This review is for the Embroidery and screen printing not the store itself: Some of the employees working there look like they just hate their life....nobody forced you to be in the T-shirt printing business buddy! If you're not happy with your job then make a change! Was at the desk for about 5 minutes before an employee finally acknowledged me. He saw me standing there didn't even bother to say "hi" or we "will be right with you" just looked at me and looked right back at his work as if hoping I would magically go away lol Anyway when he finally came over (dragging his feet) he gave me a quote on some shirts but by that point I didn't feel like giving my business to people who didn't really want it so I listened for about 30 seconds before leaving. $50 for one time embroidering fee and like $10 a shirt go there if you must but don't expect the best service read more

Kiana helped me and was so thorough and quick to help!!! Great customer service! Was able to print shirt right then and walk about in 20 minutes! read more

I have been dealing with TShirt Mart in National City for over 11yrs and now that Javier is no longer there i said let me try the ElCajon store well their embroidery person on comes Wednesday and Thursday hows that possible for a business that specializes in embroidering? the only thing good there is Mr. Kim he was at the National City at first. So disappointed. read more

Really neat place you can shirts made here its sweet.they also have a bunch of random shirts for sale in back that are great.if your in the area and need a gift for a buddy this is the place. read more

Jeff is always quick and professional every time I go in there to get shirts made! If you are looking to get anything designed or made there, I would highly recommend Jeff. read more

I have never been here before but I was super impressed with how fast and easy it was to get shirts made. I will definitely be returning

Shout out to Freddy who made my t-shirt design for my husband's 30th destination birthday come true! I was referred to this T-shirt Mart from a friend who got hats made for a group trip of hers and she was the one who came up with the idea to do the same for our trip. Freddy was great and a pleasure to work with. He really understood working with me to make my design a reality. I felt silly at first coming in with my own design I made from some random online design template and was skeptical that they would be anywhere close to what I had envisioned but he did it! He cleaned up the picture so that it wasn't so pixilated and even tried to download the exact font that I used on my design. I appreciated his genuine interest in making my design his priority to not only recreate, but to get it exactly how I wanted it. You don't get that from many people and it was definitely disarming considering I was worried about getting the shirts done and how they would turn out because I suffer from the compulsion to have things absolutely perfect! He did such a fantastic job and I could feel that he loves what he does because we had a nice chat after he showed me the finished product. He was even agonizing about getting the orange just the right hue! He truly identifies himself as an artist and his artistry absolutely made this experience worth every penny. The only unfortunate thing about my experience was that they were limited on tank top styles, sizes AND colors! I thought that was strange since the name of business is TSHIRT MART so you would think they would have a ready supply of all kinds, but maybe I just came on an off day. We eventually found something suitable so it worked out. It was an excellent experience overall. Thanks Freddy! read more

Tshirt Mart - Custom design that Freddy recreated from my original. Splitting image! - Graphic Design Near Me - El Cajon, California

I stopped in this morning to get a quote on a for a small order. I didn't catch the name of the man who helped me but while he wasn't big on chitchat, he was great on the graphics and design help! I'm delighted with the shirt he helped me create and would recommend using their services. Because each order is customized, pack your patience when you go. I never felt rushed or unimportant and I appreciate that. The range of products is incredible!! read more

Great customer service and great design team! I highly recommend this store! I appreciate their patience and how friendly everyone is.

Jeff always takes care of me. My shirts always comes out perfect. This is my go to place when I have special orders to have printed up. #619AllTheTime read more

I have had these guys doing silk screening and embroidery for my companies for YEARS! They are very helpful, the work is always quality and pretty quick turn around time as well. They also have a very nice price point for the work they do. LOVE EM!!!! read more

Alæx Marquez always takes care of our company's huge t shirt orders at the El Cajon location and he always does a phenomenal job at handling it. He's really good at what he does. Always super professional, patient and helpful. Wouldn't go to anyone else!! He's the best!! read more

JEFF WAS VERY PROFESSIONAL AND NICE! He tolerated my loud ass kid and was is very smooth and excellent the way he works with his customers. He was phenomenal with the people before me. Has swag and is quick. read more

This place is ok. The service is slow. There have a decent selection of garments. Price is reasonable compared to other places. Hours are great. Parking ok. read more

Went in to have a shirt printed and when I pointed out that the coloring was wrong and referred to the picture, he said the colors were the same, even though the one I emailed was clearly red and what was printed out was like a maroon or brown and not bright red. The black on it looked kind of faded as well. I was so pissed that I just paid and left as I had brought the shirt in that was printed on. A complete waste of about $20. Will never go there again! You should definitely look into another company! read more

