Jeff was a lifesaver! We came in, not necessarily knowing what we wanted, and he made the most perfect designs! There is no one else I would rather go to for designs!!! read more

Super cool and easy the staff was helpful and friendly especially Brandon

Such bad customer service. Their sign says they close at 6, we had at least 10 minutes...I didn't even get both feet in the door and they told me they were closing. so if they don't want my money, I'll take my money somewhere else, no problem. read more

These guys are pros! I've used them to create team shirts and individual shirts. They work with you to create the perfect design. Everything from silkscreening and embroidery to digital transfer. The only con is the wait time. Always a line to work with the graphic designers. read more

I love this place. Jacob was great to work with. He added pro ideas to our design for a final product that was perfect!! They do everything all while you wait. This is my second time here and both times the customer service was great! read more

Alex P was great!! He was very helpful, and worked quickly and professionally. Pricing was fair, especially with a student discount. We were pleased with our service, and would recommend this location to others. read more

Shout out to Kiana!! She just made my shirts I LOVE them and she was patient and very professional. I appreciated her in put and help as I tried figuring what exactly I wanted. Make sure to ask for her read more

This is the worst t shirt print store I've ever been too. The staff are super rude and all they care about is taking your money. Every time they change the price on me and change the quality of the printing. I am really unhappy with the customer service and will not be back!! read more

Brian if very quick with the service and is kind. Met all my expectations, will be coming back as usual. Thanks Brian!

Nice place ..I went in today but didn't buy anything just checking to see what they had! It can get busy in their so they have a number system like the dmv.. read more

Great service! Got my order same day in just a couple of hours! Service was fast and very helpful to track down two more shirts at another store, get them transferred to this store and get my order completed the same day. Price was reasonable too. read more

I wanted to thank Jeff for being patient with all my questions and his help in completing my shirts the way I wanted them. Thank you again and keep up the great work! read more

Customer service at this location is HORRIBLE!! I have used them in the past and thought the same thing, but thought I would give them one more shot in the new location...never again! Though, the designer that helped me this last time was GREAT (Chris was his name, I believe)...EVERYONE else was HORRIBLE! I have had 2 encounters with the older lady at the front counter and both times she was extremely rude and unhelpful! She refused to give me the owners name (like I can't find it on my own?) and only wanted me to speak to the "manager" who is just as rude and unhelpful! We will never go here again! The places in Parkway Plaza are much better! read more

I went in today to have a single shirt printed. I was in and out with my finished shirt within 30 minutes. They were very reasonable and friendly. read more

This is my 2nd time at their new location and I already can't wait to come back again to get something else made! Their customer service is AMAZING!! The designer (Alex) working with me was so patient and accommodating whenever I needed to make any changes. The design came out better than I could have expected and I am so incredibly happy with the final product. I would recommend these professionals for any of your garment printing needs!!!! read more

I came in last minute tonight for an embroidery job & they helped me out right away even though they were busy! It was worth the drive from Chula Vista! Thanks so much!!!! read more

I love this place they helped me do the shirts I wanted and needed for my business helped me design it and also gave me a sample oh how it would turn out. It's was easy, cheep, and fast same day service. read more

Wow!!!! I walked in with a small order (4 t-shirts) that needed to be done in 3 days. The staff was SUPER friendly and AMAZINGLY helpful. They created the perfect design for me and had all 4 shirts done within a 1/2 hour. I am EXTREMELY impressed and will certainly return!!! read more

Designer did it all on his own, didn't bother asking my opinion and didn't even show me different fonts. He was not nice or courteous. Gentleman at cashier was just as cold. Definitely lack people skills. Will no longer take them my business. read more

Had an absolutely amazing experience with Chris the graphic designer. He made my school logo look better than I even imagined! So happy with our shirt outcome! I will always come back here for all my T-shirt designs! read more

love this place! ive done everything from silkscreen, printed shirts, hats and lastly boat numbers and my boats name. Jacob there helped me with my numbers and worked up a killer design for my boat. couldn't be happier with these guys. great products, great service and great prices. yes sometimes the wait can be a little long but what can you expect? they are good at what they do so everyone goes there. Kepp up the good work guys. read more

