DO NOT BUY A CAR FROM HERE!!! I saw the car posted online and I went to check it out. We were greeted by a salesman name Scott. Very Friendly, however he either is a bold face liar or he has no clue what is going on at his place of business! The car had a few small dings but It was the kind of stuff you expect when buying a cheaper used car. We test drove the car and it seemed to drive good. While on the test drive my dad ask him. If the car had been serviced? Scott told him YES all of our cars are put through a strict inspection by a licensed mechanic before we put them on the lot. (Which is also stated on their webpage) So after the test drive we talked money and decided to go ahead and purchase the Vehicle. With in 6 hours of leaving the lot the check engine light comes on!!!! I took it to Goodyear and had them put it on the diagnostic machine and discovered it was the catalytic convertor. I decided then to take it to a mechanic I have used for years and have him check it out. He said it definitely needed a new catalytic convertor and that the only way it could have passed emissions was if they had reset the check engine light! We went back up there immediately and talked to Scott he said we would need to talk to his manager Mrs. Lane, stating he is sure they would be willing to help fix the situation since they are so big on making the customer happy. So we sat and waited on her to get there. She finally showed up and gives us some spill about how she was so sorry that had happened but unfortunately they had just got the car we bought in the day before and it had sold before they really had a chance to inspect it! So of course I said wait a minute YOUR Salesman said every car is inspected before it is put on the lot. I wouldn't have bought it if I had been told the TRUTH! She said well he was mistaken since we just got that car it hadn't been done yet. My response was then you shouldn't have been advertising it! She then said that she would talk to their General Manager and see if there as anything they could do to help me out. Claiming they like to make the customer happy. (Where have we heard this before!) After about 4 days of me calling over and over I finally get an response from Mrs. Lane saying she had talked to their GM and he wanted me to take it to their licensed mechanic and have him check it out. So I schedule to bring it in the next day. An hour before the appointment I get a call from Mrs. Lane saying well I talked Richard our Mechanic and he said the GM told him he wasn't allowed to look at the car and that it was sold as is. She then assured me that she was going to talk to him again and see what could be done. A few days later she calls back and told me to take it up there that the GM had agreed to let him look at it. So I drive up to the location to only be turned away again by a young man who told me that unfortunately Richard had a family emergency and had to leave but that he would be back first thing in the morning. (Ok things happened. I give them the benefit of the doubt) I saw up the next morning finally meet Richard. All he does it put it on his diagnostic machine and go yep it needs a new Catalytic Convertor. Let me go talk to my manager. So about 15 minutes later his manager comes over there and says well you need to get a Catalytic Convertor but it was sold as is so there is nothing we can do about it. Beside we were able to make it pass emissions so its your problem now. (Notice he said we were able to MAKE it pass) I called him out on it and he then says well I didn't mean it that way, but either way there is nothing we can do for you. So my response was "so in other words the Trust in your name should really be UNTRUSTWORTHY" At which point he just grinned and walked away. DO NOT BUY CARS FROM THEM THEY ARE LIARS AND CROOKS!!! UNLESS YOU WANT TO BUY A PROJECT DO NOT GO HERE!!!! read more

This place is a joke of a dealership. DO NOT WASTE YOUR TIME!!!! I test drove several vehicles prior to coming to this low rate facility. All of them only asked to make a copy of my driver license and told me to return with any questions I may have. Pretty simple right.... Well that was not the case with this car sales pop up shop. Not only did they make a copy of my driver license, but the salesman Scott and his boss also requested that I show them proof that I was preapproved...which I had mentioned to Scott in a previous conversation. At that point I should have just walked away, but I decided to show them the letter from my bank. Not that I had to but to possibly teach them not to judge a book by its cover. I work for the railroad and have excellent credit and I didn't need there in home bootleg financing. So your probably wondering, did the salesman finally give me a key to test drive the A7 ...nope...Instead he decided to give me a break down of the price, the firm price that is and ask was I ready to do business today. Not with you, but once I find the A7 I'm looking for I will bring it to your parking lot and let you test drive it. Just need to make a copy of your driver license and your preapproval letter... read more

RETRACT!!!! Anything positive i said about this dealership! Service after the sale is non-existent. I purchased my vehicle on a Saturday, came back on Monday to tell them the brake light came on....Runaround.... Several rounds of it. Promises to paint scratches on bumper...never happened!!! Don't shop there! read more

I was in the process of purchasing a vehicle and the vehicle was sold from under me. After they already ran my credit and I had been approved for the car. My salesman was NOT the person to notify me that the car was sold from underneath me. It was another salesman who was extremely unprofessional by being flirtatious saying inappropriate things along with undressing me with his eyes. I was bounced around between two salesmen. Every time I called I was told how "busy" they were as an excuse to why no one has called me back. I was also told multiple times " I have a customer who just walked up, I'll call you back." As though I am not a customer myself. The manger/c.e.o got word of his shadey and perverse circus ring and called me as if he wanted to rectify the situation. He too told me that he would be in contact with me and never followed through as promised. I have never been so degrated, disgusted, disrespected, and tossed to the side in my entire life. I gave them the opportunity to correct their wrong doings but I found out quickly that the owner is no better with customer service than his salesmen. I would rather take the bus, car pool, uber, and all other means of transportation before doing business with people who do not respect you, your time, or your hard earned money. It's not worth it....find another dealership. read more

people don't ever go to this non-reputable dealership named "trust capital automotive group, llc i purchase a vehicle that i saw online on cargurus for $4,900. i called the dealership and spoke to the owner tshwanda lane, i asked her on the 11th to bring down the price to $4,600 she told me yes! the vehicle was a '13 ford fiesta. the car was not there when me and my friend went there. she told me she wanted $4,900 for it after she said on december 11th via phone she would sell it to me for $4,600. on december 12th we went there and we told her we have to run to the bank to get the rest of the money, because she changed her mind at the last minute!!! she went to get the car from the warehouse. she **never** asked me oncd to test drive the car! nor dis she give me a carfax, she gave me bald tires, she sold the car at a wholesale price but on paper work she has it as a deposit/ retail installment she told me she was the one who drove the car there (dealership location) and it wasn't shanking. she told me that she would pay the sales tax. i told her the car was shaking and stalling when i pulled off. the seats were completely disgusting and stained including the interior roof! i called her and she was gone. i called the next day and she told him to take the car to a reputable mechanic, and dont bring it to her because her mechanic does "light duty mechanical work." she told me to check the tires, we did and took it to a transmission shop and too a mechanic shop. i called her the next day and she was out of town per tiffany's words. i sent her an email saying they told me their was something stuck in the transmission she told me " you took a car sold as is too a transmission shop is that what your telling me" she said her husband knows whats going on with the car, tshwanda said that she dont care about the tires, she cares about whats wrong with the transmission "so she can get it fixed" via recording! they dont want to give me my money back nor fix the car! legal action is being taken and nothing i said was a fraudulent or false you sold me a car with messed up transmission that's why we are in arbitration you said you have a new about the car and you're just are scam artists doing business just like you have hidden dealership nothing i have said was false but we will let the arbitrator have the last say read more

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