Tshirt Mart - What it was supposed to look like - Graphic Design Near Me - El Cajon, California

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Been in here quite a few times. Last 2 times were with Jeff. Real cool dude. Definitely patient and he's also willing to try things with your files so you're happy with your product. This to me is very important. Especially in the befgining phases of a business. There's a lot of trial and error when trying to figure out what logos and color combinations you want to go with so it helps when someone is patient with you. Much appreciated! read more

My family and I all made some shirts pretty last minute to wear to my brothers graduation from MCRD and everyone in the store was super helpful and very sweet. Jeff was able to help my mom out and I later came in and was helped by Kiana (so sorry if that's incorrect I forgot to get her name and asked the gentleman that cashiered) but she was so patient with me and helpful and she has GREAT customer service. Very smiley and friendly and made the experience great! Got my shirt made within about 25/30 minutes total! read more

Eh. Decent price. I only went because it was close. The ladies in the front are a different business or department than the people in the back customizing the T shirts. The ladies up front were so rudeeeeeeeeee. The guys in the back were not much more welcoming than the ladies in the front. The shirt turned out pretty, however they only would let me choose from the first few things that popped up on google. They were not really friendly. You should know exactly what you want before you get there. Other than that, they were very fast. Just not real friendly or helpful. We also stood there for 10 minutes staring at them before anyone asked if we needed help. read more

In and out in about an hour with custom made T-shirt's that I designed. Super easy process. You choose the shirt sizes & colors that you want & they call you over to a computer where they help you one on one, with your design. We love the shirts!!! read more

Horrible service!! I have had work done here before a few years ago. I came back (completely different staff), no one would help me. Back to Embroidery place in La Mesa. read more

I have gone to the t-shirt mart off Balboa and they are friendly and always helpful. Came to this one and they are rude and had no interest in helping me. They said the owner doesn't let them do the things I was asking. I just needed them to heat press a vinyl. Wow. Lost customer and I come in alot for my business. read more

Worst service ever. Product wasn't what we agreed on. Time frame exceeded their 5 day window by 2 weeks. Overall a horrible experience and will never go back. read more

Just a quick update, as I have received my order from your competition, Ron Oeding T-Shirts in El Cajon on Palm Avenue, very close to the El Cajon Transit Center on Marshall Street. Ron uses Gildan T-Shirts, awesome quality, and my information on my shirts is "silkscreened only hand" not by a machine, as T-shirt Mart uses. IF YOU ARE READING THIS, BUYER BEWARE!!!!!!!! T-shirt Mart, HAS TERRIBLE CUSTOMER SERVICE!!!!! CHEAP T-SHIRTS!!!!! read more

Brian M. was fast creative helpful and made sure i was satisfied with the image collages and format before i purchase my shirts and sweaters it brought me to tears looking at what he helped create on shirts for the whole family to celebrate the life of a lost love one definitely coming back read more

Was ready to spend over $100 worth of shirts. We are going on a family vacation and wanted to get all the same shirts with writing on it. We walked in to the employees laughing and didn't ask of we needed help. The baseball tees felt rough and we needed a 2x and large in the grey and black and my mom had to raise her voice to get their attention for me. They said what ever was there was there gave a dirty look and kept talking to her coworker. Wont be back. read more

I went here to get shirts screen printed for our Halloween costumes. I brought my own shirts I got from h&m because I wasn't sure what the selection was like. They have tons of shirts though, next level which is comparable to American Apparel, so soft ones not just Hanes or whatever. Alex helped me and designed the logo I needed. He did a great job and I was there for about 30 minutes. It was more expensive than I thought it would be, but with no other alternative it was worth it. I was really nervous to go here for some reason and I kept putting it off, turns out it wasn't as bad as I thought it would be. Four stars for the price but I would definitely go here again if I needed to. read more

It was an awesome experience. Karina was great and I will keep coming again and again as long as the service is top notch. Thanks Karina and see you soon read more

Needed last min school clothes for my brother going back home, got some white tee5/10$ and 3/10$ colored tee's. Luckily they had underwear and socks. Phew... read more

The person who took care of my order, did a nice job, but, I was disappointed with the way he and the other 2 employees there, related to me as a customer. No smiles, or welcoming gesture or appreciation of giving them business. He did not even have a name tag or say his name or quoted the price prior to doing the job. Customer service is vital to a business, not only the end result of the job order, but, the way the customer is treated to make him/ her, feel like a valuable client. Two years ago, in their former location, it was a little better experience. They need to change their attitude. read more