I went into T-shirt mart to get some large back patches made. I ended up working with Jakub, and he has made the entire experience truly fantastic. He has worked diligently to honor the artwork, tweaking and making changes for us along the way to ensure the outcome is a great patch. He printed the patches for us, and they are absolutely fantastic. The work was so good, we have chosen to push a lot more work his way. Currently he is working on rocker patches, as well as some original artwork that will be created from nothing more than a verbal communicated idea. Jakub has truly honored the spirit of our work, and has been a joy to work with. I highly recommend him. read more

I have been coming to this place since before printing your own shirts was "cool". They have always been great. Seems as of late, within the past year and a half, this place has really fallen off. It seems like they do not give a damn about customer service. I usually always work with Alex. Let me tell you, that man knows what he's doing and is always the most helpful and kind guy. He is the only reason why I choose to still give this location my business. There has been a few times where I had to work with other "designers". I say I have dealt with 4 other "designers" in the past year and a half. They have all been TERRIBLE!! Worst customer service, EVER! I'm not the only one that thinks so. Witnessed a few people having the same issues. Also, not asking what I want or how I would like my artwork printed. Just going with what they want and when I ask otherwise, they tell me they can't. Alex is probably the only one in this place worth a damn. If you need to come here, trust me, WORK WITH ALEX.. Keep up the good work Alex. I will only deal with you. read more

Brought in 3 shirts...$52?!?! Really? Would've been cheaper just to buy em directly from the business. read more

I went in to get a couple tanks for the gym. I asked for help finding them and the lady behind the counter pointed in a direction. Colors were limited and when I asked if they were getting more I got a meh.. I think the employees might hate there life and employment there. 2 stars because I didn't use the embroidery. read more

You better make darn sure that you get the right size before paying (and probably that there are no defects either). I bought 5 tshirts for my granddaughter for camp 2 days ago. All the tags said "small" and they all came out of bins marked "small". And of course I washed them (on cold) when we got home so I could fold them and get them ready to pack. When I laid them out after they came out of the dryer 2 of them were smaller than the other 3. They fit but barely. An apparent mislabeling of the size. I took them back this morning to exchange them. The first thing the clerk did is ask if I washed them. Knowing what I know now, I should have said no. But since I am a very honest (stupid) person, I said yes but that they hadn't been worn. I was then informed they couldn't be returned if they had been washed even if they hadn't been worn. I pointed out the size difference to show that they had been mislabled. She said, oh but, this one says "youth retail" and this one just says "youth". Hello, both sets if tshirts say small on the label. And the bins are all marked small. Nothing doing. I was so mad I wasn't very nice I am afraid. This is @#$%$#@! It's not the money it's the fact they don't stand behind their products. Their receipt says no refund- exchange only in 14 days but it doesn't say anything about washing. I will never buy anything there again. I will be happy to pay more money elsewhere so these shyster people don't get to put anymore of my money in their worthless pockets. read more

I came here around March in need for a last minute customized tee. I forgot the name of the person who helped me, I really wish I wrote his name down but he had no problem helping me. Every time he adjusted something to the image I wanted, he would show me options and he made sure if I was satisfied and I was. :) read more

This place treats its customers like a bunch of ignorant tools. The staff for the most part is rude and condescending. If it were not for convince I would not shop here or ever spend a dime at this place because the staff and management is a joke. If you need it quick and don't mind being treated like a bag of trash then the work isn't bad but I have to give this place a 1 star because of the customer service and attitude I get every time I come here. And trust me I have given this place several chances to redeem themselves. However time and time again they fail to improve in their customer service and satisfaction. I watched them print the wrong thing on a shirt and try charging a guy for their mistake! I've also brought in personal apparel here and they messed it up and tried charging me for the embroidery. I understand that it's my responsibility for the shirt but if they screwed up why would I pay for something that is not wearable? Anyway enough of the rant. Just the sign on the door "NO Restrooms cellphones pets ect." Says enough about how they feel toward their customers. However, if you do go in, ask for Brian to help you he, is the nicest and most helpful and will help you cope with the pain of the horrendous customer service. Convince the but a pain to put up with majority of the staff. Would give 2.5 but the new store is much nicer than the old one and their work isn't bad. Just gotta cope with the lack of customer service. And I'll admit that is hard for me. I don't like being treated poorly. Is what it is so 3 stars for now. Only because of convenience and decent quality and speed. They can turn out small projects in less than an hour most of the time. read more

