absolutely loved Joshua coming out and taking care of my piano. he went over and beyond. I'm going…read moreto be a repeat client for life.

Very caring Professional…read more Trustworthy and knowledgeable Will use these guys again for other tuning and cleaning needs Very reasonable pricing Service was flawless and he arrived as expected with a call ahead of time

I heard about this Musicians Gem from a referral that my son received during Regions band…read morecompetition. I thought I would give it a try and I'm sure glad I did. Danh is a stand up gentleman. He took time out of his busy schedule with lots of folks in line to sit and show us a few saxophones , as my son was looking for a professional instrument. I made an appointment because I knew I would be taking extra care in understanding the shop, the owner and technician, and the customer service. I have high expectations and this place delivered. I was really pleased with the customer service I received as a first time customer here. The care Danh took in finding and more importantly , allowing my son to find the right fit for his playing style and the sound he was looking for. This shop has a variety of the same saxaphone and not only that probably one of the few shops with this quantity of selection for the exact same model. After trying out the first round of 5 Selmers and a beautiful custom shop sax we decided to sleep on it, and come back for round 2 a few days later. Danh again took more time out, 2 entire hours, to show us a few others and we didn't even have a reed or mouthpiece or neck strap but he came through and let us test out the instruments with his supplies. Ofcourse I recommend you bring what you are used to using to be sure because you are not buying a piece of bubble gum, but rather an lifetime investment and you better be sure which one you want. I typically like to rush and buy things but I asked lots of questions and Danh answered all of them and when I ran out of questions my son also asked and every single answer was a reassurance to us that we will buy from this shop. Whenever testing out the instruments he can also do a special recording between the two final choices you make just so you can listen on your own when you just can't make up your mind. So on the third trip we tried one last sax and at the end my son decided he was looking for a dark and rich, rather than bright, sound so he stuck to his first and top choice from day 2. Not once did Danh ever make me feel rushed or that he didn't have time for us. Believe me this was one of my best purchasing experiences in recent history so if you need any sales tips go to a Danh. He is very knowledgeable and can adjust and tube things on the spot. Other activities take place like recording sessions and private rooms to practice along with instructors to help you learn an existing or new instrument! I saw a few pianos because I believe they have several students learning here. This place really is a hidden gem for musicians and I will support them as they support my family's music career! Your customer, Omar

Sold me a used horn. Put it in a box that didn't fit right. The lip of the bell was damaged. Then…read morethe pads on the lower keys of the saxophone did not seal at all. The horn was not checked out before shipping. I will never buy from this place again. Shipping came late and was not delivered when promised. I took it to a technician by my house and he said there was no way that shipping could have damaged the bell and there was absolutely no way that shipping messed up the pads. He said clearly: "This horn was damaged and never checked before it was sent". The person at sax center is adamant that shipping caused the improperly sealing pads and the dented bell. 80 dollars later, after local repairs, the horn plays great, but was not playable direct from sax center. This man is trying to blame USPS and steal money from them! Fraudulent! Attached are dented photos. Pictures were not taken of the horribly sealing pads.

Great service, highly knowledgeable and very reasonable prices. Takes time to explain mechanisms…read moreand provides valuable insight and information.

Neil is the man. I get my guitars worked on here and only here. Great prices. Great stories about…read morerock n roll.

My '86 Kramer Baretta that I've had since high school (and is still my main guitar) accidentally…read moregot knocked off its stand. It fell face first, and a few of the upper frets under the high 'E' got damaged when the strings got pushed right into the fret wire. I was super nervous having any fret work done, as once material is removed, there's no going back. My big fear was that too much material would need to be removed, altering the playability, and then I would eventually need to to have a full fret replacement done. I talked to the owner Dave and explained what had happened. Super nice guy, and very interesting to chat with. He's been building and repairing guitars his whole life, and knew exactly what had happened as he'd seen this issue before. When I got the guitar back, not only were the damaged frets repaired, but some slight buzzing from another fret (that affected 2 strings) was corrected, and the overall playability was improved. Easier bends, smoother vibrato. Most important to me, the frets were only reworked in the upper register where it was needed (12th -14th frets and up). The price was very reasonable as well. I would DEFINITELY recommend Texas Guitar Hospital for any repair work. Interesting fact: the location is actually the Robin guitar factory. To say it's a full service shop is an understatement! Daniel Hogan Houston, TX

Just had an amazing experience at Texas Guitar Hospital. Went in for a quote on some repairs on my…read morewell-loved but beaten up #1 strat. What I found was a fully operational custom guitar and pickup making facility. Met the owner, Dave, at the front desk. Super nice guy. Took me on a tour of their operations. Wow is an understatement. On top of that, lightning quick turnaround and the best rates in town. Rio Grande pickups are the brand of their custom p/u. I wound up having the bridge p/u replaced with their RailGunner custom one. It absolutely transformed the weak sound from the bridge to a monstrous tone dripping with attitude. Highly recommend.