I sat with the designer after waiting an hour plus in line one night the designer was good she listened and she did what she was supposed to but somehow something got translated into us saying the names on the front of the T-shirts we wanted all the same size we understood that some kids had longer names than the others for instance one kids name only had four letters in it I sat with the designer after waiting an hour plus in line one night the designer was good she listened when she did what she was supposed to it's somehow something that translated into a saying the names on the front of the T-shirts we wanted all the same size we understood that some kids had longer names on the others for instance one kids name only had four letters in it what others had six and even one had nine we did not want to one kids name that only had four letters to be extremely large compared to the rest. My order was supposed be ready for pick up today I had to call them and then I got the excuse of oh well we thought you would pay for it first. No, first off I don't pay for things until I see them I'm not going to pay for your crappy work or something that I hate or that you didn't do right ahead of time because your policy is no refunds store credit only so why would I pay $80 for a complete crap no thank you. Secondly no one told me I had to pay upfront. So when I went to go pay tonight the cashier asked me to pay first I kindly said can I see the T-shirts first please? She rolled her eyes at me and said I'm not even done with them. I asked them how come they called me and said to come on in they are done? Secondly when I did see them I explain to her the size of the names again and said I was not happy again I got the eye roll and pretty much told she doesn't care. Just pay your invoice. This place has absolutely no customer service. The lady at the front counter is the rudest person you could meet why would somebody put her in the front? Move her to the back to do inventory or something she does not need to be around customers! Go somewhere else to get your T-shirts printed unfortunately this was a last-minute decision otherwise trust me I would've gone to a friend who makes T-shirts he is just so busy he can't do the fast turnaround like this. read more

I've gone to this place a few times when they were on Main Street in El Cajon they've always been pretty reliable but this time was an experience that I was not ready for not only did they not have the sizes that I needed and most popular shirts but the lady up front was very rude and when I paid she said she didn't have any $1 bills and I said I was sorry that I didn't have anyone's to help her out with and she gave me more attitude Granite I did buy the shirts but I don't think I'll be going there to have them do the logos..... customer service is key to bringing back more customers. read more

Zero stars this company insulted me yesterday they are total jerks, I would not recommend them at all, 9 minutes to close I call them I'm on my way to pick up a paid order, I was just a few blocks away, they stated "you have to get there before 6 or no deal," so I told them I'll be there, I rushed and got there 5:59 they where gone, they seriously left early, knowing I urgently needed the shirt to show my boss in the morning, and I had called and told them that I was a few blocks away, I have no reason to lie I honestly got there 1 minute before closing and the clerk lady was still in the parking lot leaving, she still had the audacity to give me attitude, made me feel awful. I will never use them again and will not recommend them to anyone, advertising edge in santee has better service, don't expose yourself to get insulted by mediocre staff. read more

For a T-shirt print shop - they really struggle with... PRINTING! I've put in multiple orders at this location and have been disappointed more than pleased. The last order I did was a re-order and I specified with the designer that I wanted to increase the size of the design - I even watched him measure it out on a garment and we agreed on the change. Picked up the order and the design wasn't increased in size, it was exactly the same as the old one. Would have them re-print but people brought in their own items to have printed on, and those aren't easily replaceable. It's just very frustrating that a business built around printing on shirts, has a difficult time doing just that. The turn around time is usually pretty good and you really can't beat the prices. But at what cost? read more

Guys here are awesome and really helpful. ALEX P was my designer and hooked it up with a great design that was exactly what I was looking for. If you are looking for a custom design or help putting a design on a shirt, this place is great. read more

Alex P hooked me up this am!!! Great job and great personality...I WILL be back!!! I have used you before just not as nice of service that Alex P provided me with!!! Satisfied to say least!!! read more

I would have been a continued paying customer if there was any customer service. They treated me as if I NEEDED there product. Turned and walked out. They could make a fortune if they treated their customers with gratitude. read more

I actually get a lot of work here done. Bunch of t-shirts, stickers and great prices on blank t-shirts. The last shirt I got done here was for my youth football program. I am a Defensive line coach and I had a shirt made, "Defensive Linemen get it done"! Shirt and graphics, 18 dollars out the door. read more

Whenever I need a T-Shirt made or designed I always go here! I have had lots of stuff made, the designers work with you and help make your design or idea a reality. I've never been disappointed with their work. Prices are reasonable and it's a great place to just buy solid color shirts and tanks. read more

Very quick to help! So much variety of styles of shirts and sweatshirts to choose from, even shorts! The styles available were for men & women and came in every color! Screen print to embroidery of all sorts can be done and can be finished within minutes, a couple hours depending on how many ordered. Any design you want, it's possible! read more

Brian helped me out right away and was very friendly! He cut out the vinyl for the shirt and hoodie I was getting in like 2 minutes! This is definitely the place to go read more