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Third and last time I will use this company at this location. I urgently needed there service and yet again the machine is down for the one thing I needed. Not to mention they're always rude when I come in, they change my artwork when I come in, and they always tell me they're going to charge me to change the artwork because I brought it in the wrong format, even though it's not. I would recommend the T-shirt mart on balboa avenue in San Diego the staff is much nicer and professional. read more

Horrible customer service. The last THREE times my boyfriend and I have gone to this T-Shirt Mart they've messed up our orders and did not care to fix things or make us happy. They still made us pay for our messed up items like it was some kind of store policy. The people behind the counter are so incredibly rude, lazy, and sloppy. They couldn't give two f**** if their customers are happy at all. Safe to say third time was a charm, and I will not be coming back here. read more

Great business ! They listen to what you need and they always are aiming for the best end result. They are also very reasonable but the place is just very busy. You might have to wait 30-60 min but it's worth it ! read more

Amazing to get good help! Freddie custom designed shirts in less than 30 minutes. He was designing before I could finish what I wanted. He did a great job for our soccer team. Blanca and Maria finished off with ironing the vinyls. Highly recommend their professionalism and friendliness:) Great job guys!!! Happy with the work! read more

I'm NOT gonna give a low rating for one employee, because before this I never have had a bad experience. I went in and after awhile (it understandably takes a while sometimes) my number was called. I go to this guy (don't remember his name just he was older then all the young ones and had light hair) I told him what I was thinking for my shirt and he responded in a rude tone "No I don't know what you mean" then he tells me that if it takes more then 15 minutes he's gonna charge 50$ hr. What the heck?!? I've been here so many times and have never heard this.. I would understand if it took more than an hour, but only 15 min?! Come on now... if they are actually doing this I'm going somewhere else. I can not get over how rude he was, it was so astonishing to me. I love this place and always recommend people to go here, but after this "15min+ will cost you 50$hr I may need to find somewhere else... shame. Freddie here is AMAZING! He has designed my shirt twice and each time I went in with an idea and he takes things and makes them great... he goes above in beyond. He is patient and kind. read more

BEWARE LADIES! I went to this t-shirt shop to get couple t-shirts printed for myself and I was help by an Asian guy name Alex. He decide to shake my hand and did a thing where he rub and shoved his middle finger into my palm of my hand than as I tried to take my hand back he would not let go of my hand right away. I was shocked by this gesture, but politely tried to over look this as I was showing him what I wanted by pointing at pictures on the table he kept trying to touch my finger. I felt very creeped out it was like he was making some kind of advancement towards me in a creepy way. The whole experience was so creepy as I left again Alex grab my hand again to shake it and did the same creepy finger thing to me. I told my friends about what happen and they all said that was some type of sexual advancement towards me. Very gross Alex I will be contact the owner regarding this. This is no way to run business I will not return there ever again. Only way I would come back is with my boyfriend and he would thump you in the head(Alex)! read more

Wanted to say thank you so much Thom for your help on my son's gift. It was a sweater that I wanted Naruto eyes on it in the front and backside a character that my son loves. I didn't realize the work and information needed to do this. I thought it was really simple, but yes I was one of those customers that was complicated. He was beyond patient with me and worked with me for 1hour just to make me happy and satisfied! The printing took few minutes, but his researching the right image to be able to be used was the best customer service I've received in a long time. He helped me on 12/21/16 and I apologize for the delay on my review, but let me just say my son loves his sweater and practically wears it everyday! His friends and passerby people always compliment his sweater and love the work!! I will definitely come back to this store and always request Thom because he is the best in my eyes and has the patience for me. Thank you so much again and keep up your great work. They're very lucky to have a guy like you working for them. read more