Great service! They are honest and reliable. I am totally remiss in not posting this review a…read morecouple of weeks ago after they repaired our 14-year-old LG fridge. James came out the day after we called when our fridge decided to start dispensing water without anyone around :/ Yikes! He gave us options for our appointment and showed up right on time. His evaluation was spot on and his prices were fair. As happens with old appliances, he had to order the replacement part. He kept us apprised of the order status and made time for us as soon as it was delivered a few days later. His price was exactly as quoted. He also gave us a few minutes to chat about current refrigerator brands, and the compressor failures that newer LG refrigerators are now know for (as mentioned by another reviewer). While I hope to not have to call him out again, he will absolutely be my first call if we need another appliance repair.

Very upfront and honest. He tried to save me some coin from the get go. High communication and…read morecollaboration. Definitely follow the advice of their experience. My kenmore elite and LG's were definitely known for compressor failures.

When you have the same excellent service tech - who is no nonsense, direct, and just a kind and…read morecaring human being - over a course of many years, it really speaks to the quality of the business and its owners. Our repair was done quickly and efficiently. Our tech even cleaned up areas that he could've left for me to deal with. I cannot remember when we've had such excellent, consistent service over the course of a decade.

Super fast and friendly! I had two issues. My dryer vent was as clogged. They did a great job and…read moredidn't over charge me. Next my beer refrigerator was going out. They fixed it at a low cost. I highly recommend these guys. They didn't overcharge me like others tried.

Tom told me to go to Google. First that is not where I found you! So Sir... Yelp is where I found…read moreyou Yelp is where I will write. Pioneer PL 930 purchased in 83 Of course... I THOUGHT knew how to balance, and set the anti -skate. All I finally had time to listen to some songs on 33's, 45's from '78... while I garden. yeah right. I had not been in this area of town in a while so why not pick United Vtr Service because America can't figure out how to be at this moment in time. Of do a maintenance on the turntable it never been done. The SERVICE Guaranteed. WHAT!!! . impeccable. I love shops that are what some would call "cluttered unorganized" ...the mind of a mechanical genius ... that means the mind is working intense and focused!

I came to United VTR Service in hoping they would rescue my 8mm VCR from the 80's. I had it plugged…read morein for quite a while and one day it went kaput. I suspected as lightening strike took away the life of my beloved VCR. I still got hundreds of 8mm tapes with old memories. I really need this sucker to stay alive. I searched on Google to see who can fix this poor baby. I came here to see a messy store. I don't know if this was the owner's living room or bedroom. It was completely chaotic. Prescription bottles on the counter and half eaten lunch with wrapper... WTF? Is this a professional establishment? Customers' records exposed to the plain sight. I took a picture and blurred out the details. There are plenty of Feng Shui paraphernalia on the counter. Aw. My. Gawd. What a giant mess. My VCR was of course unrepairable. It cost $80 to check out. I was quoted with a price that was higher than the cost of a working unit and there was no guarantee if it will last. I was okay to let go. For being an outdated technology, I just have to find a cemetery to bury my baby. Overall, I need to find another repair shop to fix other electronics. Just not at United VTR Service.

Five stars for Brazos Appliance and Repair. Called and set…read moreup an appointment for Shannon to come out and look at my Jenn Air oven. He came out looked at it tested it and got the code he needed in order to fix my oven. Unfortunately an expensive part needed to be ordered. The good thing was that the part and repair came in under $500.00 as a new oven cost over $2500.00...crazy!! So the way it works is you pay a trip charge for the first trip which if you agree to the repair it gets subtracted from the total at the end of the repair. I felt this was good value and they kept me posted about the time line of delivery and order of my part.

Such a customer-oriented company! We have used Brazos for our dishwasher and washer several times…read more In each case, the work has been professional and thorough. In two cases, Shannon advised us we might be better replacing the appliance. I appreciated that rather than having an expensive repair that might not have lasted. We had a recent problem that was not in their expertise, and they worked with us to find someone who could help. Businesses could take a lesson from Brazos on customer service!