12.24.25 First visit to this location…read more The front desk staff ladies were nice and polite. The wait time was long. (Waited 1 hour past my appointment time) The exam was very thorough. Seeing Dr. Jhaver is always awesome. I love the way she explains everything and answers all your questions. I only came to this location because Dr. Jhaver was at this location today.

I made an appointment with Dr. Brian Wright. I had a concern about a vision issue that I wanted to…read morebe sure wasn't related to my previous cataract surgery with Dr. Wright. After lots of initial testing by others (which I expected and had no problem with), I was escorted to a waiting area before seeing Dr. Wright. However, I never saw him. I saw another doctor who had a scribe. I left without seeing Dr. Wright. I find it strange that when a patient makes an appointment with a specific doctor and waits until there is an opening to see that doctor that the patient is seen by someone else. I am unsure if the doctor I saw is an optometrist or an ophthalmologist. I addition, it is important for people to know that they add a percentage to credit card payments and do not take checks over $100. Fortunately I have a debit card.

Our experience here was unacceptable. A few hours before our kids' scheduled exams, the office…read morecanceled--offering no reschedule until we called. The only slot? Two kids squeezed into 30 minutes before closing on a Saturday at a location 40 minutes away. We still waited 20 minutes past our appointment. Kaitlyn, the receptionist, was unprofessional. The nurse seemed so uncomfortable it made the visit tense. At 4:15, the doctor arrived with no greeting, no welcome, and no warmth. Not kid-friendly, rushed, and we weren't even offered the chance to purchase glasses. Complete disregard for our time and business.

Dr. Khokar saved my eye after a terrible injury. He was so professional and kind! I highly…read morerecommend him!

I first visited Dr Joseph right before the pandemic, and I just had an appointment with him again…read morelast week. Out of all the businesses I have ever been to, Dr Joseph and his staff provide the single best customer service experience i have ever had. I am not comparing him to another optometrist, I truly mean any business. Dr Joseph is incredibly kind and helpful. While performing my eye exam, every question/concern I had (which was several) was happily answered and explained in a way that I could easily understand. I never felt like he was rushing to end my appointment. He kept making adjustments until i had the best possible outcome. When he was looking at the photo of my eye, I asked if he could explain what he was looking at. He gladly described to me everything that he was looking at, and what exactly that means for my vision. When it was time to pick out my frames, I was the most indecisive I have ever been in my life. The kind woman at the front desk came over to see if I needed any help, and I asked if he she would give her opinion on some of the frames I was thinking about. She gave some great advice and helped me narrow down my choices. I was still a bit unsure, so I asked Dr Joseph if he would share his opinions on the few that i had. He sat down with me and shared, in his opinion, the pro's and con's of each pair. He did not try to up-sale me on an expensive pair. He truly wanted me to choose the pair that I felt was best for me. If you are like me, and are looking at every optometrist within 50 miles for the perfect choice, stop now and go see Dr Joseph. You will not receive a better eye exam or customer service experience anywhere.

I walked in to ask about walk-ins. They said they take walk-ins but weren't accepting any at that…read moremoment, with no follow-up about scheduling for later. While browsing, staff watched me closely, making me feel like a potential thief rather than a customer. It was frustrating and left a poor first impression. Pros: Acknowledged walk-ins exist. Cons: No proactive scheduling option or follow-up. Uncomfortable, watchful atmosphere. Lacked warmth and welcoming service. Suggestions: offer future-appointment options, greet customers, explain wait times, and create a friendlier, more inviting environment.

Saw Dr Garza on 6-3-22. His staff was very friendly. My wait time was the shortest I've ever had at…read moreANY doctors office. Dr Garza was very thorough with his exam after listening to way I was there. He was very good at his explanation of what he found and made sure I understand him. After all this he asked me if there was anything else he could do for me. I would definitely recommend him and his staff to you and my family. Hope you never need to see an optometrist, but if you do I hope you go see Dr Garza with Berkley Eye Center. Richard Clark.

I went to Berkeley eye center about 2 months ago to get my eyes checked and receive a prescription…read more I went out of town for a couple weeks then came back and got my glasses from Costco. The prescription is wrong and I can't see. I made an appt to get rechecked and the front office failed to tell me, after I got there, that I will owe $60 since it's been too long even though they messed up my prescription. I will not go back because they do not accommodate at all. it's a money grab.

