank you so much for the positive feedback!

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    3 years ago

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    Nick P.

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    4 years ago

    Very responsive and ready to schedule. They were able to cover out the same week and we're very affordable.

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    Nick P.

    Hello Liz! Thank you so much for the positive feedback!

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    4 years ago

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    4 years ago

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    6 years ago

    Anthony did a great job today and was very professional and friendly! He made sure all of our needs were met.

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    Nick P.

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    3 years ago

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    Nick P.

    Hello Jennifer! Thank you so much for the positive feedback!

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    3 years ago

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    Nick P.

    Hello Cynthia! Thank you so much for the positive feedback!

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    4 years ago

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    8 years ago

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    4 years ago

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    Nick P.

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    3 years ago

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    Nick P.

    Hello Amber! Thank you so much for the positive feedback!

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    6 years ago

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    4 years ago

    Joffrey did a great job today with my pest control services . Thank you for the professionalism

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    Nick P.

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    4 years ago

    Geoffrey is professional and nice to work with. Recommend this service after almost in contract for 2 years.

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    Nick P.

    Hello Grace! Thank you so much for the positive feedback!

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    4 years ago

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    Nick P.

    Hello Andre! Thank you so much for the positive feedback!

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    4 years ago

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    Hello Marco! Thank you so much for the positive feedback!

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    6 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    Page 3 of 4

    Ask the Community - TruForce Pest Control

    Review Highlights - TruForce Pest Control

    I had some issues with spider webs close to my crape myrtle and Jaylan assured me he would treat it.

    Mentioned in 6 reviews

    Read more highlights

    BUGCO Pest Control - Truck

    BUGCO Pest Control

    (580 reviews)

    Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

    As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

    Bulwark Exterminating

    Bulwark Exterminating

    (363 reviews)

    We had an excellent experience with Bulwark Pest Control. From the moment I called about an ant…read moreinfestation after moving into our new home, David T responded quickly and scheduled our service without delay. Our technician, Ryan McPherson, was outstanding. He was professional, knowledgeable, and very thorough in explaining every step of the treatment process, from the exterior of the home to the interior. I was especially impressed that he even removed electrical outlet covers to treat inside the walls, which gave me confidence that the infestation was being addressed thoroughly. The service was exceptional, the quality of the work was excellent, and the value was well worth it for the peace of mind we received. I highly recommend Bulwark Pest Control, especially Ryan McPherson and David T, for their prompt response, professionalism, and outstanding customer service.

    My rep Alberto Quiroz did a thorough job of treating out home's interior for spiders & exterior for…read moreant bed build up. He also went the extra mile in such GREAT detail of explaining how the ant treatment works. He also discussed intricately about the chemical he was using inside of my home and how it was plant based and harmless to plants & etc. Alberto was one of the most detailed & passionate reps I ave done business with. This compliment is coming from a 20 year sales executive. Keep hiring & promoting passionate team leaders such as Alberto to keep Bulwark great!

    TruForce Pest Control - pest_control - Updated September 2026

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