Dr Pham is excellent doctor. After many years I finally have great vision again. Highly recommend…read more All the 5 stars is concerning but once you go you will see it's well deserved

I finally felt comfortable with getting an eye exam, since I've been fully vaccinated for some…read moretime. I chose this optometry office because it was right next to my local Costco and it accepted my vision insurance. It's a pretty small office inside with 2 exam rooms. The staff and patients were required to wear masks. I was taken to one of the exam rooms and the staff did sanitize all the equipment for the eye exam in front of me. The optometrist who did my eye exam was professional and helpful. He asked me more than once if I still had any questions for him, which was great. My only complaint was that he touched my eyelids during the eye exam with his bare hands. Mind you, he did sanitize them beforehand. I was hoping he'd wear gloves. Overall, I'm still glad I got my eye exam done here.

This by far has been the worst experience with an eye doctor that I have encountered. Got my eye…read moreexam in September 2020 and the front desk receptionists had attitudes. Since their system was down for taking my insurance, I paid out of pocket and was guaranteed that I would be reimbursed once their system was up. After not hearing anything for a month I had to call and remind them. When my contact lens provider called to verify my prescription it was changed (by someone at the doctors office) without notice to me. When I re-submitted my order, The doctor's office would not approve it. I had to go there and request a physical copy of my prescription to scan to my lens provider and prove my correct prescription. I went to them because they were close and open on Sundays, but I will never return. They have been anything but professional!

Great Doctor with great bedside manners. Asked the right questions. Explained what he was doing…read moreall the time and why he was doing it. The front end staff were efficient and detailed. I would definitely go back there

Dr. Shaub was the best!…read more He's very knowledgeable and took his time to explain everything in detail. I've been seeing optometrist for years but no one has ever gone into details of the exam the way he did. A very genuine and polite individual. Seems like he really cares for his patients. Highly recommended!

Dr. Schaub is amazing! I went in with a specific concern after an appt elsewhere that left me in…read morequestion. He was very thorough , kind to my daughter and gave me so much ease. He also told me a few things about vision in general to help me better understand how the eye functions and what to expect as my child gets older. So-Thank you Dr. Shaub :) We will be back.

The whole LASIK plus team was amazing. Going in for a consultation can be scary thinking about the…read moreactual procedure and finances, but everyone was welcoming and efficient with the appointment. When I did my consultation with Dr Su, she was so friendly and informative and I commend her on having both types of LASIK done on each eye to be an excellent doctor. From the moment I checked in to the surgery to check out, everything went so smooth. I was in and out in less than 1 hour. Now my surgeon, Dr January, I appreciated him taking time to check my eyes once more before the surgery and doing such a wonderful job because I can finally see without glasses. 10/10 recommendations and 5 stars for the whole experience.

Went and had the $4000 plus procedure done a.couple months ago. No real improvement on my…read morenearsighted vision and only a very slight improvement on my close up vision. Very disappointing. No real follow up from the office either SAD and what a waste of money and time​

Had an emergent issue, was promptly seen. Dr Segall and his team are all courteous and…read moreprofessional. Wish they have online access to pay bills, etc.. still worthy of 5 stars

I will be updating this review as time goes. This review is for the new facility in Bellaire!…read more 10-16-2021: Had my lasik surgery yesterday. It's been a pleasant experience from the first day I picked up the phone to call and ask questions from CINDY. Everyone was really kind and caring which made me feel really comfortable . Dr. Scott Segal is a professional at what he does and he was very kind, informative, and caring. I did thorough research into who I should pick to go with for my lasik surgery and I'm glad to have picked him. I'm currently recovering from the procedure and it seems to be going great. Dr. Scott also gave me his personal number in case I have any questions or concerns. All information regarding financing, prescriptions, and scheduling were easy to follow. I had my post op checkup this morning and I already have 20/25 vision :).

We have been coming here for years, we come from Sugar land so that should tell you how much we…read morelike the Dr and staff. Great with callbacks and email, always very thorough while being engaged with the patient and still respecting other appointments.

We have been coming here for the past 3-4 years. My kids, my mom & I like it because the staff are…read morenice & the doctor is very helpful and relatable. The office is also easy to access and you don't feel like they're just trying to sell you glasses because they don't sell glasses. They are strategically located next to Vision Works so you can go next door to order/purchase glasses but it's not through them.